Published: July 30, 2024 - The Communications Business Partner develops and executes creative communications plans that target primarily employee audiences, utilizing optimal channels within budget and delivering quality outputs on time. Supporting the delivery of Group employee communications activities, the role involves creating and maintaining a continuous pipeline of engaging content for various channels, ensuring proper approvals, and accurate audience data segmentation. This partner also builds strong relationships with stakeholders, manages digital communication channels, supports internal events, and crafts impactful submissions for industry awards.
Tips for Communications Business Partner Skills and Responsibilities on a Resume
1. Communications Business Partner, Tech Innovators Inc., Austin, TX
Job Summary:
- Provide communications advice and support to key business partners on corporate initiatives, including talent acquisition, health & safety, intranet build-out, and strategic plan rollout.
- Research and write a variety of communications materials that help support key organizational customers in their roles and promote and advance company culture and brand.
- Coordinated communications plans, announcements, talking points, business success stories and profiles, social media content, web copy and more.
- Work with the communications team and other key internal partners to grow the media relations program.
- Coordinate with organizational stakeholders to align communications plans and materials with departmental planning processes.
- Coordinate projects, programs and events.
- Establish, implement and maintain editorial calendars, guidelines and best practices for all content.
- Ensure all content reflects the IPEX brand, upholding consistency in style, quality, and tone of voice.
- Build and develop a network of internal and external partnerships to ensure that the objectives of the organization are delivered.
- Support colleagues in building their external relationships by providing strategic advice and support.
Skills on Resume:
- Strategic Communication Planning (Hard Skills)
- Content Creation and Writing (Hard Skills)
- Media Relations (Hard Skills)
- Project Coordination (Hard Skills)
- Editorial Management (Hard Skills)
- Brand Alignment (Hard Skills)
- Stakeholder Coordination (Soft Skills)
- Relationship Building (Soft Skills)
2. Communications Business Partner, Green Solutions Corp., Denver, CO
Job Summary:
- Development of an internal communications plan to support a change program
- Creation and implementation of internal communications and core engagement activities, including colleague briefs, presentations, newsletters, video presentations, listening exercises, leadership events and more
- Development of effective project messaging for core audiences and stakeholders
- Monitoring of key external channels, such as media, social media and stakeholder channels, to support communications and engagement
- Development of engaging and relevant multi-media content across internal and external channels, including social media
- Working with local and trade media outlets on articles relating to the change programme
- Build effective working relationships with key internal stakeholders, including project managers, HR business partners and operational colleagues, and with customer stakeholders
- Support external stakeholder and community relations activities
- Gather feedback and insight on communications results, to evaluate the impact and success of communications and engagement activities
- Take a supporting role in effective issue response
Skills on Resume:
- Strategic Communication Planning (Hard Skills)
- Content Creation and Implementation (Hard Skills)
- Audience and Stakeholder Messaging (Hard Skills)
- Media and Channel Monitoring (Hard Skills)
- Multi-Media Content Development (Hard Skills)
- Media Relations (Hard Skills)
- Stakeholder Relationship Management (Soft Skills)
- Feedback and Evaluation (Hard Skills)
3. Internal Communications Business Partner, Horizon Marketing Group, Raleigh, NC
Job Summary:
- Businesses partnering with support services (for example, HR, IT, Health and Safety) to provide counsel on the most effective ways to engage employees, as well as developing a strategy, content, and material to deliver against the required objectives of each function.
- Work as a true business partner, you`ll be the "go-to-person" for communications for support teams` needs, advising on the best practice as well as providing hands-on support at a practical level.
- Developing and delivering compelling communications programs and plans
- Developing and delivering project message frameworks so that content is impactful, consistent, and aligned to overall Unite Students messaging
- Understanding and guiding the employee user experience so information is engaging, readily accessible and straightforward to understand, through key employee channels.
- Ensuring activities are planned and integrated with corporate agenda and meet very high communication standards.
- Support the HR team in particular, to bring a common voice and approach to the wide range of services they provide to the business and create effective campaigns to drive employee engagement
- Become a trusted strategic advisor for colleagues, an ambassador for the business and an advocate for customers.
- Plan and Produce the highest quality creative content, in the context of strategic communications support and to deliver business objectives.
- Invent new ways of getting message across whilst aligning with their branding, style and values.
Skills on Resume:
- Strategic Communication Planning (Hard Skills)
- Content Creation and Development (Hard Skills)
- Employee Engagement (Soft Skills)
- Communication Program Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Project Message Frameworks (Hard Skills)
- Creative Content Production (Hard Skills)
- Strategic Advisory and Relationship Building (Soft Skills)
4. Communications Business Partner, Visionary Health LLC, Orlando, FL
Job Summary:
- Delivery across all key partners and audience groups impacted by the MyHR program, technology and new ways of working, to ensure they are engaged, aware, informed and driven to action for the success of the program
- Develop and maintain positive relationships with Communications Teams across the business to ensure ongoing understanding of program activity, key messages and branding and to ensure the successful delivery of this across communication channels
- Ownership of the cutover and countdown messaging campaigns, working closely with the Change and Engagement Managers to develop messaging that is relevant, clear and timely, and then handling the ongoing delivery and updating of this
- Define key audience groups and create a messaging and channel plan effective for a variety of communications types and colleagues
- Create and maintain core programme communications content e.g. Programme overview materials, key messages, FAQs
- Identify communications needs as part of Change impact assessments and design effective communication plans as part of change readiness planning
- Support the Change & Engagement team and MyHR leadership team in business engagement sessions and leadership engagement e.g. development of key messages, presentations and scripts
- Work with the Corp Comms Studio team to coordinate and deliver VTs for communication
- Event management for key engagement activity e.g. launch activity
- Work with the HR Communications Manager and transformation teams to ensure MyHR comms and messaging are aligned with the overall comms and transformation plan.
Skills on Resume:
- Stakeholder Engagement (Soft Skills)
- Relationship Management (Soft Skills)
- Campaign Management (Hard Skills)
- Audience Analysis and Communication Planning (Hard Skills)
- Content Creation (Hard Skills)
- Change Management Communication (Hard Skills)
- Event Management (Hard Skills)
- Alignment with Overall Communications Strategy (Hard Skills)
5. Internal Communications Business Partner, Stellar Energy Partners, Portland, OR
Job Summary:
- Advance the Communications team’s mission of connecting team members to the business and each other through relationship-building and communications support to teams across the company.
- Work closely with business owners, project managers, program leaders, and influencers
- Deepen understanding of what the Communications team does, drive behaviors of proactive “upstream” communications planning, and support cross-departmental collaboration and information-sharing.
- Guide internal (team member-focused) communications, strategies, and practices when it comes to company-wide and team-level information sharing around project launches, project pivots, major organizational or team (people) changes, etc.
- Develop and project manage the implementation of communications strategies and campaigns (including creating and distributing content, making sure all partners are aligned and informed, and driving the project to completion.)
- Recommend new insights for communicating critical business updates and increasing transparency into the department- and company-wide strategic priorities.
- Identify and recommend opportunities to improve internal communications processes to be more efficient and effective.
- Partner with the Director and cross-divisional partners to support change management, respond to high-priority issues, and ensure responses are brand and voice-appropriate.
- Support Corporate Social Responsibility work, including working with key partners to identify, measure and report on key CSR metrics.
- Support logistics and management of the Leadership Team, All Team, Shareholders, and other company meetings
Skills on Resume:
- Strategic Communication Planning (Hard Skills)
- Relationship Building (Soft Skills)
- Project Management (Hard Skills)
- Internal Communication (Hard Skills)
- Insight and Analysis (Hard Skills)
- Process Improvement (Hard Skills)
- Change Management Support (Soft Skills)
- Corporate Social Responsibility (CSR) Support (Soft Skills)
6. Internal Communications Business Partner, Synergy Financial Services, Phoenix, AZ
Job Summary:
- Generate and lead creative campaigns that engage, inspire and motivate employees.
- Support and implement employee communications for area of responsibility including communications plans and engagement initiatives.
- Be a key advisor to the business on the appropriate use of internal communications channels including employee intranet, video, email, digital, print and internal social media channels.
- Drive improvements based on key employee communications trends and best practices, continuing to bring the outside in, and encourage new and innovative thinking across the function.
- Actively drive change and participate in crisis communications activities.
- Provide leadership in support of the Head of Global Communications, Engagement & ESG to ConvaTec’s communication strategy, cadence, messaging/narrative and activity
- Help independently shape and implement the content/editorial strategy and establish plans to deliver this approach, including drafting/developing multi-media materials, harnessing channels/tools and contributing to the evaluation of communication activity
- Play a significant role in company-wide communications programs, from global awareness campaigns to corporate change activity
- Drive external communications projects and materials wherever needed to help the company communicate clearly with all stakeholders, aligning internal and external activity
- Play an active role in helping the team keep improving its approach to delivering innovative, pragmatic and best-in-class communications activity
Skills on Resume:
- Creative Campaign Development (Hard Skills)
- Strategic Communication Planning (Hard Skills)
- Internal Communications Advisory (Hard Skills)
- Trend Analysis and Innovation (Hard Skills)
- Crisis Communication Management (Soft Skills)
- Content Strategy and Editorial Leadership (Hard Skills)
- Global Communications Program Management (Hard Skills)
- External Communications Alignment (Hard Skills)
7. Internal Communications Business Partner, BlueWave Technologies, Columbus, OH
Job Summary:
- Develop a strategic country internal communication strategy/plan and associated tactics
- Design and implement the Country President's communication to leaders, managers, and employees
- Provide senior-level counsel to leaders and act as the subject matter expert in internal communication methodology and practices.
- Design and execute leadership and employee events that support the business strategy and key priorities of the country
- Develop and monitor a culture of dialogue between managers and employees
- Support business and people transformation efforts, analyzing their impact on employees and performance, designing and driving the appropriate communication plan and actions to support change management
- Plan and execute a post-merger internal communication strategy
- Design and implement a crisis communication plan aligned with corporate processes and guidelines.
- Prepare compelling and creative deliverables compliant with Schneider Electric’s brand standards for Canadian employees
- Deploy global projects and campaigns aimed at country audiences
Skills on Resume:
- Strategic Communication Planning (Hard Skills)
- Leadership Communication (Hard Skills)
- Senior-Level Counsel (Soft Skills)
- Event Design and Execution (Hard Skills)
- Culture Building (Soft Skills)
- Change Management Communication (Hard Skills)
- Crisis Communication (Hard Skills)
- Creative Content Development (Hard Skills)
8. Internal Communications Business Partner, Peak Performance Solutions, Kansas City, MO
Job Summary:
- Deliver core elements of the overall internal communications strategy for key business areas in partnership with the Head of Internal Communications to build a best-in-class internal communications function at RSA.
- Act as a trusted advisor and counsel to senior executives in the UKI business to deliver internal communications strategies and plans that support the delivery of their business outcomes and engage employees across RSA
- Use a multi-channel approach to inform and inspire colleagues and the wider business of priorities and successes, with an emphasis on storytelling and two-way communication
- Take UK-level programmes, such as Purpose, Strategy and Values, and communicate them effectively and in a relevant way for functional audiences
- Design and deliver an ongoing program of leadership engagement and events, enabling strong understanding, advocacy and participation in functional strategies
- Lead the development of channels that support leaders to lead and managers to manage
- Lead planning and delivery of communications around any functional transformation and change programmes helping to articulate their value and purpose as well as equip colleagues to adapt to new ways of working
- Strengthen a culture of using insight and measurement to inform communications strategy and practice
- Responsible for effective planning for all Internal Communications activities within key business areas, contributing to the development and tracking of the overall Internal Communications Strategy and plans
- Work closely with colleagues in Strategy, Comms and Marketing to share information that will appeal to external parties such as the media, customers and future employees ensuring we have one story
Skills on Resume:
- Strategic Communication Planning (Hard Skills)
- Executive Advisory (Soft Skills)
- Multi-Channel Communication (Hard Skills)
- Program and Change Communication (Hard Skills)
- Leadership Engagement (Soft Skills)
- Channel Development (Hard Skills)
- Insight-Driven Strategy (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
9. Communications Business Partner, Bright Future Enterprises, Salt Lake City, UT
Job Summary:
- Provides insights and advice to leadership teams on creating behavior change through communication, and taking account of any specific communication needs particular to the audience.
- Takes a brief from the Business leader, and extracts insights about the behavior change required on each project.
- Develops and delivers internal communication plans to meet business change objectives.
- Undertakes regular review of the plan with a business sponsor to ensure it meets objectives, adjusts the plan to suit needs
- Writes and edits copy that aligns with the leadership core narrative, the company's business strategy and the Internal Communications and Engagement strategy and principles, uses visual techniques to make communications stand out.
- Makes effective use of channels available in the company to inform and engage audiences.
- Makes effective use of measures to evaluate communications and contribute to continuous improvement activity in Internal Communications.
- Works with managers across the corporate communications team to effectively respond to emergency and business continuity situations.
- Follows the policies and processes adopted by the Internal Comms and Engagement team.
Skills on Resume:
- Strategic Communication Planning (Hard Skills)
- Behavioral Insight Extraction (Hard Skills)
- Content Creation and Editing (Hard Skills)
- Channel Utilization (Hard Skills)
- Evaluation and Improvement (Hard Skills)
- Emergency Communication Management (Hard Skills)
- Adaptability and Flexibility (Soft Skills)
- Policy Adherence (Hard Skills)
10. Communications Business Partner, InnovateIT Systems, Charlotte, NC
Job Summary:
- Develop creative communications plans that target primarily employee audiences with engaging material that uses the best channels available to budget, to quality and delivered on time
- Deliver the outputs of those plans by working closely with Business Partner Communication and the wider UK Communication Team
- Produce regular reports to update on performance against agreed plans
- Support the delivery of Group employee communications activity and messaging
- Develop strong relationships with all stakeholders
- Create and curate a continuous pipeline of content that can be used across a range of channels and ensure messages reach the right audience(s) at the right time
- Ensure appropriate signoffs are obtained for all published content, including safety aspects
- Support delivery of internal events and conferences
- Coordinate and support the creation of impactful submissions for relevant industry awards
- Develop case studies that highlight key work-winning themes, such as industry-leading capability, sustainability, innovation and engineering expertise
- Ensure accurate audience data and segmentation are available for successful communication and campaign delivery and measurement
- Manage and update SBU digital communication channels, including SharePoint and Yammer
Skills on Resume:
- Creative Communication Planning (Hard Skills)
- Collaboration with Communication Teams (Soft Skills)
- Performance Reporting (Hard Skills)
- Stakeholder Relationship Management (Soft Skills)
- Content Creation and Curation (Hard Skills)
- Compliance and Approval Management (Hard Skills)
- Event and Award Support (Soft Skills)
- Digital Communication Management (Hard Skills)