• Serve as the business analytics owner and project manager for core reporting platforms. 
• Work closely with all stakeholders represented on both platforms and with the rest of the Business Solutions team 
• Ensure that all data and insights are accurate on both platforms.
• Work closely with the Business Intelligence team to acquire and integrate data into reports, dashboards, and data visualizations
• Build ad hoc visualizations for stakeholder groups and determine whether such visualizations should remain ad hoc or convert to ongoing automated outputs
• Support the Business Solutions team on the advanced analytics needs of stakeholder groups
• Working with the Business Intelligence team to develop required outputs
• Advise stakeholders on the availability of the information necessary to answer business questions
• Search out and incorporate new data sources that can help answer potential business problems
• Understanding key business processes, systems, priorities, and challenges and how that relates to the data available

Skills: Business Intelligence, Communication Skills, Project Management, Data Analysis, Problem Solving, Stakeholder Engagement, Software Proficiency, Understanding of Business Processes and Systems.

• Work both on business insight generation and data expertise in the short and mid-term where the candidate will experience both functional and data roles
• Insight into Action
• Catalyst enabling data/analytics-driven business decisions across the organization
• Serve as the trusted data and analytics consultant to different functions across the organization
• Engage with stakeholders to understand the business, problem statement and requirements
• Analyse and re-engineer existing business and insights-related processes for efficiency
• Engage with relevant squads/chapters to source, manage data requirements for analytics and management reporting
• Work closely or be a part of data expertise team to build diagnostic & predictive models to solve business problems
• Create analytical modelling solutions to answer business questions
• Acquire, integrate, stage & employ data from multiple data sources
• Coordinate timelines and deliverables between internal teams  

Skills: Business Intelligence, Data Analysis, Stakeholder Engagement, Project Management, Problem Solving, Software Proficiency, Communication Skills, Process Improvement.

• Proactively recommend, lead and conduct timely, accurate reporting, research and analysis 
• Management and sales team that drives better business decisions.
• Support business requirements gathering and develop reporting systems 
• Reporting tools that provide value to management and sales team. 
• Oversee the maintenance of reporting systems and/or reporting tools being used.
• Develop strategic insights from ad hoc research and analysis and present findings to management and executives.
• Relies on solid experience and judgment to plan and accomplish goals. 
• Provide work direction, coaching, and mentoring to analyst and associate analyst roles. 
• Provide work direction to cross-functional support team members.
• Manage timelines as set forth by the client team and client collectively.
• Creating and analysing sales forecasts and adjusting the company's current operational procedures and processes accordingly

Skills: Reporting Skills, Strategic Planning, Communication Skills, Team Leadership, Data Analysis, Project Management, Business Intelligence, Process Improvement.

• Delivering accurate, timely and relevant insights
• Enabling the development and execution of business strategy
• Providing insights that are easy to consume, audience-appropriate, magnetic and engaging
• Sourcing data from relevant systems (e.g SQL Server, Data Lakes, SAP, Teradata)
• Working with complicated data sets from a range of business areas
• Cleanse data by reviewing data sources to locate and correct code problems
• Create self-service and simple reporting solutions
• Leverage different statistical techniques to create insights for the business
• Transform results of data analysis and desktop research into the storyline
• Developing and maintaining highly engaged relationships with internal and external stakeholders
• Developing continuous improvement in Data assets to improve analytical capabilities and business KPI’s

Skills: Business Intelligence, Data Analysis, Stakeholder Engagement, Communication Skills, Problem Solving, Software Proficiency, Strategic Planning, Project Management.

• Oversee, maintain, and automate daily, weekly, monthly, and annual business reporting within the Customer Success organization
• Build self-service dashboards for Otter team members and key business stakeholders
• Collaborate with cross-functional teams, including Product, Engineering, and Marketing 
• Inform roadmap opportunities and new features/products
• Build impactful, customer-facing reports that visually highlight opportunities
• Grow revenue, save costs, drive customer retention/loyalty
• Highlight key areas of opportunity via power point presentation
• Continually improve product offering and customer experience
• Leverage predictive analytics to forecast customer and business performance in the near and longer-term
• Analyzing metrics on client's credit portfolio to benchmark to peers. 
• Pulling data from proprietary system and possibly using Tableau tools to develop peer benchmarks/insights.

Skills: Business Intelligence, Data Analysis, Software Proficiency, Stakeholder Engagement, Project Management, Strategic Planning, Communication Skills, Problem Solving.

• Must be able to travel to and support global enterprise sites from an Infrastructure mindset and perspective
• Must have excellent interpersonal skills and well-developed verbal and written communication skills
• Must be able to effectively lead and facilitate meetings with customers and technical team members
• Must be able to quickly learn and adapt to business processes while incorporating innovative solutions
• Must be deliverables-focused and detail-oriented
• Must exhibit exceptional teamwork skills
• Must have a strong customer focus
• Demonstrated understanding of business processes
• Ability to perform both data and business analysis through technical and interpersonal skills
• Ability to tell a story and develop recommendations based on data and thorough analysis

• Previous experience within a data analytics or business intelligence function.
• Ability to conduct qualitative and quantitative analyses.
• Previous experience within the aviation industry is desirable but not essential.
• Highly competent communicator including written communications (reports, instructions, presentations, etc).
• Ability to work collaboratively and as part of a team.
• Pro-active approach - able to identify areas of need and manage outputs.
• Excellent organizational skills and attention to detail.
• Strong IT skills including Excel (Power BI desired but not critical).
• Have a passion for providing a service to customers.
• Self-motivated with the ability to take ownership and to work autonomously.

Qualifications: BA in Economics with 5 years of Experience 

• Experience as a business analyst / Data Scientist other relevant experience
• Proficient knowledge of SQL or other structured programming languages (e.g., Python)
• Experience with analytical software (such as R, SAS, SuperSet)
• Experience with Food Delivery and fluent English
• Motivated to strive to find innovative ways to enhance capabilities constantly
• Experience in fraud management and Agile experience  
• Knowledge of machine learning 
• Ability to use own initiative and produce results.
• Personal integrity and professionalism.
• Understanding of commercial principles.

Qualifications: BS in Statistics with 4 years of Experience 

• Strong technical capabilities across tools such as: SQL, Alteryx, Tableau
• Strong Excel and Google Analytics
• Skills within data mining, finding patterns, correlations and trends to drive business insights
• Project coordination experience and the ability to present confidently to the key stakeholder group
• The ability to build collaborative relationships across a diverse stakeholder base
• Large-scale, fast-paced corporate experience and the ability to manage risks and make pragmatic decisions (FMCG highly advantageous)
• An understanding across Analytics and Insights
• Capable of leveraging insights via qualitative and quantitative sources.
• Basic SQL experience and Excel or Google Spreadsheets
• Extensive experience creating insight reports for senior stakeholders

Qualifications: BS in Computer Science with 3 years of Experience 

• A strong working knowledge of SQL, with exposure to SSRS being an asset
• Experience using a data visualisation tool such as Power BI or Tableau
• Knowledge of the retail industry and its operations
• Excellent communication and inter-personal skills
• Ability to make sense of data and draw correlations to real-world business processes and operations
• Familiar with startup environment and understanding of dynamics between design, engineering, product, and customer service 
• Ability to use data visualization to summarize meaningful insights
• Experience in conducting data mining studies and employing machine learning
• Creative problem solver who takes ownership of projects

Qualifications: BS in Information Systems with 3 years of Experience