COMMUNITY RELATIONS OFFICER RESUME EXAMPLE

Published: August 6, 2024 - The Community Relations Officer is responsible for coordinating project and stakeholder relations, ensuring all stakeholders are regularly informed about project updates and potential impacts. This role involves implementing a communication plan that addresses public concerns and secures necessary permits and approvals on schedule. The officer also manages stakeholder issues promptly, communicates challenges internally and externally, and oversees the execution of project awareness programs.

Tips for Community Relations Officer Skills and Responsibilities on a Resume

1. Community Relations Officer, Harmony Outreach Services, Richmond, VA

Job Summary: 

  • Originate, plan, and compose news items, media articles, stories, bulletins, speeches, reports, and letters for staff, department, and the City
  • Communicates with and builds relationships with City departments and department heads.
  • Serves as departmental liaison with various external groups, such as media, business interests, community groups, and the general public and maintains strategic marketing relationships with these entities when directed.
  • Contacts media representatives and arranges for exposure or explains activities, responds to questions directed to the City’s departments when directed.
  • Communicates with and responds to inquiries from City Employees, media, and the public regarding City activities when directed.
  • Operates a motor vehicle independently to transport self and supplies to and from city events and meetings, and may experience exposure to vehicular traffic.
  • Formalize official mail to stakeholder mainly to get their formal approval on VCGP's proposed mitigation or corrective measure.
  • Prepare and manage Handing over documents. 
  • Support cross-functional teams and collaborate with all internal partners, including IT, Compliance, Operations, Lending, etc.
  • Coordinate conferences, retreats, trade shows, and press interviews.
  • Supports business development projects and analysis through collateral, promotional items and other support


Skills on Resume: 

  • News Writing (Hard Skills)
  • Media Relations (Soft Skills)
  • Liaison with External Groups (Soft Skills)
  • Media Communication (Soft Skills)
  • Formal Mail Preparation (Hard Skills)
  • Document Management (Hard Skills)
  • Cross-functional Collaboration (Soft Skills)
  • Event Coordination (Soft Skills)

2. Community Relations Officer, Bright Future Initiatives, Columbus, OH

Job Summary: 

  • Serves as liaison between the Bank and the local community represents and engages in external community relations activities in the community.
  • Builds relationships with non-profit community partners through the course of managing the bank’s Community Connections corporate giving program
  • Manages Community Connections inquiries, applications, annual application review, sponsorship benefits, adherence to giving guidelines, and other duties associated with managing the program.
  • Create and deliver press releases, media relations content, case studies, white papers, executive bios, corporate newsletter content, corporate communications, letters, brand copy, and speaking proposals
  • Manages RFP requests, working with internal partners to prepare, edit and assemble RFP responses. 
  • Conduct extensive media outreach. 
  • Prepare media communications, including crisis communications.
  • Tells story through preparing and maintaining a library of client and employee testimonials.
  • Works with the Marketing Coordinator to ensure event needs are met. 
  • Research media coverage and industry trends.
  • Develop fresh story ideas, shoot photographs, and maintain photographic assets.


Skills on Resume: 

  • Community Liaison (Soft Skills)
  • Relationship Building (Soft Skills)
  • Program Management (Soft Skills)
  • Press Release Creation (Hard Skills)
  • RFP Management (Hard Skills)
  • Media Outreach (Soft Skills)
  • Crisis Communication (Hard Skills)
  • Storytelling (Soft Skills)

3. Community Relations Officer, Unity Support Network, Fort Lauderdale, FL

Job Summary: 

  • Promote and share the foundation’s granting and other community involvement opportunities to reach across the charitable sector, grassroots initiatives and communities, and other relevant stakeholders, especially those that are equity-led and serving.
  • Organize and deliver outreach opportunities to connect with prospective grantees and sector leaders (webinars, meetings, events, etc.).
  • Work directly with the Community Initiatives team to identify and help shape outreach opportunities, strategies, and content, and liaise between the CI and Communications teams to coordinate outreach and communications plans as well as tactics to execute and amplify outreach strategies.
  • Help build and coordinate relationships with partners and other stakeholders to advance the foundation’s equity work and larger strategic plan.
  • Participate in granting program development, grant review, and evaluation.
  • Contribute to the design and execution of learning events both online and in-person and to digital content.
  • Help design and coordinate program evaluation
  • Reporting day to day to Method department.
  • Work closely in a team spirit to advise and alert about utility clashes (existing, potential, or future).
  • Being the link with authorities to present and get approval for mitigation measures


Skills on Resume: 

  • Community Outreach (Soft Skills)
  • Event Organization (Hard Skills)
  • Strategy Development (Soft Skills)
  • Relationship Building (Soft Skills)
  • Grant Program Management (Hard Skills)
  • Content Creation (Hard Skills)
  • Program Evaluation (Hard Skills)
  • Stakeholder Coordination (Soft Skills)

4. Community Relations Officer, Hope Community Foundation, Albuquerque, NM

Job Summary: 

  • Responsible for the general coordination between the project and stakeholder relations, holding meetings frequently with the stakeholder team where the main objective is to identify all stakeholders and recognize the impact of the project on them.
  • Implement a stakeholder and communication plan to be executed until the completion of the project.
  • Ensures that all stakeholders are contacted regularly and informed about project updates, status, and any other event that could affect them and their properties.
  • Report updates about the project and publish project status internally and externally in addition to communicating concerns and challenges whenever observed.
  • Support and manage the implementation of project communications programs which spread awareness about the project and discuss major public concerns.
  • Ensure that all the necessary permits and approvals are obtained on time to comply with the schedule and avoid any disturbance and inconvenience in the process.
  • Manage the Approval Consents and Permits Tracker report to be communicated internally weekly.
  • Resolve any issue related to stakeholders promptly. 
  • Report the issue to the concerned department and implement the necessary future prevention measures.
  • Collect the necessary utility network data not only from stakeholders but also from other ongoing, past, or future Construction Packages.
  • Monitor communication channels for mentions of Kitsap Bank, including social media, news media and the community.


Skills on Resume: 

  • Stakeholder Coordination (Soft Skills)
  • Communication Planning (Hard Skills)
  • Regular Stakeholder Updates (Soft Skills)
  • Project Reporting (Hard Skills)
  • Project Communication Management (Soft Skills)
  • Permit and Approval Management (Hard Skills)
  • Issue Resolution (Soft Skills)
  • Utility Data Collection (Hard Skills)