BUSINESS TECHNICAL ANALYST RESUME EXAMPLE

The Business Technical Analyst is skilled in data analysis, process improvement, and technical proficiency, consistently delivering actionable insights for business optimization. Expertise in project management, system integration, and stakeholder engagement ensures seamless implementation of technical solutions. Proven ability to translate complex technical concepts into clear, practical strategies that drive business performance.

Tips for Business Technical Analyst Skills and Responsibilities on a Resume

1. Business Technical Analyst, Tableau Software, Seattle, WA

Job Summary: 

  • Integration of new and existing systems working closely with the business and third-party providers.
  • Develop a deep understanding of the data underpinning the business and its systems 
  • Facilitate the development of solutions to support analytics and reporting.
  • Build effective relationships with all staff and help to identify and articulate problems in order to produce clear functional requirements specifications.
  • Lead the development of tactical solutions for business needs
  • Identifying a path to long-term and sustainable options.
  • Monitor the performance of operational systems and facilitate the relationship between the business and third-party providers when identifying and resolving problems.
  • Support Business Continuity Planning and management.
  • Ensure all work is delivered to plan and consistent with policies and procedures.
  • Ensure the rigorous application of information security/information assurance policies, principles, and practices.


Skills on Resume:

  • Systems Integration (Hard Skills)
  • Data Analysis (Hard Skills)
  • Solution Facilitation (Soft Skills)
  • Requirement Articulation (Soft Skills)
  • Tactical Solution Development (Hard Skills)
  • Long-term Planning (Soft Skills)
  • Performance Monitoring (Hard Skills)
  • Business Continuity Support (Hard Skills)

2. Business Technical Analyst, Autodesk, San Rafael, CA

Job Summary: 

  • Working independently to elicit, validate and document systems requirements
  • Designing and building technical solutions for CMA IT deliveries
  • Decision making with respect to development scope, timelines, quality and risk  
  • Identifying development scope from project documentation and liasing with the business in order to understand the scope of development
  • Ensuring functionality is developed against requirements, validating that the solution is fit for purpose and supports the full end-to-end client business processes
  • Aligning activities to strategic goals of the programme and the firm
  • Assist and coordinate pre-production pilots to gain early findings on new technologies 
  • Perform research, development and execution of test plans for new concepts in a lab environment to pre-production testing (i.e. ethernet to wireless hardware)
  • Work with multi-functional teams to assemble technical requirements to introduce a new concept
  • Work with hardware suppliers to review product roadmap and potential technologies to consider for a proof of concept


Skills on Resume:

  • Requirements Elicitation (Hard Skills)
  • Technical Solution Design (Hard Skills)
  • Decision Making (Soft Skills)
  • Scope Identification (Hard Skills)
  • Functional Validation (Hard Skills)
  • Strategic Alignment (Soft Skills)
  • Pilot Coordination (Soft Skills)
  • Research and Testing (Hard Skills)

3. Business Technical Analyst, VMware, Palo Alto, CA

Job Summary: 

  • Execute against published development roadmaps in line with overall Data function annual and quarterly strategic goals.
  • Publish team deliveries, release notifications and milestones reached on a regular basis. 
  • Deliver product announcements and updates
  • Ensure key system health metrics are developed, maintained and met.  
  • Ensure developments meet minimum operational requirements 
  • Technical analysis and design for product and solution design-implementation
  • Gather business requirements from stakeholders, internal and external clients
  • Translate business requirements to design solution and processes to manage data
  • Ensuring that proposed solution will meets the requirements
  • Design and assist in the testing and reconciliation of data/processes for signoff by stakeholder


Skills on Resume:

  • Roadmap Execution (Hard Skills)
  • Communication (Soft Skills)
  • Product Delivery (Hard Skills)
  • System Monitoring (Hard Skills)
  • Operational Compliance (Hard Skills)
  • Technical Analysis (Hard Skills)
  • Requirement Gathering (Hard Skills)
  • Solution Design (Hard Skills)

4. Business Technical Analyst, Expedia, Seattle, WA

Job Summary: 

  • Work with internal stakeholders, and occasionally external stakeholders to understand and investigate needs and feedback on the product design, covering all aspects including UX design
  • Produce written documentation to support work, report on findings and to present to stakeholders 
  • Help with the development process and prioritise the team goals
  • Ensure processes have training documentation which is kept up to date
  • Support the staff and teams in making the recommended changes, including helping to resolve any issues
  • Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.
  • Writing high quality Business Requirements Documentation and creating Process Mapping diagrams
  • Writing high quality User Stories and Feature specifications
  • Work on multiple projects within the project time frames
  • Attend daily SCRUM meetings and work directly with developers


Skills on Resume:

  • Stakeholder Engagement (Soft Skills)
  • Documentation Skills (Hard Skills)
  • Team Coordination (Soft Skills)
  • Training Documentation (Hard Skills)
  • Change Management (Soft Skills)
  • Evaluation Planning (Soft Skills)
  • Business Requirements Writing (Hard Skills)
  • Agile Methodology (Hard Skills)

5. Business Technical Analyst, Workday, Pleasanton, CA

Job Summary: 

  • Working with the development and product business teams
  • Define project requirements for online software projects
  • Work as part of team to further develop and deploy Middle Office Repository
  • Follow up on global ticket system and get implemented and verified
  • Own and develop relationship with product business teams and onsite/offshore development team
  • Working with to ensure requirements clearly defined/signed off before development begins
  • Help design, document, and maintain system processes
  • Communicate key insights and findings to development and product business teams
  • Constantly look for ways to improve processes and deliver better value/experiences to the internal and external customers
  • Report on common sources of technical issues or questions and make recommendations to product team


Skills on Resume:

  • Team Collaboration (Soft Skills)
  • Requirement Definition (Hard Skills)
  • Project Management (Soft Skills)
  • Ticket Management (Hard Skills)
  • Stakeholder Relationship Management (Soft Skills)
  • Requirement Validation (Hard Skills)
  • Process Documentation (Hard Skills)
  • Insight Communication (Soft Skills)

6. Business Technical Analyst, Intel Corporation, Santa Clara, CA

Job Summary: 

  • Partner with the Delivery Manager to identify resource needs and/or plan resources to meet committed dates.
  • Gather requirements (communication with business users, product owners, system experts, direct system analysis)
  • Prepare requirements specifications (documents, JIRA descriptions, schemas, use-case scenarios)
  • Create acceptance criteria for user-stories and tasks
  • Assist in quality control, encourage best practices, project and delivery management towards stakeholder satisfaction
  • Work closely with development and QA teams during development and testing phase
  • As a key point of contact between the Business, Compliance and IT
  • Determine the required IT solutions and manage the delivery to implement them
  • Design solution to address business problem with consideration of strategic future state model
  • Identify people and systems impacted by functional and non-functional requirements


Skills on Resume:

  • Resource Planning (Soft Skills)
  • Requirement Gathering (Hard Skills)
  • Requirement Documentation (Hard Skills)
  • Acceptance Criteria Writing (Hard Skills)
  • Quality Control (Soft Skills)
  • Collaboration (Soft Skills)
  • Stakeholder Management (Soft Skills)
  • Solution Design (Hard Skills)

7. Business Technical Analyst, Dropbox, San Francisco, CA

Job Summary: 

  • Breakdown business requirements, solution design, testing and reconciliation into relevant user stories to allow for estimation and sprint planning
  • Ensure the documentation is created and kept up to date
  • Deliver solutions that ensure high-quality projects are delivered on-time and on-budget
  • Coordinate with various IT organizations to implement business solutions
  • Stakeholder relationship management, with the ability to communicate and present to a range of audiences and reaching consensus between different needs
  • Business process improvement using process & data analysis
  • Helping to build the product strategy and future goals.
  • Provide input into, and review of, test strategies and scenarios developed by the business users.
  • Documenting and detailing all requirements for solutions and products within assigned portfolio.
  • Partner with Engineering teams to capture the appropriate estimates and prioritize work based on dependencies identified with all teams.


Skills on Resume:

  • User Story Development (Hard Skills)
  • Documentation Management (Hard Skills)
  • Project Delivery (Soft Skills)
  • IT Coordination (Soft Skills)
  • Stakeholder Communication (Soft Skills)
  • Process Improvement (Hard Skills)
  • Strategic Planning (Soft Skills)
  • Test Strategy Input (Hard Skills)

8. Associate Business Technical Analyst, Symantec, Mountain View, CA

Job Summary: 

  • Develop and maintain the tables, databases and formulas applying to insurance rates, rules and forms within the company’s underwriting rating and policy administration system.  
  • Analyze, research and resolve policy rating issues and other data related problems for the Commercial Underwriting Department.
  • Assist the Underwriting Department and IT Developers with the concept, design and implementation of system related projects and enhancements 
  • Ensure that solutions effectively meet business needs.
  • Assist with the research, identification, and write up of business requirements or user stories.
  • Assist in the development of test plans and organizing and/or executing user acceptance testing.
  • Document project progress, table changes and testing results to maintain compliance standards.
  • Create user training materials and schedule/conduct business user training events 
  • Participate in estimating project plan timelines.


Skills on Resume:

  • Database Management (Hard Skills)
  • Analytical Skills (Hard Skills)
  • Communication Skills (Soft Skills)
  • Problem-solving Abilities (Soft Skills)
  • Requirement Gathering (Hard Skills)
  • Testing and Quality Assurance (Hard Skills)
  • Training and Instruction (Soft Skills)
  • Project Management (Soft Skills)

9. Associate Business Technical Analyst, Cisco Systems, San Jose, CA

Job Summary: 

  • Act as a liaison between the business unit and IT
  • Demonstrate professionalism and above average communication and collaboration skills in order to maintain personal and team effectiveness.
  • Comfortably communicate with all levels of employees from executive leadership to administrative levels.
  • Exhibit self-awareness and emotional intelligence when challenged with difficult people and situations.
  • Demonstrate curiosity and self-motivation in obtaining one’s own training and development.
  • Create agendas and effectively preside over small team, project and collaboration meetings.
  • Develop and maintain strong, strategic working relationships with the Information Technology group, the Underwriting Department, and other business partners.
  • Communicate project details and on-going status with all appropriate parties including business unit managers and associated teams. 


Skills on Resume:

  • Business-IT Liaison (Hard Skills)
  • Effective Communication (Soft Skills)
  • Interpersonal Communication (Soft Skills)
  • Emotional Intelligence (Soft Skills)
  • Self-motivated Learning (Soft Skills)
  • Meeting Facilitation (Hard Skills)
  • Relationship Building (Soft Skills)
  • Project Communication (Soft Skills)

10. Business Technical Analyst, Dell Technologies, Round Rock, TX

Job Summary: 

  • Working with the Product Owner and other Subject Matter Experts to define the requirements (user stories) 
  • Build new functionality using, amongst others, bdd/gherkin style acceptance criteria
  • Performing detailed analysis & scoping of activities to develop a new application capability
  • Working with the QA and the project team to confirm the acceptance criteria and change and split requirements 
  • Provide analysis and estimation of future work impacting team.
  • Build and maintain relationships with internal business and technology team members
  • Triage new requirements, requests and use cases to ensure a single point of contact for Line of Business contacts.
  • Participate in estimation and iteration planning sessions
  • Working with other bas and teams to understand and define end to end or integration requirements across more than one project team and systems as well as other systems within the client as required
  • Taking ownership of requirements to be built by the team, presentation of the stories and journeys and facilitation of requirements workshops


Skills on Resume:

  • Requirement Definition (Hard Skills)
  • Acceptance Criteria Writing (Hard Skills)
  • Detailed Analysis (Hard Skills)
  • Collaboration with QA (Soft Skills)
  • Work Estimation (Hard Skills)
  • Relationship Building (Soft Skills)
  • Requirement Triage (Hard Skills)
  • Iteration Planning (Hard Skills)

11. Business Technical Analyst, Qualcomm, San Diego, CA

Job Summary: 

  • Primary responsibility includes understanding the scope, collecting, analyzing, defining, and documenting requirements
  • Utilize Microsoft SQL or equivalent tool set to analyze data and troubleshoot issues
  • Communicate with client business and technology representatives concerning data format and transfer requirements 
  • Derive a technological solution that would meet a given business requirement
  • Develop QA test cases for requirements and participate in QA testing  
  • Walk end users through fixes to showcase how the solution would work in production
  • Negotiate with stakeholders on timelines and ensure delivery as committed by prioritizing tasks to balance the immediate and long term needs of the business
  • Review business rules in existing applications
  • Understand pharmacy claim data and transform data from disparate sources for use within the organization
  • Support Project Portfolio administrative functions using Smartsheet, Salesforce, Azure Dev and change management applications


Skills on Resume:

  • Requirement Analysis (Hard Skills)
  • SQL Data Analysis (Hard Skills)
  • Client Communication (Soft Skills)
  • Solution Design (Hard Skills)
  • Test Case Development (Hard Skills)
  • End User Training (Soft Skills)
  • Stakeholder Management (Soft Skills)
  • Data Transformation (Hard Skills)

12. Business Technical Analyst, Zendesk, San Francisco, CA

Job Summary: 

  • Support the passenger revenue performance for services through efficient implementation of pricing setup changes and revenue management processes within route network
  • Maintain and improve Pricing & Revenue Management systems and processes, driving efficiency, setup simplification, and improved business processes while ensuring data integrity
  • Lead Pricing & Revenue Management team interactions with the wider Commercial Systems team and external vendors 
  • Supporting delivery of projects, maximise system efficiency and drive revenue performance
  • Create best-in-practice process and setup documentation reducing key person knowledge dependencies
  • Analyze partner requirements and define work across multiple teams.
  • Coordinate work with external partners to ensure full delivery
  • Communicate transparently with business partners
  • Ensure all partner requirements are fully tested by coordinating with the quality assurance team
  • Schedule and prioritize the work within the teams working closely with development and operations teams.


Skills on Resume:

  • Pricing Setup Management (Hard Skills)
  • System Maintenance (Hard Skills)
  • Team Leadership (Soft Skills)
  • Project Support (Soft Skills)
  • Documentation (Hard Skills)
  • Requirement Analysis (Hard Skills)
  • Partner Coordination (Soft Skills)
  • Task Management (Soft Skills)

13. Business Technical Analyst, Uber Technologies, San Francisco, CA

Job Summary: 

  • Design, develop, deploy and support .NET application, Windows services and APIs within architectural, security, and code quality guidelines considering performance, scalability and sustainability.
  • Participate in user requirements analysis, translate business requirements into design and configuration recommendations
  • Engage and negotiate with stakeholders, and provide leadership in the delivery of high quality solutions by utilising technical expertise.
  • Design and develop integrated data solutions.
  • Identify system issues including performance bottlenecks, technological/environmental issues and application defects
  • Devise solutions to mitigate and address these issues.
  • Help maintain code quality, code organization, and continuous deployment.
  • Engage, build and maintain relationships with key internal stakeholders and as well as external stakeholders including vendors and suppliers.
  • Apply technical knowledge to solve production issues
  • Make recommendations on new hardware requirements to Global and suppliers


Skills on Resume:

  • .NET Development (Hard Skills)
  • Requirements Translation (Hard Skills)
  • Stakeholder Communication (Soft Skills)
  • Data Solution Design (Hard Skills)
  • Troubleshooting Skills (Hard Skills)
  • Problem-Solving (Hard Skills)
  • Code Maintenance (Hard Skills)
  • Relationship Building (Soft Skills)