CARE HOME MANAGER RESUME EXAMPLE

Updated: July 23, 2024 - The Care Home Manager coordinates daily activities, ensuring all services align with home policies and surpass regulatory standards. This role involves strategic staff deployment for efficiency and optimal support, frequent liaison with external parties, and regular review and development of individualized care plans. Additionally, the manager enforces health and safety compliance and fosters a culture of continuous improvement through effective quality assurance practices.

Tips for Care Home Manager Skills and Responsibilities on a Resume

1. Care Home Manager, The Goodman Group, Minneapolis, MN

Job Summary:

  • Carry out comprehensive Pre-Admission Assessments
  • Promote positive and Person-Centred Care and create care plans accordingly for all the residents, and deliver any planned care conducive to individual risk assessments
  • Manage risks appropriately and safely
  • Lead and develop staff across all positions (care and non-care)
  • Ensure that all staff are trained to the required levels
  • Implement and manage audits and checks from outside contractors in a timely manner
  • Deliver to government and regulatory directives and comply with local governance
  • Engage in safe recruitment, selection, and retention of staff
  • Develop a good work balance, including staff communications, management of absences, 
  • Follow the grievance/sickness policies and disciplinary process
  • Promote and ensure that the Home operates with the highest possible level of occupancy by utilizing links within the local community, 
  • Operating with positive marketing ethos and increasing public image online and within the local Borough


Skills on Resume: 

  • Comprehensive Assessment Skills (Hard Skills)
  • Person-centered Care Planning (Soft Skills)
  • Risk Management (Hard Skills)
  • Leadership and Staff Development (Soft Skills)
  • Regulatory Compliance and Audit Management (Hard Skills)
  • Effective Recruitment and Staff Retention (Soft Skills)
  • Marketing and Community Engagement (Soft Skills)
  • Conflict Resolution and Policy Management (Soft Skills)

2. Care Home Manager, Leisure Care, Miami, FL

Job Summary:

  • Manage and coordinate day-to-day activities within the service
  • Ensure that all services are delivered within the homes policies and procedures.
  • Ensure that services are of a standard that meet and exceed standards set by regulatory bodies.
  • Deploy staff in a way which maximises efficiency, whilst meeting the demands of the people we support.
  • Liaise with external professionals, individuals and families to ensure that the needs of the clients are reviewed regularly, as well as continually developing care plans to meet ongoing needs.
  • Ensure that effective referral protocols and practices are in place so that quick and positive responses are provided to meet new demands.
  • Ensure good practice within services
  • Ensure that appropriate person-centered support arrangements are in place for each individual and reviewed, as per policy.
  • Implement and monitor quality assurance strategies and documents, thus actively promoting a culture of continuous improvement.
  • Ensure Health and Safety requirements are met within services and comply with Health and Safety legislation.


Skills on Resume: 

  • Operational Management (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Staff Deployment and Efficiency Maximization (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Care Planning and Development (Hard Skills)
  • Crisis and Referral Management (Hard Skills)
  • Quality Assurance and Continuous Improvement (Hard Skills)
  • Health and Safety Compliance (Hard Skills)

3. Care Home Manager, Life Care Services, Phoenix, AZ

Job Summary:

  • Report to the directors to ensure smooth running of Esk Hall Care Home.
  • Provide leadership to the care staff, administration, catering, housekeeping, laundry and maintenance staff of Esk Hall Care Home
  • Create and uphold an open, positive management culture
  • Carry out, and provide leadership in marketing and managing the homes occupancy levels at the agreed fees
  • Maintain the operations of Esk Hall Care Home to the standard set out
  • Responsible for promoting and safeguarding the welfare of those individuals we support
  • Recruitment of staff and induct new starters in accordance with Esk Hall Care Home policy.
  • Lead, motivate and direct staff.
  • Ensure staff mandatory training is complete and always up to date.
  • Ensure rotas and timesheets are upto date
  • Conduct staff supervision and annual staff appraisals for all departments
  • Develop and train staff to full potential
  • Take responsibility for own professional development through performance and development reviews and undertake any relevant training


Skills on Resume: 

  • Leadership and Management (Soft Skills)
  • Communication (Soft Skills)
  • Strategic Marketing and Management (Hard Skills)
  • Operational Oversight (Hard Skills)
  • Safeguarding and Welfare Promotion (Soft Skills)
  • Human Resources Management (Hard Skills)
  • Regulatory Compliance and Training (Hard Skills)
  • Personal and Professional Development (Soft Skills)

4. Care Home Manager, Genesis HealthCare, Philadelphia, PA

Job Summary:

  • Ensuring the maximisation of Service User interests by liaising with internal and external stakeholders
  • Completing a regular case review, development and implementation of a person centred support plan for each Service User
  • Ensuring the personal delivery of physical and mental support to Service Users
  • Implementation and monitoring of safeguarding the rights and dignity of each Service User
  • Ensuring the routine assessment and communication of Service User development to interested stakeholders
  • Effective management and control of Service User financials and house budgets
  • Creation of a positive environment in which Service Users and staff actively engage
  • Establishing and ensuring regular conduct of open and transparent two-way communication including updates and changes to the company with Service Users and staff
  • Ensuring and maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
  • Actively involved in staff recruitment and responsible for the provision of management, appraisals and supervisions to subordinate staff
  • Actively engage in performance and discipline management to maximise staff performance and assure compliance with company procedures
  • Conducting of staff training needs analysis and the co-ordination and delivery of training and professional development to maximise staff competence
  • Developing and implementing staff-rotas ensuring that appropriate staff cover is available to Service Users


Skills on Resume: 

  • Stakeholder Engagement and Communication (Soft Skills)
  • Personalized Care Planning (Hard Skills)
  • Safeguarding and Advocacy (Soft Skills)
  • Operational and Financial Management (Hard Skills)
  • Team Leadership and Staff Development (Soft Skills)
  • Health and Safety Compliance (Hard Skills)
  • Problem-Solving and Conflict Resolution (Soft Skills)
  • Roster Management (Hard Skills)

5. Care Home Manager, Holiday Retirement, Orlando, FL

Job Summary:

  • Work effectively within a multidisciplinary setting, holding self and colleagues to account.
  • Contribute to the planning and delivery of service objectives, managing specific change.
  • Lead on projects ensuring customer focus, consistency, quality, and cost effectiveness.
  • Respond to incidents, complaints, ensuring timely and thorough investigation, effective communication of recommendations and closely monitoring actions to ensure that are fully implemented.
  • Identify risk and take corrective action in line with organisational policy and procedure.
  • Responsible for a defined cluster of teams providing high quality services within the resources available.
  • Working for an independent care provider where will receive support and guidance
  • Oversee the service during the exciting transition from nursing to residential care
  • Work alongside the staff team to improve the CQC from Requires Improvement to Good
  • Promote independence within the service and ensuring high standards of care are maintained
  • Increase staff moral and recruit and induct staff in line with needs of the business


Skills on Resume: 

  • Interdisciplinary Collaboration (Soft Skills)
  • Accountability and Leadership (Soft Skills)
  • Project Management (Hard Skills)
  • Risk Management and Compliance (Hard Skills)
  • Incident and Complaint Handling (Hard Skills)
  • Team Management and Development (Soft Skills)
  • Operational Oversight During Transitional Phases (Hard Skills)
  • Promotion of Independence and Recruitment (Soft Skills)

6. Care Home Manager, Enlivant, Seattle, WA

Job Summary:

  • Responsible in the implementation of all policies, procedures and business objectives, will have assistance from the deputy manager
  • Monitoring each resident's state of wellbeing and being aware of any change impacting on care and care plans, updating to reflect new needs.
  • Assist with maintaining the commercial success of the home and driving the home forward from its current overall rating with CQC
  • Overseeing the wellbeing of residents
  • Making sure the ensure that the home runs as efficiently as possible whilst maintaining the highest standard of quality.
  • Build excellent relationships with the residents, visitors and staff
  • Preparing the staff duty rota to ensure appropriate staffing levels at all times.
  • Work proactively with funding organisations to ensure timely service delivery and data requirements.
  • Directly line manage a local management team, monitoring staff development through supervisions, appraisals and training to assist them in delivering a high quality service.
  • Effectively manage housing and building services, void management, building maintenance, including day to day repairs ensuring key performance targets are monitored and met.
  • Oversee the referral process including assessments, funding agreements, move-in and settle in of people into the unit.
  • Ensure CQC compliance.
  • Deliver quality assurance including performing regular audits and liaison with the CQC quality and compliance team.
  • Effectively manage customer engagement through meetings, activities and events to ensure high level customer satisfaction.


Skills on Resume: 

  • Policy Implementation and Operational Oversight (Hard Skills)
  • Resident Wellbeing Monitoring (Soft Skills)
  • Commercial and Quality Management (Hard Skills)
  • Staff and Resource Management (Hard Skills)
  • Stakeholder Relationship Management (Soft Skills)
  • Compliance and Quality Assurance (Hard Skills)
  • Strategic Financial and Facility Management (Hard Skills)
  • Community and Customer Engagement (Soft Skills)

7. Care Home Manager, Silverado Care, Las Vegas, NV

Job Summary:

  • Act as Registered Manager for CQC registration purposes
  • Engage with service users
  • Work within the Senior Management team
  • Responsible for all clinical services, ensuring excellent standards of nursing care are provided.
  • Promote ownership of care programs and converse with service users and families
  • Ensure that patients receive a high-quality service
  • Managing the care home in accordance with the Health andamp Social Care Act 2008 and the policies. 
  • Lead a team of staff to ensure that high standards of care practice are maintained at all time.
  • Running and output of the home and providing person-centred service for 8 service users.
  • Contribute to the recruitment, appointment and induction of staff through effective use of company recruitment policy.
  • Manage and support staff with supervision, absence management, disciplinary and grievance issues.


Skills on Resume: 

  • Leadership and Team Management (Soft Skills)
  • Regulatory Compliance and Knowledge (Hard Skills)
  • Clinical Expertise and Oversight (Hard Skills)
  • Communication and Interpersonal Skills (Soft Skills)
  • Operational Management (Hard Skills)
  • Quality Assurance and Patient Care (Hard Skills)
  • Recruitment and Staff Development (Soft Skills)
  • Strategic Planning and Implementation (Hard Skills)

8. Care Home Manager, Senior Lifestyle Corporation, Chicago, IL

Job Summary:

  • Completing in-home assessments of participants to evaluate care needs, developing and implement a Plan of Care at least semi-annually and following condition changes
  • Conducting home visits to assess participant condition and needs under the direction of a physician and as recommended by the Interdisciplinary Team
  • Supervising home care for participants in board and care, assisted living, and other community housing arrangements
  • Work with housing care staff to ensure coordination of care and communication with the PACE Interdisciplinary Team
  • Supervising a team of LVNs and Personal Care Assistants (HHA's)
  • Coordinating caregiving and skilled home health needs in the home with the participant and/ or family and Interdisciplinary Team
  • Assisting with discharge planning to the participant’s residence from an acute hospital setting or rehabilitation center in coordination with the clinic discharge planner
  • Assessing for and ordering medical supplies and equipment needed in the home
  • Educating the participant, family members and/or caregiver regarding the disease process, self-care techniques, and prevention strategies
  • Participating in Interdisciplinary Team meetings


Skills on Resume: 

  • Clinical Assessment Skills (Hard Skills)
  • Home Care Supervision (Soft Skills)
  • Interdisciplinary Team Coordination (Soft Skills)
  • Caregiver and Staff Management (Soft Skills)
  • Care Coordination (Soft Skills)
  • Discharge Planning (Hard Skills)
  • Medical Supplies Management (Hard Skills)
  • Health Education (Hard Skills)

9. Care Home Manager, Five Star Senior Living, Atlanta, GA

Job Summary:

  • Ensuring the residential home is being run effectively and to its full potential
  • Providing excellent leadership, direction and support to care staff to ensure the needs of the residents are met in the best way possible
  • Regularly monitoring paperwork and systems to ensure the home is compliant with CQC regulations
  • Ensuring a good relationship is maintained with stakeholders and regulatory bodies
  • Ensuring the environment around the home is safe for care staff and residents and identifying risks and put procedures in place to minimize those risks
  • Recruiting appropriate staff to join the workforce
  • Maintaining an on-call facility
  • Increasing the occupancy of the home
  • Achieving the individual objectives set by the company
  • Attending and actively participating internal management reviews and where appropriate, external forums
  • Accomplishing self-audits and pro-actively engage in external compliance audits
  • Enhancing current operations through continuous improvement
  • Responding to initial complaints from Service User and liaising with Senior Management where appropriate


Skills on Resume: 

  • Leadership and Management Skills (Soft Skills)
  • Regulatory Compliance Knowledge (Hard Skills)
  • Risk Management (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Recruitment and Human Resources (Soft Skills)
  • Operational Management (Hard Skills)
  • Strategic Planning and Development (Hard Skills)
  • Complaint Resolution and Communication (Soft Skills)