• Process and post deposits received for all Advanced Group companies on a daily basis
• Reports to be pulled down from the bank daily
• Ensure that adequate documentation is maintained to support all payments
• Work with the Front Office Staff and Shared Services departments to record and rectify any variances
• Work within the VMS system for cash reconciliations utilizing Excel
• Maintain the cash on account to within a predetermined threshold
• Effectively contact clients to resolve cash posting issues
• Work with the Accounts Receivable Team to resolve
• Maintain customer and portal information
• Work directly with the AR and Billing departments on any issues found
• Assist Manager in developing the procedures for VMS system and Cash Posting function
• Train new members of the team in designated duties
• Cross train to support other team members 
• Report status updates to management 
• Complete ad hoc report/analysis requests

Skills: Cash Reconciliation, Bank Reconciliation, Documentation and Compliance, Problem-Solving, VMS System Proficiency, Customer Communication, Issue Resolution, Team Collaboration

• Check and respond to emails timely
• Prepare daily cash journals according to the department guidelines, deposits for departments
• Research and process refunds with accurate backup, and process return checks
• Forward denials to the appropriate account representative for review.
• Answer accounts receivable phone inquiries and follow up
• Call, mail, fax and/or e-mail correspondence and/or payment information to patients, departments and/or collection agencies
• Conduct transactional research and communicate with team partners on time.
• Ensure accurate application of payments.
• Maintain confidential data of customers within AR profiles.
• Assist with ad-hoc projects when assigned by senior management.

Skills: Email Management, Cash Handling and Journal Preparation, Refunds and Check Processing, Account Management, Communication Skills, Transactional Research, Payment Processing, Adaptability and Project Support

• Research outstanding receivables within current customer base
• Application and posting of payments to customer accounts
• Reconcile and allocate incoming payments
• Research invoice and payment discrepancies
• Follow up with clients for payment for services rendered
• Posts payments to open receivables
• Provides support to the credit and collections and field accountants' areas
• Communicate with external and internal customers to resolve discrepancies in accounts
• Supports AR team and cash application staff with account discrepancies by researching and solving payment discrepancies
• Assists in handling collection disputes

Skills: Accounts Receivable Management, Payment Processing, Discrepancy Resolution, Customer Communication, Research and Analysis, Support and Collaboration, Problem Solving, Attention to Detail

• Review and resolve credit balances within mandated timeframes.
• Calculates debits, credits, interest and other accounting tallies using a calculator or computer accounting software. 
• Posts and balances accounts, identifying accounts affected.
• Researches refund correspondence requests to determine the appropriateness of refund requests.
• Processes credit balances through accounts payable 
• Maintaining records of amounts owed, verifying generated internal refund requests
• Computing discounts, properly coding refunds, and preparing vouchers for refunds following contractual and governmental regulations.
• Compiles data for and prepares regularly scheduled or special reports and analyses of credit balances. 
• Ascertains the reliability of accounting and other data developed within the organization. 
• Investigate and determine the causes of irregularities and errors. Identify, resolve, and escalate major issues and service failures that impede success.

Skills: Account Reconciliation, Financial Analysis, Research and Investigation, Process Management, Reporting and Analysis, Data Integrity Assurance, Problem Identification and Resolution, Communication and Escalation

• Research and post all bank batches, wire transfers, and checks
• Deposit/Post any cash or live checks received at the Sterling location
• Process credit card transactions, including pre-charging, charging, posting, and disputes
• Take responsibility for entering rebates and coupons
• Process write-offs and transfers (month-end, small balance, etc.)
• Contact customers via telephone and email regarding payment applications or credit card issues
• Request an update to the customer master file, when updated information is received
• Fulfill customer requests for W-9, banking, and EFT information
• Research and request customer refunds for overpayments
• Research returned mail and bank correspondence
• Follow-up on PO numbers for orders held and released

Skills: Financial Transaction Processing, Accounts Receivable Management, Customer Communication, Refund Processing, Documentation and Compliance, Problem Resolution, Attention to Detail, Organizational Skills

• All cash application/payment reconciliation efforts, generally.
• Post receipts to customers’ accounts and reconcile said postings
• Call customers to determine the clarity and accuracy of remittance details
• Take responsibility for updating general account information
• Assist in compiling information for preparing various reports for the department.
• Recommend measures to improve processes.
• Take responsibility for verifying credit card payments
• Research checks and wire payments
• Run open order reports and contact salespeople for payments
• Investigate and dispute chargebacks
• Daily use of Excel to run reports and manipulate data for review
• Continuously monitor email to meet salespeople’s needs

Skills: Cash Application, Payment Reconciliation, Customer Communication, Account Maintenance, Report Preparation, Process Improvement, Credit Card Payment Verification, Payment Investigation

• Deposit checks, using a bank scanner, into the correct bank account for each State
• Apply all checks received to the appropriate customer account and invoices
• Review bank account activity to identify and apply any wires or ACH payments received
• Apply cash received from wholesalers to the correct invoice
• Create and maintain tracking of cash received and deposited by the State
• Follow up on any issues with customer payments (incorrect payee, bank account used)
• Communicate remittance instructions to customers
• Work closely with Treasury and Accounting to communicate cash activity and issues
• Apply cash payments to customer accounts, and process credit card payments

Skills: Banking Operations, Accounts Receivable Management, Payment Processing, Cash Application, Cash Tracking and Reporting, Payment Issue Resolution, Customer Communication, Cross-functional Collaboration

• Experience with Oracle Accounting System
• Working experience with accounts receivable
• Experience working with accounting
• Prior knowledge of Navision (Microsoft Accounting Software)
• Good communication skills and ability to work well individually or as a member of a team
• Have attention to detail and the ability to plan, organize, prioritize and multi-task
• Shows strong initiative, problem-analysis and problem-solving skills
• Experience with Microsoft Office applications with advanced or expert competency in Excel and other applicable applications
• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance

Qualifications: BA in Accounting with 5 years of Experience

• Ability to work within multiple ERP systems to develop and interpret reports.
• Working experience with Posting Cash and Cash Applications
• Business-to-business cash application experience in a large corporate environment (in manufacturing or distribution industries)
• Experience operating within multiple programs, software and ERPs daily
• Excellent communication skills, both verbal and written
• Strong general knowledge of accounts receivable processes, with expertise in cash application
• Ability to multitask in a high-volume transactional environment
• Must be proficient in 10-key data entry
• Strong knowledge of Microsoft Excel including VLOOKUP formulas and pivot tables
• Ability to successfully operate in a teamwork-oriented, metric-based environment

Qualifications: BA in Finance with 3 years of Experience

• Intermediate Excel skills to download remittance information and analyze account details.
• Proficient in Microsoft Word to generate letters for deductions and discrepancies.
• Strong attention to detail as well as customer service skills.
• Intermediate problem-solving skills to analyze account details and payment information.
• Intermediate organizational skills with the ability to multitask and prioritize.
• Excellent communication skills both written and verbal.
• Experience working in accounts receivable/cash application
• Solid working experience in Customer Service

Qualifications: BA in Business Administration with 6 years of Experience

• A strong knowledge of fee schedules and insurance policies.
• Experience working in dental collections
• Must be accurate, organized and detail-oriented with strong analytical and problem-solving skills.
• Strong verbal and written communication skills
• Strong computer knowledge with an emphasis on MS Office suite and EagleSoft.
• Ability to work independently with little supervision.
• Working experience with medical or dental collections
• Excellent background in Finance/Accounting/Administrative
• Solid understanding of cash application, credit control/risk, accounting, and finance 
• Highly analytical, detail-oriented and problem-solving skills
• Good level of experience working with Systems and Automation Tools, and business processes
• Knowledge of Windows and Microsoft Office (Excel, PowerPoint, Word)
• NetSuite/SFDC tools working experience 

Qualifications: BA in Economics with 4 years of Experience

• Prior accounts receivable, cash applications, billing, and/or collections experience
• Excellent working experience with Prior SAP
• Proficient in Google Suite applications and Microsoft Office (Word, Excel)
• A demonstrated ability to utilize financial applications within SAP.  
• Exhibit customer-focused behavior such as building positive relationships and striving to understand customer’s needs, both internal and external.
• Ability to deal with difficult situations in a diplomatic and professional manner.
• Excellent analytical and creative problem-solving skills 
• The ability to make independent decisions based on investigation and judgment as well as the ability to discern when to escalate issues.
• Excellent oral and written communication and interpersonal skills. 
• Ability to adjust communication style based on customer situation.
• Ability to work in a fast-paced environment and able to multitask
• Strong time management skills with self-motivated
• A positive approach and willingness to learn coupled with the ability to work in a team environment.

Qualifications: BA in Mathematics with 2 years of Experience

• Strong data entry background with an emphasis on 10 key skills
• Keen attention to detail with excellent communication skills
• General knowledge of accounting theory and accounting principles
• Ability to handle multiple priorities with demanding deadlines
• Ability to collaborate with co-workers to resolve difficult situations that arise
• Ability to work with multiple computer screens
• Ability to remain organized while working with tight deadlines
• Ability to problem solve and troubleshoot
• Strong understanding of the importance of urgency when working with critical deadlines
• Excellent previous experience in accounting or data entry
• Solid working experience with SAP

Qualifications: BA in Information Systems with 7 years of Experience

• Accounts receivable, cash applications, billing, or collections experience.
• Strong understanding of basic accounting principles.
• Knowledge of bank reconciliations, deduction management, and foreign currency
• Proficiency in Google Suite and Microsoft Excel proficiency. 
• Solid knowledge of, or experience with VLOOKUP, and SUMIF 
• Prior NetSuite, Celigo, and Deduction Management software experience
• Must have strong time management skills.
• A positive approach and willingness to learn coupled with the ability to work in a team environment.
• Ability to work independently, manage shifting priorities and handle tasks under pressure.

Qualifications: BA in Communication Studies with 5 years of Experience