CLINICAL NURSE MANAGER RESUME EXAMPLE

Published: July 17, 2024 - The Clinical Nurse Manager ensures patient care is comprehensive, integrating social, behavioral, and mental health needs, adhering to NMC Guidelines for evidence-based, person-centered treatment. Responsibilities include maintaining a safe environment, promoting social inclusion, and managing administrative duties such as report writing and medication oversight. The role also emphasizes fostering a positive culture, professional relationships, and clear communication of responsibilities to all staff.

Tips for Clinical Nurse Manager Skills and Responsibilities on a Resume

1. Clinical Nurse Manager, Mercy Hospital, Springfield, MO

Job Summary:

  • Support the clinical director by performing administrative activities for the unit
  • Responsible for annual staff evaluations and timely feedback
  • Responsible to hire and terminate staff based on vacancies and performance
  • Enhances employee satisfaction with regular communication through scheduled meetings and availability for all shifts
  • Actively participates in patient and staff education
  • Works proactively with medicals/resident staff to ensure optimum outcomes
  • Contributes to the establishment and completion of unit goals
  • Ensure staff knowledge with quality in implementing and monitoring activities leading to quality outcomes
  • Works collaboratively to ensure positive clinical and financial patient outcomes Maintains unit-specific required reports 
  • Added responsibility for the operation of unit including preparing budgets, planning, assignments, staffing, schedule and payroll
  • Foster the professional development of unit staff through support of the orientation process and other educational activities.
  • Work with faculty and students from area schools of nursing to ensure that students receive beneficial learning opportunities


Skills on Resume: 

  • Administrative Skills (Hard Skills)
  • Staff Management (Hard Skills)
  • Employee Engagement (Soft Skills)
  • Education and Training (Hard Skills)
  • Collaboration and Communication (Soft Skills)
  • Goal Setting and Achievement (Hard Skills)
  • Quality Improvement (Hard Skills)
  • Educational Development (Soft Skills)

2. Clinical Nurse Manager, Stanford Health Care, Palo Alto, CA

Job Summary:

  • Increase patient volume to 80 patients per day within the first 6 months of second clinic location, and 120 patients per day in the first 12 months of operations.
  • Grow the patient volume at current location by 30% in the next 12 months.
  • Oversee and improve the cohesiveness of the Provider and Leadership Teams.
  • Nurture continued job satisfaction of all of highly performing employees.
  • Mentor leadership team to reach their maximum potential as leaders of their individual departments.
  • Drive continued delivery of high quality, efficient and accessible patient care as measured by overall quality ratings and patient satisfaction scores.
  • Utilize and improve upon established metrics tracking to ensure optimal contribution margin for continued company growth and compensation of all of employees.
  • Ensure rounds with physicians to provide coordinated care.
  • Function as an expert clinical practitioner and role model for staff according to unit needs
  • Cultivate an atmosphere of patient centered care, ensures assessments with documentation occur at a minimum of every 4 hours to support plan of care along with frequent communication to MD and case management 
  • Works closely with case management and utilization management to provide the best possible patient outcomes 
  • Ensure on-going compliance with accreditation, regulatory and professional standards 
  • Demonstrates improvement in the quality and safety of patient care Promotes shared decision making Ensure clinical competency


Skills on Resume: 

  • Patient Volume Growth Strategy (Hard Skills)
  • Financial Management and Metrics (Hard Skills)
  • Clinical Expertise and Role Modeling (Hard Skills)
  • Leadership and Team Management (Soft Skills)
  • Quality and Patient Care Delivery (Soft Skills)
  • Interdisciplinary Collaboration (Soft Skills)
  • Continuous Improvement and Safety Initiatives (Soft Skills)
  • Communication and Relationship Building (Soft Skills)

3. Clinical Nurse Manager, Johns Hopkins Hospital, Baltimore, MD

Job Summary:

  • Ensure all patients' care is assessed, planned, prioritised and of a high quality to meet their social, behavioural, and mental health needs.
  • Ensuring own and other nurses' care is person-centred and evidence-based in accordance with NMC Guidelines.
  • Creation of a safe environment.
  • Ensure all Patients have opportunities of social inclusion, access to the Community, and undertaking meaningful activity/interest.
  • Ensure practice by Health & Safety and Fire Procedures, Equal Opportunities Statement, Grievance & Disciplinary Procedure,
  • Private and Voluntary Healthcare Regulations 2001,
  • Promote of a positive, safe and rewarding culture and environment and promotion of professional relationships with all internal and external stakeholders.
  • Ensure that each member of staff has a clear understanding of tasks/duties and commitment.
  • Overseeing the administrative tasks eg written communications, report writing, personal files, care plans, keyworker folders.
  • Ensuring the correct administration, control, storage and recording of medication.


Skills on Resume: 

  • Clinical Assessment and Care Planning (Hard Skills)
  • Evidence-Based Practice (Hard Skills)
  • Creating a Safe Environment (Hard Skills)
  • Social Inclusion and Community Engagement (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Leadership and Team Management (Soft Skills)
  • Administrative and Documentation Skills (Hard Skills)
  • Medication Management (Hard Skills)

4. Clinical Nurse Manager, Mayo Clinic, Rochester, MN

Job Summary:

  • Lead a team of Nurses and Support Workers to achieve the highest possible standard of care by providing leadership, support, appraisal and supervision.
  • Provide information, coaching and instruction where required for achieving the objectives of the service.
  • Delegate, monitor and evaluate the performance of the Registered Nurses on site.
  • Ensure staff implement activities and programmes in accordance with prescribed plans of care.
  • Responsible for ensuring that the correct record keeping of petty cash, Patients cash and personal monies are in accordance with company policy.
  • Maintain and update/or keep current professional knowledge and competence.
  • Be on the on-call rota for Willows and Uplands Hospital.
  • Deputise for Hospital Manager in their absence.
  • Participate in the Clinical Governance framework of the service including audit and service improvement plans.
  • Undertake HR duties under the supervision of the Hospital manager including sickness management, conduct and capability issues of the workforce.


Skills on Resume: 

  • Leadership (Soft Skills)
  • Supervision and Appraisal (Hard Skills)
  • Coaching and Instruction (Soft Skills)
  • Delegation and Monitoring (Hard Skills)
  • Compliance and Record-Keeping (Hard Skills)
  • Continuous Professional Development (Hard Skills)
  • On-Call Responsibilities (Hard Skills)
  • Clinical Governance and HR Management (Hard Skills)

5. Clinical Nurse Manager, Mount Sinai Hospital, New York, NY

Job Summary:

  • Ensuring the revision of Care Plans and Risk Assessments are undertaken in accordance with company guidelines.
  • Work within guidelines of the statement of purpose of the Hospital.
  • Work effectively within a Multidisciplinary team to deliver consistent and collaborative needs-based care.
  • Maintain effective appropriate channels of communication throughout the staff infrastructure, eg. Attending and participating in staff meetings, feeding back information.
  • Work closely with the Hospital Manager to ensure the safe day to day running of the Hospital, and the wellbeing of Staff and Patients.
  • Undertake and complete tasks and projects by the Hospital Manager.
  • Responsible for ensuring that the personal care and hygiene needs delivered are in accordance with individual care plans.
  • Support the empowerment of the patients, having regards for their dignity, rights and advice, whilst maintaining professional responsibility for individuals in the Hospital's care.
  • Promote safer sex, alcohol and substance abuse advice.
  • Participate in National PrEP Monitoring and evaluation within a reasonable timeframe.
  • Meet statutory disease notification and surveillance requirements within a reasonable timeframe.
  • Adhere to the Code of Professional Practice and Behaviours


Skills on Resume: 

  • Clinical Assessment and Care Planning (Hard Skills)
  • Compliance and Guideline Adherence (Hard Skills)
  • Multidisciplinary Team Collaboration (Soft Skills)
  • Communication Skills (Soft Skills)
  • Hospital Operations Management (Hard Skills)
  • Project Management (Hard Skills)
  • Personal Care and Hygiene (Hard Skills)
  • Patient Advocacy and Empowerment (Soft Skills)

6. Clinical Nurse Manager, Cleveland Clinic, Cleveland, OH

Job Summary:

  • Seeking an experienced nurse for an Interim Psychiatric Nurse Manager position for a program at St. Lukes Behavioral Health Center, Phoenix Arizona. 
  • Provide an environment for effective relationship-based nursing care and ensure that the department consistently provides high quality care with positive patient outcomes.
  • Ensuring efficient fiscal operation of the Department of Psychiatry.
  • Seeking and acting upon patient, family and staff feedback.
  • Promoting, developing and evaluating processes and systems for patient care.
  • Leading the development and implementation of policies, procedures and standards of care.
  • Evaluating the outcomes of patient care to recommend and integrate appropriate changes.
  • Ensuring compliance with hospital, state, federal and licensing agency regulatory standards.
  • Leading and/or participating in Quality Improvement (QI) groups and other multidisciplinary meetings.
  • Collaboration with community health organizations to enhance the hospital's community presence.


Skills on Resume: 

  • Clinical Leadership (Hard Skills)
  • Financial Management (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Process Improvement (Hard Skills)
  • Policy Development (Hard Skills)
  • Outcome Evaluation (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Quality Improvement (QI) (Hard Skills)
  • Community Collaboration (Soft Skills)

7. Clinical Nurse Manager, Massachusetts General Hospital, Boston, MA

Job Summary:

  • Accountable for ensuring the provision of patient care 24 hours a day. 
  • Accountable for assigned clinical operations, patient care activities, coordinating patient care delivery on a daily basis in collaboration with other members of the health care team. 
  • Ensures that patient care is delivered in accordance with professional, regulatory, and medical center standards.
  • Establishes and enforces standards of patient care and nursing practice pertaining to areas of responsibility.
  • Developing, implementing, and monitoring unit-based quality improvement programs. 
  • Responsible for developing and implementing unit-based goals for the delivery of quality patient care.
  • Assures compliance with department standards by assessing, planning, implementing, and evaluating the delivery of patient care by reinforcing positive outcomes and demonstrating corrective action for identified problems.
  • Accountable for appropriate patient care based on assignments of appropriate patient assignments, evaluation of patient care and patient/family satisfaction by conducting rounds and intervening accordingly.
  • Maintains unit administration including scheduling and maintenance of supplies and equipment. 
  • Assumes primary responsibility for establishing and adhering to department budget and labor distribution responsive to patient census. 
  • Collaborates with medical staff, all departments, and services at EHM to achieve goals and strategic objectives.


Skills on Resume: 

  • Clinical Leadership (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Quality Improvement (Hard Skills)
  • Strategic Planning (Hard Skills)
  • Budget Management (Hard Skills)
  • Administrative Skills (Hard Skills)
  • Problem Solving and Decision Making (Soft Skills)
  • Team Collaboration (Soft Skills)

8. Clinical Nurse Manager, UCLA Medical Center, Los Angeles, CA

Job Summary:

  • Coordinates an extensive departmental orientation for new employees including training them on all equipment within the department and educating all current staff on any new equipment.
  • Interviews and selects appropriate candidates with extensive orientation, departmental needs, and employee attributes in mind.
  • Check, monitor and trouble shoot all equipment before and after use to ensure availability and that it is in proper working order for next surgery or need.
  • Ensures appropriate employee skills are teamed together for appropriate procedures to facilitate surgeon preparedness, timeliness, and flow of surgery while ensuring the appropriate staff is then scheduled at all times to allow for last minute scheduling of surgeries.
  • Maintains involvement with patients through pre-admission testing, anesthesia, surgery, and PACU processes.
  • Handles all budgeting aspects for the department including employee retention, marketing, surgical costs and outcomes, profit, etc.
  • Communicates with vendors for immediate or last minute supplies, arranges vendor selection/scheduling, and communicates updated lists of medical necessities for specific surgeries ensuring proper preparedness for surgery.
  • Acts as liaison between surgeon, staff and patient and fields all surgeon complaints, issues, and needs of concern and then works to resolve any issues and clarify any unclear communication between members of the healthcare team.
  • Has the authority and responsibility to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, discipline, direct, or recommend such actions by using independent judgment.
  • Completes and conducts employee performance evaluations based on direct observation of their employee’s job performance.
  • Granted authority to perform the supervisory duties and are held accountable for performing such duties.
  • Maintains compliance in RQI.


Skills on Resume: 

  • Employee Training and Development (Hard Skills)
  • Recruitment and Selection (Hard Skills)
  • Equipment Management and Troubleshooting (Hard Skills)
  • Scheduling and Coordination (Hard Skills)
  • Patient Care and Liaison (Soft Skills)
  • Budget Management (Hard Skills)
  • Vendor Management and Supply Chain Coordination (Hard Skills)
  • Leadership and Supervision (Soft Skills)

9. Clinical Nurse Manager, Duke University Hospital, Durham, NC

Job Summary:

  • Assists with ensuring quality and regulatory compliance within the nursing department and organizationally as appropriate.
  • Complies with applicable legal requirements, standards, policies and procedures including but not limited those within the Compliance Process, Code of Conduct, Federal False Claims Act, HIPAA and the Joint Commission.
  • Participates in required orientation and training programs,
  • Reports concerns and suspected incidences of non-compliance in accordance with COHC Compliance Re porting Process.
  • Cooperates with monitoring and audit functions and investigations.
  • Participates, as requested, in process improvement responsibilities.
  • Reporting to the CNO, has administrative responsibility for the OR, PACU, Sterilization, outpatient GI, pain procedures, and ACU. 
  • Ensure that quality nursing care is delivered to all patients in accordance with the philosophy, policies, procedures, and program plans of the hospital. 
  • Assists with the development of patient care standards, orientation of new employees, continuing education of staff, and evaluation of staff job performance and competency. 
  • Initiates and participates in Quality Improvement projects. 


Skills on Resume: 

  • Regulatory Compliance (Hard Skills)
  • Quality Assurance (Hard Skills)
  • Reporting and Compliance (Hard Skills)
  • Process Improvement (Hard Skills)
  • Staff Training and Development (Soft Skills)
  • Leadership and Administration (Soft Skills)
  • Quality Improvement (Hard Skills)
  • Collaboration and Communication (Soft Skills)

10. Clinical Nurse Manager, University of Michigan Hospitals, Ann Arbor, MI

Job Summary:

  • Provide in-clinic nursing support as a registered nurse.
  • Proactively coordinate any clinical issues which arise and own the outcome to drive the best possible customer experience.
  • Assessing the clinical capability of the clinic required to deliver a safe and quality service
  • Identify deficits and implement solutions to address the issues.
  • Assess standards of clinical care via audits and NPS feedback and collaborate with the centre manager on improvement plans.
  • Maintain a high clinical profile through the daily “walk-around” of the centre.
  • Support each service line clinical lead in the delivery of excellent patient care by identifying areas for development and implementing change.
  • Maintain self and team’s professional nursing standards in accordance with the NMC Code of Professional Conduct.
  • Manage the delivery of consistent, safe service in all aspects of the patient journey and instil a culture of customer service throughout the nursing team.
  • Act as a role model and uphold Bupa values with colleagues and customers.


Skills on Resume: 

  • Clinical Nursing Skills (Hard Skills)
  • Problem-Solving (Hard Skills)
  • Quality Improvement (Hard Skills)
  • Leadership and Coordination (Hard Skills)
  • Professional Standards (Hard Skills)
  • Customer Service Orientation (Soft Skills)
  • Communication Skills (Soft Skills)
  • Ethical Behavior and Role Modeling (Soft Skills)

11. Clinical Nurse Manager, UCSF Medical Center, San Francisco, CA

Job Summary:

  • Coordinate an extensive departmental orientation for new employees including training them on all equipment within the department and educating all current staff on any new equipment. 
  • Interview and select appropriate candidates with extensive orientation, departmental needs, and employee attributes in mind. 
  • Check, monitor and troubleshoot all equipment before and after use to ensure availability and that it is in proper working order for the next surgery or need. 
  • Ensure appropriate employee skills are teamed together for appropriate procedures to facilitate surgeon preparedness, timeliness, and flow of surgery while ensuring the appropriate staff is then scheduled at all times to allow for last-minute scheduling of surgeries. 
  • Maintain involvement with patients through pre-admission testing, anesthesia, surgery, and PACU processes. 
  • Handle all budgeting aspects for the departmen, including employee retention, marketing, surgical costs and outcomes, profit, etc. 
  • Communicate with vendors for immediate or last-minute supplies, arranges vendor selection/scheduling
  • Communicate updated lists of medical necessities for specific surgeries ensuring proper preparedness for surgery. 
  • Act as liaison between surgeon, staff and patient and fields all surgeon complaints, issues, and needs of concern
  • Work to resolve any issues and clarify any unclear communication between members of the healthcare team. 
  • Have the authority and responsibility to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, discipline, direct, or recommend such actions by using independent judgment. 
  • Complete and conduct employee performance evaluations based on direct observation of their employee’s job performance. 
  • Grant authority to perform the supervisory duties and are held accountable for performing such duties. 
  • Maintain compliance in RQI.


Skills on Resume: 

  • Employee Training and Orientation (Hard Skills)
  • Recruitment and Selection (Hard Skills)
  • Equipment Management (Hard Skills)
  • Staff Scheduling and Coordination (Hard Skills)
  • Patient Care and Liaison (Hard Skills)
  • Budget Management (Hard Skills)
  • Vendor and Supply Management (Hard Skills)
  • Communication and Conflict Resolution (Soft Skills)

12. Clinical Nurse Manager, Baylor University Medical Center, Dallas, TX

Job Summary:

  • Provide a specialist nursing service for patients availing of PrEP and manage all follow-up/surveillance treatment plans.
  • Assist the Lead Clinician in the assessment and initiation of PrEP for patients attending the GUIDe Clinic.
  • Ensure all PrEP patients will have their eligibility criteria assessed and documented at visits
  • Ensure all PrEP patients will have sexual history documented at each visit.
  • Ensure all PrEP patients will have their HIV-negative status confirmed before PrEP is prescribed
  • Ensure all PrEP patients will have appropriate renal monitoring
  • Ensure all PrEP patients with incident STIs will be contacted within 10 working days of final results. 
  • Oversee Results management and all follow-ups.
  • Ensure all PrEP patients with incident STIs will have partner notification including provider referral undertaken.
  • Ensure all PrEP patients will be offered appropriate vaccination as part of their care
  • Ensure all PrEP patients will be offered condoms as part of their care
  • PrEP patients will be offered syphilis, gonorrhea and chlamydia testing at visits
  • All PrEP patients will be offered HCV testing in line with national testing guidelines
  • See PrEP patients for follow-up at dedicated Prep Clinics.


Skills on Resume: 

  • Clinical Assessment and Initiation of PrEP (Hard Skills)
  • Patient Documentation and Monitoring (Hard Skills)
  • Renal Monitoring (Hard Skills)
  • STI Management and Follow-up (Hard Skills)
  • Vaccination and Preventive Care (Hard Skills)
  • STI Testing and HCV Testing (Hard Skills)
  • Results Management (Hard Skills)
  • Patient Education and Counseling (Soft Skills)

13. Clinical Nurse Manager, Philadelphia General Hospital, Philadelphia, PA

Job Summary:

  • Identify patient biopsychosocial needs and develop a plan of care in collaboration with the patient and medical provider.
  • Provide education to patients concerning disease and medications.
  • Assist patients in understanding lab results and how the results affect their overall health.
  • Promote adherence to medications and the importance of keeping medical visits.
  • Refer patients to hospital and community resources.
  • Assess patients for Ryan White eligibility funding.
  • Complete appropriate case management documentation according to agency requirements.
  • Participate in relevant training, clinical supervision, conferences and meetings as a member of research support or educational projects.
  • Duties are varied in nature, requiring the solving of both commonly encountered and unusual problems. 
  • Significant independence of action is expected. 
  • Work is guided by nursing ethical standards, JHU and JHBMC policies, and the requirements of resource agencies.
  • Provide medical case management services to patients


Skills on Resume: 

  • Clinical Assessment Skills (Hard Skills)
  • Patient Education (Hard Skills)
  • Medication Adherence Promotion (Hard Skills)
  • Referral Management (Hard Skills)
  • Knowledge of Ryan White Program (Hard Skills)
  • Case Management Documentation (Hard Skills)
  • Continuous Learning and Professional Development (Soft Skills)
  • Ethical Practice and Policy Adherence (Soft Skills)

14. Clinical Nurse Manager, Seattle Children's Hospital, Seattle, WA

Job Summary:

  • Report directly into the CIO as a key interface between clusters and Group IT
  • Liaise with different business owners in clusters to understand the business requirements and align the IT operation with the business objectives
  • Coordinate and ensures smooth operations of in-country IT services in different countries within the cluster
  • Lead and support a team of country IT heads to ensure compliance with Group IT initiatives and requirements are met
  • Ensure compliance to IT policies and practices in the countries
  • Provide feedback on cluster IT performance to the CIO
  • Support the business users in affiliates on their IT needs
  • Share best practices and knowledge with the team and promote a culture of continuous development within the IT function
  • Identify and prioritize IT requirements
  • Manage systems and third-party suppliers to ensure service continuity
  • Audit IT systems and processes to ensure they are fit for purpose
  • Support the establishment of IT infrastructure in the clusters


Skills on Resume: 

  • Leadership and Team Management (Soft Skills)
  • Stakeholder Management (Soft Skills)
  • Compliance Management (Hard Skills)
  • Strategic Alignment (Hard Skills)
  • Performance Evaluation (Hard Skills)
  • Vendor and Supplier Management (Hard Skills)
  • Audit and Governance (Hard Skills)
  • Infrastructure Development (Hard Skills)