BUSINESS SOLUTIONS ARCHITECT JOB DESCRIPTION

Enterprise IT organizations running SAP Order-to-Cash landscapes, SaaS go-to-market stacks, and global partner channel programs have created sustained demand for a role that owns the translation layer between strategic intent and executable architecture. That layer is the Business Solutions Architect. Where an Enterprise Architect works at portfolio altitude, and a Business Analyst captures discrete requirements, this role holds the middle ground: accountable for the business capability model, the cross-functional design decisions, and the governance gates that determine whether a program launches with scope and structure intact. Hard. The work demands fluency in both C-level strategy conversations and the technical trade-offs that live inside integration patterns, cloud application ecosystems, and multi-entity system landscapes.

The mandate of the Business Solutions Architect is to translate enterprise business objectives into governed, cross-functional solution designs that withstand the complexity of global IT landscapes and multi-stakeholder operating models. Working across capability teams, product owners, and technical architects, this role owns the business capability model and drives solution scoping from strategic initiative through architecture review.

Career Impact: Mastery of enterprise capability modeling and go-to-market systems architecture - spanning CRM, CPQ, and revenue lifecycle - positions this role as a named expert in programs that carry board-level visibility.

Business Impact: The designs produced here determine whether global regulatory compliance initiatives, partner channel launches, and Order-to-Cash transformations deliver on scope or accumulate technical debt that costs the organization far more than the project itself.

Growth Opportunity: Sustained exposure to cross-functional enterprise architecture governance, combined with hands-on leadership of multi-region solution scoping, builds the portfolio and organizational credibility that typically precede a Head of Business Technology or Enterprise Architecture Director appointment.

• Define and maintain the enterprise business capability model, including maturity assessments and heatmaps, to inform scoping of strategic initiatives.
• Lead architecture reviews for cross-functional programs spanning CRM, CPQ, and Order-to-Cash, ensuring designs align with the approved IT roadmap.
• Partner with product owners and business analysts to translate strategic objectives into solution blueprints, documenting integration patterns and system boundaries.
• Govern the build-versus-buy assessment process for new tooling and platform investments, incorporating cost-benefit analysis and long-term scalability criteria.
• Coordinate scope definition and work breakdown across subsystems for large-scale, multi-stakeholder initiatives before full program launch.
• Enforce security architecture standards and compliance requirements across solution designs to protect customer, employee, and enterprise data.
• Mentor solution designers and business analysts on capability modeling methods, governance frameworks, and architectural decision documentation.
• Develop cost estimates and delivery roadmaps for proposed solutions in collaboration with program management and cross-functional partner teams.

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or equivalent work experience.
• 5 or more years of enterprise solution architecture or business technology experience, with demonstrated ownership of cross-functional program design.
• Proven ability to build and maintain a business capability model, including maturity frameworks and strategic heatmaps across multiple organizational domains.
• Experience designing solutions within SaaS or cloud application ecosystems, including integration architecture across CRM, ERP, or subscription billing platforms.
• Demonstrated competency in facilitating architecture reviews and governance processes with senior business and technical stakeholders.
• Strong analytical skills with the ability to abstract complex business processes into value streams and communicate trade-offs to executive audiences.
• Skilled in business process modeling methodologies and diagramming frameworks used to represent current-state and future-state architectures.
• Track record of managing multiple concurrent cross-functional initiatives in a matrixed or international organization.

• TOGAF certification or equivalent enterprise architecture framework qualification, applied in a multi-region or multi-entity environment.
• Hands-on experience with Master Data Management system design, including customer, product catalog, or enrichment platform architecture.
• Prior exposure to go-to-market systems architecture, including lead routing, revenue forecasting integration, or channel partner platform design.
• Experience scoping and delivering regulatory compliance programs within a global SAP or equivalent enterprise ERP landscape.

• Business capability model coverage rate, measuring the percentage of strategic domains with documented maturity assessments.
• Architecture review cycle time, tracking days from initiative intake to approved solution blueprint.
• Scope variance rate per program, reflecting how closely delivered scope matches the signed-off solution design.
• Technical debt ratio for launched programs, measured as post-launch remediation hours relative to build hours.
• Stakeholder adoption score (NPS or equivalent) from product owners and business leaders served by architecture governance processes.
• Typical tools: business process modeling (commonly Visio or Lucidchart); enterprise architecture platforms (commonly LeanIX or Ardoq); project and backlog management (commonly Jira)

• Base Salary Range: $140,000 to $185,000 annually, depending on seniority and location
• Bonus: Annual performance bonus typically 10 to 20 percent of base salary
• Equity: RSU grants common at larger enterprises; options more typical at growth-stage firms
• Health Benefits: Medical, dental, and vision coverage standard; employer contribution varies
• PTO: 15 to 25 days annually, with some employers offering open or flexible PTO
• Common Perks: Remote or hybrid flexibility, conference and certification budget, home office stipend

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Work authorization in the United States is required for all applicants. Employment in this role is contingent upon successful completion of a background check, which may include verification of employment history, education, and professional credentials. All qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations are available to individuals with disabilities throughout the application and employment process; please request accommodations at any time.

The Business Solutions Architect owns the end-to-end solution architecture lifecycle, from Gap Analysis and functional requirements review through to documentation and delivery, for HR outsourcing clients with needs spanning Defined Benefit Pension and Health Benefits administration. Working alongside product managers, feature teams, and business leaders, this role shapes solution decisions by weighing risk, cost, and stakeholder value to enable high-quality system implementation outcomes.

Key Responsibilities

• Deliver innovative business consulting relevant to products and services.
• Perform business process design and make recommendations on systems integration and application design.
• Lead the review of functional requirements presented for sales opportunities.
• Consult business leaders on proposed solutions, explaining the rationale behind choices and making modifications when required.
• Identify solution gaps and work with product managers and feature teams to assess product enhancement opportunities or alternative solutions.
• Recommend options based on needs, risk, cost, benefits, and other impacts on solution decisions to management.
• Coordinate development sizing and summarize findings for leadership review and evaluation.
• Drive the Gap Analysis and Definition phase of implementation projects.
• Consult with product managers and feature teams during the system design phase of application development.
• Investigate and develop solutions that leverage platform capabilities and offer high stakeholder value.
• Collaborate with internal teams to investigate procedural and technology options while balancing the overall ability to deliver.
• Develop and disseminate solution architecture documentation and direction to clients and the internal organization.

Required Qualifications

• Bachelor's degree in Information Technology, Human Resource Management, Commerce, or equivalent experience.
• Minimum of 8 years of experience in system implementation, software business analysis, product development, or business process definition within the HR outsourcing industry.
• Minimum of 5 years of experience working in an HR service delivery environment.
• Solution subject matter expertise in Defined Benefit Pension and/or Health Benefits administration delivery, with thorough understanding and knowledge of available products and services.
• Strong problem-solving skills with a variety of tools, including negotiation skills, design thinking, Lean Six Sigma, innovation, and balanced scorecard strategy management.
• Abstract thinking and ability to assimilate and apply new knowledge quickly, with a high tolerance for ambiguity.
• Ability to manage multiple concurrent engagements in a fast-paced, goal-oriented environment.
• Excellent presentation skills with strong verbal and written communication to all levels, ensuring clarity, direction, and alignment.
• Strong people leadership, relationship-building, and influencing skills.

Embedded within a cross-functional team spanning Operations, Business Development, Product, and Technology, the Business Solutions Architect designs end-to-end customer journeys and business models that unite innovative insurance solutions with the needs of distribution partners across a B2B2C model. Working closely with key members across those departments, this role drives the ideation and continuous improvement of tools, frameworks, and go-to-market solutions to deliver shared outcomes for partners and end customers.

Core Functions

• Understand business and platform capabilities and combine them to reach maximum value for distribution partners and end customers.
• Design end-to-end customer journeys that combine innovative insurance solutions with distribution partner needs.
• Detail ideas in initiative templates and capture the required granularity of information.
• Facilitate solutions to enhance partner initiatives and collaborate with other departments to drive shared goals.
• Continuously improve tools and frameworks used during the ideation phase.
• Collaborate with key members across Operations, Business Development, Product, and Technology to design business models.
• Map out process flows along the insurance value chain.
• Prepare and co-lead partner meetings and workshops.
• Support or lead distribution partner initiative streams.
• Support the ideation process for new distribution partners or products for a B2B2C model.

Qualifications & Experience

• Bachelor's or master's degree in business administration or a similar field.
• At least 3 years of experience in Property and Casualty and/or Life and Health insurance.
• Experience using methodologies such as design thinking or lean innovation, with familiarity with agile development.
• Business analysis skills in insurance.
• Ability to adjust work in accordance with business strategy and to handle multiple projects or tasks simultaneously.
• Ability to collaborate effectively with team members and address leadership while remaining open to different opinions.
• Ability to communicate complex information effectively to heterogeneous stakeholder groups.
• Fluency in English, with local language skills required.
• Interest in working in a multicultural, distributed team environment.

Reporting to senior engineering leadership, the Sr Business Solutions Architect resolves high-complexity problems spanning multiple services and subsystems within a large-scale eCommerce environment, conducting analysis, fast prototyping, and data experimentation to qualify software and guide architectural decisions. Partnering with cross-functional and integration teams, this role contributes to superb end-to-end user experiences by providing technical guidance that enables scalable, high-performance solutions with low operational overhead.

Primary Duties

• Resolve problems of high complexity that often involve interactions among multiple services.
• Collaborate with cross-functional teams to ensure a superb end-to-end user experience.
• Coordinate between teams to identify work breakdown for any given work across subsystems.
• Provide guidance to team members to build scalable, high-performance solutions with low operational overhead.
• Work with integration and end-to-end teams to help qualify software.
• Perform analysis and experimentation for data flowing through different systems and services.
• Conduct fast prototyping of ideas and concepts and research the latest industry trends.

Skills & Qualifications

• BS or MS in Computer Science or equivalent.
• 10+ years of industry experience, plus 5+ years of eCommerce domain experience.
• Track record of solving complex system issues with a good understanding of trade-offs.
• Demonstrated expertise in building large-scale, complex client/server solutions.
• Experience with Agile software development techniques.
• Experience with New Relic and Splunk is a strong advantage.
• Excellent written and verbal communication skills.
• Motivated self-starter with the ability to learn and adapt quickly.

Sitting at the intersection of strategic planning and operational execution, the Business Solutions Architect leads the design and management of business capability models, maturity frameworks, and value stream maps to provide visibility into impacts, dependencies, and transformation opportunities across the organization. Operating across large-scale, cross-functional initiatives and engaging stakeholders at all levels, this role advises on strategy execution and partners with business teams to implement new operating models that meet desired outcomes.

Duties

• Create and maintain business capability, data, process, and technology inventories.
• Work with multiple capability and functional teams to gather and document the structure of the business and technology landscape.
• Lead, build, manage, and enhance a business capability model along with a maturity and optimization framework to drive enablement of the longer-term roadmap.
• Partner in the strategic planning process by providing input to the scope definition of strategic initiatives, leveraging capabilities, heatmaps, and maturity assessments to provide visibility into impacts, dependencies, overlaps, and opportunities.
• Advise on the execution of strategy by helping define the desired maturity state for the capabilities of focus in each organization.
• Manage large-scale, cross-functional initiatives tied to emergent capabilities, focusing on scoping and structuring before building into full programs.
• Analyze and develop solutions that facilitate continuous improvement across all dimensions of selected capabilities.
• Provide leadership guidance, make recommendations, and collaborate with the business to ensure solutions meet business needs on complex projects or programs.
• Design and support the implementation of new operating models that define how the organization should operate to meet desired outcomes.
• Engage stakeholders to take action, serve as a source of expert advice, influence change, and frame information in a broader organizational context.

Requirements

• 5+ years of experience in business analysis and project management within an international or matrix organization.
• Deep understanding of the service industry and customer-facing process engineering.
• Expert in CRM and customer-facing technologies and innovations.
• Expert in process mapping software, including Visio and Lucidchart, and methodologies, including BPMN and EDP.
• Good working knowledge of PowerBI or other reporting dashboard tools, Jira, project and scrum tooling, and LucidChart or other BPM software.
• Experience in producing value stream mapping.
• Ability to abstract business flows and processes into higher-level value streams.
• Strong analytical skills with the ability to understand process details and how they link to organizational strategy and objectives.
• Ability to initiate and nurture relationships at all levels.

A key member of a technology-focused team operating at the convergence of financial services and blockchain infrastructure, the Business Solutions Architect leads the identification and implementation of digital business solutions, including integrating legacy financial systems with blockchain protocols and building high-scale services across DeFi and cryptocurrency platforms. Collaborating across DevOps, ecosystem engineers, and operations teams, this role delivers architectural decisions and technical documentation that support long-term engineering initiatives in middle and back-office domains.

Functions

• Analyze potential digital business cases and develop complete business solutions based on various digital technologies.
• Serve as a key IT interface from an application development perspective, coordinating with different stakeholders, agreeing on standard operating models, and managing project execution with solid documentation to ensure smooth implementation and operational support.
• Identify issues and implement solutions to complex problems in blockchain protocols.
• Work closely with operations and infrastructure to build high-scale services.
• Manage documentation of all code and functionalities implemented.
• Facilitate the integration of cryptocurrencies on platforms.
• Work closely with DevOps and ecosystem engineers to improve the tech stack for long-term engineering initiatives.
• Integrate legacy financial systems with blockchain solutions.
• Participate in development activities including proposing architectural decisions, design, review, coding, and implementation.

Experience & Qualifications

• ACCA or CFA certification preferred.
• Minimum of 8 years of experience in business solution architecture, with strong development experience preferred.
• 3+ years of blockchain-related work experience with languages such as C++, Rust, or Go.
• Experience in DeFi development is preferred.
• Experience with blockchain interoperability is an advantage.
• Strong background in investment service business, particularly around middle office and back-office domains.
• Solid understanding of blockchain technologies including DLT, consensus mechanisms, and cryptography.
• Good reading and writing proficiency in English, with basic spoken English.
• Strong critical thinking and problem-solving skills.
• Open to learning, collaborative, and willing to give and receive feedback.
• Excellent communication and time-management skills.

Delivering measurable incremental value for partners depends on the Business Solutions Architect, who creates and manages joint solutions, technical roadmaps, and go-to-market initiatives aligned with business strategy and partner business plans. Based within a cross-functional virtual team spanning Marketing, Sales, and Channel, this role drives alignment between the solution catalogue and partner needs across multiple regions to enable successful route-to-market execution.

Accountabilities

• Contribute to strategy and business planning.
• Participate in the development of partner business plans and work as part of a cross-functional team on execution based on defined strategy.
• Manage technical roadmaps to keep solutions and offers aligned with business strategy and go-to-market needs.
• Create and drive joint solutions based on value propositions and route-to-market motions required for success on specific initiatives.
• Create and manage new solutions and go-to-market initiatives that drive incremental value for partners.
• Manage roadmaps to ensure alignment between the solution catalogue and go-to-market needs.
• Work with Marketing, Sales, and Channel virtual teams to support go-to-market motions and adjust solution creation to match needs.

Technical Qualifications

• Bachelor of Science in Computer Science or a related degree, or equivalent working experience.
• Master of Science is a plus.
• Lead architect-level industry experience.
• Experience as a technical marketing lead and/or sales solutions engineer.
• Experience working with key players and ecosystems, including business and go-to-market models across multiple regions.
• Solid understanding of enterprise marketing and sales organizations.
• Strong written and verbal communication skills with comfort communicating at the executive level.

As the Business Solutions Architect, this role applies deep SAP functional and technical expertise across Order-to-Cash, Finance, and Logistics domains to architect end-to-end regulatory compliance and enterprise solutions within a global, highly complex system landscape spanning applications such as ERP, XI, BW, GTS, and RAR. The broader SAP Global IT team relies on this work to influence overall IT and business architecture, manage external vendors and system integrators, and ensure implementation aligns with approved architectural direction across major initiatives.

Activities

• Establish and maintain relationships with business leaders.
• Use deep business knowledge to drive engagement on major IT initiatives.
• Influence overall IT and business architecture.
• Gather system-agnostic project objectives, lead pre-project launch discussions with business requestors, and drive high-level end-to-end design spanning multiple applications.
• Collaborate with enterprise architects on IT roadmap conversations and facilitate architecture reviews and discussions.
• Engage with application vendors on their capabilities and roadmap.
• Manage external software vendors and system integrators on estimation and project launch.
• Develop requests for proposals and quotes, project proposals, and statements of work, and manage other engagement activities with IT service providers.
• Drive strategic and creative problem-solving.
• Demonstrate broad project leadership, have significant technical impact, exert influence outside of the immediate team, and drive change.
• Apply in-depth or broad technical knowledge across various technology areas or functions.
• Perform solution design and provide leadership to teams, integrating technical expertise and business understanding to create superior solutions.
• Oversee implementation to ensure compliance with approved architectural direction.
• Consult with team members, other organizations, customers, and vendors on complex issues.

Position Requirements

• Bachelor's degree in IT, Business, Engineering, Finance, or a related discipline.
• Over 10 years of experience implementing SAP solutions in a techno-functional role.
• Minimum of 3 to 5 full life-cycle global SAP implementations, including hands-on design and configuration in a highly complex systems and project environment.
• Strong experience in SAP technical areas using ABAP and functional areas such as Sales and Distribution, Logistics, and Finance with large global enterprises.
• Experience implementing end-to-end business solutions involving central master data processes, tax-optimized supply chain, scalable integration models, integrated regulatory capabilities such as eInvoicing, and business reporting capabilities using SAP BI and analytical tools is preferred.
• Strong business process knowledge with the ability to map business requirements to standard SAP processes with minimal or no customization.
• Experience with SAP implementation methodologies and modern software development methodologies.
• Good understanding of integration of non-SAP applications through SAP XI, ALE/IDOC, SOAP and REST web services, or other communication mechanisms from an architect's perspective.
• Advanced understanding of software test methodologies, with experience in testing automation tools as an advantage.
• Ability to troubleshoot using advanced ABAP debugging, with expert knowledge of SAP data model and table structure as an asset.
• Demonstrated leadership skills with sound analytical and problem-solving skills and excellent consulting skills.
• Excellent oral and written communication skills covering complex and technical concepts, with a strong command of the English language.
• High self-initiative with the ability to work with ambiguous and incomplete information, and strong relationship-building and influencing skills.

Business Solutions Architect leads eCommerce project delivery from kickoff through launch, coordinating cross-functional teams and client stakeholders to scope requirements, manage timelines, and implement KPIs that ensure deliverable follow-through on the VTEX platform. The work directly supports client success by establishing a deep understanding of client business processes, transferring platform knowledge, and applying best practices to build technical and business cases that contribute to continued brand growth.

Operational Focus

• Implement KPIs for thorough follow-through of project deliverables.
• Orient the client and their team to develop the best solution for the challenge.
• Proactively manage client communications to ensure satisfaction.
• Define and scope client requirements and deliverables, including suggesting changes to client-proposed approaches.
• Create, maintain, and publish detailed project documentation.
• Collaborate with internal teams and client stakeholders to solve problems creatively.
• Identify risks, threats, or opportunities that could impact the success of the project, notifying the team and proposing solutions as appropriate.
• Identify deviations between project scope and desired deliverables, initiating change requests as needed.
• Provide guidance and transfer platform knowledge to the client and/or technical partner during the project.
• Establish a deep understanding of the client's business, processes, and procedures and apply that knowledge to drive project success.
• Provide technical support to the client and partner throughout the project.
• Ensure the use of best practices and apply lessons learned from previous projects and product updates.
• Share findings with the broader project team and build technical and business cases based on project experience.

Knowledge Skills & Abilities

• Experience in the eCommerce industry.
• Experience in a client-facing role as the main point of contact.
• Experience with JavaScript, CSS, and HTML.
• Experience with React and GraphQL is desirable.
• Experience with web analytics and eCommerce marketing strategy.
• Familiarity with REST and SOAP APIs.
• Understanding of industry trends, development principles, and project methodologies.
• Ability to manage multiple projects simultaneously.
• Ability to understand business needs, articulate trade-offs, and discuss solutions with clients and internal teams.
• Strong problem-solving and analytical skills.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work independently or within a team in a fast-paced, dynamic, and deadline-driven environment.
• Self-driven, goal-oriented, independent, and accountable.
• Organized and self-motivated, with the ability to work in an environment with significant autonomy.

The Business Solutions Architect produces reliable solution plans, cost estimates, and governance frameworks for go-to-market systems and data reporting platforms within a cloud SaaS environment, covering domains from lead generation and quote-to-cash through to master data and revenue forecasting. Reporting directly to the Head of Business Technology, this role serves as the cross-functional enterprise architecture resource, collaborating with technical architects, leads, product owners, and business analysts to evolve a build-versus-buy strategy that protects data security and scales business functions end-to-end.

Key Deliverables

• Participate in discovery of new capabilities, conducting initial analysis and recommending a path forward, including assessing new tooling and systems needs and their fit into the ecosystem.
• Build and maintain cross-functional enterprise architecture as the go-to resource across teams and functions.
• Collaborate with other technical architects, leads, and teams to create and evolve a build-versus-buy strategy over time.
• Ensure a strong security architecture and process is in place to build safe and secure systems that protect user, customer, and employee data.
• Work with product owners and business analysts to understand requirements, review designs, and serve as an advisor where not leading directly.
• Mentor team members to support their growth and development in their roles.
• Create reliable solution plans that include cost estimates and optimized delivery approaches, enforcing governance and compliance activities.
• Adopt and communicate new concepts, ideas, techniques, and best practices, including prototyping new architecture methods, tools, and products that may provide future value.

Professional Experience

• 10+ years of experience working with go-to-market systems and data reporting platforms.
• At least 4 years of experience in solution design and systems architecture in a cloud application SaaS environment.
• Experience with TOGAF and applications such as Salesforce, Marketing Automation, CPQ, Channel Partners, Subscription Billing Management, NetSuite, and Zendesk.
• Strong familiarity and experience in designing solutions to scale business functions involved in the end-to-end customer journey.
• Experience in architecting solutions for lead generation, lead routing, quote-to-cash, and revenue forecasting in a cloud architecture.
• Experience designing and launching master data systems for enrichment, customer data, and product catalogs.
• Data-driven approach to decision-making on designs and solutions.
• Ability to present findings to guide future planning.
• Strong relationship-building and partnership skills.
• Ability to resolve conflicts and maintain positive relationships.
• Collaborative, co-creative working style with a strong sense of ownership in solving problems.
• Ability to thrive in ambiguous environments and manage multiple responsibilities simultaneously.

Embedded within a sales support team, the Business Solutions Architect develops solutions for RFPs, RFIs, and internally initiated sales efforts while completing client business process studies to identify Health and Welfare outsourcing opportunities across multiple industries. Working closely with sales pursuit teams and operations teams, this role leverages deep Health and Welfare marketplace knowledge and benchmarking information to consult clients, coach other solution architects, and link business outcomes to appropriate Health and Welfare needs.

Areas of Ownership

• Design solutions to support responses to client requests for proposals, requests for information, and requests for quotes, as well as for internally initiated sales efforts.
• Complete studies of client business processes to redesign those processes and identify Health and Welfare outsourcing opportunities.
• Maintain up-to-date resources by utilizing training opportunities, conferences, and seminars to enhance functional marketing and subject matter expertise.
• Leverage marketing-related reports and benchmarking information to effectively inform and support sales pursuits and provide consulting to clients.
• Attend trade shows and conferences as needed to represent Health and Welfare services, products, and solutions.
• Coach other solution architects on the sales support team.

Education & Experience

• Minimum of 5 years of experience in a Health and Welfare solutions architect role or comparable assignments.
• Eight to ten years of experience in the Health and Welfare industry preferred.
• 3 to 5 years of operations experience delivering Health and Welfare services for outsourced customers.
• Experience working across several industries, or deep experience in one or two industries.
• Proven success in helping to solve client problems and positively impacting the performance of client Health and Welfare populations.
• Ability to link a business outcome to an appropriate Health and Welfare need.
• Ability to consider and plan for all factors in the business environment that impact the performance of a target audience.
• Demonstrated effectiveness working with sales pursuit teams and operations teams to integrate activities and meet demanding deadlines.
• Ability to perform complex analyses of client business processes, identifying technologies, tools, and alternative practices to reduce client cost.

Reporting to data management and project leadership, the Business Solutions Architect refines data solution paths for a banking environment by querying and profiling data, mapping source extracts into the business information model, and building estimates for proposed data warehouse solutions that limit technical debt. Partnering with business subject matter experts, the modeling team, and project management, this role enables sound solution design and implementation by providing validated data definitions, reference elements, and cross-functional guidance from design through delivery.

Role Responsibilities

• Work with business subject matter experts to identify available data sources for the business unit.
• Identify reference data elements within existing source extracts and translate source code values.
• Identify enterprise-level data elements and support the data steward in understanding potential enterprise key data elements.
• Validate definitions across the organization.
• Work with the modeling team to map data into the business information model.
• Propose data solution paths using current data warehouses that limit technical debt and prepare for the future state.
• Work with the team to understand the proposed data path and address concerns that arise during design, development, and implementation.
• Review project documentation for solution alignment.
• Work with project management to build initial estimates for proposed solutions.

Background & Experience

• Bachelor's degree with 8+ years of experience in requirement analysis, functional and detailed design documentation, and technical specifications for business rules.
• Banking or financial services industry experience is required.
• Experience working with the MUFG data environment is a plus.
• Experience in estimating and tracking actuals.
• Advanced SQL knowledge, database knowledge, and data modeling knowledge are required.
• Banking product knowledge in core banking products, including loans, deposits, forex, and money market, or capital markets products, including derivatives, options and futures, securitization, and fixed income, is required.
• Knowledge of data warehousing and data integration is required.
• Understanding of the project life cycle with experience implementing projects using both waterfall and agile methodologies.
• Proven ability to see the big picture and make decisions based on limited information.
• Proven ability to lead teams in a matrixed environment to achieve positive results while creating a dynamic and engaged team environment.
• Ability to communicate effectively with all levels of business and technical stakeholders.

Sitting at the intersection of enterprise IT strategy and large-scale program delivery, the Business Solutions Architect develops solution frameworks, user-centric recommendations, and cross-divisional roadmaps that translate business architecture into implementation plans for complex e-underwriting and Individual Life Insurance programs in a global environment. Operating across regions and functions, this role forms and leads virtual teams, establishes governance structures, and manages development lifecycle monitoring to ensure alignment to business objectives and secure buy-in from senior leadership.

Job Functions

• Lead the development of cross-divisional and cross-geography solution strategy plans and enabling feature definition.
• Identify and understand stakeholder needs and assess existing systems support for business needs.
• Work with business and IT associates to find the best solutions across technology and process, ensuring business processes make the most efficient and effective use of the technology deployed.
• Develop business objectives, delivery best practices, and solution goals.
• Specify in detail how the service will be delivered, including roles and responsibilities, effort, and success measures, as part of translating the business architecture into an implementation roadmap.
• Document features and user stories as needed to support development teams and processes.
• Create a framework and best practices for developing user-centric and business-centric solution recommendations, proof of concept, and proposals.
• Monitor work throughout the development lifecycle to ensure accurate alignment to the original vision and business objectives.
• Work across regions and functions, forming, evolving, and disbanding virtual teams and establishing governance structures as appropriate to achieve objectives.

Minimum Qualifications

• Bachelor's degree or equivalent experience.
• MBA and/or master's degree preferred.
• 15+ years of progressive professional experience evaluating, delivering, and/or managing complex development and/or process improvement projects in a global environment.
• 10+ years of e-underwriting business and technical experience.
• 15+ years of professional experience in information technology.
• Experience developing multi-year business and technology roadmaps.
• Advanced knowledge of Individual Life Insurance business with exceptional feature definition and requirement elicitation skills.
• Proficiency in software development methodologies and consulting experience.
• Strong capability to facilitate strategic road-mapping sessions.
• Expert global teaming and remote collaboration skills.
• Ability to challenge the status quo in a facilitative and collaborative manner.
• Competency in business domain analysis, business and technical architecture development, and business process modeling.

A key member of a cross-functional leadership team spanning IT, R&D, Finance, Portfolio, Marketing, Services, and Business Operations, the Business Solutions Architect oversees large, complex enterprise-wide transformation programs - translating business requirements into system solutions across ERP, CRM, PLM, and MES environments - while driving scope definition, business case development, and best-practice establishment across multiple concurrent initiatives. Collaborating across global process owners, product management, software development, and system architecture teams, this role advances cohesive architecture planning and operational models that deliver measurable business value in a regulated industry environment.

What You'll Do

• Provide strategic guidance and thinking for business transformation programs to support business growth and scalability.
• Collaborate with cross-functional leaders across IT, R&D, Finance, Portfolio, Marketing, Services, and Business Operations to understand their strategic goals.
• Work closely with global process owners to develop business operation models, workflows, and a cohesive architecture plan across multiple business areas.
• Work closely with Product Management, Software Development, System Architecture, SQA, and User Interface teams to translate requirements into effective systems solutions.
• Support project and program managers throughout the project lifecycle, including scoping, requirements definition, design reviews, development, and testing support.
• Serve as the functionality expert while actively participating in testing, training, and user documentation development.
• Facilitate early assessments of business initiatives and projects across business and development teams.
• Drive scope and business case definition.
• Contribute to establishing and improving best practices on business and process strategies, business requirements, and user acceptance criteria.
• Maintain a library of model documents, templates, best practices, and other reusable knowledge assets.

Required Qualifications

• BSc in Computer Science, Engineering, Information Technologies, or equivalent work experience.
• 12+ years of relevant experience in business analysis, solution architecture, and design, including leading large and complex enterprise-wide projects and implementing integrative business processes in a multiple enterprise systems environment such as ERP, CRM, PLM, and MES.
• Experience leading or playing a key role in large transformational programs.
• Experience in the medical device industry or an equivalently regulated industry is preferred.
• Deep understanding of enterprise business processes, including Lead to Order, Order to Cash, Order Fulfilment, Plan to Make, financial processes, customer support, and business intelligence.
• Good understanding of technical architecture elements such as integration models, cloud architecture, and software development principles.
• Good understanding of different project management methodologies with the ability to work across multiple projects and initiatives in parallel.
• Strong business acumen with a business value and customer-centric approach.
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal skills with the ability to tailor the message to the right audience.
• Ability to manage cross-functional work and operate in a self-driven, results-oriented manner.