• Review company responses to audit requests
• Facilitate, guide and oversee BU leaders BCP validation efforts
• Provide recommendations for improvement and tracking of deficiency remediation efforts, etc.
• Work with targeted operational areas globally to ensure internal financial and IT controls 
• Coordinate SOC I efforts between CSC GFM service areas and selected auditor(s). 
• Manage internal and client Auditor requests and BU evidence provisions.
• Manage 3rd party Auditor relationships, act as the intermediary between auditors and regional compliance leads.
• Stay current with regulatory developments and industry standards and educate compliance leaders throughout the organization.
• Engage with business stakeholders to gather, analyze, and document critical workflow requirements for Business Continuity Planning purposes.

Skills: Audit Review, BCP Oversight, Improvement Recommendations, Controls Coordination, SOC I Coordination, Auditor Management, Compliance Monitoring, Stakeholder Engagement

• Participate in and support the design and development of the IT disaster recovery plan.
• Work with internal vendor relationship owners and vendors to resolve any outstanding findings.
• Coordinate/facilitate/lead tabletop and/or functional department business continuity exercises 
• Ensure recovery procedures are effective for the restoration and resumption of critical functions.
• Collaborate with IT and Business stakeholders in the development, implementation, testing and maintenance of the business continuity plans and recovery strategies
• Partner with Information Technology to ensure ongoing integration of the IT disaster recovery plan with the Credit Union’s business continuity plan
• Collaborate with Vendor Management in evaluating and documenting critical third parties' resilience capabilities
• Partner with Facilities to manage coordination with external agencies about planning, response and recovery procedures.

Skills: IT Recovery Planning, Vendor Issue Resolution, Business Exercise Coordination, Procedure Effectiveness, Stakeholder Collaboration, IT Integration, Vendor Evaluation, Agency Coordination

• Maintain the integrity of data relating to IT assets, business functions and the correlation between them.
• Collaborate with the IT Security team and develop and maintain cyber security response plans.
• Provide input to IRP (Incident Response Plans) for IT-related outages for both mission-critical applications and Tier 0 infrastructure, which includes the Data Centers.
• Collaborate with the IT infrastructure and application development organizations on disaster recovery issues.
• Perform internal auditing services to measure compliance with corporate and IT standards for disaster recovery.
• Work with Service Desk and Operations personnel to ensure adherence to BCM plans and procedures.
• Consult with the business units as required as it relates to issues requiring IT technical expertise.
• Plan and participate in BCM exercises.
• Participate in regular business impact analysis exercises with the business.

Skills: Data Integrity Maintenance, Cybersecurity Planning, IRP Input, Recovery Collaboration, Compliance Auditing, Plan Adherence Monitoring, Technical Consultation, BCM Exercise Planning, Impact Analysis Participation

• Establishes crisis recovery testing methodologies
• Plans, conducts and maintains a Business Impact Analysis (BIA). 
• Develops emergency response and crisis management procedures
• Publishes and updates procedures to reflect changes in staff, location, and organization.
• Analyzes BIA data and ensures that business units update and or make the appropriate changes to their business continuity and DR plans
• Performs risk analysis for business areas to identify points of vulnerability and recommend crisis business disruptions and reduction strategies.
• Provides guidance to critical business units and coordinates the development of business resumption and disaster recovery plans throughout the enterprise.
• Conducts business continuity and disaster recovery training for stakeholders in all priority business areas
• Assists recovery support and business resumption staff during a crisis in the implementation of response and business resumption and operating strategies.

Skills: Testing Methodology Establishment, BIA Planning, Crisis Procedure Development, Procedure Maintenance, Data Analysis, Risk Analysis, Plan Guidance, Training Delivery, Crisis Support

• Prepare management summary reports
• Ownership of the 3rd party recovery site provider relationship
• Assist in developing after action reports from incidents, exercises, and operations
• Ensuring RLG Business Continuity meets regulatory compliance.
• Ownership of all forms of Business Continuity alongside the Head of Business Continuity
• Ensuring there is a fully effective and embedded end-to-end Business Continuity Management System framework.
• Ensure that Business Continuity & Disaster Recovery propositions align with appetite.
• Supporting the business in implementing and embedding the Business Continuity & Disaster Recovery Policy
• Assist in the development and execution of business continuity and crisis management exercises within individual businesses across the enterprise
• Liaise with Business Continuity team to develop effective working relationships and goals, plans, and exercise
• Assist in the development status reports on operations and business preparedness and recoverability

Skills: Relationship Management, After Action Reporting, Compliance Assurance, Continuity Ownership, Framework Implementation, Proposition Alignment, Policy Support, Exercise Development, Team Liaison, Status Reporting.

• Experience in business continuity, crisis management or related field required
• Business Continuity Planning and Notification tool experience 
• Excellent, analytical, problem solving, communication, and prioritization skills
• Demonstrated ability to influence and motivate individuals and teams.
• Advanced presentation skills and oral and written communication skills
• Experience in a business continuity/risk management environment
• Ability to articulate business continuity, disaster recovery concepts and methodology
• Excellent organizational, analytical, verbal, written and presentation communication skills
• Proficient in Microsoft Office products with experience developing training material
• Federal Financial Institutions Examination Council (BCM) guidance familiarity

Qualifications: BS in Emergency Management with 4 years of Experience 

• Strong organization and documentation skills to maintain business continuity information
• Ability to multi-task and stay organized with several ongoing projects
• Strong verbal and written communication skills with leadership teams
• Self-starter with the ability to work with a great degree of autonomy
• Knowledge of technology concepts, recovery practices and processes
• Knowledge of business continuity software concepts
• Willing to work in a hybrid or remote work environment
• Experience working in business continuity within an organization
• Experience analyzing data through desktop tools including Excel and Tableau
• Ability to work nights and weekends during a crisis event

Qualifications: BA in Business Administration with 3 years of Experience 

• Demonstrated knowledge of business continuity practices and risk
• Knowledge of business continuity program life cycle plans
• Ability to collaborate with others to develop contingency plans
• Strong organizational, decision making and problem-solving skills. 
• Experience with mass notification tools
• Familiarity with business continuity management systems
• Proficient with Microsoft Office Suite or related software
• Strong business acumen including strong verbal and written communication skills
• Demonstrated experience working in crisis management, information security, risk management and information security frameworks including ISO27001/22301

Qualifications: BS in Information Technology with 6 years of Experience 

• Strong communication and documentation skills. 
• Experience in financial services, particularly asset management
• Understanding of risk management concepts.
• Understanding of incident management processes.
• Solid track record of successful project management.
• Experience in Business Continuity and Disaster Recovery planning
• An understanding of BCP tools such as Fusion and Everbridge
• Experience with disaster recovery methods and formal business continuity planning concepts.
• Strong understanding of Business Continuity, IT Operations/Infrastructure, and IT Support.
• Working knowledge of Fusion Risk Management and Everbridge Mass Notification

Qualifications: BS in Risk Management with 5 years of Experience 

• Able to effectively interact with peers, subordinates, internal and external customers and vendors.
• Ability to develop and/or support the development of continuity plans within business groups.
• Strong leadership, stakeholder management and communication skills that will thrive in a fast-paced, cross-functional, global team environment.
• Ability to apply critical problem solving skills and propose solutions that optimize operational performance.
• Experience working in a security operations center, emergency operations center, or similar command center environment.
• Professional certification from the Disaster Recovery Institute, or from The Business Continuity Institute
• Demonstrated strong skills in applying Business Continuity planning principles to various levels of the company.
• Experience within the Business Continuity, Business Operations, Enterprise Risk Management, Workforce Management Security Operations, Disaster Recovery, or Incident Management spaces.
• Strong communication skills demonstrated with experience on projects with groups of stakeholders to drive project outcomes by identified timelines

Qualifications: BS in Cybersecurity with 2 years of Experience