The Cash Application Specialist oversees the activities of Cash Application associates, ensuring adherence to internal controls and client-approved credit policies. This role involves managing workflow effectively, reviewing portfolio posting details, and customizing processing methods for each client. The specialist also continuously evaluates and enhances team performance through regular feedback and implementation of improved operating procedures.
Tips for Cash Application Specialist Skills and Responsibilities on a Resume
1. Cash Application Specialist, River Finance Solutions, Springfield, IL
Job Summary:
- Apply for customer payments, as well as run the Dunning program weekly
- Execute ACH and Credit Card collections for customer payments
- Monitor Daily Cash GL accounts for balancing (clearing accounts in SAP)
- Review High Radius and SAP reports for accuracy
- Monitor and analyze customer credit limits for compliance with the Credit Limit Policy
- Document and Monitor customer Credit Hold for Compliance with Credit Release Policy
- Create and maintain Customer and Credit Master files for existing and new accounts
- Prepare and process weekly and monthly aging reports for Accounts Receivable
- Prepare monthly bad debt analysis, special projects and various filing
- Credit memo report on why they are processing credits
Skills on Resume:
- Accounts Receivable Management (Hard Skills)
- Collections Process (Hard Skills)
- Financial Reconciliation (Hard Skills)
- Reporting and Analysis (Hard Skills)
- Credit Management (Hard Skills)
- Data Management (Hard Skills)
- Financial Reporting (Hard Skills)
- Credit Memo Processing (Hard Skills)
2. Cash Application Specialist, Summit Accounts Services, Carson City, NV
Job Summary:
- Post daily payments to the appropriate accounts for various companies, and apply credit/debit memos, adjustments, and write-offs in a timely and efficient manner.
- Process EFT, ACH, Credit Card, and wire payments.
- Ensure timely response related to the month-end closing process and complete posting by the first day of the next fiscal month.
- Perform research on unidentified/unapplied payments and misapplied cash.
- Match remittance details received via email with corresponding electronic payments
- Monitor Accounts Receivables Email Inbox for corresponding remittance details for credit card payments and ACH/EFT payments.
- Prepare detailed, accurate, and organized accounts receivable reconciliations for customer requests as well as internal requests.
- Assist with mailing, faxing, or emailing customer invoice copy requests
- Provide quality, professional customer service to all internal and external A/R personnel.
- Assist with running monthly statements, scanning deposits and creating files in Sharepoint
Skills on Resume:
- Accounts Receivable Management (Hard Skills)
- Payment Processing (Hard Skills)
- Month-End Closing Procedures (Hard Skills)
- Payment Reconciliation (Hard Skills)
- Remittance Matching (Hard Skills)
- Accounts Receivable Reconciliation (Hard Skills)
- Customer Service (Soft Skills)
- Administrative Support (Hard Skills)
3. Cash Application Specialist, Peak Financial Management, Boise, ID
Job Summary:
- Verify that payment on all tendered items is received
- Reduce unresolved discrepancies in accounts
- Ensure same-day remote depositing and account payments are received in a timely fashion
- Take responsibility for the reconciliation of assigned branch receipts, and processing daily remote deposits
- Follow up on payment discrepancy forms with collectors.
- Maintain monthly loan balances with monthly interest income billing.
- Reconciles to group banking system Bellin Coordinate Motor leasing company car system for the group.
- Downloading of billing invoice details from vendor sites to support invoice processing in SAP.
- Prepare government reports, coordinating with the finance team
- Review files, records, and other documents to obtain information to respond to requests.
- Prepare monthly bank reconciliations for bank accounts.
- SAP general ledger account reconciliations.
Skills on Resume:
- Financial Reconciliation (Hard Skills)
- Payment Processing (Hard Skills)
- Discrepancy Resolution (Hard Skills)
- Financial Reporting (Hard Skills)
- SAP Expertise (Hard Skills)
- Motor Leasing Coordination (Hard Skills)
- Document Management (Hard Skills)
- Attention to Detail (Soft Skills)
4. Cash Application Specialist, Horizon Credit Group, Dover, DE
Job Summary:
- Processes automated lockboxes by verifying bank website data to the system.
- Clears and researches all error codes before processing.
- Runs reports and researches unapplied cash receipts.
- Review backup and tenant payment history due to periodic escrow changes to identify correct income categories for monthly and annual billings
- Verifies all live checks mailed to the corporate office have a full account number listed and tenant account is not blocked by legal.
- Identifies the correct lockbox number for the payment
- Applies tenant payments on sold properties to the Accounts Payable Other (APO) account.
- Prepares and forwards a copy of the check to the Accounts Receivable Analyst for forwarding of funds to the buyer
- Verifies all batches are correct and balanced and notifies treasury team of discrepancies and corrected batch numbers
- Processes all returned checks (NSF, Stop Payment, etc.) and charges NSF fees to appropriate tenant accounts
Skills on Resume:
- Data Verification and Entry (Hard Skills)
- Error Resolution (Hard Skills)
- Reporting and Research (Hard Skills)
- Financial Analysis (Hard Skills)
- Payment Processing (Hard Skills)
- Documentation and Communication (Soft Skills)
- Batch Management (Hard Skills)
- Returned Check Handling (Hard Skills)
5. Cash Application Specialist, Creek Collections Ltd., Cheyenne, WY
Job Summary:
- Applies payments for tenants in litigation/bankruptcy to special litigation holding accounts and forwards these payments to the legal team for approval and instructions
- Applies ACH/Wire payments to tenant accounts
- Corrects payment deposits remitted to the wrong bank lockbox
- Applying the deposit to the tenant transfer general ledger account and submitting wire fund transfer requests to the treasury team
- Prepare bank deposits of physical checks received at the office
- Researches and maintains a monthly spreadsheet of unidentified cash receipts
- Matching amounts paid to amounts due on the aged delinquent reports and contacting tenants to identify receipts
- Processes request to apply security deposits to open tenant account receivables, transferring deposits from inactive to active accounts
Skills on Resume:
- Account Reconciliation (Hard Skills)
- Payment Processing (Hard Skills)
- Financial Reporting (Hard Skills)
- Communication (Soft Skills)
- Attention to Detail (Soft Skills)
- Legal Compliance (Hard Skills)
- Banking Operations (Hard Skills)
- Problem-Solving (Soft Skills)
6. Cash Application Specialist, Apex Monetary Corp, Madison, WI
Job Summary:
- Perform daily activities such as bank account reconciliation, cash application for customer, vendor and general ledger accounts
- Take responsibility for clarifying differences in the postings
- Reconcile different forms of postings – including credit card postings
- Reconcile the transactions resulting from the store business
- Partner with the credit specialist on customer reconciliations and problem resolutions
- Create and analyze various reports about cash application-related topics including regular reporting
- Maintain files and documentation thoroughly and accurately, following company policy and accepted accounting practices
- Identify the improvement opportunities and support their implementation
- Support ongoing projects for the implementation of technology solutions
- Support requests from partner Finance departments
- Establish and maintain strong financial controls over the work performed
Skills on Resume:
- Bank Account Reconciliation (Hard Skills)
- Cash Application (Hard Skills)
- Credit Card Postings (Hard Skills)
- Customer Reconciliation (Hard Skills)
- Reporting and Analysis (Hard Skills)
- Documentation and Compliance (Hard Skills)
- Process Improvement (Hard Skills)
- Project Support (Hard Skills)
7. Global Cash Application Specialist, Pine Tree Financial, Augusta, ME
Job Summary:
- Manage escalations from the centralized Accounting Services Center (ASC) Cash Application team
- Day-to-day cash application processes, daily system and lockbox balancing, cash receipts and other cash reporting
- Process customer remittance data for multiple payment methods (EDI, Credit Card, Check Payments via Lockbox)
- Review work performed by the offshore ASC Cash Application Team
- Ensure payments are posted to customer accounts accurately and promptly within month-end closing schedules
- Onboard newly acquired businesses and entities to align with standard cash application processes and procedures
- Transition new activities/processes to the ASC Cash Application Team
- General Ledger Account Reconciliation (various Cash/Bank-related suspense accounts)
Skills on Resume:
- Cash Application Expertise (Hard Skills)
- Payment Method Knowledge (Hard Skills)
- Quality Assurance and Review (Hard Skills)
- Accuracy and Timeliness (Hard Skills)
- Business Onboarding (Hard Skills)
- Process Transition Management (Hard Skills)
- General Ledger Reconciliation (Hard Skills)
- Communication and Collaboration (Soft Skills)
8. Global Cash Application Specialist, Blue Mountain Credit Control, Lansing, MI
Job Summary:
- Fulfill requests by internal/external auditors for supporting documentation/information related to cash receipts-related audit inquiries
- Assess the effectiveness of the cash application work functions, implementing changes to policies, procedures, and systems
- Liaise between Technology and the ASC Cash Application Team
- Working to develop, install and serve as a “champion” for automation and operational process improvements for cash receipts-related processes
- Support the design and execution of testing of ongoing global process and technology change initiatives
- Compile global cash receipts key performance metrics reporting, highlighting issues/areas of improvement and assisting in developing required action plans
- Take responsibility for being back-up to AR Cash Application Manager
- Investigate questions received from the collections department and respond with necessary details
- Post-secondary diploma or degree in finance, accounting and/or payroll
Skills on Resume:
- Audit Support (Hard Skills)
- Process Improvement (Hard Skills)
- Cross-functional Liaison (Soft Skills)
- Automation Champion (Hard Skills)
- Change Management (Hard Skills)
- Metrics Reporting (Hard Skills)
- Backup Management (Hard Skills)
- Issue Resolution (Hard Skills)
9. Cash Application Specialist, Valley Fiscal Services, Harrisburg, PA
Job Summary:
- Pull cash receipt information from bank accounts daily and create a cheque log
- Collect remittances from email folder(s) for payments received in the bank daily
- Inform the collections department of any missing remittances
- Inform the bank if there are any unidentified payments
- Take responsibility for applying cash for all business units daily
- Update cheque log EOD for all payments applied, payment tracker EOD for unapplied cash receipts for collections department follow-ups
- Complete VMS reconciliation for payments received from MSPs and apply accordingly
- Process credit card payments when instructed by clients/members/collections department and apply once funds are received in the account
- Scoop funds from client/member accounts per instructions provided by members and/or collections department
- Scoop funds from member accounts for members' internal payroll
- Accept e-transfers and apply as instructed by clients/members/collections team
- Post entries to the AR sub-ledger and investigate entries
- Balance money monitor for all payments received in the bank and applied in the system for the day
Skills on Resume:
- Financial Transaction Processing (Hard Skills)
- Attention to Detail (Soft Skills)
- Communication (Soft Skills)
- Organizational Skills (Soft Skills)
- Problem-Solving (Hard Skills)
- Technical Proficiency (Hard Skills)
- Compliance Knowledge (Hard Skills)
- Team Collaboration (Soft Skills)
10. Cash Application Specialist, Eagle Eye Receivables, Olympia, WA
Job Summary:
- Allocate and research large dollar amounts and high-volume ACH and wire transactions
- Research, audit and correct disputed invoices submitted by internal and external customers
- Processing incoming credit card payments/calls
- Research discrepancies related to misapplied/unapplied cash issues
- Responding to customer /high-level requests on time and recording all customer activity
- Reconciliation of customer trade & non-trade payments Wire, ACH, and Check
- Daily Bank Reports, pulled from Online Portals including letters of Credit, Checks, ACH & WIRE payments.
- Post cash in an accurate and timely manner to meet required daily deadlines
- Daily reconciliation of cash posting to the bank statement
- Weekly and Monthly reconciliation of AR aging accounts, Reports, and GL
- Identify, code, and communicate over and short payments
- Prepare AR and other Adhoc reports.
Skills on Resume:
- Financial Transaction Allocation (Hard Skills)
- Disputed Invoice Resolution (Hard Skills)
- Credit Card Payment Processing (Hard Skills)
- Cash Application and Reconciliation (Hard Skills)
- Bank Reporting (Hard Skills)
- Accounts Receivable Reconciliation (Hard Skills)
- Handling Customer Requests (Soft Skills)
- Reporting and Communication (Soft Skills)
11. AR Cash Application Specialist, Prairie Payment Processors, Topeka, KS
Job Summary:
- Responsible for all electronic and manual posting of payments to customer accounts per the customer remittance, to maintain accurate customer accounts
- Responsible for all electronic and manual posting of miscellaneous income to general ledger accounts as assigned by the General Ledger team
- Daily balancing of the incoming cash to the cash spreadsheets (working with the finance Staff Accountant)
- Evaluate denials and partial payments to determine if further reimbursement is valid and properly appealed
- Maintain cash collection target for the collection team goal
- Research and correct cash application of misapplied funds and payments on account for customer accounts
- Process customer credit card charges and credits daily according to the authorization from the customer and maintain accurate customer accounts.
- Identify and request adjustments to customer accounts while following departmental procedures
- Work with collections team on calculating, processing and reconciling customer refunds including making contact with the customer
- Vendor set up forms according to refund processing
- Identify customer prepayments and customer payments deemed abandoned
Skills on Resume:
- Account Reconciliation (Hard Skills)
- Payment Posting (Hard Skills)
- Financial Analysis (Hard Skills)
- Cash Management (Hard Skills)
- Customer Account Management (Hard Skills)
- Communication (Soft Skills)
- Process Improvement (Hard Skills)
- Attention to Detail (Soft Skills)
12. AR Cash Application Specialist, Silver Lake Financial, Salem, OR
Job Summary:
- Work with the accounting department to remit funds to the appropriate state as part of the escheatment process
- Accurate download and maintenance of AR and Miscellaneous cash receipts both in the finance department drive
- Report any cash receipt issues to the direct Manager immediately for resolution
- Maintain collections on an assigned customer territory involving, contacting customers to secure payment and motivate them to pay invoices following established terms
- Research, reconcile and resolve customer deductions including sales tax and reconciliation of old items
- Partner with customer service and sales to resolve disputed items or recommend appropriate action
- Take responsibility for processing AR disputes and adjustments
- Assists with the preparation of select month-end entries and account reconciliations
- Supports the Finance team with special projects and audit requests.
- Daily extract and distribute through the mail all invoices for customers who request mailed invoices
- Reporting any billing issues to IT and the direct Manager
- Maintain communication with the direct Manager and promptly follow up with other departments
Skills on Resume:
- Accounts Receivable Management (Hard Skills)
- Financial Reporting and Analysis (Hard Skills)
- Customer Relationship Management (Hard Skills)
- Problem Solving and Decision Making (Hard Skills)
- Collaboration and Teamwork (Soft Skills)
- Attention to Detail (Hard Skills)
- Adaptability and Flexibility (Soft Skills)
- Communication Skills (Soft Skills)
13. Cash Application Specialist, Aspen Accounts Receivables, Hartford, CT
Job Summary:
- Download daily cash deposits from varying sources, i.e. bank websites, payer websites, virtual mailboxes.
- Read and understand EOBs from all payor sources
- Run auto-posting programs to post ERN’s.
- Apply assigned deposit batches within the allotted month-end closing time frame
- Balance posting receipts to deposit batches
- Code / Post denials into company account receivable systems
- Communicate to supervisor overpayments, posting problems, and refund or recoupment requests
- Follow company and department protocols for applying cash and denials.
- Enter staff adjustments into the accounting system
Skills on Resume:
- Data Management and Downloading (Hard Skills)
- EOB Interpretation (Hard Skills)
- Auto-Posting Programs (Hard Skills)
- Month-End Closing (Hard Skills)
- Reconciliation (Hard Skills)
- Denial Coding and Posting (Hard Skills)
- Communication (Soft Skills)
- Adherence to Protocols (Soft Skills)
14. Cash Application Specialist, Redwood Revenue Consultants, Providence, RI
Job Summary:
- Conduct research required to apply remittance from a variety of sources timely and accurately
- Post complex payments and adjustments to client accounts including fees and discounts
- Research and respond to all internal and external requests related to the cash application process (i.e. unapplied and misapplied payments)
- Identify and communicate discrepancies in payments received with department credit managers
- Process refunds and write-offs, run ad hoc reports, and assist in month-end close
- Obtain primary financial data for accounting records
- High volume and fast-paced environment
- Interfacing with customers via phone, email and follow-up
- Some research involved orders and invoices being applied to the right customer
- Compute and record numerical data
- Check the accuracy of business transactions
- Perform data entry and administrative duties
Skills on Resume:
- Cash Application and Reconciliation (Hard Skills)
- Payment Processing (Hard Skills)
- Discrepancy Resolution (Hard Skills)
- Communication (Soft Skills)
- Financial Data Management (Hard Skills)
- Refunds and Adjustments (Hard Skills)
- Numerical Proficiency (Hard Skills)
- Administrative and Data Entry (Hard Skills)
15. Lead Cash Application Specialist, Golden Gate Payments, Annapolis, MD
Job Summary:
- Monitors the activities of the Cash Application associates
- Ensure proper and consistent compliance with ICS and client-approved credit policies and cash application procedures.
- Manages workflow for the CashApp associates by reviewing portfolio posting details and processing methodology for each client.
- Continuously evaluates the performance of the CashApp associates
- Performs monthly accounting functions including reviewing corporate reports
- Verifying general ledger reconciliations and as well as end of month validation notifications.
- Follows up on Reconciled and balanced bank statements to post reports
- Manages new client banking implementation for their customers, up to and including login and password assignment.
- Provides regular feedback to the Credit and Collections Supervisor and escalates issues
- Provides feedback for opportunities to improve standard operating procedures.
- Coordinates cross-training on related and elevated cash application functions to support team flexibility and continuous improvement.
Skills on Resume:
- Cash Application Management (Hard Skills)
- Compliance and Policy Adherence (Hard Skills)
- Workflow Management (Hard Skills)
- Performance Evaluation (Hard Skills)
- Accounting and Reconciliation (Hard Skills)
- Bank Reconciliation (Hard Skills)
- Client Banking Implementation (Hard Skills)
- Process Improvement (Hard Skills)
16. Cash Application Specialist, Riverbend Collections, Helena, MT
Job Summary:
- Process payments (lockbox, wires, credit cards) and bank reports for daily cash application
- Prepare all checks/wires that need remittances downloaded from customer portals
- Analyze for any deductions/discrepancies
- Prepare daily cash reconciliation spreadsheets
- Manage and distribute chargebacks with proper supporting documents daily
- Run and distribute all necessary daily reports
- Process credit card payments throughout the day
- Support accounts receivable analysts' teams
- Work with the Accounts Receivable Team on special projects
Skills on Resume:
- Payment Processing (Hard Skills)
- Cash Application (Hard Skills)
- Attention to Detail (Soft Skills)
- Financial Reconciliation (Hard Skills)
- Reporting Skills (Hard Skills)
- Chargeback Management (Hard Skills)
- Credit Card Processing (Hard Skills)
- Team Collaboration (Soft Skills)
17. Cash Application Specialist, Cedar Financial Operations, Frankfort, KY
Job Summary:
- Download daily cash deposits from varying sources. i.e., bank websites, payer websites, virtual mailboxes.
- Read and understand EOBs from all payor sources
- Run auto-posting programs to post ERNs.
- Apply assigned deposit batches within the allotted month-end closing time frame
- Balance posting receipts to deposit batches
- Code/Post denials into company accounts receivable systems
- Communicate to supervisor overpayments, posting problems and refund or recoupment requests
- Follow company and department protocols for applying cash and denials.
- Enter staff adjustments into the accounting system
Skills on Resume:
- Financial Data Management (Hard Skills)
- EOB Interpretation (Hard Skills)
- Automation Proficiency (Hard Skills)
- Time Management (Soft Skills)
- Reconciliation Skills (Hard Skills)
- Accounts Receivable Management (Hard Skills)
- Problem Solving (Soft Skills)
- Adherence to Protocols (Soft Skills)
18. Cash Application Specialist, Maple Leaf Credit Control, Columbus, OH
Job Summary:
- Identifies and posts payments to the appropriate A/R System
- Takes additional steps to identify payments
- Balances daily deposits to the detailed bank report
- Processes necessary adjustments and refunds
- Effectively communicates with both the Cash Team and Regional Billing Team members
- Ensure cash received is allocated promptly and accurately to customer invoices by the team
- Ensure deductions are cleared promptly against credit memos and customer accounts are generally kept tidy
- Establish work standards, schedule and ensure their effective implementation, assign work to employees
- Ensure consistency in procedures and that all written procedures are current
- Ensure internal controls are in place and tested periodically (see below SOX responsibilities)
- Set up KPI and review (level of unapplied cash for example with AR Manager)
- Reconcile trade AR & Aging to GL monthly at Cy Code and BA level.
- To be backup for the AR Manager, and ensure all ICO reconciliations have been performed.
Skills on Resume:
- A/R System Management (Hard Skills)
- Payment Identification (Hard Skills)
- Bank Deposit Reconciliation (Hard Skills)
- Adjustments and Refunds (Hard Skills)
- Effective Communication (Soft Skills)
- Cash Allocation and Deduction Management (Hard Skills)
- Procedural Compliance and Standards (Hard Skills)
- Internal Controls and Compliance (Hard Skills)
19. Cash Application Specialist, Coastal Payment Solutions, Atlanta, GA
Job Summary:
- Complete the bank deposit spreadsheet daily.
- Check bank websites and prepare schedules for all direct deposits.
- Sort cheques received by division and currency.
- Scan cheques through the bank cheque scanner.
- Deposit cheques to the bank (physically).
- Create cash receipt entries in the financial system and accurately apply all payments received.
- Collect on assigned customer accounts.
- Request payment for outstanding invoices by email, phone, or web portal.
- Notify the Credit and Collections team on partial payments, short payments, and duplicate payments.
- Scan all cheques and wire payment backup documents into the imaging system.
- Prepare and update transaction sheets
Skills on Resume:
- Attention to Detail (Hard Skills)
- Organizational Skills (Hard Skills)
- Technical Proficiency (Hard Skills)
- Communication Skills (Soft Skills)
- Financial Acumen (Hard Skills)
- Problem-Solving (Hard Skills)
- Time Management (Soft Skills)
- Compliance Awareness (Hard Skills)
20. Cash Application Specialist, Summit Ledger Services, Montpelier, VT
Job Summary:
- Analyze and interpret information on Remittance Advice (RA)/Explanation of Benefits (EOB)
- Accurately apply lock box and electronic remittance payments to the appropriate patient claims and/or accounts in the billing system
- Enter primary payer contractual adjustments according to fee schedules
- Enter accurate reimbursement and transaction codes and adjustments for contractual and bad debt categories
- Balance all posted amounts to check and batch amount
- Troubleshoot and resolve any out-if-balance transactions
- Research difficult Remittance Advice for a resolution to avoid posting to the unapplied account
- Review credit balance report to initiate refund requests for both patient and insurance refunds
- Ensures payments and adjustments are posted timely before month-end closing
- Notes all payer-rejected claims into the billing system from EOBs.
- Uses relevant functions of various billing and patient practice management systems
Skills on Resume:
- Billing System Operations (Hard Skills)
- Payment Processing (Hard Skills)
- Financial Accuracy (Hard Skills)
- Problem-Solving (Hard Skills)
- Refund Management (Hard Skills)
- Timeliness and Efficiency (Soft Skills)
- Claim Reconciliation (Hard Skills)
- Systems Proficiency (Hard Skills)
21. Cash Application Specialist, Iron Mountain Revenue Services, Phoenix, AZ
Job Summary:
- Take responsibility for the preparation of daily bank deposits.
- Post all matches and adjustments submitted by credit analysts.
- Take responsibility for creating debit and credit memos
- Ongoing evaluation of the efficiency of the business processes related to the Cash Application department.
- Involved proactively in ongoing matters to improve the status quo.
- Provide support to the Cash Application Supervisor
- Ensures that Federal and state collection/follow-up requirements and regulations are achieved
- Implement changes directed by regulatory agencies
- Identify key issues and take appropriate action to ensure revenue maximization on individual accounts
- Perform system maintenance on auto-posting functions to ensure accurate posting of electronic remittance advice
- Answers patient questions, inquiries, and concerns regarding their accounts.
Skills on Resume:
- Financial Acumen (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Process Improvement (Hard Skills)
- Problem-Solving (Hard Skills)
- Attention to Detail (Hard Skills)
- Communication Skills (Soft Skills)
- Adaptability (Soft Skills)
- Team Collaboration (Soft Skills)
22. Cash Application Specialist, Granite Billing Services, Concord, NH
Job Summary:
- Record and post all payments within 24 hours of receipt in the bank.
- Validate and clear customer claims (deductions/chargebacks) at the time of cash application following the customer’s program agreement.
- Analyze any credit balance accounts to determine if a refund should be processed.
- Balance receipts, reconcile sales reports, and prepare audit trail for cash receipts.
- Maintain organized filing of all accounts receivable and deposit documentation.
- Collect and maintain a complete and up-to-date collection of customer/vendor agreements for the finance department.
- Monitor invoices and credit memo requests, short payments, and chargebacks
- Review customer returns and freight claims to reconcile any required credits to the customer account.
- Utilizing a team approach, work with the Finance and Sales teams when a customer requests credits or makes short payments over and above their agreements.
- Issue credit to customer accounts to clear valid deductions based on management approval.
Skills on Resume:
- Accounts Receivable Management (Hard Skills)
- Credit and Claims Management (Hard Skills)
- Financial Analysis (Hard Skills)
- Reconciliation and Reporting (Hard Skills)
- Documentation and Filing (Hard Skills)
- Contract Management (Hard Skills)
- Invoice and Credit Management (Hard Skills)
- Collaboration and Communication (Soft Skills)
23. Cash Application Specialist, Orchard Cash Management, Richmond, VA
Job Summary:
- Works with bank files and aging system to provide oversight of the process
- Take responsibility for auditing the auto application of funds
- Manage the manual application of checks and e-payments on the right accounts
- Work closely with finance and operations teams to improve workflow
- Complete internal research on the authenticities of payments
- Investigate payments which are unidentified, lost, or not accepted at the point of payment
- Responsible for reconciling and reporting accounts
- Offer support and advice to other accounting departments
- Provide management reports to analyze and communicate customer credit memos and chargeback performance.
- Maintain good communication channels within the company regarding credit memos, chargebacks, and short payments.
- Provide required documentation and audit prior credits given
- Work with cross-functional teams to ensure the proper application of prepaid funds.
- Provide reports and supporting documentation for independent audits
Skills on Resume:
- Financial Oversight and Audit (Hard Skills)
- Payment Processing Expertise (Hard Skills)
- Workflow Optimization (Hard Skills)
- Research and Investigation (Hard Skills)
- Reconciliation and Reporting (Hard Skills)
- Cross-functional Communication (Soft Skills)
- Documentation and Compliance (Hard Skills)
- Analytical and Reporting Skills (Hard Skills)
24. Cash Application Specialist, Birchwood Financial, Baton Rouge, LA
Job Summary:
- Reviewing deposits for payment details
- Creating and matching payments to customer accounts
- Creating and adjusting remittance
- Reconcile customer accounts for outstanding balance
- Matching invoices, credits, payments, and deposits accurately
- Assisting with applying for all payments
- Auditing any payments to ensure posting is made in the correct system
- Transferring any money between the two accounting software systems if needed
- Working on any lien waivers or intent to liens
- Help to ensure that customer information is correct in both accounting software
- Managing any overpayments or shortpays
Skills on Resume:
- Attention to Detail (Hard Skills)
- Account Reconciliation (Hard Skills)
- Payment Processing (Hard Skills)
- Invoice and Payment Matching (Hard Skills)
- Accounting Software Proficiency (Hard Skills)
- Financial Auditing (Hard Skills)
- Customer Account Management (Hard Skills)
- Compliance and Documentation (Hard Skills)
25. Cash Application Specialist, Crystal Lake Credit Services, Bismarck, ND
Job Summary:
- Deposit, apply, and reconcile all cash transactions processed on a daily, weekly, and monthly basis. Including all system balancing.
- Communicates with remote locations and is the key contact for Sales personnel at field locations.
- Demonstrate forensic accounting skills through research and critical thought to reconcile variances
- Foster strong relationships with field representatives in advertising, collections, accounting and property publishers.
- Assist in implementing best practices for AR activities, reporting, communications, and team development.
- Create an environment and culture that fosters process improvement, high-performance teams, employee growth, and extraordinary customer service.
- Assist in establishing productivity and quality performance measurements
- Assist in monitoring performance against established goals, and coaching employees on process improvements.
- Process and deposit any live checks for GL items
- Monitor Cash team productivity and performance and report metrics
- Responsible for monitoring and enforcing Cash team attendance
Skills on Resume:
- Cash Management (Hard Skills)
- Communication Skills (Soft Skills)
- Forensic Accounting (Hard Skills)
- Relationship Building (Soft Skills)
- Process Improvement (Hard Skills)
- Leadership and Team Development (Soft Skills)
- Performance Measurement (Hard Skills)
- Attendance Monitoring and Enforcement (Hard Skills)
26. Cash Application Specialist, Sterling Collections, Nashville, TN
Job Summary:
- Post ERA files edits, rejections, allowances, and adjustments following established guidelines.
- Post paper batch payments, allowances, and adjustments following established guidelines.
- Post all patient payments, including time-of-service, credit card, cash, and check payments, following the departmental processes and guidelines.
- Provide feedback and documentation of all unapplied payments for review and collection.
- Communicate recoups and reprocessing files to management.
- Balance electronic and manual posting to the bank deposits daily.
- Communicate missing files or issues with any electronic files or deposits to management.
- Comply with performance standards and departmental goals.
- Maintain HIPAA compliance, and uphold all SMIL policies and procedures.
Skills on Resume:
- Medical Billing Knowledge (Hard Skills)
- Payment Posting (Hard Skills)
- Payment Handling (Hard Skills)
- Accounts Receivable Management (Hard Skills)
- Communication Skills (Soft Skills)
- Financial Reconciliation (Hard Skills)
- Problem-Solving (Soft Skills)
- Compliance (Hard Skills)
27. Cash Application Specialist, Pine Financial Operations, Jefferson City, MO
Job Summary:
- Collect, batch and process drivers' cash receipts (COD payments)
- Collect and count Cash On Deliver (COD) payments from smart safe
- Take responsibility for balancing COD payments
- Open, batch and post street mail payments
- Post Lockbox payments into the accounting system
- Process weekly customer ACH debit payments
- Retrieve remittances for EFT paying customers and post-payment
- Respond to customer requests via phone or email
- Work with the collection team and other departments on payment discrepancies
- Maintain regular and satisfactory full-time attendance
- Perform work outside of normal business hours
Skills on Resume:
- Cash Handling and Accounting (Hard Skills)
- Payment Processing (Hard Skills)
- Financial Reconciliation (Hard Skills)
- Customer Service (Soft Skills)
- Collaboration (Soft Skills)
- Attention to Detail (Hard Skills)
- Adaptability (Soft Skills)
- Communication Skills (Soft Skills)
28. Cash Application Specialist, Falcon Finance, Albany, NY
Job Summary:
- Input and allocate checks, wires, credit card, and ACH payments into the Firm’s accounting system
- Utilize various billing sites to research the proper allocation of payments received
- Prepare daily bank deposits by scanning all related documents
- Occasional trips to the local bank branch for deposits
- Process approved write-offs as instructed
- Prepare daily cash reports for management monthly write-off report for management
- Prepare and mail reminder statements
- Assist the AR Manager with the research of prior payments
- Take responsibility for photocopying, filing, faxing
- Prepare boxes for offsite storage
- Assist in reconciling outstanding AR balances for strategic accounts
Skills on Resume:
- Accounting Systems Proficiency (Hard Skills)
- Research and Problem Solving (Hard Skills)
- Banking Operations (Hard Skills)
- Financial Reporting (Hard Skills)
- Accounts Receivable Management (Hard Skills)
- Statement Preparation (Hard Skills)
- Administrative Support (Hard Skills)
- Reconciliation Skills (Hard Skills)
29. Cash Application Specialist, Oak Branch Fiscal Services, Salt Lake City, UT
Job Summary:
- Post payments via check, cash and electronic transfer to the correct customer accounts and invoices
- Prepare and reconcile check and cash deposits
- Scan checks and process deposits via online banking
- Adjust customer balances for rebates, discounts and write offs
- Assist in audit requests as directed by management
- Escalate issues to the Credit Department
- Work collaboratively with peers to assist in resolving issues
- Adjust workflow to help manage payment volumes or meet deadlines
Skills on Resume:
- Payment Processing (Hard Skills)
- Deposit Preparation and Reconciliation (Hard Skills)
- Online Banking Operations (Hard Skills)
- Account Adjustments (Hard Skills)
- Audit Assistance (Hard Skills)
- Issue Escalation (Hard Skills)
- Collaboration (Soft Skills)
- Adaptability (Soft Skills)
30. Cash Application Specialist, River City Accounting, Des Moines, IA
Job Summary:
- Reconcile and balance daily cash receipts to deposits settled in multiple bank accounts
- Reconcile and balance daily cash interface files and perform any required handling of exceptions
- Execute AP/AR netting requests from various business partners and entities
- Perform month-end closing routines for operating units
- Act as a liaison between the business and the various banks, as well as with treasury and corporate accounting
- Process bad debt write-offs and balance adjustments within specified amounts
- Coordinate and execute the transfer of funds to various internal business units/business partners
- Research and analyze customer remittance habits to improve cash automation through custom configuration
Skills on Resume:
- Cash Reconciliation (Hard Skills)
- Exception Handling (Hard Skills)
- Accounts Payable/Receivable Netting (Hard Skills)
- Month-End Closing (Hard Skills)
- Bank and Treasury Liaison (Soft Skills)
- Financial Adjustments (Hard Skills)
- Fund Transfer Coordination (Hard Skills)
- Cash Automation Analysis (Hard Skills)
31. Cash Application Specialist, Glacier Financial Solutions, Jackson, MS
Job Summary:
- Prepare reconciliations and credit card chargeback reports.
- Serves as the backup for the Commercial Credit Financial Analyst in Memphis.
- Research and correct ROA Errors/duplicates/misapplied/missing payments, research and apply and make adjustments
- Classify all transactions as DIY or Commercial, and adjust the commercial accounts.
- Send the file to the Credit Team for accounts to be suspended and flagged as having a returned item.
- Determine if LP should be involved and provide information to resolve.
- Research Returned Paper Checks (taken at the stores).
- Review daily faxes, determine the PIN, prepare the master file and adjust the commercial accounts.
- Send the file to the Credit Team for accounts to be suspended and flagged as having a returned item.
- Determine if LP should be involved and provide information to resolve.
- Take responsibility for Audit Returned Paper Checks.
- Make sure the correct store was hit and reclass
- Obtain copies needed to facilitate collection.
- Prepare the ECA files and update the chargeback tables.
Skills on Resume:
- Financial Reconciliation (Hard Skills)
- Analytical Skills (Hard Skills)
- Accounting Knowledge (Hard Skills)
- Attention to Detail (Soft Skills)
- Communication Skills (Soft Skills)
- Problem-Solving (Soft Skills)
- Documentation and Reporting (Hard Skills)
- Process Improvement (Soft Skills)
32. Cash Application Specialist, Canyon Creek Financial Services, Charleston, WV
Job Summary:
- Process customer checks, electronic payments and credit card transactions in a quick, accurate manner.
- Conduct research and resolve payment discrepancies.
- Maintain department reports, including account analysis, reconciliations and accounting adjustments.
- Review payment data received from third-party partners and match to customer accounts
- Take responsibility for post payments to open receivables
- Provides support to the credit and collections and field accountants areas
- Communicates with external and Internal customers to resolve discrepancies on accounts
- Supports AR team and cash application staff with account discrepancies by researching and solving payment discrepancies
- Assists in handling collection disputes
Skills on Resume:
- Attention to Detail (Hard Skills)
- Analytical Skills (Hard Skills)
- Account Reconciliation (Hard Skills)
- Communication Skills (Soft Skills)
- Problem-Solving (Hard Skills)
- Customer Service Orientation (Soft Skills)
- Team Collaboration (Soft Skills)
- Adaptability (Soft Skills)
33. Cash Application Specialist, Palm Tree Payments, Lincoln, NE
Job Summary:
- Responsible for reviewing office incoming mail related to insurance carrier payments, attorney settlements and/or personal checks.
- Responsible for ensuring all batches personally posted are maintained properly and accounted for.
- Responsible for identifying and monitoring payments that are prior monies and/or that don't belong to clients.
- Work with the AR Specialist to issue a refund or transfer to the appropriate party.
- Responsible for computing all patient responsibilities directly from the explanation of benefits received from the insurance carriers and documenting onto the check.
- Responsible for verifying the insurance plan code listed in the SMS/Financial System matches to payments received and/or assigning the proper insurance plan code for payments to be posted.
- Responsible for electronically posted payment batch accuracy
- Ensuring all payments are posted following the expected allowable per CPT code utilizing correct payment logic and adjustment types, and denials are properly recorded for collection follow-up.
- Responsible for manually posting patient and insurance payments timely with accuracy to the correct patient accounts ensuring payer posted is listed and available on the patient account.
- Responsible for balancing and reconciling all batches assigned without any discrepancies maintaining reports daily.
Skills on Resume:
- Attention to Detail (Hard Skills)
- Insurance Knowledge (Hard Skills)
- Payment Processing (Hard Skills)
- Reconciliation (Hard Skills)
- Problem-Solving (Hard Skills)
- Compliance and Regulatory Knowledge (Hard Skills)
- Communication Skills (Soft Skills)
- System Proficiency (Hard Skills)
34. Cash Application Specialist, Lighthouse Ledger Management, Columbia, SC
Job Summary:
- Applies incoming payments from prepared formats including spreadsheets, bank deposit reports or check remittance details, and credit card payments.
- Processes daily deposits for assigned accounts.
- Research check and deposit reports to ensure accurate posting of payments.
- Applies and balances incoming payments (manual and auto-post processes).
- Applies remittances to outstanding receivable balances.
- Solves problems of moderate complexity while posting the payment applications.
- Responsible for ensuring payments are posted timely, monitoring and reconciling all insurance carriers’ offsets
- Responsible for resolving and completing all pending items by month's end.
- Responsible for maintaining/cleaning patient accounts by applying/moving payments correctly to open balances and dates of service.
- Take responsibility for completing data entry
Skills on Resume:
- Payment Processing (Hard Skills)
- Deposit Handling (Hard Skills)
- Reconciliation (Hard Skills)
- Payment Application (Hard Skills)
- Problem Solving (Hard Skills)
- Timeliness and Monitoring (Hard Skills)
- Account Maintenance (Hard Skills)
- Data Entry Accuracy (Hard Skills)
35. Cash Application Specialist, Sequoia Financial Handling, St. Paul, MN
Job Summary:
- Interpret, post and validate payments and denials from third-party payers via correspondence or electronic batches
- Reconcile applied checks to deposited amounts and research variances
- Complete translation of electronic remittance advice files to link to payment and denial data claims in billing database software.
- Correct or edit batches and/or electronic remittance files as assigned
- Move payments as requested by A/R team members
- Research accounts on a routine basis to ensure correct posting for unidentified payments
- Collaborate with other departments to investigate missing payments
- Reference reimbursement policies/procedures assigned to this role and keep current with changes in billing regulations, insurance specific policies, as well as company and procedures
- Identify any areas of opportunity for improved documentation or efficiency in daily work
- Communicate back to the Revenue Cycle Supervisor for staff development and improved company performance.
- Maintain daily, positive communication and collaboration with other departments
Skills on Resume:
- Payment Processing (Hard Skills)
- Reconciliation (Hard Skills)
- Electronic Remittance Advice (ERA) (Hard Skills)
- Data Management (Hard Skills)
- Accounts Research (Hard Skills)
- Collaboration (Soft Skills)
- Regulatory Knowledge (Hard Skills)
- Communication (Soft Skills)
36. Cash Application Specialist, Gulf Stream Money Management, Raleigh, NC
Job Summary:
- Follows and adheres to performance standards for the cash application department.
- Prepare weekly/monthly Excel spreadsheets to report the results of individual performance against standards and explain variances.
- Ensures all deposits are posted accurately to the customer’s account daily.
- Monitor unapplied and unidentified payments to ensure they are thoroughly investigated and resolved
- Acts as liaison with other departments and organizations including treasury, billing, collections, and the accounting/general ledger group.
- Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
- Applies account receivable cash applications in the appropriate systems
- Codes and enters account payable invoices into appropriate systems
- Identifies discrepancies with vendor invoices or customer payments.
- Files, responds to questions, and is responsible for mail coming into and going out of the office.
- Process credit card for security deposits, rents and abatements owed by insureds.
- Assist with VISA/AMEX card program in coding charges as well as processing disputes.
- Meet and/or exceed individual KPIs (key performance indicators) as set by management.
Skills on Resume:
- Performance Standards (Hard Skills)
- Excel Proficiency (Hard Skills)
- Cash Application Accuracy (Hard Skills)
- Payment Investigation (Hard Skills)
- Interdepartmental Liaison (Soft Skills)
- Compliance and Security (Hard Skills)
- Accounts Receivable and Payable (Hard Skills)
- Discrepancy Resolution (Hard Skills)