BUSINESS CONTINUITY MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Oct 03, 2024 - The Business Continuity Manager possesses extensive experience in business continuity management, equipped with a deep understanding of local, state, and federal emergency management standards. With expertise in the Business Continuity Institute's Good Practice Guidelines and a robust grasp of business and technology life cycles, this role excels in developing and implementing continuity strategies. Essential skills include effective communication across all management levels, teamwork facilitation, and strong interpersonal abilities to manage conflicts and ensure organizational resilience.
Essential Hard and Soft Skills for a Standout Business Continuity Manager Resume
- Risk Assessment
- Impact Analysis
- Disaster Recovery
- Compliance
- Emergency Management
- IT Resilience
- Data Analysis
- Project Management
- Technical Writing
- Training
- Leadership
- Communication
- Problem Solving
- Adaptability
- Decision Making
- Teamwork
- Attention to Detail
- Stress Management
- Strategic Thinking
- Interpersonal Skills
Summary of Business Continuity Manager Knowledge and Qualifications on Resume
1. BS in Emergency Management with 2 years of Experience
- Experience in a risk management position
- Thorough understanding of risk management.
- Excellent strategic, problem solving, and analytical skills.
- Ability to think through hypothetical situations and concepts
- Ability to identify risks & weaknesses in various business processes.
- Ability to collaborate with others to develop an emergency plan.
- Excellent communication skills and detail-oriented
- Proficient with Microsoft Office Suite or related software.
- Alignment with company values and culture
- Growth mindset (receptive to feedback, learning)
2. BS in Information Technology with 10 years of Experience
- Proven track record in Business Continuity Management and/or IT Service Continuity Management
- Good knowledge of Business Continuity Management practices and protocols
- Good knowledge and/or previous experience on the following topics
- Ability to design incident & Crisis management framework for (complex) matrix organisations
- Ability to vendor management and vendor resilience, IT Infrastructure, IT & Cyber Security
- Good knowledge of the operational risk profile and business model of Deutsche Börse Group
- Excellent analytical skills, creativity, critical thinking
- Ability to identify problems and propose solutions
- Ability to collaborate with process owners to learn Business Operations quickly
- Ability to take forward internal auditing, scheduling audits and training other process owners in BCMS
3. BS in Risk Management with 5 years of Experience
- Experience with business continuity standards (ISO 22301, NFPA 1600)
- Strong analytical, organizational, problem-solving, and decision-making skills.
- Strong verbal and written communications
- Experience in managing a complex business continuity program.
- Experience with real-word incident response or business disruption events
- Experience with conducting or coordinating risk assessments on critical business processes or operating locations.
- Familiar with National Incident Management System (NIMS) and Incident Command System
- Experience with automated technology solutions to assist in the planning and updating of Business Impact Analysis (BIA’s) and Business Continuity Plans
- Proficient with Microsoft Office Professional Suite
- Experience in developing, refining and coordinating enterprise-wide policies and procedures.
4. BS in Cybersecurity with 7 years of Experience
- Experience in business continuity, disaster recovery and/or incident management in complex environments
- Demonstrated experience in working on large multi-disciplined, cross-functional initiatives
- Demonstrated broad perspective in a business environment
- Technically conversant in infrastructure recovery, network connectivity and storage restoration.
- Strong analytical, conceptual and problem-solving skills
- Demonstrated broad perspective in a business environment
- Demonstrated end-to-end perspective in technology as well as business environments
- Ability to work on, define, and resolve ambiguous and/or escalated issues arising from operations and requiring coordination with other departments
- Effective teaming skills encompassing cross-functional teams, peer relationships, informing and understanding and appreciate differences
- Excellent verbal, written and presentation communications skills
5. BS in Homeland Security with 3 years of Experience
- Ability to work with all levels of management
- Strong verbal and written communication skills.
- Good team-working and excellent facilitation skills
- Experience working in Business Continuity or related field.
- Strong knowledge of local, state and federal emergency management organizations
- Working knowledge of business continuity operations, concepts, and methodologies
- An understanding of the Business Continuity Institutes Good Practice Guidelines
- Knowledge of technology and business concepts, life cycles and processes
- Strong interpersonal skills in terms of effective listening, patience, composure and conflict management
6. BS in Supply Chain Management with 8 years of Experience
- Experience Manufacturing, risk management, or business continuity
- Strong knowledge of manufacturing, shipping, and supply chain operations, infrastructure, and technology.
- Solid understanding of core risks and threats and experience in developing effective and measurable programs.
- Strong leadership skills with the ability to develop, brief, implement and instruct others on business continuity requirements and Standard Operating Procedures.
- Highly effective organizational, interpersonal, communication, and group leadership skills are required.
- Highly developed project management skills with a focus on timely completion of tasks
- Ability to identify and assess a changing array of risks.
- Must be able to work independently and have effective
- Ability in decision making, problem-solving, and influencing others.
- Independent, self-starter, with a strong work ethic, high degree of motivation
7. BS in Business Administration with 4 years of Experience
- Ability to contribute to a positive team culture, proven dedication to teamwork, leadership, and integrity within a professional environment.
- Innovative and conceptual critical thinking skills and problem-solving analysis skills.
- Excellent planning, coordination, time management, and organization skills.
- Strong human relations skills to interface with leaders and staff at all levels within the organization.
- Exceptional verbal, face-to-face, and written communication skills.
- Ability to demonstrate consistently high standards, professional ethics, integrity, and trust.
- Advanced PC proficiency, including use of MS Word, Excel, PowerPoint.
- Awareness of relevant regulations, policies, and procedures related to the position covered by this Job Description.
- Innovative and conceptual, critical thinking skills, and problem-solving analysis skills.
- Professional business continuity certification through DRI International (CBCP, MBCP) or the Business Continuity Institute (CBCI, AFBCI, FBCI) or able to obtain certification within 12 months of hire date.