• Create and update all clinical training material.
• Deliver all aspects of clinical training within the Health and Social Care setting.
• Support and assist with competency sign-off for PEG and Diabetes training.
• Contribute to researching, developing, and re-working CQC, nursing-specific and healthcare-related policies and procedures.
• Coach and mentor staff to ensure that care is delivered to a very high standard.
• Provide clinical advice to staff, ensuring the correct training guidelines, company procedures and protocols are followed throughout.
• Assist and manage company training MATRIX.
• Assist with any administrative duties such as taking phone calls and booking training for either clinical or care training.
• Help raise awareness of Continuity Training Academy by attending networking events and meetings in the absence of the company directors.
• Book update training for Clinical Training, and create and print handouts and certificates

Skills: Training Material Development, Clinical Training Delivery, Competency Assessment, Policy and Procedure Development, Staff Coaching and Mentoring, Clinical Advisory Role, Training Management, Administrative Proficiency

• Assume the primary training, ongoing support, and advisement roles on Jefferson Center’s electronic health record (EHR) and associated software.
• Provide real-time, as much as possible, clinical support to staff related to EHR and associated software.
• Develop and implement a variety of professional development activities to increase knowledge, skills, and competency about quality improvement and compliance with documentation standards.
• Fulfill a key role in connecting clinical documentation audits and critical incident reviews with the training needs of the organization.
• Provide targeted training related to coding to increase revenue streams.
• Drive process improvements to improve the client experience (internal and external)
• Increase team productivity including reducing processing turnaround times
• Daily sign-off on regulatory compliance items (daily “all clear” emails)
• Help drive the implementation of a new loan origination system
• Own and Drive Ops loss reporting, and ad hoc requests

Skills: EHR Training and Support, Clinical Knowledge, Professional Development, Compliance and Quality Improvement, Revenue Cycle Management, Process Improvement, Regulatory Compliance Oversight, Project Management 

• Manage the file from the initial order to the closing table ensuring the responsibilities of others assigned to the file have been completed on time.
• Schedule closings and updates utilizing SoftPro.
• Produce daily reports for orders, progress tracking, etc.
• Responsible for collecting information and handling communication with listing agents, selling agents, lenders, buyers and sellers.
• Perform selected data entry of summary forms and questionnaires according to protocol timelines
• Run programmed queries to monitor and evaluate study progress, make recommendations of queries based on findings from the data to verify data entry accuracy
• Report periodically to the full project team interviewing/data tech status of the study
• Maintain files of all study materials and non-computer information, including source documents
• Participate in the development of interviewing guidelines
• Recommend new methods for the collection and documentation of data

Skills: Project Management, SoftPro Expertise, Reporting and Documentation, Communication Management, Data Entry and Accuracy, Query Management, Team Collaboration, Organizational Skills

• Collect data by telephone or personal structured interviews within specified protocol windows
• Verify all work performed to ensure quality
• Track multiple sources for difficult-to-locate/contact subjects, including site coordinators, to maximize study participation during follow-up phases
• Participate in cross-training of interviewing studies to maximize workload and professional growth
• Identify and report to the Interviewing and Study Coordinators data quality/quantity problems from review and analysis of standard computer reports/logs/protocol timelines, alert also for database problems
• Review prepared standard scheduler and query reports with accuracy and according to protocol timelines
• Monitor and summarize computer-based reports of patients enrolled and forms received and report to data analyst and study coordinator
• Maintain computer database entry of telephone calls and conversations
• Assist in training new personnel
• Monitor and summarize the status of all data collection activities weekly from computer reports and logs and report to the Interviewing Coordinator and study team during weekly meetings

Skills: Data Collection, Quality Assurance, Tracking and Follow-up, Cross-Training, Problem Identification and Reporting, Report Review, Monitoring and Summarizing Reports, Database Management

• Act as a specific study leader for developing operation manuals/tools, performing co-monitoring visits, budget control, etc.
• Execute clinical trials to produce high-quality data on schedule to satisfy regulatory and registration strategy requirements.
• Maintain an overview of status, issues, and risks and proactively communicate progress, issues, changes, or risk mitigation strategies that may impact timelines and costs of the project to the CT manager.
• Contribute country-specific aspects in the development of the protocol, protocol revisions, amendments and CRF design.
• Prepare and review clinical study agreements and budgets with the CT manager and Contracts group.
• Responsible for the management of designated sites in clinical trials, including IRB/EC submission, investigator meeting/training, enrollment/testing, quality control, site closure, etc.
• Be responsible for source data/documents verification/review, and make sure the data/documents are attributable, legible, contemporaneous, original and accurate.
• Develops and delivers associate-level training and corporate training such as compliance, etc
• Responsible for the quality of training delivery, effectiveness, certification, and classroom administration
• Partners with the development team to determine the best method and focus

Skills: Clinical Trial Management, Project Management, Regulatory Compliance, Site Management, Protocol Development, Data Management, Training and Development, Collaboration and Communication

• Develop and deliver clinical research training in a variety of formats (virtuals, workshops, etc.) as well as on-site training courses, predominantly for the Clinical Operations team
• Develop and deliver a broad spectrum of training – including clinical foundation training, CRA and CR Assistant training, including ICH-GCP, and various others
• Develop and customize material to fit the Japanese learning and clinical research environment
• Partners with subject matter experts to ensure training content meets Japanese knowledge needs and gaps.
• Performs needs assessments in a collaborative effort with functional leaders and process owners to define training needs and gaps.
• Design training specifications and objectives and develop internal training programs associated with assigned areas and subject matter.
• Serves as Train-the-Trainer instructor to ensure consistent content delivery.
• Perform follow-up after training courses and gather feedback from course participants
• Develops training evaluations and assessments, tracks and produces reports and metrics associated with training activities and performance measures.
• Ensures that all training materials are up-to-date

Skills: Clinical Research Expertise, Training Development, Needs Assessment, Content Customization, Partnership and Collaboration, Training Delivery, Evaluation and Feedback, Documentation and Compliance

• Clinical training or experience in a medical setting using Cynosure brand energy-based devices.
• Must be an RN (registered nurse), NP, or PA with laser experience
• Strong interpersonal skills, able to work with staff at all levels
• Demonstrated problem-solving skills
• Excellent written and oral communication skills
• Demonstrates trustworthiness, respect and integrity
• Must be able to schedule travel most efficiently and effectively to maximize time
• Excellent communication skills written, verbal, and presentation.
• Possess a positive, proactive approach to solving clinical issues or technical problems
• Proficient in Microsoft Office applications and web tools.

Qualifications: BS in Nursing with 5 years of Experience

• Registered Nurse with an active, current, unrestricted license in RI in good standing
• Working experience in a clinical, healthcare setting
• Experience working in Care Management/Utilization Management
• Previous working experience in a managed care setting
• Must have outstanding time management and organizational skills
• Extensive experience in a medical and/or managed environment 
• Familiarity with Case Management Software System- Acuity®
• Supervisory experience, or experience leading or mentoring staff
• Excellent written communication skills and skills in developing and writing reports and presentations and presenting to large audiences
• Excellent interpersonal skills, including the ability to work across the organization and to interact, influence and negotiate effectively at all levels of management
• Demonstrated ability to manage multiple activities simultaneously in a deadline-driven environment
• Confident team builder and leader with strong motivational skills.

Qualifications: BS in Psychology with 10 years of Experience

• Working experience in a Training Delivery position
• Strong leadership skills including change management, with exceptional coaching skills
• Excellent verbal and written communication skills
• Detailed oriented, team player, and ability to adapt to various work environments
• Adept in problem-solving and resolving conflict, as well as effective negotiating skills
• Demonstrated ability to teach and be understood
• Ability to identify learning needs for professional and para-professional staff
• Ability to research and develop education plans
• Proficient in MS Projects, Excel, PowerPoint and Word
• High-level visual and auditory acuity for timely response and patient care assessment activities

Qualifications: BS in Education with 6 years of Experience

• Experience with enterprise-level web/SaaS applications within Azure or AWS
• A good working knowledge of Automation technologies within Azure or AWS
• Have Certificate management and cipher suites
• Understanding of high availability methodologies
• Thrive in an autonomous role, and be a collaborative team player. 
• The ability to set goals and motivate a multi-functional team to achieve them
• Proficiency in Microsoft Office applications including Outlook, PowerPoint, Word, and Excel.
• Possess a positive, proactive approach to solving clinical issues or technical problems
• The ability to adapt to changing circumstances, relay technical details to a non-technical audience, and influence decisions through well-thought-out case examples and data.

Qualifications: BS in Healthcare Administration with 4 years of Experience

• A preference for graduates in the Dental lab sector or with a clinical designation such as a Dental Assistant or Registered Dental Hygienist (RDH).
• Experience as a Dental Assistant, RDH, or Lab Technician
• Hands-on experience with Restorative applications in the dental sector.
• Have worked in a consulting or training role formally or informally.
• Comfort to deliver virtual or in-person one-on-one training, demonstrations, product support, and educational seminars to the Dental practice and Dental lab fields.
• Excellent relationship-building skills. 
• The ability to gain trust and nurture connections with internal and external stakeholders and partners.
• Outstanding verbal, written, and presentation skills
• Self-motivated to provide exceptional customer service, and can pivot the focus based on customer needs. 
• Strong administrative and organizational skills, including attention to detail, time management
• Proficiency in MS Office and CRM with the ability to conduct research and apply findings.

Qualifications: BS in Biology with 5 years of Experience

• Working experience in healthcare/healthcare administrative setting
• Experience in designing curricula and providing training/education
• Working experience as a dialysis renal nurse
• Working experience as a home dialysis nurse or case
• Experience using Microsoft Office Suite with strong IT skills and ability to create online content.
• Excellent time management and communication skills.
• Strong presentation skills including the confidence/impact to present to groups of up to 20 people.
• Highly ethical, credible, and professional.
• Be adaptable and flexible approach.
• An ability to gain trust through good communication and doing what you say you will do

Qualifications: BS in Human Physiology with 2 years of Experience