COMMERCIAL LINES MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: July 25, 2024 - The Commercial Lines Manager has comprehensive knowledge of insurance products and proven success in managing insurance operations. This position requires strong consulting skills to advise clients on coverage, manage workflows efficiently, and mentor customer service teams. The manager also possesses excellent communication abilities, advanced technical and math skills, and proficiency in Applied Systems (EPIC), Word, and Excel, with a required 2-20 or P&C License.
Essential Hard and Soft Skills for a Standout Commercial Lines Manager Resume
- Risk Assessment
- Policy Analysis
- Claims Management
- Coverage Customization
- Regulatory Compliance
- Underwriting Expertise
- Financial Analysis
- Data Interpretation
- Market Research
- Insurance Software Proficiency
- Communication
- Negotiation
- Leadership
- Problem Solving
- Client Relations
- Team Collaboration
- Time Management
- Decision Making
- Adaptability
- Conflict Resolution
Summary of Commercial Lines Manager Knowledge and Qualifications on Resume
1. BA in Risk Management with 10 years of Experience
- Working experience within the insurance industry
- Hold an insurance designation
- Broad and deep industry knowledge
- Applied EPIC working experience
- Proven track record working with large complex accounts
- The ability to maintain high confidentiality
- Ability to work independently and within a team
- Strong interpersonal skills to build rapport with employees, customers and underwriters
- Highly effective communication and negotiation skills
- Takes initiative and displays a sense of urgency
- Proven leadership and management skills
- Must have a Property and Casualty Insurance license
2. BA in Finance with 6 years of Experience
- Have the equivalent business experience Chartered Insurance Professional (CIP) designation
- Possess a sound knowledge of Intact’s underwriting philosophies
- Commercial Lines risk assessment and experience in a management or senior technical capacity.
- A natural leader with a proven track record for leading, influencing and motivating a team and for facilitating change.
- Invested in and have a proven history of driving strong employee and team engagement contributing to the success of your department.
- Keenly interested in and stay up-to-date on competitive practices, business trends, or other developments impacting business results and can recommend change when needed.
- Able to maintain professional and effective business and personal relationships by promoting mutual understanding of expectations, issues, and trust.
- A strong communicator who can articulate ideas effectively with people at all levels of the organization.
- Detail-oriented with strong organizational skills
- Proficiency in computer skills in Microsoft Word and Excel
3. BA in Business Administration with 9 years of Experience
- Insurance experience with successful management experience
- Full knowledge of insurance products and usages.
- Ability to advise and consult with clients regarding their insurance coverages.
- Manage workflow of assigned book of business and delegate workflow.
- The ability to mentor for customer service.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and handle multiple projects.
- Computer literate, including superior knowledge of the Applied Systems (EPIC) and proficient in Word and Excel including formulas.
- Strong technical and Math Skills.
- Exceptional multi-tasking abilities and attention to detail
- Ability to work independently or as part of a team.
- Must have 2-20 license or P&C License