BUSINESS ENGINEER JOB DESCRIPTION

When an enterprise's internal systems drift out of alignment - migrating data without reconciliation controls, running continuity programs without tested recovery procedures, or routing communications through platforms that haven't been documented to current standards -  operational risk accumulates faster than any single team can see it. Business Engineers exist to close that gap. Sitting inside corporate functions rather than product organizations, they translate operational complexity into structured solutions: maintaining business impact analyses, enforcing SLA-bound service protocols, and building the documentation layer that makes cross-functional work auditable. The role demands fluency across both technical architecture and business processes, operating within ISO-adjacent compliance frameworks and reporting directly to corporate security, IT, or transformation leadership.

The mandate of the Business Engineer is to own the design, execution, and continuous improvement of operational systems that keep enterprise functions stable, compliant, and scalable across geographies and departments. The work spans cross-functional stakeholders - from IT and vendor risk teams to senior leadership - within organizations where process failure carries measurable regulatory or commercial consequence.

Career Impact: Owning business continuity programs, SLA governance, and enterprise-wide compliance initiatives builds a profile in corporate risk and operations that is directly transferable to program management, security leadership, and enterprise architecture roles.

Business Impact: The Business Engineer's output - tested recovery procedures, reconciled data migrations, and documented infrastructure standards - determines whether the organization can demonstrate operational resilience to auditors, regulators, and enterprise clients.

Growth Opportunity: Exposure to ISO 27001 risk methodologies, cloud platform operations, and cross-functional program delivery accelerates the path toward Business Continuity Manager, IT Risk Lead, or Enterprise Architect within three to five years.

Company Value: Roles in this cluster offer exposure across multiple geographies and business levels, from engineers to C-suite stakeholders, with structured feedback cycles and direct coaching from senior transformation or security leadership.

• Maintain business continuity plans and business impact analyses across departments, driving remediation efforts to strengthen operational resilience.
• Monitor data migrations and reconciliations to ensure accuracy, traceability, and alignment with reporting requirements.
• Conduct tabletop exercises and emergency preparedness drills to validate recovery procedures against documented continuity scenarios.
• Enforce infrastructure documentation standards so that existing and newly deployed systems remain consistent with organizational baselines.
• Coordinate with vendor risk management teams to assess third-party operational dependencies and flag exposure gaps.
• Provide ad-hoc analysis and structured reporting to senior leadership, translating operational findings into actionable dashboards and presentations.
• Capture user requirements, prepare user stories, and support acceptance testing during implementation of new or enhanced system features.
• Partner with IT, security, and transformation teams to investigate crisis incidents and implement corrective controls within agreed SLAs.

• Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent work experience.
• 4 or more years of business engineering, IT operations, or enterprise program management experience, with demonstrated ownership of cross-functional initiatives.
• Experience designing or maintaining business continuity, disaster recovery, or operational risk programs within a corporate environment.
• Ability to document complex processes clearly, including infrastructure standards, SOPs, and business impact analyses, to auditable quality.
• Strong analytical skills with the ability to investigate operational issues independently and deliver structured, data-supported recommendations.
• Proficiency in written and verbal communication across technical and non-technical audiences, including senior leadership and external partners.
• Experience working in agile or cross-cultural team environments, with a track record of managing competing priorities under deadline pressure.

• Familiarity with ISO 27001 or equivalent risk management frameworks applicable to business continuity or information security programs.
• Experience with cloud-hosted data platforms or enterprise infrastructure environments, including working knowledge of SLA-bound service operations.
• Prior exposure to vendor risk assessment methodologies or third-party assurance processes within a regulated or enterprise-scale organization.
• Proficiency in a second European or regional language relevant to the operating geography of the organization.

• Business continuity plan coverage rate, measuring the percentage of departments with tested and current BCP documentation.
• Mean time to close reconciliation exceptions, tracking how quickly identified data discrepancies are resolved post-migration.
• Tabletop exercise completion rate per quarter, reflecting program adherence to scheduled continuity testing cycles.
• SLA adherence rate for third-tier escalations, measuring resolution time against agreed service thresholds.
• Stakeholder reporting cadence compliance, tracking delivery of continuity dashboards and leadership briefings on schedule.
• Typical tools: cloud data platforms (commonly Azure Databricks, Azure Synapse); documentation and collaboration (commonly Confluence, SharePoint); reporting (commonly Power BI, Excel)

• Base Salary Range: $90,000–$125,000 annually, varying by seniority and geography
• Bonus: Annual performance bonus of 8–12% of base salary
• Equity: Equity participation uncommon; RSUs offered at select enterprise or tech-adjacent employers
• Health Benefits: Medical, dental, and vision coverage; employer contribution typically 70–80%
• PTO: 15–20 days annually, plus standard federal holidays
• Common Perks: Professional development stipend, meal vouchers or cafeteria subsidies, employee discount programs

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Work authorization in the United States is required; employment eligibility will be verified before the start date. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other characteristic protected under applicable federal, state, and local law. Reasonable accommodations are available to individuals with disabilities throughout the application and employment process upon request. Offers of employment are contingent on the successful completion of a background check conducted in accordance with applicable law.

The Business Engineer owns the stability of Meta's advertising systems for its largest clients, building scalable solutions by troubleshooting complex technical issues across Ads API, Pages, and Platform in collaboration with product engineering teams. Working directly within a dedicated client pod alongside Sales and cross-functional partners, this role delivers business impact by translating client goals into technical solutions that enhance ad performance and prevent disruptions at scale.

Key Responsibilities

• Troubleshoot complex technical issues in collaboration with product teams to debug or enhance products and mitigate adverse effects on client business.
• Present technical findings to clients.
• Maintain relationships with partner teams and internal and external clients.
• Present technical opportunities in a consulting capacity.
• Build technical expertise in ads products including Ads API, Pages, and Platform, and provide consultative guidance.
• Build new products and improve existing ones in collaboration with product engineering teams to meet business needs.
• Understand client business goals and proactively apply knowledge of products, technologies, and business within the ads ecosystem to build solutions at scale.
• Conduct code reviews, provide constructive feedback, and action feedback from reviews of own code.
• Understand system architecture and integration components to propose solutions that unblock client business opportunities or enhance stability.
• Document and develop best practices to help cross-functional partners, clients, and customers.

Required Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience, to be completed before joining.
• 3+ years of experience as a software engineer, solutions architect, or partner/sales engineer.
• Experience writing and shipping reliable, scalable, and efficient code.
• Software development skills in one or more of Python, PHP, C/C++, Ruby, C#, or Java.
• Experience writing SQL.
• Communication skills with experience presenting to both technical and non-technical audiences, including business, marketing, and sales stakeholders.
• Experience working with global teams.

Embedded within a cross-functional IT project team, the Business Engineer supports accurate data migrations, reconciliations, and reporting while capturing and analysing user requirements across an international user community. Working closely with developers and business stakeholders, this role delivers business impact by ensuring newly developed features meet acceptance criteria and reach production successfully.

Core Functions

• Monitor data migrations and reconciliations.
• Ensure accurate reporting and up-to-date documentation.
• Provide ad hoc analysis, including data mining.
• Communicate with the international user community.
• Capture further user requirements and prepare their analysis and user stories.
• Cooperate with developers during implementation for clarification and to ensure acceptance criteria are met.
• Participate in internal testing of newly developed features, support user testing, and contribute to successful roll-out to production.

Qualifications & Experience

• Previous experience in IT project work.
• Knowledge of basic accounting principles, insurance, reinsurance, or actuarial work is a plus.
• Basic experience with SQL, Python, or R in a cloud-based data platform environment such as Azure Databricks, Azure SQL Server, or Azure Synapse.
• Basic experience with Power BI is beneficial.
• Experience with Excel, Word, and PowerPoint for analysis and documentation.
• Strong analytical skills with the ability to understand problems and work independently on solutions with attention to detail.
• Willingness to learn and grow.
• Good spoken and written English communication skills.
• Ability to work in an agile and cross-cultural environment and take ownership and responsibility.

Reporting to the transformation director, the Business Engineer shapes the employee experience and organisational effectiveness of the Inclusion and Diversity department by driving survey initiatives, deploying digital tools such as a Confluence Proton Therapy space, and coordinating quarterly town halls. Partnering with senior leadership across all job levels, this role enables measurable organisational improvement through diagnostics, strategic portfolio support, and MECE-structured communication.

Primary Duties

• Drive ongoing employee experience survey initiatives for the Inclusion and Diversity department.
• Organise quarterly town halls.
• Deploy a Confluence Proton Therapy space.
• Create and deploy an ID quiz game.
• Coordinate Launch and Learn initiatives.
• Co-conduct diagnostics on organisational pain points.
• Provide ad hoc support on miscellaneous topics led by the transformation director, including board preparation, strategic portfolio review, product management revamp, and staff management.

Skills & Qualifications

• Creative thinking and ability to think outside the box.
• Strong conceptual and practical thinking, problem-solving, and MECE structuring skills.
• Clear and empathetic communication skills, including top-down communication.
• Ability to collaborate across all job levels and maintain credibility with senior leadership and management.
• Business acumen with strong organisation, time management, and sense of autonomy.
• Intellectual curiosity and audacity.
• Coachability and ability to perform under pressure.
• Proficiency in PowerPoint and Excel.
• Fluency in French and English.

Sitting at the intersection of solution sales and mechanical engineering, the Business Engineer leads territory revenue growth by engaging customer management at all levels to deliver total cost of ownership analyses and design solutions around rotating equipment in petrochemical, chemical, power, and mining industries. Operating across lubrication, seals, and condition monitoring teams, this role expands the solution partner ecosystem and drives new business models that strengthen client outcomes across five value platforms.

Duties

• Achieve annual budget targets for contract signing value, sales revenue, and margin for assigned territories and industries.
• Work closely with solution partners and end users to identify and win opportunities that minimise customers' total cost around rotating equipment.
• Collaborate with lubrication, seals, and condition monitoring teams to improve equipment performance and identify business opportunities.
• Replicate solutions in target segments.
• Proactively engage customer management at all levels to introduce service values, deliver assessments, analyse customer pain points, and design solutions with total cost of ownership analysis.
• Develop new solution partners to expand the solution package for focus segments.
• Develop new business models to motivate solution partners with existing customers to join the ecosystem.
• Develop new customers in the region through new markets or new projects.
• Represent the company as a knowledge engineering provider, delivering value propositions across five platforms.
• Lead negotiations for local contracts and local programmes and prepare commercial offers.
• Manage order book quality and ensure timely payments in collaboration with customer service and relevant stakeholders.
• Follow management instructions and procedures, report Environment, Health, and Safety risks and incidents, and identify quality risks and opportunities for improvement.

Requirements

• Degree in Mechanical Engineering, Control Engineering, Automation, Industrial Engineering, Mechatronics, or equivalent.
• 8–10 years of working experience, including at least 3 years in production or equipment management.
• At least 5 years in solution or service sales and business consulting.
• Industry experience in one or two of the following domains: petrochemical, chemical, power, or mining.
• Technical knowledge of mechanical or automation and manufacturing processes in relevant segments.
• Experience in Lean, TQM, Kaizen, or Six Sigma projects.
• Well-versed in solution or service sales, commercial, and consulting practices.
• Production management or equipment management experience.
• Strong mathematics and financial acumen.
• Strong planning, coordination, communication, interpersonal, and problem-solving skills.
• Customer-centric thinking and presentation skills.
• Good command of written and spoken English and Mandarin.

A key member of the Corporate Security team, the Business Engineer leads the strategy and tactical execution of business continuity planning across Avalara's global presence, including tabletop exercises, business impact analyses, and vendor risk assessments. Collaborating across functions and geographies, this role builds organisational resilience by translating legal and contractual requirements into technical controls and keeping senior leaders informed of continuity readiness.

Functions

• Drive business continuity planning initiatives, including plan maintenance, remediation, and mitigation efforts.
• Work with stakeholders to understand business continuity needs and requirements.
• Interact with customers and business partners to understand and respond to business continuity plan assurance needs and concerns.
• Identify gaps in technical and policy documentation that expose business continuity risk.
• Partner with the vendor risk management team to assess operational risks related to third-party vendors.
• Maintain business impact analyses across departments and drive improvements to strengthen business resiliency.
• Own business continuity testing, including defining and executing tabletop exercises.
• Report business continuity readiness to leaders and senior management through reports, dashboards, and presentations.
• Develop and deliver training to teams across the organisation.
• Track, investigate, and assist in crisis management incidents.
• Monitor news and alert services to identify events that could impact offices or employees.

Experience & Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 4–6 years of hands-on business continuity or crisis management experience, including planning, implementation, execution, and maintenance.
• Experience with business continuity risk management methodologies, including ISO 27001.
• Experience running tabletop exercises for cyber incident simulation and conducting physical emergency preparedness exercises.
• Experience working with Amazon Web Services or other public cloud providers.
• Experience translating legal or contractual requirements into technical controls.
• Experience in the design, delivery, and implementation of vendor risk management processes.
• Strong project and programme management skills.
• Knowledge or experience in identity and access management, cloud hosting, or database administration.
• Excellent written, verbal, and presentation skills with the ability to tailor messaging to the intended audience.
• Previous hands-on experience managing organisations and leaders through crisis incidents.

Sustained manufacturing performance in the medical device industry depends on the Business Engineer, who identifies, manages, and executes continuous improvement initiatives by applying Six Sigma methodologies, developing manufacturing processes, and advising teams on validation and test methods. Based within operations, this role strengthens quality system compliance and reduces costs and cycle times by leading improvement projects at both internal departments and key strategic suppliers.

Accountabilities

• Support manufacturing operations.
• Identify, manage, and execute improvement initiatives.
• Plan, manage, and execute deliverables through proper and timely utilisation of resources to ensure project delivery.
• Provide coaching and training to all departments.
• Develop and promote business excellence best practices.
• Conduct frequent organisational assessments to measure adoption of excellence practices throughout the business.
• Develop assessment reports including strength points, areas for improvement, and recommendations.
• Initiate, recommend, and implement changes to improve quality system compliance, efficiency, and effectiveness, and to eliminate defects and reduce costs and cycle times.
• Develop manufacturing processes and create procedures, work instructions, and forms.
• Own technical oversight for the planning, organising, execution, and coordination of continuous improvement projects at key strategic suppliers.
• Advise teams on validation requirements, test methods, and manufacturing methods to meet quality, cost, and market release objectives.

Technical Qualifications

• Bachelor's degree in Engineering.
• Master's degree preferred.
• Six Sigma Green Belt preferred.
• 4–6 years of experience.
• Medical device industry experience.
• Experience leading continuous improvement and change projects.
• Excellent communication skills and ability to work independently with strong leadership skills.
• Proven ability to multi-task and adapt quickly in a fast-paced environment.
• Process- and results-oriented mindset.

As the Business Engineer, this role serves as the third-line escalation point for the Skype for Business platform and EICC call centre services, ensuring infrastructure documentation, security standards, and protocols remain current across an enterprise unified communications environment. The collaboration team relies on this work to maintain service reliability and drive cross-team issue resolution across Exchange, BlackBerry UEM, and related platforms.

Activities

• Serve as the third-line escalation point for all issues, problems, and changes for the Skype for Business platform, including the EICC call centre services platform.
• Ensure documentation of existing and new infrastructure remains updated and consistent with standards.
• Ensure all processes and protocols are observed in running the environment, including security standards.
• Work with other teams to resolve issues and improve the overall Skype for Business service.
• Support other key platforms within the collaboration team, including Exchange and BlackBerry UEM.

Position Requirements

• Bachelor's degree in Computer Science or equivalent based on academic credentials, training, or experience, with 24 months of job-related experience.
• 3 years of experience supporting an enterprise Skype VOIP environment.
• In-depth understanding of Skype for Business, Office 365, and unified communications.
• Experience configuring Session Border Controllers.
• Experience with EICC, Exchange 2010/2016+, and BlackBerry UEM.
• Experience with operations support of an enterprise server environment, including security protocols, patching, and monitoring.
• Experience working within a ticket logging system to agreed SLAs.
• Demonstrated ability to lead technical solutions and drive internal technical change.
• Proven analytical and problem-solving skills.
• Excellent communication skills and a proven track record of delivering excellent customer service.

Business Engineer delivers on-time, quality-assured translation services by processing requests through standard operating procedures in close coordination with Buyers, Suppliers, and the Product team. Success in the position means maintaining accurate records across all translation activities and managing workload effectively within a Czech and English bilingual environment.

Operational Focus

• Ensure all translation requests are delivered on time and to the required quality standard.
• Collaborate with Buyers, Suppliers, and connected departments to ensure all requests are processed on the system.
• Maintain accurate records across all translation activities.
• Deliver work based on standard operating procedures defined for each process.
• Respond to queries from the Product team.
• Manage workload effectively and promptly.
• Be accountable for all activities and processes within the assigned area as detailed in the standard operating procedures.

Knowledge, Skills & Abilities

• Translations experience.
• Experience balancing priorities in a fast-paced, constantly changing environment to meet tight deadlines.
• Computer literacy, including experience using MS Office tools such as Excel, Word, and PowerPoint.
• Ability to work accurately and consistently.
• Strong process and performance management skills.
• Czech and English proficiency.

The Business Engineer develops complex enterprise systems, workflows, and high-quality tools in PHP/Hack and JavaScript/React, applying software engineering skills through an operational lens to drive meaningful business impact at scale. Reporting to product and partner engineering teams, this role advances large-scale strategic projects by leading design and code reviews and collaborating closely with product managers and designers to deliver reliable, performant systems with appropriate monitoring.

Key Deliverables

• Build complex enterprise systems, workflows, and high-quality tools enabling operations at scale.
• Build highly reliable and performant systems with appropriate monitoring and alerting.
• Code primarily in PHP/Hack and JavaScript/React.
• Conduct design and code reviews.
• Work closely with product managers, product designers, and partner engineers to lead or contribute to large-scale strategic projects.
• Apply software engineering skills in a business context to drive meaningful business impact by approaching problems through an operational lens.

Professional Experience

• Bachelor's degree with 2+ years of programming experience.
• Experience writing self-documented code.
• Experience assessing, analysing, and resolving issues using data.
• Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment.
• Experience communicating with both technical and non-technical audiences.