CASH COLLECTOR RESUME EXAMPLE
The Cash Collector manages daily interactions with customers through phone calls and emails, ensuring timely communication and follow-up. This role involves coordinating with billing teams to resolve invoice-related disputes and collaborating closely with the Sales Team on negotiations. The collector also takes responsibility for creating litigation files and consulting with the Cash Allocation Team to ensure accurate payment tracking and dispute management.
Tips for Cash Collector Skills and Responsibilities on a Resume
1. Cash Collector, Summit Financial Services, Henderson, NV
Job Summary:
- Manage a portfolio of customers geographically located in German-speaking countries;
- Analyze the customers’ accounts and identify their payment behavior
- Work with the customers to reduce the payment cycle and to ensure they respect the payment terms agreed;
- Identifying the reasons blocking the payment and ensuring their resolution to enable the prompt payment;
- Take responsibility for working with the different stakeholders
- Regular meetings with the local sales team (escalation, dispute follow-up)
- Ensure invoices are correctly loaded into the customer's platforms
- Daily follow-up of cash collections, support and monitor the Shared Service Center in charge of cash application.
Skills on Resume:
- Customer Relationship Management (Soft Skills)
- Financial Analysis (Hard Skills)
- Negotiation Skills (Soft Skills)
- Problem Solving (Hard Skills)
- Stakeholder Management (Soft Skills)
- Invoicing and Billing (Hard Skills)
- Cash Flow Management (Hard Skills)
- Communication Skills (Soft Skills)
2. Cash Collector, Riverwood Collections, Macon, GA
Job Summary:
- Responsible for mentoring, training, and overseeing junior cashier
- Take responsibility for weekly reporting to the direct supervisor
- Update the AR overdue database with appropriate comments
- Send ad-hoc reminders or statements of accounts in addition to automatic reminders
- Take responsibility for Internal and External customer interface
- Meet defined department goals and activity metrics
- Participate in financial closing (bad debt accrual, etc.)
- Propose write-off for uncollectable receivables
- Responsible for country and international customers to be chased by email and phone.
Skills on Resume:
- Leadership and Mentoring (Soft Skills)
- Reporting Skills (Hard Skills)
- Accounts Receivable Management (Hard Skills)
- Communication (Soft Skills)
- Customer Relationship Management (Soft Skills)
- Goal Achievement (Soft Skills)
- Financial Closing Expertise (Hard Skills)
- Problem-solving and Decision-making (Soft Skills)
3. Cash Collector, Crestview Recovery Solutions, Salem, OR
Job Summary:
- Contract and follow up daily with the customers by phone call or e-mail
- Coordinate with the billing teams to advise about invoice-related disputes
- Collaborate with the Sales Team in negotiations with customers
- Consult with the Cash Allocation Team to follow up on customers's payments and their correct matching
- Take responsibility for creating litigation files for Legal Procedures
- Understand the whole OTC process for better dispute management
- Handle level 1 requests (Duplicates, account statements, platform upload, etc.)
- Communicate and follow up effectively with the sales dept regarding customer accounts on time.
Skills on Resume:
- Customer Communication Skills (Soft Skills)
- Dispute Resolution (Hard Skills)
- Negotiation Skills (Hard Skills)
- Cash Management (Hard Skills)
- Legal Knowledge (Hard Skills)
- Process Understanding (Hard Skills)
- Customer Service Handling (Hard Skills)
- Interdepartmental Communication (Soft Skills)