CASH APPLICATION ANALYST RESUME EXAMPLE

The Cash Application Analyst enhances overall timeliness and accuracy in the cash application process by working collaboratively with operations teams, banks, and technology stakeholders. This role involves identifying and addressing the root causes of cash application issues to improve global performance and drive standardization and consistency across teams. The analyst also implements and enforces robust controls in collaboration with Accounting to ensure accurate cash account reconciliation and supports the month-end closing process from Accounts Receivable.

Tips for Cash Application Analyst Skills and Responsibilities on a Resume

1. Cash Application Analyst, Summit Financial Solutions, Columbus, OH

Job Summary: 

  • Post daily receipts (wires/achs/checks) on a timely basis to ensure accurate maintenance of accounts receivable balances.
  • Facilitate communications with customers, sales force, customer service and other AR personnel to resolve application-related issues.
  • Follow up with the client when NSF checks come back to ensure a replacement payment is processed 
  • Update the system to reflect chargeback and NSF returns.
  • Analyze customer ledger records to ensure proper allocations have occurred so that A/R reports and general ledger accounting are accurate.
  • Process credit card charges and monitor the department's AR inbox for advice/application instructions and additional payments.
  • Contact and follow up with the client when Credit card payments decline to ensure a replacement payment is authorized.
  • Maintain functional knowledge of the Oracle ERP billing modules. 
  • Develop working relationships with bank contacts to research issues.
  • Handle time-sensitive audit requests and see them to completion. 
  • Identify disputed items and recommend account adjustments to clear such items from client accounts.


Skills on Resume: 

  • Accounts Receivable Management (Hard Skills)
  • Customer Communication (Soft Skills)
  • Payment Resolution (Hard Skills)
  • Financial Analysis (Hard Skills)
  • ERP Proficiency (Hard Skills)
  • Chargeback and NSF Management (Hard Skills)
  • Problem-Solving (Hard Skills)
  • Audit Support (Hard Skills)

2. Cash Application Analyst, Peak Ledger Services, Denver, CO

Job Summary: 

  • Download bank deposits daily, and prepare monthly write-off reports. 
  • Identify and apply client payments into the GL timely.
  • Take responsibility for monitoring collections reports.
  • Coordinate with global colleagues in Account Management, Accounting, and other parties to resolve issues promptly and efficiently
  • Complete write-offs in the General Ledger system once proper approvals are obtained
  • Reconcile bank deposits with A/R postings at month-end
  • Communicate with Finance team to Identify intercompany payments 
  • Balance cash weekly with the GL team to ensure a smooth close process and catch discrepancies early.
  • Complete reporting for close process, and ad hoc reporting
  • Respond to internal and external inquiries regarding open balances and communicate with clients or client service professionals


Skills on Resume: 

  • Financial Reporting Skills (Hard Skills)
  • Accounts Receivable Management (Hard Skills)
  • Bank Reconciliation (Hard Skills)
  • Communication Skills (Soft Skills)
  • Coordination and Collaboration (Soft Skills)
  • General Ledger Management (Hard Skills)
  • Cash Management (Hard Skills)
  • Intercompany Payments (Hard Skills)

3. Cash Application Analyst, Greenfield Banking Co., Nashville, TN

Job Summary: 

  • Perform timely and accurate posting and applications of previous and current-day cash receipts following established policies and procedures.
  • Review system-generated entries after the automated posting of cash receipts.
  • Research and identify reasons for variance in customer payments 
  • Works with the Treasury Audit and Controls Analyst to track and give resolution to any operational error and audit requirement.
  • Ensure timely and constant communication of such to Accounts Receivable Operations and customers when applicable until it gets resolved.
  • Respond timely and professionally to all queries and requests related to the cash applications process.
  • Perform daily reconciliation of entry in Netsuite against cash receipts for the day and ensure that pending items for posting are communicated to counterparts.
  • Maintain evidence of cash receipts and keep it in a folder that members of Accounts Receivable Operations can easily access for backup and support.
  • Perform weekly clean-up of unapplied cash receipts and ensure reduction of items, especially the aged ones.


Skills on Resume: 

  • Cash Receipts Posting (Hard Skills)
  • Review and Analysis (Hard Skills)
  • Audit and Resolution (Hard Skills)
  • Communication (Soft Skills)
  • Customer Service (Soft Skills)
  • Reconciliation (Hard Skills)
  • Documentation Management (Hard Skills)
  • Process Improvement (Hard Skills)

4. Cash Application Analyst, Bluewater Finance Group, Charlotte, NC

Job Summary: 

  • Research outstanding receivables within the current customer base
  • Application and posting of payments to customer accounts
  • Reconcile and allocate incoming payments, research invoice and payment discrepancies
  • Follow up with clients for payment for services rendered
  • Track, verify, send and work on solutions for the inconsistencies that are found in the cash collection processing.
  • Ensures effective follow-up and administration of escalations, inquiries, or special requests from clients. 
  • Provide Cash Application Backup support to any other Cash Analysts
  • Prepares and presents oral and written reports/presentations
  • Daily payment posting to customer accounts and their corresponding match and clear.
  • Reconcile daily operations to ensure completeness and accuracy of payments informed.
  • Ensure that all transactions are recorded accurately, analyzed on time and follow company guidelines and policies


Skills on Resume: 

  • Accounts Receivable Management (Hard Skills)
  • Payment Application (Hard Skills)
  • Reconciliation Skills (Hard Skills)
  • Problem-Solving (Soft Skills)
  • Client Communication (Soft Skills)
  • Cash Application Support (Hard Skills)
  • Reporting (Hard Skills)
  • Accuracy and Compliance (Hard Skills)

5. Cash Application Analyst, Heritage Financial Operations, Madison, WI

Job Summary: 

  • Maintain daily cash records, and apply for daily incoming payments via ACH, wire, and check
  • Manage unapplied payments and identify trends to decrease the aging of unapplied payments
  • Communicate with several groups within NS to ensure proper and timely movement of funds
  • Analyze and evaluate current payment processes to implement process improvements
  • Communicate with outside customers to resolve payment discrepancies and improve payment behaviors
  • Develop accounting transactions related to Treasury cash receipts and disbursements, and cash received through the Miscellaneous Billing lockbox
  • Reconcile bank deposits daily and monthly, as well as multiple general ledger accounts monthly
  • Execute closing and reporting activities, and identify and initiate work process improvements.
  • Use software and other technology, including SAP and the Microsoft Office suite
  • Commitment to achieve and maintain cohesive working relationships with internal partners and external customers
  • Ensure proper accounting application for transactions following Generally Accepted Accounting Principles, corporate policy, documented internal controls, and other regulatory requirements


Skills on Resume: 

  • Cash Management and Recording (Hard Skills)
  • Payment Processing and Analysis (Hard Skills)
  • Cross-functional Communication (Soft Skills)
  • Process Improvement (Hard Skills)
  • Customer Communication and Dispute Resolution (Soft Skills)
  • Accounting Transactions (Hard Skills)
  • Reconciliation and Reporting (Hard Skills)
  • Technology Proficiency (Hard Skills)

6. Cash Application Analyst, Redwood Financial Analytics, Sacramento, CA

Job Summary: 

  • Applying payments to customer accounts
  • Clearing customer accounts on time
  • Managing and storing remittance advice
  • Providing evidence of the unapplied payments
  • Supporting the Cash Collection team - working together as a customer of the SSC
  • Offsetting customer credits and debits
  • Take responsibility for the query handling
  • Responsible for executing AP - AR compensations
  • Preparing and posting adjustments to appropriate accounts
  • Preparing and processing customer refunds
  • Managing under- and overpayments
  • Keeping the desktop procedures and process descriptions up to date
  • Monitoring emails from other departments.


Skills on Resume: 

  • Payment Application (Hard Skills)
  • Account Reconciliation (Hard Skills)
  • Remittance Advice Management (Hard Skills)
  • Payment Evidence (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Credit and Debit Management (Hard Skills)
  • Query Handling (Hard Skills)
  • Financial Transactions (Hard Skills)

7. Cash Application Analyst, Silverline Account Services, Richmond, VA

Job Summary: 

  • Improve overall timeliness and accuracy in the cash application process 
  • Working closely with the operations teams, banks, technology and other stakeholders
  • Identifying and resolving root causes of cash application issues impact global performance
  • Drive standardization and consistency across different teams
  • Work with Accounting to implement and execute controls to ensure cash accounts are reconciled
  • Support the month-end closing process from AR
  • Establish best practices, document standard operating procedures and train the cash application team
  • Become and be recognized as a subject matter expert on cash application policies, processes, procedures and tools.
  • Author, catalog and maintain up-to-date SOPs, process documents and desktop procedures.
  • Advocate and drive the adoption of global cash application policies, processes and tools
  • Define a mechanism to improve controllership in the cash application processes
  • Represent users’ needs to the tech teams and Global Process Owners by gathering feedback, and writing and grooming user stories.
  • Conduct time studies and other efforts to measure the efficiency of the cash application operations, and the impact of process and tools improvements and to provide feedback to floor managers, and product and tech organizations.


Skills on Resume: 

  • Process Improvement (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Root Cause Analysis (Hard Skills)
  • Standardization and Consistency (Hard Skills)
  • Financial Controls (Hard Skills)
  • Documentation and Training (Hard Skills)
  • Subject Matter Expertise (Hard Skills)
  • Process Optimization and Advocacy (Hard Skills)

8. Cash Application Analyst, Crossroads Financial Technologies, Tallahassee, FL

Job Summary: 

  • Assist with Lockbox and Wire payments, processing and application of ACH payments
  • Research and resolve unapplied ACH, Wire Payments and Cash Payments
  • Integrate previous-day ACH payments to Great Plains
  • Handle Customer Account reconciliations regarding payments
  • Retrieve deposit reports and ACH/Wire reports from Online Banking Systems
  • Communication with both internal and external customers via phone and Ticketing system
  • Accurately apply all incoming payments to customer accounts from various sources including checks, credit cards, daily cash, wire transfers
  • Reconcile customer deposits and unapplied cash
  • Identify and communicate discrepancies in payments received with department credit associates
  • Complete analysis and reconciliation to ensure payments are posted timely and accurately
  • Identify gaps in processes and develop best practices
  • Complete special projects related to cash applications and ERP implementation
  • Assist in monthly closing, reporting and reconciliations
  • Train new team members in the cash application process


Skills on Resume: 

  • Payment Processing Skills (Hard Skills)
  • Reconciliation Abilities (Hard Skills)
  • ERP Integration (Hard Skills)
  • Communication Skills (Soft Skills)
  • Problem Solving (Hard Skills)
  • Analytical Skills (Hard Skills)
  • Project Management (Hard Skills)
  • Training and Development (Soft Skills)

9. Cash Application Analyst, Pinecrest Financial Strategies, Boise, ID

Job Summary: 

  • Ensure the daily payments created by third-party cash application processors are prepared correctly following global and customer-specific cash application rules.
  • Review the process for cash posting includes the verification dollar amount posted matches the bank deposit, the invoices paid match with customer who made the payment, the correct reason codes assigned to deductions, the value of minor write-offs are in line with global rules, check the receipt date and deposit date matches bank deposit, and correct GL account was used.
  • Perform investigation of payments that could not be applied by High Radius due to incomplete remittance details.
  • Confirm total daily payments posted reconciled with bank deposit.
  • Maintain cash summary logs and reports to be shared with management and month-end AR reconciliations.
  • Write off AR items that have been approved by finance and/or AR Manager.
  • Research the payments when no customer can be identified.
  • Assist the AR Management Team with SAP/HR implementations and other projects
  • Assist the AR Department in improving the AR performance metrics and processes.


Skills on Resume: 

  • Cash Application Rules Compliance (Hard Skills)
  • Cash Posting (Hard Skills)
  • Payment Investigation (Hard Skills)
  • Reconciliation Skills (Hard Skills)
  • Financial Reporting (Hard Skills)
  • Accounts Receivable Management (Hard Skills)
  • Research and Problem-Solving (Hard Skills)
  • Project Support and Process Improvement (Hard Skills)