Job Summary:

• Partner with various PIMCO groups to create best-in-class RFP responses
• Gain exposure and develop a strong understanding of the investment philosophy and strategy of PIMCO's products
• Leverages team by answering standard firm and product questions to help meet stringent deadlines
• Maintains high-profile qualitative and quantitative information in internal systems by retrieving data and updating standard information on firm and products
• Develop relationships and act as a liaison between BDS and various Subject Matter Experts to proactively update RFP content
• Assist team in managing client service requests by helping to qualify and distribute client questionnaires and ad-hoc requests among team members
• Assist deadline-heavy work queues by applying efficient time management and demonstrating proficiency in team processes
• Utilize Excel and Word macros to increase process efficiency
• Develop the ability to efficiently navigate the organization globally
• Work across multiple internal channels to communicate with PIMCO professionals in various regions globally to complete tasks

Skills on Resume: 

• Event Coordination (Soft Skills)
• Vendor Management (Soft Skills)
• Accounts Administration (Hard Skills)
• Supply Management (Hard Skills)
• Travel Arrangements (Hard Skills)
• Social Media Coordination (Hard Skills)
• Sales and Marketing Support (Soft Skills)

Job Summary:

• Participate in Agile Scrum practices, including continuous improvement of the sprint process
• Support the operations team in client discussions where necessary to offer a data-driven perspective
• Support ongoing organization-level improvements via Business Excellence practices
• Interface effectively with other teams, delivery lead, client team, and other key stakeholders
• Share information required for the team to be successful
• Monitors multiple branch email accounts for new business commercial lines submissions and enters them into the system
• Reviews, properly identifies, separates, and images attachments into created files
• Communicate with branch underwriting team members to ensure new business submissions are set up accurately
• Answers questions pertaining to the process of setting up new business submissions
• Performs additional tasks to prepare and complete new business submissions

Skills on Resume: 

• Agile Scrum Practices (Hard Skills)
• Data Analysis (Hard Skills)
• Business Excellence Practices (Hard Skills)
• Interpersonal Communication (Soft Skills)
• Information Sharing (Soft Skills)
• Organization and Multitasking (Hard Skills)
• Attention to Detail (Hard Skills)
• Customer Service (Soft Skills)

Job Summary:

• Assist with planning in-house and off-site events, monthly and quarterly events
• Manage relationships with vendors, service providers and landlord/building management
• Assist with accounts administration making sure that invoices are received and submitted to the finance team in London for payment on time.
• Order supplies for the office to ensure the smooth running of the office.
• Arrange travel (flight, hotel, tickets) for associates as necessary.
• Support with the marketing team
• Posting jobs and relevant content on appropriate social media channels.
• Assist sales team & sales support in the generation of proposal documents & contractual agreements.
• Utilize Microsoft Word, Microsoft Excel & Outlook to optimize customer communication specifically related to welcome letters, project updates, and customer inquiries
• Assist the Sales Support team with administrative communication for the Type II vendor process. 
• Maintain events, processing purchase orders, and reviewing invoicing.

Skills on Resume: 

• Event Planning (Hard Skills)
• Vendor and Relationship Management (Soft Skills)
• Accounts Administration (Hard Skills)
• Office Management (Hard Skills)
• Travel Arrangements (Hard Skills)
• Marketing Support (Hard Skills)
• Sales Support (Hard Skills)
• Microsoft Office Proficiency (Hard Skills)

Job Summary:

• Quality control of the Order Entry process
• Concentration in accuracy of all order types
• Work closely with operations, IP Engineering, and sales to provide continuous status to internal departments to meet KPI metrics.
• Draft & send correspondence to clients for order status, Firm Order Commitment, and completion
• Track & control contractual obligations for compliance – including review of paperwork from company CRM database.
• Assist in audit of system data in internal systems for billing, services, and maintaining integrity of data.
• Responsible for maintaining accurate customer records and data in DQE’s CRM database
• Responsible for maintaining accurate information in other DQE systems for reporting and accuracy.
• Assist in Customer Retention program and Correspondence to customers
• Assist in customer research and reports (i.e. Account Audits, circuit ID validations, building lists, MSA consolidated sheet, contract SLA or ETL details, etc.)
• Assist sales team in order entry in CRM database.
• Specific concentration in disconnects, renewals, move orders, and large multi-site opportunities.

Skills on Resume: 

• Attention to Detail (Hard Skills)
• Communication Skills (Soft Skills)
• Analytical Skills (Hard Skills)
• CRM Database Management (Hard Skills)
• Organizational Skills (Soft Skills)
• Team Collaboration (Soft Skills)
• Problem-Solving Skills (Hard Skills)
• Understanding of KPI Metrics (Hard Skills)