The Business Development Account Manager is responsible for securing new business and maintaining existing relationships with recruitment agencies, leveraging sales skills over the phone to meet or exceed all targets and key performance indicators. This role involves scheduling client meetings to expand the network and educate on services while ensuring top-notch customer service and adherence to compliance standards. Additionally, the manager handles full account management through various phases, from initial contact to post-sale, enhancing customer engagement with tailored sales tools and products.
Tips for Business Development Account Manager Skills and Responsibilities on a Resume
1. Business Development Account Manager, IBM, Armonk, NY
Job Summary:
- Manage customer accounts for the purpose of growing new business
- Proposal Generation and BD Management for new/existing Business Opportunities
- Proposal and Contract Review for new and existing business relevant to the customer base
- Act as Customer POC for commercial aspects of new programs, existing programs
- Work hand-in-hand with AMETEK Regional Sales Mgrs for new/existing business
- Manage commercial program milestones and scope changes for new/existing business
- Estimation of costs associated with the manufacturing of heat exchangers
- Proposal Review for new (or modified existing) business and work breakdown for cost estimation of labor, material, sub-contract procurement, non-recurring engineering, tooling and testing
- Generate and Breakdown Bill of Materials (BOM)
- Generate estimates for the cost for Labor, Raw Materials and Subcontracted work and NRE/Tooling/Test
- Generate business case modeling to review costs/margins with upper management
Skills on Resume:
- Customer Account Management (Soft Skills)
- Business Development Management (Hard Skills)
- Proposal Generation (Hard Skills)
- Contract Review (Hard Skills)
- Commercial Program Management (Soft Skills)
- Collaboration with Regional Sales Managers (Soft Skills)
- Project Management (Hard Skills)
- Cost Estimation and Financial Analysis (Hard Skills)
2. Business Development Account Manager, Salesforce, San Francisco, CA
Job Summary:
- Maintain and win new business from recruitment agencies by articulating key elements of the service effectively over the phone.
- Work through existing contacts to hit targeted contact rates on a weekly and monthly basis.
- Book client meetings, for field sales partners, to educate UK agencies on service and to effectively grow their network of contacts.
- Use sales ability to influence contacts to continue/start using the various services we have available to them
- Provide a professional and proactive relationship management service to a large portfolio of recruitment agencies.
- Protect the reputation of the business by operating to the highest standards of compliance and customer service at all times, in line with corporate values.
- Meet or exceed all targets and Key Performance Indicators
- Develop market intelligence and sales opportunities to win revenue.
- Manage customer accounts through all phases of a sale, initial business development, quotes and proposals, contracting, product development, delivery, and post-sale service.
- Execute high standards of customer service and responsiveness.
- Assist in the development of sales tools and sales products to better inform customers.
Skills on Resume:
- Effective Communication Skills (Soft Skills)
- Networking Abilities (Soft Skills)
- Appointment Setting (Hard Skills)
- Sales Influence (Soft Skills)
- Relationship Management (Soft Skills)
- Target Achievement (Hard Skills)
- Account Management (Hard Skills)
- Customer Service Excellence (Soft Skills)
- Sales Tools Development (Hard Skills)
3. Business Development Account Manager, Intel, Santa Clara, CA
Job Summary:
- Effectively maintain and grow relationships with the existing customer base in a defined portfolio
- Strategic sales planning/ developing growth areas
- Develop a business plan for assigned accounts
- Develop and manage ongoing strategy plan with input from stakeholders within the relationship matrix
- Ensure targets, policies, and procedures are followed and threats and opportunities are well communicated
- Assess the market and identify new opportunities
- Establish and maintain relations and understand needs to ensure a solution is meeting requirements and assist where possible to continuously improve customer service
- Understand and respond appropriately to customer needs, transitioning query to customer service
- Responsible for creating strong business relationships and generating sales revenue with Control Solutions’ current and future customers.
- Cultivate and grow sales revenue through the identification of new accounts.
- Work to support the entire organization in achieving sales order objectives with assigned accounts and territories.
Skills on Resume:
- Strategy Management (Hard Skills)
- Communication (Soft Skills)
- Market Analysis (Hard Skills)
- Customer Service (Soft Skills)
- Sales Generation (Hard Skills)
- Problem-Solving (Soft Skills)
- Negotiation (Soft Skills)
- Team Collaboration (Soft Skills)
- Adaptability (Soft Skills)
4. Business Development Account Manager, Uber, San Francisco, CA
Job Summary:
- Handle sales coordination and client servicing administrative work.
- Coordinate client meetings online and offline.
- Work with team to develop proposals and sales kits that speak to the client's needs, concerns, and objectives.
- Participate in pricing the solution/service.
- Demonstrate a thorough understanding of clients business,
- Plan the resources appropriately and offer value propositions with viable solutions to meet customers' needs.
- Discuss the SOP / KPI with customers and ensure all functional departments understand the client's expectations.
- Maintain a thorough understanding of and interest in China and Hong Kong eCommerce retail and New Retail ecosystem,
- Provide solutions and equip with knowledge of market intelligence.
- Work with various internal parties to provide and maintain quality service by establishing and enforcing organization standards.
Skills on Resume:
- Sales Coordination (Hard Skills)
- Client Servicing Administration (Hard Skills)
- Proposal Development (Hard Skills)
- Solution Pricing (Hard Skills)
- Client Understanding (Hard Skills)
- Resource Planning (Hard Skills)
- Communication and Expectation Management (Soft Skills)
- Market Intelligence (Hard Skills)
5. Business Development Account Manager, Airbnb, San Francisco, CA
Job Summary:
- Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients
- Markets all types of commercial lines new business and renewals
- Develops and Maintains Marketing relationships with Carriers and Wholesalers
- Leads the Day-to-day client support
- Prepares new business and renewal client/carrier marketing submissions and agency/client presentations
- Initial contact for commercial claims and support where necessary
- Manages and grows new business opportunities from the company pipeline of cross-sale opportunities from existing employee benefits accounts.
- There are no supervisory responsibilities for this position.
- Demonstrate a technical competence to create and pursue Control Solutions’ product application opportunities.
- Identify customer needs and new revenue opportunities within the assigned customer organizations.
- Provide technical solutions to customers that satisfy company goals and strategies.
- Support strategic planning and forecasting processes.
Skills on Resume:
- Client Relationship Management (Soft Skills)
- Business Development (Hard Skills)
- Carrier Relations (Hard Skills)
- Client Support Leadership (Soft Skills)
- Strategic Marketing (Hard Skills)
- Claims Handling (Hard Skills)
- Cross-Selling (Hard Skills)
- Technical and Strategic Acumen (Hard Skills)
6. Business Development Account Manager, Dell Technologies, Round Rock, TX
Job Summary:
- Responsible for all client communications, conflict resolution, and compliance on client deliverables and participates in renewing existing clients’ contracts.
- Reviews all major deliverables to ensure quality standards and client expectations are met.
- Possesses key local market knowledge across the organization and within the assigned market(s).
- Ensures that client issues are dealt with in an efficient manner.
- Works closely with the product team in order to maintain a continuous knowledge of account and product status and to identify potential issues and/or opportunities within or related to the products, services, and accounts.
- Ensures that all processes and procedures are completed, quality standards are met, and programs/services are efficiently completed and maintained in the manner as initially implemented.
- Communicates the client’s goals and represents the client’s interests to the team.
- Provides regular two-way communication between the client and team, to provide a strong team representation and sets proper client expectations.
- Shares and follows up on identified leads to other product lines within owned accounts.
- Maintains a thorough understanding of BSMH/Harness Health Partner’s capabilities and service, and effectively communicates all offerings to the client.
Skills on Resume:
- Relationship Management (Soft Skills)
- Conflict Resolution and Compliance (Soft Skills)
- Quality Assurance (Hard Skills)
- Market Knowledge (Hard Skills)
- Product Team Collaboration (Soft Skills)
- Process and Procedure Management (Hard Skills)
- Team Communication (Soft Skills)
- Cross-Selling (Hard Skills)
7. Business Development Account Manager, Oracle, Redwood City, CA
Job Summary:
- Developing solid and trusting relationships with major key clients
- Generate new business opportunities with advanced business knowledge and practices
- Generate leads and turn them into opportunities for sales
- Develop 3 - a monthly sales strategy plan
- Facilitate face-to-face appointments with all potential clients
- Maintain a robust sales funnel of opportunities
- Prepare presentations and proposals using the Mammoth template(s)
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Managing communications between key clients and internal teams
- Strategic planning to improve client results
- Expanding relationships and bringing in new clients
- Service and maintain existing accounts
- Manage all accounts according to the customer portfolio requirements/expectations
- Develop and drill down a weekly account management/sales call list
Skills on Resume:
- Relationship Building (Soft Skills)
- Strategic Sales Planning (Hard Skills)
- Lead Generation and Conversion (Hard Skills)
- Presentation and Proposal Preparation (Hard Skills)
- Client Issue Resolution (Soft Skills)
- Account Management (Soft Skills)
- Sales Funnel Management (Hard Skills)
- Strategic Client Growth (Hard Skills)
8. Business Development Account Manager, Spotify, New York, NY
Job Summary:
- Responsible for the development, implementation and execution of broker relationship strategies for a group of assigned brokerages.
- Ensure broker relationships are healthy and prospering.
- Communicate organizational strategy, including product, appetite, new rating programs and pricing methodology, etc.
- Collaborate with the Regional Branch Directors and Managers to execute branch objectives, such as growth, profitability, mix of business and retention.
- Seek new business opportunities.
- Manage monthly reports to track metrics and ensure growth and profitability.
- Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients
- Markets all types of commercial lines new business and renewals
- Develops and Maintains Marketing relationships with Carriers and Wholesalers
- Leads the Day-to-day client support
- Prepares new business and renewal client/carrier marketing submissions and agency/client presentations
- Initial contact for commercial claims and support where necessary
- Manages and grows new business opportunities from the company pipeline of cross-sale opportunities from existing employee benefits accounts
Skills on Resume:
- Relationship Management (Soft Skills)
- Strategic Communication (Soft Skills)
- Collaboration and Teamwork (Soft Skills)
- Business Development (Hard Skills)
- Analytical Skills (Hard Skills)
- Client Relationship Management (Soft Skills)
- Marketing and Sales (Hard Skills)
- Problem Solving (Hard Skills)
9. Business Development Account Manager, Adobe, San Jose, CA
Job Summary:
- Establishing customer forecasts, and developing/implementing strategies for growth through innovative thinking, collaboration, and hard work.
- Establishing competitive pricing strategies to meet/exceed financial targets.
- Analyze customer market conditions while developing strategic plans for growth.
- Analyze business results and competitive performance, and develop/make recommendations to meet/exceed financial targets.
- Preparing presentations to accounts.
- Maintaining department database records, and preparing/analyzing reports on customer performance.
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
- Collaborate with cross-functional teams to bring initiatives/strategies to market including new product development.
- Participating in trade shows including preparation, setup
- Interact with Business Management, Engineering, Operations, Purchasing, Finance, and other internal departments to ensure timely and total client satisfaction.
- Identify buying influences, budgets, and purchasing criteria.
- Investigate and resolve customer complaints or issues.
Skills on Resume:
- Forecasting Skills (Hard Skills)
- Innovative Thinking (Soft Skills)
- Collaboration Skills (Soft Skills)
- Analytical Skills (Hard Skills)
- Presentation Skills (Soft Skills)
- Data Management (Hard Skills)
- Customer Relationship Management (Soft Skills)
- Cross-functional Collaboration (Soft Skills)