The Business Banking Relationship Manager excels in fostering robust relationships with business clients, continually seeking new commercial opportunities and enhancing client satisfaction with comprehensive financial solutions. This role involves conducting detailed credit analyses alongside underwriters, presenting findings to senior decision-makers, and maintaining fruitful relationships by offering a wide range of credit and ancillary services. Additionally, the manager expands client engagement by coordinating with Retail Banking teams to provide holistic financial services, ensuring adherence to all regulatory requirements and enhancing team capabilities through regular mentoring.
Tips for Business Banking Relationship Manager Skills and Responsibilities on a Resume
1. Business Banking Relationship Manager, JPMorgan Chase, New York, NY
Job Summary:
- Works with business owners, Chief Financial Officers or designated advisors in analyzing borrowers’ financial and operating strategies
- Recommend credit solutions that meet their immediate and long term capital needs
- Reviews customer application documentation and financial data acting as first line of quality control prior to submitting to underwriting
- Utilizing knowledge of credit risk process and ensuring that all relevant credit operating and compliance policies and procedures are followed.
- Prepares clear and concise opportunity and/or transaction memorandums to be delivered with credit requests for approval.
- Proactively works to generate additional non-interest income through opening new deposit accounts, cash management products, merchant card services, insurance, wealth management, benefit programs and other financial services from prospects and existing customers.
- Provides guidance to teammates on individual strategies and tactics to enhance the Bank’s business development efforts.
- Manages, maintains and services a large loan portofolio that meets established lending requirements and maximizes profitability with acceptable risk.
- Maintains ongoing communication with customers to remain current on operating strategies and related capital needs and obtains updated financial information
Skills on Resume:
- Financial Analysis (Hard Skills)
- Credit Solutions (Hard Skills)
- Document Review (Hard Skills)
- Compliance Adherence (Hard Skills)
- Memorandum Preparation (Hard Skills)
- Income Generation (Hard Skills)
- Business Guidance (Soft Skills)
- Portfolio Management (Hard Skills)
2. Business Banking Relationship Manager, Bank of America, Charlotte, NC
Job Summary:
- Complete credit analysis with the assistance of a designated underwriter and present package to senior credit decision partner.
- Chiefly prospect for new general business and commercial clients
- Maintaining the relationship by offering a full range of credit and ancillary services.
- Provide business members with a suite of commercial deposit accounts, treasury services, a cutting-edge online banking platform, credit cards, and highly-customizable loans tailored around a member’s needs.
- Expand a business member’s share of wallet by identifying opportunities to engage Retail Banking team members tasked with providing checking and savings products, auto and mortgage loans, credit cards, and other financial services.
- Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act
- Provides mentoring and coaching to the Retail Branch Managers regularly in aspects of Business Banking and the relationship management process to ensure that sales and customer service standards are being met or exceeded
- Demonstrates the standards and principles of the Five Star Bank experience in every interaction with internal and external customers and associates.
- Incorporates the high-performance behaviors of teamwork, leading by example and service in every facet of work.
Skills on Resume:
- Credit Analysis (Hard Skills)
- Business Prospecting (Hard Skills)
- Relationship Management (Hard Skills)
- Product Offerings (Hard Skills)
- Cross-Selling (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Mentorship (Soft Skills)
- Customer Experience (Soft Skills)
3. Business Banking Relationship Manager, Regions Bank, Birmingham, AL
Job Summary:
- Manage a portfolio that exhibits a medium to high degree of complexity
- Providing advice and commercial/agriculture credit expertise that meet the needs of the Owners within the portfolio level
- Support effective sales management practices as part of the local community, region and corporate teams.
- Work with other community and regional sales team to ensure all opportunities are identified to ensure a full financial relation with Owners.
- Develop and execute an individual business plan that provides specific goals and targets
- Identifying and initiating contact with Owners, partners, centers of influence (COIs) and prospects to close deals and strengthen, protect, and grow the business book
- Maintain an ongoing sales pipeline and effectively follow-up on unsuccessful referrals/prospects
- Commitment to the highest quality Owner and internal service
- Provide advice and commercial/agriculture credit expertise to meet the needs of the Owner
- Analyzing financial information and making recommendations based on risk and Libro policy.
- Network and build rapport with professionals within community
- Be responsible for being risk aware of Owner account activity and to maintain accurate account information
Skills on Resume:
- Portfolio Management (Hard Skills)
- Strategic Advising (Soft Skills)
- Sales Support (Soft Skills)
- Collaborative Networking (Soft Skills)
- Business Planning (Hard Skills)
- Relationship Building (Soft Skills)
- Pipeline Management (Hard Skills)
- Service Excellence (Soft Skills)