Job Summary:

• Overseeing the outsourced payroll, billing and credit control for the business
• Assisting candidates with payroll inquiries
• Using Xero to pay supplier invoices
• Respond to client inquiries regarding invoices
• Reconciling the company credit card monthly
• Calculating and processing quarterly VAT return
• Providing reporting information to Companies House and Office for National Statistics
• Completing Excel spreadsheets to assist with company reporting
• Managing vetting and audit packs for various clients
• Onboarding and offboarding internal employees, including IT setup
• Submits life insurance applications “in good order” and in an efficient timeframe.

Skills on Resume: 

• Payroll Management (Hard Skills)
• Customer Service (Soft Skills)
• Financial Software Proficiency (Hard Skills)
• Reconciliation Skills (Hard Skills)
• Tax Compliance (Hard Skills)
• Regulatory Reporting (Hard Skills)
• Data Analysis and Reporting (Hard Skills)
• Organizational Skills (Soft Skills)

Job Summary:

• Utilizing various business processes and systems
• Work across Research, Legal, and Accounting teams
• Facilitate the subcontractor agreement process, compliance, and timelines per internal requirements and protocols
• Track, assign, and monitor all daily legal requests through help-desk ticketing software
• Manage status updates for long-term department projects
• Ensure deadlines are met and desired outcomes are achieved
• Proofread and reformat documents, spreadsheets, forms and correspondence
• Ensure various corporate patent & trademark filings are up to date
• Manage and administer key departmental business and knowledge management systems
• Collaborate with Fulfillment, Accounting and Legal teams on customer setup activities
• Organize, log, and maintain accurate internal documentation and metrics
• Assist Finance department leadership with administrative support, additional tasks

Skills on Resume: 

• Business Process Utilization (Hard Skills)
• Interdepartmental Collaboration (Soft Skills)
• Contract Management (Hard Skills)
• Ticketing Software Management (Hard Skills)
• Project Management (Hard Skills)
• Document Management (Hard Skills)
• Legal Compliance (Hard Skills)
• Administrative Support (Hard Skills)

Job Summary:

• Completing quarterly appraisal reporting and scheduling staff appraisal meetings
• Providing end-of-month and end-of-quarter financial reporting for senior stakeholders
• Managing staff birthdays and anniversaries
• Providing ad hoc IT support for the team
• Managing quarterly candidate, client and team events
• Completing requests from clients for further information documentation
• Managing the GDPR process and responses
• Overseeing general office facilities and delegating tasks to the Team Administrator
• Answering incoming calls, greeting candidates, entering information into the CRM system, 
• Formatting CV’s and posting job advertisements

Skills on Resume: 

• Organizational Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Administrative Skills (Hard Skills)
• Technical Proficiency (Hard Skills)
• Attention to Detail (Soft Skills)
• Problem-Solving Skills (Soft Skills)
• Event Management (Hard Skills)
• Customer Service Skills (Soft Skills)

Job Summary:

• Drive sales growth through full implementation of the EarQ’s three Pillars of Value (POV) in order to effect growth in practices through increased sales and profitability
• Partner with RM and BA to execute a business development/prospecting plan to drive required results for each Coordinator that meets and exceeds expectations
• Implement the POV for each practice leading to measurable increased sales and profitability
• Focus on Patient Connections to drive utilization of IRIS and coordinate with marketing agency to improve member spend to 15% of planned member revenue
• Implement Practice Essential training seminars (virtual) on a defined basis
• Utilize EarQ 360 tools for practice growth and profit gain and capture P&L to verify success
• Drive utilization of member differentiation as part of the Membership Advantage pillar to practices
• Coordinate Practice Essentials pillar with RM and BA that drives business process and behavioral change
• Working cooperatively and cross-organizationally within Demant and other business partners (especially inside sales)
• expand the audiology offering to include other resources/services as market needs and expansion opportunities dictate
• Work with RM/BA and marketing team to drive effective Area Marketing and improve Patient Connections
• Coordinate marketing activities, requests, and spend with the member, field, and marketing agency to drive traffic through Patient Connections leading to 20%+ Year-over-year growth with existing members.

Skills on Resume: 

• Sales Strategy and Execution (Hard Skills)
• Business Development (Hard Skills)
• Marketing Coordination (Hard Skills)
• Training and Development (Hard Skills)
• Utilization of Tools and Analytics (Hard Skills)
• Cross-Organizational Collaboration (Soft Skills)
• Healthcare Industry Knowledge (Hard Skills)
• Results-Driven Approach (Soft Skills)

Job Summary:

• Inspire practice owners and ENTs to drive growth in order to achieve a unit sales in hearing aid revenue
• Inspire practice owners and ENTs to drive growth by using IRIS to achieve monthly IRIS sales of $200k per month in hearing aid revenue
• Coordinate with field sales to increase sales ordering and maximize marketing to drive revenue for EarQ
• Execute portfolio consistent with defined competencies required for success that leads to exceeded quarterly sales goals for RM/BA
• Actively manage time and focus to increase the portfolio, meet customers needs and drive business growth by speaking to 25 members per day
• Assist that the areas meet or exceed budget targets for unit sales, revenue, and profitability
• Assist that the areas meet or exceed budget targets for IRIS sales, revenue, and profitability
• Assist prospecting efforts and help maintain portfolio pipeline for the areas by ensuring that dormant or inactive members and new unit volume targets are met
• Represent EarQ at appropriate industry events and continuing education seminars
• Develop, maintain, and maximize internal and external vendor partner relationships (especially inside sales)
• Perform miscellaneous tasks/projects as directed by EarQ leadership.

Skills on Resume: 

• Leadership and Inspirational Skills (Soft Skills)
• Sales and Marketing Strategy (Hard Skills)
• Coordination and Collaboration (Soft Skills)
• Sales Execution (Hard Skills)
• Time Management and Focus (Soft Skills)
• Financial Acumen (Hard Skills)
• Pipeline Management (Hard Skills)
• Relationship Building (Soft Skills)

Job Summary:

• Serving as the primary customer contact point and liaison for an assigned navigation product.
• Collect and organize data on competing products for assigned product line related to feature content, market price and volumes.
• Support the preparation of presentation materials, proposals and quotations for new products or services under the supervision of the Department Manager.
• Support special projects and cross-functional teams.
• Responsible as the primary communication window with the customer for assigned project(s).
• Fielding requests for quotations, issuing quotations, conducting contract reviews and processing orders for assigned customers or projects, 
• Review and Negotiation of Contracts, Business Models, and Partnerships relevant to assigned projects or product lines. 
• Negotiation with internal stakeholders (Product Management, Engineering, Operations, Domestic HQ, and Global offices) to achieve a successful launch of said projects/products
• Support the gathering and analysis of marketing data and customer voice for input into Product Planning.
• Support the creation of new features with the Advanced Engineering and Product Planning departments by using the collected data and customer feedback. 
• Support and guide contract management lifecycle from submission to final execution 

Skills on Resume: 

• Customer Relationship Management (Soft Skills)
• Market Research and Analysis (Hard Skills)
• Presentation and Proposal Preparation (Hard Skills)
• Project Management (Hard Skills)
• Contract Management and Negotiation (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Marketing Data Analysis (Hard Skills)
• Product Development Support (Hard Skills)

Job Summary:

• Present and review new product service concepts to internal stakeholders as well as current and potential customers
• Support Marketing Coordinator in planning marketing events at industry and private events.
• Research and plan/propose additional field marketing opportunities to management. 
• Attend industry events and prepare reports on items of interest to current business or future product development
• Participate in the meetings with affiliate company, parent company and suppliers to meet the schedule and service conditions for new products under development. 
• Support preparing and presenting proposals for product or service pricing with customers for the new features
• Generation of activity reports related to identification, pursuit and progress towards achieving new business objectives defined by management
• Support the creation of fiscal year targets and provide inputs for budgeting
• Facilitate and drive daily execution of key tasks, processes, and projects 
• Ensure timely resolution of requests, inquiries, milestones, and issues.
• Collaborating and communicating with individuals and teams across the company

Skills on Resume: 

• Presentation Skills (Soft Skills)
• Event Planning (Hard Skills)
• Research Skills (Hard Skills)
• Report Writing (Hard Skills)
• Communication Skills (Soft Skills)
• Proposal Development (Hard Skills)
• Analytical Skills (Hard Skills)
• Project Management (Hard Skills)

Job Summary:

• Assisting the Sales Managers to achieve targets and increase profits over and above the annual budget
• Assisting the sales team in maintaining the relationship with existing suppliers/brokers
• Maintaining and upholding the highest standards of customer services
• Ensuring that best practice is both shared and implemented within the operating company
• Dealing with all aspects of New Business administration in accordance with the agreed service level agreements
• Reviews, screens, and coordinates with other Covr team members to ensure all documentation has the accurate information necessary to complete each carrier-specific life insurance application.
• Manages the signature process for incoming applications, delivery requirements and other important documents on a timely basis using Docusign or wet signatures.
• Creates tasks in the case management system for Case Manager review.
• Order requirements to include exams, labs, EKG and e-interviews.
• Manages general email boxes and faxes and distributes to the assigned Case Manager or Intake Specialist.
• Processes policies that are received and sent out for signed delivery requirements.
• Works and manages spreadsheets and trackers.

Skills on Resume: 

• Sales Support Skills (Hard Skills)
  
• Supplier/Broker Relationship Management (Soft Skills)
• Customer Service Excellence (Soft Skills)
• Best Practice Implementation (Soft Skills)
• Administrative Efficiency (Hard Skills)
• Documentation Management (Hard Skills)
• Task Management (Hard Skills)
• Data Management and Analysis (Hard Skills)