Job Summary:

• Oversight and management of the commercial and FEP clinical programs including program descriptions, policies and procedures, production reports, business processes and workflows, and outcome measurements.
• Management and development of the clinical program staff.
• Meet identified clinical program performance guarantees.
• Monitor and report program outcomes for members, providers, and employer groups.
• Provide oversight and guidance for FEP case management to achieve URAC or NCQA accreditation standards.
• Act as a resource for the company for clinical, contractual, and regulatory issues relating to clinical program activities.
• Respond to audits and other reporting for regulatory agencies, accreditation, or clients,
• Ensure positive relations with internal and external departments,
• Evaluate processes and identify opportunities to improve program quality and efficiencies,
• Identify and develop staff training needs and curriculum,
• Establish program objectives that support corporate goals and produce regular status reports.

Skills on Resume: 

• Program Management and Oversight (Hard Skills)
• Staff Management and Development (Soft Skills)
• Performance Monitoring and Reporting (Hard Skills)
• Regulatory and Accreditation Compliance (Hard Skills)
• Stakeholder Relationship Management (Soft Skills)
• Process Evaluation and Improvement (Hard Skills)
• Strategic Objective Setting (Hard Skills)
• Regulatory and Contractual Issue Resolution (Hard Skills)

Job Summary:

• Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to ensure adherence to approved budgets.
• Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments.
•  Make recommendations for change as appropriate.
• Initiate personnel actions such as hiring, disciplinary, termination and/or salary recommendations.
• Participate in training, coaching and motivation of employees including career path development.
• Assess individual employee performance and conduct timely performance appraisals.
• Promote teamwork, discussion, and cooperation among staff and other departments.
• Ensure timely communication and sharing of information with team members.
• Work with staff to resolve work-related issues and concerns.
• Promote a supportive and diverse workplace.
• Develop and maintain departmental policies and procedures.

Skills on Resume: 

• Budget Management (Hard Skills)
• Workflow Optimization (Hard Skills)
• Change Management (Soft Skills)
• Personnel Management (Soft Skills)
• Training and Development (Soft Skills)
• Performance Appraisal (Soft Skills)
• Team Collaboration (Soft Skills)
• Policy Development (Hard Skills)

Job Summary:

• Develop cross-functional plans with realistic timelines, budgets and resource planning to achieve project milestones/goals
• Monitor and track the projects against timelines and milestones, and ensure adherence to key objectives and deliverables
• In collaboration with project leaders, facilitate and lead project team meetings, including the creation of effective meeting agendas, and documentation of decisions, action items and issues
• Develop risk assessment and contingency planning for projects, including issue identification, resolution and escalation
• Ensure quality and accuracy of project-specific planning data, challenge assumptions and timelines
• Facilitate cross-functional alignment and organizational support for project plans
• Manage key stakeholders to facilitate efficient project progress and navigate through decision-making process
• Manage multiple projects and priorities effectively
• Expert planning and tracking skills, able to foresee plan challenges and help teams manage plans that deliver results
• Effectively navigate both strategic and tactical support of project teams

Skills on Resume: 

• Cross-Functional Project Planning (Hard Skills)
• Project Monitoring and Tracking (Hard Skills)
• Meeting Facilitation and Documentation (Soft Skills)
• Risk Assessment and Contingency Planning (Hard Skills)
• Quality and Accuracy in Planning (Hard Skills)
• Cross-Functional Alignment (Soft Skills)
• Stakeholder Management (Soft Skills)
• Multitasking and Prioritization (Soft Skills)

Job Summary:

• Manage a team of licensed clinicians and non-licensed staff (either in office or telecommuters) to deliver sound clinical decisions and quality documentation to customers
• Work closely with the Behavioral Health product Executive Director and the health plan professional team, psychiatrists
• Ensure that all clinical services are implemented and managed based on state of Washington requirements and regulations
• Work closely with the Quality Improvement Director and Systems reporting staff to identify and address the clinical needs of individuals accessing behavioral health services
• Support utilization management objectives for both facility-based and outpatient care
• Prepare reports and analyze data in order to coach team to meet metrics successfully
• Identifying trends and interventions in a positive, change-oriented environment
• Ensure the timeliness and appropriateness of the services provided by the Care Managers and to ensure that clinical review activities are conducted by OptumHealth clinical guidelines and care coordination processes
• Managing projects and interventions from inception to completion
• Ensuring engagement of staff through management of ongoing training, performance management, coaching and mentoring

Skills on Resume: 

• Team Leadership and Management (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Collaboration with Executives and Health Professionals (Soft Skills)
• Quality Improvement and Data Analysis (Hard Skills)
• Utilization Management (Hard Skills)
• Project Management (Hard Skills)
• Trend Identification and Change Management (Soft Skills)
• Staff Development and Engagement (Soft Skills)

Job Summary:

• Coordinating and developing clinical study timelines with Project Management to meet critical milestones and execute within budget
• Managing all operational aspects of study implementation from start-up through database lock while ensuring compliance with GCP, SOPs and other regulatory requirements
• Participating in clinical protocol development and development of associated documentation such as Informed Consent Forms (ICFs), eCRFs, and technical study manuals such as Laboratory or Imaging Manuals, Study Plans (Data Management, Safety, Clinical Monitoring, etc.)
• Management/Oversight of regulatory and core clinical documentation 
• Oversight of Quality Management as it pertains to a given study or program
• Vendor selection and qualification (managing Request For Proposal and Bid Defense process), Vendor oversight and development of the Vendor management plan and defining/reviewing Quality Metrics
• Management of Central Laboratories
• Actively contributes to the development of RFPs and selection of CROs/vendors for outsourced activities
• Develops and manages CRO/vendor SOWs including review/approval of vendor invoices
• Works with CROs to develop and revise the scope of services
• Manages CRO interactions, including sponsor

Skills on Resume: 

• Clinical Study Coordination (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Protocol and Documentation Development (Hard Skills)
• Quality Management Oversight (Hard Skills)
• Vendor Management (Hard Skills)
• Central Laboratory Management (Hard Skills)
• CRO and Vendor Relations (Hard Skills)
• Project Management (Hard Skills)

Job Summary:

• Manages, tracks, and troubleshoots a series of related clinical trials within a clinical development program
• Manages Clinical Operations personnel
• Manage cross-functional study teams
• Partners with management to develop, manage, adjust, and revise program timelines and budgets
• Participates in protocol, CRF, Clinical Study Report preparations, and NDA submission as appropriate
• Participates in and implements clinical development program strategies
• Communicates operational aspects of studies to management
• Ensures that the clinical operational plan is consistently applied across all studies
• Recommends additional resources based on the need to meet study milestones and timelines
• Proactively identifies potential risks and development/implementation of actions to avoid or mitigate

Skills on Resume: 

• Clinical Trial Management (Hard Skills)
• Leadership and Personnel Management (Soft Skills)
• Cross-Functional Team Coordination (Soft Skills)
• Program and Budget Management (Hard Skills)
• Protocol and Report Preparation (Hard Skills)
• Strategic Implementation (Hard Skills)
• Operational Communication (Soft Skills)
• Risk Management and Resource Planning (Hard Skills)

Job Summary:

• Develop relationships and enhance partnerships with Specialty pharmaceutical manufacturers
• Present clinical services and therapy capabilities to external clients to secure product access and gain incremental market share
• Monitor the pipeline and manage all clinical aspects of new product launches
• Develop and deliver clinical education and training to internal and external customers
• Participates in on-call rotation
• Performs all duties consistent with the principles and values of the agency, while adhering to applicable professional codes of ethics, the agency’s policies and procedures, contractor requirements, and regulatory requirements.
• Model and communicate appropriate positive attitudes toward the agency’s Mission, Vision, and Values
• Work collaboratively with all agency programs and staff to provide support 
• Utilize and maintain a calendar with all work-related details to manage time effectively and share calendar information with coworkers
• Participate in ongoing training to expand and develop professional skills
• Review complaints generated by clients, representatives, and/or other agents and develop plans to address each complaint satisfactorily

Skills on Resume: 

• Relationship Building and Partnership Development (Soft Skills)
• Clinical Services Presentation (Hard Skills)
• Clinical Launch Management (Hard Skills)
• Clinical Education and Training (Hard Skills)
• On-Call and Crisis Management (Soft Skills)
• Ethical Compliance and Professional Standards (Hard Skills)
• Collaborative Work Environment (Soft Skills)
• Time Management and Organizational Skills (Hard Skills)

Job Summary:

• Assists the Program Director and Associate Program Director in maximizing the effectiveness of services provided to youth and families
• Manages the day-to-day operations of the program through effective leadership, providing an ongoing assessment of the program, reporting to the Program Director and Associate Program Director any deficiencies and plans of correction
• Responsible for meeting all outcomes as documented in Employee Development Plan
• Collaborates with the Program Director and Associate Program Director to complete required program reporting.
• Takes an active role in recruitment, hiring, development, evaluation, and termination of staff
• In coordination with Human Resources, develop a plan for the orientation, development, and ongoing training of staff
• Provides leadership, direct supervision, training, and support to team members including regular one-to-one consultation meetings, regular assessment of performance, and routine provision of feedback as it pertains to job performance, professional development, and program and agency job specific expectations
• Collaborates with Managed Care organizations to ensure service provision effectiveness
• Review and approve all documentation prepared by the program staff
• Ensures all program clinical records are current and accurate, meeting organization and Managed Care timelines for submission
• Ensures documentation is compliant with regulatory and contractual requirements
• Ensures the provision of services to clients with appropriate regard to physical and emotional well-being

Skills on Resume: 

• Leadership and Management (Soft Skills)
• Operational Oversight (Hard Skills)
• Program Reporting and Compliance (Hard Skills)
• Staff Training and Development (Soft Skills)
• Documentation and Record-Keeping (Hard Skills)
• Collaboration with Managed Care Organizations (Soft Skills)
• Performance Assessment and Feedback (Soft Skills)
• Client-Centered Service Delivery (Soft Skills)

Job Summary:

• Operate and guide others at a strategic business level to ensure initiatives, programs or pilots are in line with IEHP strategic goals that foster clinical care transformation.
• Develop innovative solutions and optimization of services in collaboration with internal and external stakeholders (i.e. Hospital Partners, SNFs, PCPs, etc.) that are efficient and effective that better serve Members.
• Oversee all aspects of program operations such as initiation, planning, development, and monitoring.
• Participate in the research and selection process of vendors.
• Track contract expectations, communication, budgets, performance metrics, and timelines.
• Responsible for issue resolution to mitigate enterprise risk.
• Prepare, oversee, and review documents that are related to assigned clinical projects.
• Consult with all levels of senior management, make recommendations, and influence decision-making.
• Evaluate the availability of necessary resources for the execution of hospital-related clinical projects.
• Leverage cross-functional relationships with vendors, hospital partners, external consultants and IEHP Team Members.
• Collaborate closely with Quality and Compliance for alignment with data reporting and project compliance.
• Determine key business issues including resolution

Skills on Resume: 

• Strategic Planning and Execution (Hard Skills)
• Innovative Solution Development (Hard Skills)
• Program Management (Hard Skills)
• Vendor Management and Selection (Hard Skills)
• Issue Resolution and Risk Management (Soft Skills)
• Document Preparation and Review (Hard Skills)
• Consultative Influence (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary:

• Take part in procedure/process improvement initiatives.
• Demonstrate thought leadership and cross-functional collaboration within the IEHP environment.
• Help in the training and development of staff, especially clinical staff
• Develop, review, analyze and interpret department and individual performance reports to ensure that the team is continually performing at optimum levels.
• Manage the Foster Care Program team with direct supervision responsibilities over the two lead case managers, mental health therapist and foster home licensor.
• Additionally, effectively manage staff ensuring policies and practices are fully implemented.
• Screen referrals for admission by reviewing records, contacting relevant individuals to obtain more information, and facilitating pre-placement interviews between referrals and foster parents.
• Participate in recruitment and utilize organizational and marketing tools in collaboration with the Development Department to promote opportunities for foster parenting.
• Review treatment plans and treatment outcome goals for each youth.
• Monitor progress toward these goals at least once a month.
• Provide direct oversight for the care, maintenance, health and safety, and licensing of agency-owned foster homes.

Skills on Resume: 

• Process Improvement (Hard Skills)
• Thought Leadership (Soft Skills)
• Staff Training and Development (Soft Skills)
• Performance Analysis (Hard Skills)
• Team Management (Soft Skills)
• Referral Screening and Placement (Hard Skills)
• Recruitment and Promotion (Soft Skills)
• Oversight and Compliance (Hard Skills)

Job Summary:

• Oversee clinical investigations of a transcutaneous neuro-stimulator with high quality, compliance, and predictable timelines and results
• Clinical Study Execution including oversight of CRO activities and management of time-critical study milestones
• Oversight of Clinical Research Monitoring and Clinical Site Management
• Responsible for study start-up including IRB, contracts and site training and qualification
• Manage study milestones, including accurate tracking and reporting of study metrics
• Execute site monitoring strategies, risk mitigation strategies and trial budgets
• Generate and review of site visit reports
• Investigate and resolve discrepancies in study documentation
• Ensure compliance with clinical protocol and GCP
• Use tracking tools to manage and communicate the status of study progress and activities
• Maintain effective working relationships with affiliate teams, external CRO and co-development partner study teams
• Manage study timelines, resources, budget, risk and quality plans

Skills on Resume: 

• Clinical Study Management (Hard Skills)
• CRO Oversight and Coordination (Hard Skills)
• Site Management and Monitoring (Hard Skills)
• Regulatory and Contract Management (Hard Skills)
• Metrics Tracking and Reporting (Hard Skills)
• Risk Mitigation and Budget Management (Hard Skills)
• Compliance and Quality Assurance (Hard Skills)
• Effective Communication and Relationship Management (Soft Skills)

Job Summary:

• Supervision of the P&T Committee Pharmacist. 
• Through her team, Supports the P&T Committee Pharmacist for the preparation and update of Pre-Authorization evaluation forms, information and documentation list for Call Center and the update of the PA drug list and Specialty List.
• Prepare education to members, clients, and pharmacies for example, medication recalls
• Attend P&T Committee Meetings and support all Quality Management Program initiatives.
• Formulate and review annual Policies and Procedures (including SOP- Standard Operating Procedures) regarding Clinical Programs.
• Lead the Clinical Monthly Meetings and lead the relationship with Universities and pharmacy students.
• Ensure compliance with URAC Accreditation of Clinical Quality Programs.
• Supervise all clinical programs' compliance with procedures established.
• Help the account management and sales team in the sale or upsell of PPX clinical programs.
• Review promotional and educational materials for appropriate clinical content
• Supports product complaint investigations
• Acts as a corporate ambassador to the clinical rehabilitation community to promote collaborative efforts to improve the quality of patient care through innovative technological solutions.
• Travel domestically and internationally to support responsibilities and interact with team members. 

Skills on Resume: 

• Leadership and Team Management (Soft Skills)
• Educational and Communication Skills (Soft Skills)
• Policy and Procedure Formulation (Hard Skills)
• Meeting Facilitation (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Sales and Account Management Support (Soft Skills)
• Review and Quality Control (Hard Skills)
• Ambassadorial and Collaborative Skills (Soft Skills)

Job Summary:

• Maintain professional affiliations and enhance professional development to keep current in the latest healthcare trends and developments.
• Assistance in the presentations to the client of the FWA reports.
• Supervise the P&T Committee pharmacists’ performance of the periodic (every year) revision of PA criteria
• Interpret data, analyze results using statistical techniques and provide ongoing reports and recommendations to management.
• Support Clinical, Formulary and Account departments providing via his/her contribution to the clinical aspects of the Utilization Management (UM) review process
• Provide clinical consulting services by analyzing drug utilization patterns and trends for Pharmacy Benefit Management (PBM) clients
• Apply basic pharmacoeconomic analytic principles to clinical and financial data to inform value-based decisions
• Remains current and knowledgeable about new initiatives, activities, opportunities, tools, and techniques through research, training, and continuous education.
• Ensuring staff conformance with applicable clinical and operation performance standards
• Providing first line responses to customer complaints, and ensuring exceptional patient experiences 
• Achievement of clinical and financial program targets
• Interfaces with investigators, site coordinators and CRAs
• Ensuring supervision of all clinical staff

Skills on Resume: 

• Healthcare Trends and Professional Development (Hard Skills)
• Client Presentation Assistance (Hard Skills)
• Supervisory Skills (Soft Skills)
• Data Analysis and Reporting (Hard Skills)
• Utilization Management Support (Hard Skills)
• Clinical Consulting for PBM Clients (Hard Skills)
• Pharmacoeconomic Analysis (Hard Skills)
• Quality Assurance and Staff Management (Soft Skills)

Job Summary:

• Determines applicable program or study objectives, strategy, scope and schedule to meet business needs.
• Develops the project plan in consultation with the cross-functional program or project team, project stakeholders and the clinical team.
• Presents project plans, provides ongoing updates and presents project results to Division senior clinical management.
• Manages and oversees the execution of the clinical program or projects (multiple clinical studies).
• Ensures staff are trained on the requirements of the clinical project and the project plan.
• Manages and directs the clinical team members (clinical project managers, CRAs) working on the clinical program.
• Motivates and develops staff and controls device distribution and allocation.
• Responsible for ensuring the clinical project is audit-ready at all times (e.g. project team training records, central files, system validation, etc.)
• Ensures adequate monitoring is conducted on all clinical projects.
• Conducts clinical visits to support clinical projects.
• Provides oversight of the clinical project to ensure safety concerns and/or adverse events or trends in Field Events Reporting are identified and appropriate responses are developed and executed.
• Monitors project reports for accuracy and trending. 

Skills on Resume: 

• Project Planning and Management (Hard Skills)
• Cross-Functional Team Leadership (Soft Skills)
• Clinical Program Oversight (Hard Skills)
• Staff Development and Motivation (Soft Skills)
• Audit-Readiness (Hard Skills)
• Clinical Monitoring and Visits (Hard Skills)
• Safety and Risk Management (Hard Skills)
• Report Accuracy and Analysis (Hard Skills)

Job Summary:

• Create strategic vision, manage & execute highly complex study with a Class III device that enrolls high-risk patients in a fast-paced environment
• Provide overall leadership and program representation with executive-level staff, internal stakeholders, physician investigators and external vendors
• Responsible for project development & performance tracking, risk management, administration, financial management, budgeting, and issue resolution
• Project input to project budgets and project plans,
• Provides clinical scientific support to project teams.
• Evaluates clinical data in preparation of study summary reports for presentations, publications and submissions.
• Develops and implements corrective actions to address any noncompliance issues.
• Communicates with, and provides updates to, specific core teams.
• Provides coordination and oversight of assigned clinical services and program operations and may have direct clinical service responsibilities.
• Ensures the effective operation of assigned programs
• Providing day-to-day onsite oversight of clinical services and operations

Skills on Resume: 

• Strategic Vision and Leadership (Soft Skills)
• Project Management and Execution (Hard Skills)
• Clinical Scientific Support (Hard Skills)
• Financial Management and Budgeting (Hard Skills)
• Risk Management and Compliance (Hard Skills)
• Communication and Coordination (Soft Skills)
• Clinical Services Oversight (Hard Skills)
• Problem-Solving and Issue Resolution (Soft Skills)

Job Summary:

• Implement Policies and Practices in alignment with Blue Shield's Mission.
• Performing, planning and coordinating programs and activities including Quality Measures, Care Management Programs, Clinical Initiatives or Projects.
• Build positive relationships with program sources and teams.
• Support growth and development and maintain necessary records.
• In collaboration with Clinical Operations, procure and oversee outside vendors and consultants
• In particular, leadership of a large outside CRO including the use of internal resources to provide specifications, scope of work, budgeting limits and execution direction.
• Develop and implement daily clinical research operations related to the study to meet corporate goals and objectives within the budget
• Work in collaboration with Regulatory Affairs to prepare clinical summaries for IDEs, 510(k)s, PMAs and related regulatory filings
• Ensure compliance within GCP across all study activities and documentation
• Provide operational/management level representation during internal/external audits related to the study
• Maintain knowledge of competitive technologies in addition to medical, technical, and biomedical developments related to Abiomed products

Skills on Resume: 

• Policy Implementation and Alignment (Hard Skills)
• Program Coordination and Planning (Hard Skills)
• Relationship Building (Soft Skills)
• Vendor and Consultant Management (Hard Skills)
• Operational Leadership (Hard Skills)
• Regulatory Affairs Collaboration (Hard Skills)
• GCP Compliance (Hard Skills)
• Audit Representation and Knowledge (Hard Skills)

Job Summary:

• Works to achieve operational targets within job area with impact on department results.
• Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity.
• Work is reviewed for soundness of judgment and completeness.
• Sets objectives for own job area to meet the objectives or goals of projects/assignments.
• Responsible for adjusting or recommending enhancements in systems and processes to solve problems or improve the effectiveness of the job area.
• Problems and issues faced are general and may require an understanding of a broader set of issues, but typically are not complex.
• Problems may require an understanding of other job areas.
• Problems are typically solved by drawing from prior experiences, with an analysis of the issue.
• May make significant departures from traditional approaches to develop solutions.
• Communicates with contacts typically within the department on matters that involve obtaining or providing information requiring some explanation or interpretation to reach an agreement.
• May work to influence parties within own job function at an operational level.
• May provide guidance and assistance to entry-level professionals and/or support employees.

Skills on Resume: 

• Project Management (Hard Skills)
• Problem Solving and Analytical Skills (Hard Skills)
• Process Improvement (Hard Skills)
• Independent Work (Soft Skills)
• Communication (Soft Skills)
• Guidance and Leadership (Soft Skills)
• Adaptability (Soft Skills)
• Interpersonal Skills (Soft Skills)

Job Summary:

• Lead using Business System process/tools and clinical standard operating procedures 
• Ensure timely completion of clinical trials within established budgets, industry standards of regulatory compliance, and quality metrics with a focus on continuous process improvement.
• Link business needs and opportunities to DBS and develop a roadmap to close gaps, install/improve processes, and sustain results.
• Assist the Clinical team’s leadership in the implementation of the DBS strategy and roadmap to achieve Policy Deployment (PD) and Key Performance Indicator (KPI) targets by leveraging DBS tools, facilitation skills, and the change management process.
• Effective facilitation and execution of kaizen events through all stages (charter ideation/creation, pre-work identification and completion, delivery of results in kaizen week, regular follow-up and follow-through on sustainment)
• Lead the Clinical affairs team to install and drive good daily management (DM) and problem-solving processes (PSP) to find root causes and countermeasures for driving/delivering.
• Assist in the development of action plans in support of +QDIP improvement projects.
• Promote and facilitate associate development in various DBS tools and kaizen leadership.
• Engage the network of DBS leaders to identify best practices and seek necessary support.
• Provide formal and informal training, coaching, and mentoring to BEC associates who must be able to translate DBS concepts to local situations
• Help individuals and teams progress in understanding and correct application for sustainable business improvements.

Skills on Resume: 

• Business Systems Process Management (Hard Skills)
• Project Management (Hard Skills)
• Gap Analysis and Roadmap Development (Hard Skills)
• Strategic Implementation (Hard Skills)
• Facilitation of Kaizen Events (Soft Skills)
• Daily Management and Problem Solving (Soft Skills)
• Action Plan Development (Hard Skills)
• Training and Coaching (Soft Skills)

Job Summary:

• Manage activities and flow of work for the assigned clinical program.
• Develop, implement and evaluate program services and initiatives.
• Hire, train, develop, and evaluate staff
• Collaborate with others to assist with problem identification and resolution, cost containment issues, implementation of new services, and systems/performance measures.
• Monitor, adhere to budget, assign tasks and prioritize and coordinate work.
• Approve or monitor expenditures, purchases and other actions to ensure compliance with budget guidelines.
• Regularly interfaces and works with the various aspects of the clinical organization.
• Participates in the development of clinical strategies along with other CQO direct reports, Central Clinical Leaders and Market Clinical Leaders.
• Creates and interprets various clinical metrics and clinician development data reports.
• Suggests problem-resolution approaches and procedures.
• Organizes CQO team meetings, and tracks meeting minutes and action items.
• Documents and tracks annual clinical objectives
• Takes up other responsibilities as directed by the CQO.

Skills on Resume: 

• Program Management (Hard Skills)
• Staff Development (Soft Skills)
• Budget Management (Hard Skills)
• Collaboration and Problem-Solving (Soft Skills)
• Strategic Planning (Hard Skills)
• Meeting Coordination (Soft Skills)
• Documentation and Reporting (Hard Skills)
• Adaptability (Soft Skills)

Job Summary:

• Carry out comprehensive quality control and progress management of clinical research projects 
• Ensure that the projects are carried out strictly with GCP, SOP, experimental protocols and Chinese laws and regulations.
• Responsible for process-related work such as international cooperation.
• According to the requirements of the clinical trial plan, formulate a project management plan, determine the scope of responsibility, team members, schedule, financial budget, etc. of the clinical trial
• Continuously review and modify the project management plan during the project.
• Regularly report the test progress and complete the project progress report.
• For the clinical trial projects in charge, supervise the project team members to complete the comprehensive initiation, execution and termination of clinical trials on time.
• Responsible for the establishment of research projects in the hospital and the preparation of related materials.
• Conduct a coordinated visit to the research center for the clinical trial in charge, and complete the coordinated visit report.
• Identify, monitor and respond to various risks promptly during the project process, correctly assess the overall impact of the corresponding risks on the project and take reasonable improvement measures.
• Review the routine quality control report of the project, the routine visit report of the CRA, and browse all communication emails related to the study.

Skills on Resume: 

• Quality Control and Progress Management (Hard Skills)
• Regulatory Compliance and Standards Adherence (Hard Skills)
• Project Management Planning (Hard Skills)
• Continuous Improvement and Adaptation (Soft Skills)
• Progress Reporting and Communication (Soft Skills)
• Project Supervision and Coordination (Soft Skills)
• Risk Management and Mitigation (Hard Skills)
• Documentation and Quality Review (Hard Skills)

Job Summary:

• Assists in planning and directing administrative, developmental, operational and financial-related projects for clinical areas.
• Acts as the contact person between the CQO and various stakeholders on key initiatives and projects.
• Oversees and manages highly prioritized projects.
• Responsible for the compliance, completeness, accuracy and timeliness of clinical trial project documents.
• Periodically follows up and tracks the work of others.
• Regularly submits status reports to the CQO on key metrics.
• Maintain timely and effective communication with the principal investigators and subcontractors, ensure that important information related to the project is accurately and completely transmitted, and cultivate and maintain a good relationship with the center.
• Assist in maintaining expert relationships to ensure smooth implementation of the project execution process.
• Handle emergency emergencies in the project promptly, and provide necessary project support for project team members (such as CRA, SCRA and other project team members).
• Communicate and coordinate with other departments within the company promptly, such as finance, administration, medical writing, data and statistics, quality assurance personnel, etc.
• Can adapt to irregular business trips.
• Assist in improving the company's related SOPs.

Skills on Resume: 

• Project Management (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Document Management (Hard Skills)
• Status Reporting (Hard Skills)
• Coordination and Collaboration (Soft Skills)
• Crisis Management (Soft Skills)
• Relationship Management (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary:

• Manages individual(s) including but not limited to hires, trains, assigns work, manages & evaluates performance, and conducts professional development plans.
• Ensure that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Manages patient flow within the department.
• Develops and adheres to departmental staffing, revenue, and/or expense budgets.
• Responds to changes in the business which may affect the ability to achieve the budget goals.
• Develops, implements and sustains the overall strategic plan for the department to ensure the achievement of service line objectives for growth, physician and hospital alignment and patient satisfaction.
• Monitors and improves the performance of the department including financial outcomes, patient, employee and physician satisfaction, clinical quality and efficiency.
• Maintains knowledge of hospital and outpatient, cancer, nursing and clinical professional accreditation & certification requirements and standards, plus regulatory requirements regarding clinical licensure.
• Ensures that regulatory rules and regulations are followed.
• Collaborate with Comprehensive teams and community organizations to coordinate client treatment and make appropriate referrals
• Gather & track program data and implementing policies & procedures
• Track compliance with all applicable regulations and prepare for survey & license reviews or audits

Skills on Resume: 

• Leadership and Team Management (Soft Skills)
• Strategic Planning and Implementation (Hard Skills)
• Budget Management (Hard Skills)
• Operational Efficiency (Hard Skills)
• Compliance and Regulatory Knowledge (Hard Skills)
• Collaboration and Coordination (Soft Skills)
• Data Management and Policy Implementation (Hard Skills)
• Audit and Review Preparation (Hard Skills)

Job Summary:

• Provide program management for complex development programs and special projects.
• Manage established cross-functional teams and relevant functional areas to lead the development of quality Global Development & Commercialization Plans (GDCPs) 
• Integrate the development strategy and project plan (inclusive of timelines, milestones, interdependencies, issues, risks and actions)
• Facilitate the review of development project proposals with Senior Management and ensure appropriate follow-through to achieve approved program/project objectives
• Function as a Development Alliance Liaison helping to support development alliance management activities based on program requirements
• Prepares and presents program-level information to the Program Manager Lead for alignment
• Collaborate with the Data Science and Analytics team in the delivery of projects
• Contribute to innovative/adaptive trial design efforts and incorporate them into program development planning as appropriate
• Support the Project teams toward implementation of the strategic and operational plans and track progress to goals
• Manage and track program progress continually, identifying and tracking both cross-project and cross-functional risks and issues related to scope, timelines and budget
• Support departmental and corporate initiatives to drive process improvements
• Partner with the Finance team in driving quarterly forecasts and mid-to-long-term budget planning for defined programs
• Reviews, challenges and ensures endorsement of projections by Senior Management.

Skills on Resume: 

• Program Management (Hard Skills)
• Cross-Functional Team Leadership (Soft Skills)
• Strategic Planning and Integration (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Alliance Management (Soft Skills)
• Data Science Collaboration (Hard Skills)
• Risk and Issue Management (Hard Skills)
• Budget and Financial Planning (Hard Skills)

Job Summary:

• Ensures program, grant and contract compliance
• Ensures all programs comply with local, state and federal guidelines and laws
• Administers and manages funding contracts, including submitting timely reports, monitoring contract spending, and maintaining compliance with contractual requirements
• Monitors all rosters, databases and logs to ensure compliance with hospital contracts and guidelines as well as in-house reporting processes
• Provide input to the development of the program’s budget
• Ensures the program operates within budget, including timely invoice approval and review of financial reports
• Collaborates with Development on the completion of funding proposals and ensures that proposals are in line with the service management plan and/or agency strategic plan
• Develops and maintains relationships with health plans, the VA and hospital contacts, and various social service providers for the benefit of clients served
• Networks with partner hospitals and agencies
• Manages relationships with partners and community and civic groups, and represents the agency at community events and meetings
• Proactively and consistently improves the quality and effectiveness of program services
• Works with the Director and executive leadership to establish a vision for the program consistent with the agency’s mission and community’s needs
• Prepares regular statistical reports regarding program outcomes

Skills on Resume: 

• Compliance Management (Hard Skills)
• Contract Administration (Hard Skills)
• Budget Management (Hard Skills)
• Proposal Development (Hard Skills)
• Relationship Building (Soft Skills)
• Networking and Community Engagement (Soft Skills)
• Quality Improvement (Soft Skills)
• Reporting and Data Analysis (Hard Skills)