Job Summary:

• Manage a team of 2 internal sales team members
• Sales will be a key part of the role. 
• Managing the operations side of the branch
• Develop and manage the branch customer portfolio
• Building effective supplier relationships in order to maximize customer sales opportunities
• Build close and trusted working relationships with operational colleagues 
• Ensure excellent levels of customer service and satisfaction are delivered
• Work with the Area Sales Manager and Sales Director to define and implement Regional sales plans
• Provide solutions that drive delivery of continuous improvement from the business to the customer across designated accounts
• Working with the business i.e. Civils Branches to deliver business tools that support enhanced sales performance at every opportunity
• Understand key customers, both internally and externally, ensuring long-term customer growth and excellent working relationships.

Skills on Resume: 

• Leadership and Team Management (Soft Skills)
• Sales Expertise (Hard Skills)
• Operational Management (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Supplier Relationship Building (Soft Skills)
• Collaboration and Communication (Soft Skills)
• Customer Service Excellence (Soft Skills)
• Strategic Planning (Hard Skills)

Job Summary:

• Manage the sales functions to include external sales (including specific key account customers), trade counter sales, driving retail sales and developing showroom.
• Design and drive the achievement of KPIs
• Give appropriate direction and support in target-driven sales performance management to maximize profitability.
• Ensure the provision of outstanding customer service
• Manage the yard, warehousing, and transport functions.
• Manage the purchasing function in conjunction with the Purchasing Manager to ensure the best possible deals for the company are achieved and best business practice is followed.
• Manage the inventory to ensure adequate stocks are maintained to support the sales effort
• Responsibility for ensuring company guidelines, procedures and policies, are implemented
• Ensuring Health & Safety policies and procedures are adhered to
• Management of branch staff attendance, timekeeping and, disciplinary procedures, where appropriate.
• Regular review of all cost inputs, including haulage/delivery and overhead costs.

Skills on Resume: 

• Sales Management (Hard Skills)
• KPI Design and Achievement (Hard Skills)
• Performance Management (Soft Skills)
• Customer Service Excellence (Soft Skills)
• Operations Management (Hard Skills)
• Inventory Management (Hard Skills)
• Procedure Implementation (Hard Skills)
• Staff Management (Soft Skills)

Job Summary:

• Provide training, coaching and guidance to newer members of the team.
• Serve as an Ambassador to Monument Sotheby’s by expanding this already existing relationship.
• Assign LOs to each of the 7 MS offices throughout MD.
• Attend Sotheby’s special events.
• Plans and recommendations to grow origination volume, revenue and the team.
• Present marketing plans to grow brand recognition, client’s reputation for excellence and lead volume.
• Train all new employees on processes, systems, software and compliance.
• Work with the processing team and LOAs to streamline processes and make operations more efficient.
• Manage the company’s pipeline of loans, make certain that files submitted are processed in a timely fashion and that processors are submitting complete files to underwriting.
• Develop and implement practices and procedures to ensure that HHL is compliant with federal and state rules and regulations.
• Retain and manage existing LOs.
• Continue to produce and contribute to origination volume.

Skills on Resume: 

• Leadership and Team Management (Soft Skills)
• Relationship Management (Soft Skills)
• Organizational Skills (Soft Skills)
• Marketing and Brand Development (Hard Skills)
• Training and Development (Soft Skills)
• Operational Efficiency (Hard Skills)
• Compliance and Regulatory Knowledge (Hard Skills)
• Sales and Origination (Hard Skills)