COMMUNICATIONS AND ENGAGEMENT MANAGER RESUME EXAMPLE

Published: July 30, 2024 - The Communications and Engagement Manager oversees the implementation of strategic supplier communications, ensuring effective execution and alignment with organizational goals. They negotiate contracts and maintain robust relationships with network providers, driving value and network growth. Additionally, they spearhead high-quality events and training, enhancing partner engagement and operational effectiveness.

Tips for Communications and Engagement Manager Skills and Responsibilities on a Resume

1. Communications and Engagement Manager, Jackson Industries, Springfield, IL

Job Summary: 

  • Owning and overseeing supplier communication work plan 
  • Ensure timely and effective execution of supplier events, communications, viewpoint, toolkit and supplier training 
  • Escalating any blockers or issues occur, providing regular updates to senior team on workplan progress
  • Work alongside the Leadership Team and Group Transformation projects 
  • Deliver the communication strategy for all external partners, including for Change projects
  • Write world-class external communication to inform and upskill supplier partners while making it simpler to partner with Tesco
  • Lead and manage internal and external stakeholders to deliver world-class supplier events for all of partners 
  • Ensure the Supplier Network is focused on its core aims and content drives membership growth and gives value to members
  • Negotiate annual contracts with network providers to deliver value
  • Build & maintain strong relationships with internal stakeholders, including Customer & Communications
  • Own, co-ordinate and refine a collective communications plan


Skills on Resume: 

  • Strategic Planning (Hard Skills)
  • Contract Negotiation (Hard Skills)
  • Project Management (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Leadership (Soft Skills)
  • Communication (Soft Skills)
  • Problem Solving (Soft Skills)
  • Relationship Building (Soft Skills)

2. Communications and Engagement Manager, Summit Solutions, Reno, NV

Job Summary: 

  • Support Leadership Team in overseeing a clear communications strategy and manage the delivery of it throughout the year
  • Developing effective communication and engagement strategies in collaboration with the Change Manager for large scale change projects that impact Colleagues 
  • Provide support to hubs through the provisioning of world-class strategic planning, capability support, communications and policy advice
  • Proactively identify, influence and shape key communications projects that will make a measurable difference to colleagues or stakeholders
  • Manage calendar of events and content sharing in order to streamline colleague engagement 
  • Collaborate with colleagues from across Group Communications and the wider business to ensure consistency of message and a joined up approach 
  • Provide specialist expertise for all colleague communications across the function
  • Promote a culture of collaboration and sharing within the community through leading huddles and hub sharing sessions
  • Write, approve and / or coordinate the delivery of messaging that supports business priorities for a variety of audiences and channels across
  • Developing and recommending new and innovative ways of communicating to colleagues so that get the right messages across using the right tools and approaches
  • Contributing to overall CCG communications plan and strategy


Skills on Resume:

  • Strategic Communications (Hard Skills)
  • Change Management (Hard Skills)
  • Event Management (Hard Skills)
  • Policy Development (Hard Skills)
  • Collaborative Working (Soft Skills)
  • Influencing Skills (Soft Skills)
  • Cultural Leadership (Soft Skills)
  • Innovation (Soft Skills)

3. Area Communications and Engagement Manager, GreenTech Innovations, Asheville, NC

Job Summary: 

  • Support vital environmental services by delivering powerful campaigns that inspire local people to do the right thing with waste and help protect the planet.
  • Manage a small team of dedicated Education, Communication and Outreach professional
  • Work across the five Local Authorities covering Croydon, Kingston, Merton, Sutton and Bromley. 
  • Deliver success by developing collaborative approaches, applying best practice solutions 
  • Ensure strategic communication plans are developed to meet objectives. 
  • Build excellent relationships with contract management, clients and stakeholders.
  • Accountable for budgets, quality and compliance 
  • Identify opportunities for innovation and process improvement. 
  • Be part of a national team delivering similar activities around 
  • Work closely with colleagues in other teams
  • Help deliver against regional and national objectives. 
  • Abreast of industry developments, with a particular focus on communications approaches
  • Take a leadership position in a thriving team and be part of delivering against a wider environmental purpose 


Skills on Resume: 

  • Campaign Management (Hard Skills)
  • Budget Management (Hard Skills)
  • Compliance Oversight (Hard Skills)
  • Process Improvement (Hard Skills)
  • Team Leadership (Soft Skills)
  • Relationship Building (Soft Skills)
  • Innovative Thinking (Soft Skills)
  • Strategic Communication (Soft Skills)

4. CIS Communications and Engagement Manager, Riverfront Communications, Little Rock, AR

Job Summary: 

  • Develop, manage and provide effective communication reporting tools and views.
  • Define and implement CIS communication tactics based on regional business strategy in line with Global/Regional CIS guidelines.
  • Manage end to end project cycle of existing regional CIS Network Operations Projects, identify and develop new opportunities to be kick-started as future projects, in the area of “Living CIS” in EU country Network Manage Facilitator Recognition program in EU Net Ops, including country/entity communication, nominations and central event organization.
  • Identify developmental opportunities in Network Operations, to improve overall CIS Communication, Engagement and Living CIS across the regional landscape.
  • Lead CIS reinforcement projects in EU Network Operations, collecting and promoting Best Demonstrated Practices and lessons learned, insuring all the necessary updates and important regional documents are available on the regional I-Share Site, myNet and other relevant communication channels contain all the relevant information for the CIS NetOps EU community.
  • Lead and further develop Supervisory Days concept.
  • Organize various virtual events to reinforce CIM Supervisory program with functional supervisors from EU countries, HUBs and Airlines.
  • Management of EU training curriculum for 21.000+ DHL and third party Service Points across 50+ countries, territories and NetOps entities.
  • Leading a key stream of CIS module adaptation and development with Global CIS team, for the Service Points 
  • Working closely with EU Ground Operations and Global NetOps CIS team on all content related updates to the existing modules.
  • Maintain Points CIS training page on the NetOps CIS EU iShare.


Skills on Resume: 

  • Project Management (Hard Skills)
  • Event Management (Hard Skills)
  • Training Program Development (Hard Skills)
  • Content Management (Hard Skills)
  • Strategic Planning (Soft Skills)
  • Leadership (Soft Skills)
  • Cross-Cultural Communication (Soft Skills)
  • Stakeholder Engagement (Soft Skills)

5. CIS Communications and Engagement Manager, Horizon Enterprises, Madison, WI

Job Summary: 

  • Successful implementation of the CIS platform, and also in driving a culture of effective communication and engagement throughout the business.
  • Ensure full visibility of CIS NetOps projects in the region.
  • Regional and sub-regional interface in negotiations and issue resolution.                                                                                                                                                                                           
  • Direct communications as needed to NOMT, ENM, HUB/AVI SMT, mid-level management, professional, associates and front line employee base.
  • CIS NetOps Project related vendor and suppliers management, in close cooperation with procurement.                                                                                                                                                                                                                                                                                                                                        
  • Manage CIS project related communication.    
  • Develop, manage and maintain CIS NetOps communications and engagement budget.
  • Ensure CIS policies and procedures compliance in EU Network Operations.
  • Identify and drive corrective actions and improvements to address communications issues relating to CIS.      
  • Short & long term communication and Living CIS planning against regional business plan.
  • Gather and promote best demonstrate practices and lessons learned in Service Points CIS training deployment


Skills on Resume: 

  • Vendor Management (Hard Skills)
  • Budget Management (Hard Skills)
  • Compliance Management (Hard Skills)
  • Negotiation Skills (Hard Skills)
  • Strategic Communication (Soft Skills)
  • Problem Solving (Soft Skills)
  • Stakeholder Engagement (Soft Skills)
  • Cultural Adaptation (Soft Skills)

6. CIS Communications and Engagement Manager, Coastal Insights, Mobile, AL

Job Summary: 

  • Identify developmental opportunities in Network Operations to improve overall CIS communication and Living CIS across the regional landscape.
  • Lead CIS reinforcement projects and campaigns in EU Network Operations, such as CIS Facility Branding and similar.
  • Manage reinforcement of CIM Supervisory as continues monthly mailing engagement campaign, on behalf of EVP Network Operations EU.
  • Manage Yammer community of EU NetOps (8000 + members) and ENM (260+ members), creating content for living CIS and modules reinforcement. Engaging full Network Operations Management Team (NOMT) and next level management of ENM in yammer content and community interaction.
  • Manage NetOps CIS EU iShare platform as a central sharing point for the department.
  • Collect and promote Best Demonstrated Practices and insuring all the necessary updates and important regional documents are available on the regional iShare Site.
  • Work in close communication with Corporate Brand Marketing and Global CIS to insure brand standards compliance in NetOps CIS EU.
  • Insure that NetOps CIS myNet page and other relevant corporate communication channels contain all the relevant information for the CIS NetOps EU community.
  • To be true ambassador and role model for all CIS, CIM, Respect & Result focused behaviours.                                                                                                                                                                                                                                                                                                                    
  • Create a framework for communicating the culture and values of organization with all employees in NetOps EU. 


Skills on Resume: 

  • Content Management (Hard Skills)
  • Community Management (Hard Skills)
  • Brand Compliance (Hard Skills)
  • Project Management (Hard Skills)
  • Leadership (Soft Skills)
  • Stakeholder Engagement (Soft Skills)
  • Influential Communication (Soft Skills)
  • Cultural Ambassadorship (Soft Skills)

7. Senior Communications and Engagement Manager, Peak Dynamics, Boise, ID

Job Summary: 

  • Overseeing and enabling delivery of the Programme’s communications and stakeholder engagement plans and leading on the delivery of content.
  • Communications and engagement plan, with a view to continuing to build the profile of the Programme and its achievements through the strategic use of a range of communications channels and approaches (including media, social media, digital)
  • Ensuring effective and meaningful engagement of the Programme’s stakeholders
  • Supporting the Programme team to utilise communications approaches to enable delivery that directly benefits patients
  • Providing strategic communications advice to the Programme team, in particular the leadership team, including the Programme Director, SRO (National Cancer Director) and National Clinical Director for Cancer.
  • Developing collaborative and effective senior-level relationships with the wider NHS England and Improvement communications teams, including agreeing and delivering against common goals, such as a regular series of media stories on cancer.
  • Ensuring the Programme is designing and delivering communications strategies in a way that uses all relevant channels proactively, effectively and in a coordinated way to amplify messages.
  • Leading the communications and engagement team
  • Setting a clear strategic direction for the team and the function
  • Leading on the development and agreement of annual delivery plans
  • Ensuring all team members have clear objectives and deliverables
  • Ensuring approaches and systems are in place to effectively manage delivery across the team
  • Measuring and reporting on the progress made by the team
  • Representing the team and function at a senior level
  • Building a collaborative, inclusive and supportive team culture.


Skills on Resume: 

  • Strategic Communications Planning (Hard Skills)
  • Media Relations (Hard Skills)
  • Digital Marketing (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Leadership (Soft Skills)
  • Team Development (Soft Skills)
  • Performance Measurement (Soft Skills)
  • Collaborative Relationship Building (Soft Skills)

8. Internal Communications and Engagement Manager, Urban Development Corp, Tulsa, OK

Job Summary: 

  • Join Marketing and Communications Team based in the on a fixed term contract basis.
  • Manage the delivery of the internal communications strategy and to lead the communication of and global business initiatives, especially the development and delivery of change communications plans. 
  • Provide specialist internal communications and employee engagement advice to the business, acting as a trusted advisor and championing the employee experience.
  • Manage and lead on key internal communications initiatives
  • Develop and execute communications and engagement plans for key initiatives, especially change initiatives
  • Integrate across the marketing communications team to continually improve internal communications and engagement of marketing communications initiatives
  • Engage with Global Excellence Centre to improve intranet processes
  • Manage external agency and internal project resource  
  • Support the Head of Internal Communications with crisis communications
  • Provide monthly and quarterly reporting on internal communications effectiveness


Skills on Resume: 

  • Change Management (Hard Skills)
  • Crisis Communication (Hard Skills)
  • Project Management (Hard Skills)
  • Strategic Planning (Hard Skills)
  • Advisory Skills (Soft Skills)
  • Employee Engagement (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Performance Reporting (Soft Skills)

9. Internal Communications and Engagement Manager, HealthBridge Services, Lincoln, NE

Job Summary: 

  • Deliver alongside the Internal Communication Officer all internal engagement events..
  • Support senior leaders in the business, the CEO and executive leadership team in the shaping of key messages and content.
  • Lead on the delivery of the climate pulse survey and work with HR BPs to listen to feedback and respond to results.
  • Collaborate with the recruitment team and external partners 
  • Improve the company’s employer brand by promoting a compelling content to attract future talent.
  • Support other communication functions, including external communications and stakeholder engagement.
  • Provide inspiring, motivational leadership to the internal communication team, creating an environment in which can perform to best and continuously develop
  • Lead and mentor the IT Communication Lead, Graphic Designer and Internal Communication Officer promoting an inclusive working environment 
  • Encourages new innovative ideas to be shared and ensures brand is fresh and creates an identity throughout the organisation.
  • Play a collaborative role in the marketing communications function in raising the profile of Arcadis, delivering the global strategy and supporting Arcadians in serving clients and markets.


Skills on Resume:

  • Event Management (Hard Skills)
  • Survey Analysis (Hard Skills)
  • Brand Management (Hard Skills)
  • Leadership (Soft Skills)
  • Mentoring (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Innovative Thinking (Soft Skills)
  • Motivational Communication (Soft Skills)

10. Internal Communications and Engagement Manager, Skyline Partners, Fargo, ND

Job Summary: 

  • Manging the internal communications function at Electricity North West, ensuring internal communications campaigns are planned, creative, innovative and support business strategy and its objectives.
  • Developing multimedia cross-channel content and measure the impact of employee communications
  • Continuously improve content and channels to engage all colleagues who are both office based and field based.
  • Establish strong working relationships with key internal stakeholders and demonstrate collaboration with teams across the business and across sites 
  • Achieve business strategic objectives, shaping the internal culture and building an internal community.
  • Work with the business and understand and shape all internal communications and engagement requirements for key projects including Mental Health, Diversity & Inclusion.
  • Shape and deliver the company’s internal communications strategy, in line with Purpose and Principles and deliver short, medium and long-term goals.
  • Lead on all internal crisis communications, including IT incidents, and develop a robust internal communications crisis strategy.
  • Work closely with the Head of Internal Communications to improve communications effectiveness and employee engagement using data and evidence. 


Skills on Resume: 

  • Multimedia Content Development (Hard Skills)
  • Crisis Communication Strategy (Hard Skills)
  • Data Analysis (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Collaborative Teamwork (Soft Skills)
  • Leadership (Soft Skills)
  • Cultural Development (Soft Skills)
  • Strategic Planning (Soft Skills)