• Research and ensures compliance in all aspects of benefits
• Educate employees about all health and welfare benefits offered by the company
• Partner with the broker on all company benefits
• Develops and administers benefit-related training 
• Responsible for maintaining and administering all benefits
• Understands worker's compensation and disability claims and follows up
• Ensure claims were paid and employees have returned to work
• Stay current on all related laws and regulations, as well as trends and opportunities
• Partner with various vendors to obtain soft benefits
• Consistent and timely management of the Benefits Inbox

Skills: Benefits Compliance, Employee Education, Broker Collaboration, Benefit Training Development, Benefits Administration, Claims Management, Legal Compliance, Vendor Partnership

• Assist employees in onboarding process for benefits
• Keep files in compliance and manages yearly open enrollment
• Assist employees with claims questions and point them in the right direction to get answers
• Audit statements for claims and FMLA process and follow-up
• Resolves administrative problems with the carrier representatives
• Manages HIRS system as pertains to benefits
• Makes sure Cobra benefits are offered, managed and audited
• Review accident reports and works with personnel to ensure they follow process
• Identify any issues that might be contributing to accidents based on reports reviewed and make recommendations to correct
• Manages employee benefits programs, to include health, FSA, Dental, Vision, Life, and wellness plans

Skills: Onboarding Support, Compliance Management, Claims Assistance, FMLA Audit, Administrative Solutions, HIRS System Management, Cobra Oversight, Accident Prevention, Benefits Program Management

• Administer and analyze employee benefit plans
• Follow up with them to facilitate issue resolution
• Assist with Retirement and Health and Welfare plan administration
• Reconcile and prepare payment for vendor invoices
• Assist with educational materials such as retirement plan, wellness
• Open enrollment to ensure employees have the correct information
• Perform periodic reviews of benefits to ensure the accuracy of entry and maintenance of benefit related information to HRIS (i.e. ADP) system. 
• Collaborate with corporate and local HR department personnel on findings
• Ensure errors are resolved timely and process/procedures are developed and implement to prevent reoccurrences.
• Develop analytics to identify trends in order to evaluate the effectiveness of benefit programs and make recommendations to senior management accordingly.

Skills: Employee Benefit Administration, Issue Resolution, Retirement Planning Support, Invoice Reconciliation, Educational Support, Enrollment Coordination, HRIS Data Management, Trend Analysis

• Administers state disability, FMLA, ADA and workers compensation programs.
• Reconciles monthly benefit invoices
• Updates system and runs reports for quarterly 401k enrollment. 
• Manages 401(k) changes that come in daily and updates ADP timely.
• Reviews benefit changes for payday on a bi-weekly and semi-monthly basis.
• Files Workers Compensation claims.
• Assists the Benefits Director in creating and improving new benefits programs
• Supports the HR Department in other duties and projects as assigned.
• Review, document process payments for medical bills and temporary total disability benefits
• Oversees the enrollment of benefits for new hires, work-life events, open enrollment, and status changes.

Skills: Disability Admin, Invoice Reconciliation, 401(k) Reporting, Daily 401(k) Management, Payroll Benefit Review, Workers Comp Coordination, Benefits Development, HR Support

• Administer all domestic and international health and welfare and retirement plans
• Working with external benefit partners to negotiate renewals, resolve escalated employee issues, and manage the overall relationships
• Assist in analyzing RFP responses when considering new benefit vendors
• Maintain Health and Welfare forms and links for all benefits information on the company intranet
• Assist and guide HR representatives regarding benefits programs
• Conduct enrollment audits (quarterly/annually)
• Participate in wellness initiatives and communications
• Run both internal and external reports needed to resolve employee issues
• Research and recommend policy changes and clarification
• Provide support to the health and welfare annual enrollment and total rewards projects

Skills: Plan Administration, Partner Relations, RFP Analysis, Intranet Maintenance, HR Support, Audit Conduct, Wellness Participation, Policy Research

• Maintains benefit records, initiates new-hire benefits, records employee benefit changes.
• Resolves employee questions and problems by interpreting benefit policies and procedures.
• Maintains strong working relationships with benefit providers.
• Reconciles monthly bills and approves for payment.
• Assists employees with benefits related questions and needed paperwork.
• Partners with Payroll to ensure 401k loan deductions for employees are set up
• Ensures evidence of insurability forms are tracked and approved/denied for additional coverage requests and making the necessary system updates.
• Responsible for retiree insurance enrollments, and tracking premium payments.
• Coordinates with branches and vendors for annual open enrollment 
• Responsible for coordinating with beneficiaries on life insurance claims for deceased employees or retirees.

Skills: Record Maintenance, Query Resolution, Provider Relations, Bill Reconciliation, Employee Assistance, Payroll Collaboration, Insurance Coordination, Enrollment Management

• Scheduling/conducting meetings and assigning point of contacts
• Updating and/or drafting benefits related materials
• Responsible for in-house COBRA administration.
• Coordinates and assists with benefits training for branch and job site locations
• Helps to support benefit system changes, enhancements, and testing.
• Maintains professional and technical knowledge by attending educational workshops
• Reviewing professional publications, establishing personal networks
• Assist HR partners, managers, and supervisors with benefits related questions and concerns.
• Works with vendors on answering questions related to the verification of employee and/or dependent information.

Skills: Meeting Coordination, Benefits Communication, COBRA Administration, Training Coordination, System Support, Continuing Education, HR Support, Vendor Liaison

• Maintain effective, streamlined, user-friendly processes and procedures for managing the flow of benefit forms, documents and information
• Assist with centralized processes and direct communications with employees and manager’s support.
• Coordinate the maintenance of employee enrollment and contribution information in the Company’s payroll system
• Ensure the timely and accurate processing of additions, changes, and terminations.
• Coordinate the timely submission of benefit plan enrollment forms to carriers and the maintenance of online enrollment systems.
• Participate in the medical and dental insurance annual renewal and open enrollment process.
• Review benefit plan provider enrollment reports and monthly billing statements to ensure their accuracy and follow up to correct any discrepancies.
• Coordinate the administration of medical and dental insurance under COBRA for terminated employees.
• Ensure benefits paperwork is completed accurately and timely.

Skills: Process Management, Communication Coordination, Payroll Maintenance, Transaction Processing, Enrollment Oversight, Renewal Participation, Billing Review, COBRA Administration

• Serve as the subject matter expert for the company’s benefit plans.
• Partner with various internal customers including HR, department managers 
• Identify and execute opportunities for improved benefit experience and delivery.
• Develop and implement an effective on-going communication and training strategy 
• Ensure all benefit programs are easily and fully understood and valued by all employees 
• Utilizing an array of media to reach all employees within the organization.
• Serve as first point of contact for employees with questions or concerns regarding their benefits. Respond and resolve employee inquiries timely.
• Develop and manage all aspects of the annual open enrollment of benefits and audit final benefit elections to ensure elections are entered correctly into HRIS (ADP) system.
• Provide training and support to local site benefit administrators to ensure consistency across all business units.
• Conduct new hire benefit orientation for the Guymon processing plant personnel.

Skills: Benefit Expertise, Internal Collaboration, Experience Improvement, Communication Strategy, Program Clarity, Multi-Media Outreach, Employee Support, Enrollment Oversight

• Work closely with the DEBAM Manager in the execution of duties for DEBAM
• Formulate and implement benefit advice for each employer client at renewal or when prompted by changes or events
• Ensure that new clients are correctly understood and installed with appropriate structures and processes
• Ensuring correct requirements given into the special rules process
• Facilitate and deliver member presentations
• Coordinate and facilitate all MANCO meetings
• Provide renewal advice on benefits structures and admin report outputs as input to MANCO meetings
• Provide secretarial functions for MANCO meetings
• Build and maintain relationships with advisers and employers
• Drive digital adoption by advisers, employers and members
• Meet regularly with Business Consultants to ensure working processes are effective and to monitor sales opportunities requiring early intervention
• Meet regularly with Service Consultants to ensure operations processes are well understood and working effectively

Skills: DEBAM Support, Benefit Strategy, Client Installation, Rules Compliance, Presentation Facilitation, Meeting Coordination, Renewal Advisory, Relationship Management

• Business and employees on company benefits and its overall guidelines and processes
• Manage and own the end to end claims management process and regulations
• Conduct and the study and research on latest insurance products and solutions for informed decision-making process
• Accountable for ongoing internal and external audit preparation and process.
• Provide data analysis and interpret results for strategies management
• Providing benefits information and guidance to employees and their families.
• Develop communication, process, governance flow and presentation packs and materials.
• Continue identifying the gaps for process improvement and make sound recommendations for solutions.
• Ensure the accuracy and quality of data analysis in timely manner
• Manage compliance with federal and state laws and update policies and procedures as policies are updated

Skills: Benefits Education, Claims Management, Insurance Research, Audit Preparation, Data Analysis, Employee Guidance, Process Development, Compliance Management

• Maintains good working relationships with carriers and vendors
• Maintains benefit documentation, correspondence, reports and forms.
• Uses knowledge and experience to identify areas for improvements and efficiencies
• Communicates those recommendations in an appropriate manner to supervisor in order to determine next steps.
• Takes a proactive role in communication, collaboration and problem solving with others
• Maintain a cohesive operational process using personal judgment and experience.
• Participates in the annual review of the Master Plan and sub-contractor agreements to make corrections and updates to enhance effectiveness of the program
• Coordinates revision of the Employee Benefits Handbook to provide accurate information to participants.
• Enters status changes in applicable systems in a timely manner, and maintains electronic personnel files.
• Identify and implement solutions in areas requiring process improvement and automation in ADP WFN and SAP SuccessFactors

Skills: Vendor Relationship Management, Documentation Maintenance, Process Improvement, Communication Skills, Proactive Problem Solving, Operational Oversight, Program Review Coordination, System Management

• Serve as a day-to-day contact for employees and managers for all benefits-related questions.
• Responsible for all tier 1 requests into the benefits ticketing system, management system for all inquiries to the Benefits team.
• Assist with the administration of all leave of absence requests
• Fielding employee and manager questions about the process and completing requests from third-party leave of absence vendor.
• Educate employees and managers about benefits eligibility, enrollment process, and overall benefits package.
• Assist employees with benefits claim issues.
• Process qualifying life events and any other mid-year benefits changes for employees.
• Provide copies of ID cards, plan documents or any other materials to employees upon request.
• Respond to 401(k) inquiries from managers and employees relating to enrollment and plan provisions
• Communicate with employees regarding all time off policies, including paid time off, parental leave, and holidays.

Skills: Benefits Support, Ticketing Management, Leave Administration, Vendor Liaison, Education, Claims Assistance, Event Processing, Policy Communication

• Ensure accuracy of all benefit plan documents and employee communication materials 
• Coordinate with communication and creative roles, diversity and inclusion
• Act as primary liaison between internal and external resources to expedite issue resolution and ensure accuracy of information exchange.
• Regularly contribute content for inclusion in company-wide communications and employee engagement efforts. 
• Manage benefits and wellbeing content made available to employees on SharedSpace.
• Manage vendors, consultants and carriers to ensure accurate, compliant and timely service levels to the firm and all of employees.
• Stay abreast of market trends, best practices, and current benefit plan use and performance and recommend plan design changes accordingly.
• Participate in planning, development, design and implementation of benefit plans and wellbeing initiatives.
• Be responsible for design and administration of employee services programs such as holiday purchases, transportation, meal and other allowances.
• Research regulatory requirements and implement necessary changes to ensure compliance with local and regional requirements as they pertain to employee benefits.

Skills: Document Accuracy, Communication Coordination, Issue Resolution, Content Contribution, Portal Management, Vendor Management, Trend Analysis, Program Administration

• Provide generalized HR support for larger HR team 
• Ensure compliance is aligned and maintained with all Federal and State laws governing benefits.
• Prepare and distribute literature, memorandums, and information regarding enrollment eligibility, retirement vesting, accrued benefits, etc.
• Maintain accurate documentation files, and update and monitor all in-house electronic databases
• Prepare pre-retirement discussion summaries and final retirement or termination packages for staff, including all associated benefit forms
• Assist in the preparation and/or distribution of various benefits-related communications
• Research, initiate, and implement updated systems, programs, procedures and internal controls on an on-going basis
• Recommend improvements, revisions and amendments to management
• Provide back-up support to other members of the Benefits team on health & welfare and wellness initiatives and projects 

Skills: HR Support, Compliance Alignment, Communication Distribution, Database Management, Retirement Preparation, Communication Assistance, System Enhancement, Initiative Support

• Previous experience coordinating employee benefits
• Must have strong communication and interpersonal skills.
• Previous experience with HRIS/Lawson
• Ability to deal in a calm manner with multiple issues, requests and competiting priorities.
• Ability to handle multiple complex project simultaneously. 
• Experience in occupational health, administration of family medical leave, case management
• Demonstrated ability to work independently with minimal direction
• Demonstrated excellent interpersonal and problem-solving skills
• Demonstrated skills in written and oral communication
• Demonstrated ability to handle several complex items concurrently and use sound judgment

Qualifications: BS in Human Resources Management with 5 years of Experience

• Experience and working knowledge in Excel and Powerpoint
• Solid working knowledge of incident investigation processes and requirements
• Ability to organize, classify and structure multiple pieces of information accurately.
• Solid judgment and decision making aptitude in weighing relative cost /benefits of business actions.
• Experience with HRIS and comfortable learning and demonstrating technology
• Very strong MS Office skills, especially Excel 
• Exceptional customer-service skills and ability to handle confidential information with great sensitivity
• Strong attention to detail and mathematical, analytical, strategic-thinking, and problem-solving skills 
• Comfortable learning and demonstrating technology
• Sound knowledge of standard concepts, practices, and procedures within benefits, payroll, and HR

Qualifications: BS in Business Administration with 4 years of Experience

• Superior interpersonal skills and demonstrates high integrity.
• Demonstrate integrity, professionalism, and poise in all business interactions 
• Ability to successfully work independently and on a team, be flexible, and embrace change 
• Advanced technical proficiency in all Microsoft Office applications
• Experience with Workday and reporting an asset
• Excellent organizational, communication, and interpersonal skills
• Good understanding of benefit processes and designs & Pension plan provisions
• Good understanding of benefit processes and designs and US Pension plan and 401K provisions
• Experience with benefit & pension administration
• Experience with benefit and HRIS administration

Qualifications: BS in Psychology with 2 years of Experience

• Excellent reporting and analytical skills.
• Advanced knowledge of all office products, especially Microsoft Excel, Word, and PowerPoint
• Ability to effectively communicate processes and procedures to internal management.
• Possess outstanding customer service skills to meet high demand requirements when working with employees and HR Leaders.
• Self-starter who can establish priorities and resolve immediate and long-term issues.
• Strong interpersonal skills to maintain effective working relationships with team members.
• Strong oral and written communication skills to compose and deliver responses to employees, senior leadership, and other department colleagues.
• Desire to work in a collaborative, fast-paced environment.
• Excellent written and verbal communication skills 
• Ability to communicate with both empathy and clarity

Qualifications: BS in Finance with 6 years of Experience

• Effective at inspiring across virtual and cross-group teams
• Ability to build close relationships, inspire decisions, and gain trust as an advisor
• Proven record of aligning benefit programs with business strategy and objectives in a progressive environment
• Proven record of designing and delivering new programs for emerging markets
• Understanding of payroll processes related to benefits administration
• Ability to operate at a fast pace with clients and ever-changing business needs, remaining creative and innovative with team and clients
• Knowledge of international labor or benefits legislation
• Experience in change management
• Experience in designing, implementing, managing, and delivering benefits programs at scale for a growing organisation
• Experience in working with or managing an outsourced benefits broker or vendor 

Qualifications: BS in Accounting with 8 years of Experience

• Experience with multinational pooling
• Previous experience within a reward based role, within an FMCG or manufacturing environment.
• Experience and understanding of salary review processes, job matching and job evaluation principles.
• Highly analytical, with a strong attention to detail to interpret, analyse and summarise qualitative and quantitative research from multiple sources of information.
• Ability to communicate technical reward information clearly and concisely to a variety of stakeholders.
• Experience in working with third party benefit providers for voluntary benefits.
• Knowledge of pensions and risk benefits would be desirable.
• Previous use and knowledge of SAP Success Factors preferred.
• Excellent command of MS Office packages including, Word, Excel, Powerpoint. In particular, the use of Excel at an advanced level.
• Experience of drafting reports and other communication materials demonstrating a strong command of written English.

Qualifications: BS in Economics with 7 years of Experience

• A team player with a commitment to delivering a high level of internal customer service.
• Demonstrated excellent communication and presentation skills both oral and written.
• Proficiency in math and use of spreadsheets
• Ability to compute premiums and solve other numerical problems.
• Self-starter with good judgment, common sense
• Ability to focus on the problem and offer practical solutions.
• Ability to use various online systems.
• Ability to work independently with a high level of discretion in a confidential environment.
• Experience in interactive with individuals who are experiencing a high level of stress and anxiety with benefit related concerns.
• Ability to read and comprehend complex technical materials

Qualifications: BS in Health Administration with 6 years of Experience

• Experience in the operation of a personal computer including work processing, presentation, and spreadsheet software, as well as electronic mail
• Ability to work collaboratively as a member of a team
• Ability to obtain working knowledge of UC group insurance regulations and UC health and welfare plans
• Knowledge of Insurance providers’ operations, billing processes and customer service protocol.
• Fluency in language(s) in addition to English
• Experience working as an administrator for a medical plan
• Ability to manage multiple projects, assignments in a demanding environment.
• Strong organizational skills required with ability to meet critical deadlines.
• Must be detail oriented and demonstrate a high degree of accuracy.
• Ability to understand other HR/Payroll functions and how they relate to the benefit function.

Qualifications: BS in Public Administration with 4 years of Experience

• Comprehensive knowledge of relevant laws and regulations.
• Ability to work in a team environment.
• Ability to use personal computers and software applications.
• Effective verbal and written communication skills
• Excellent customer service skills
• Ability to explain sometimes complex information clearly and simply
• Excellent administrative and computer skills
• High degree of accuracy and attention to detail
• Ability to plan, prioritise and organise effectively and to complete work to deadlines
• Ability to communicate with employees, management, payroll, vendors, in person, on the phone, and by written communications in a clear straight-forward, and professional manner.

Qualifications: BS in Labor Relations with 7 years of Experience

• Strong interpersonal and organization skills. 
• High degree of integrity and ability to maintain confidentiality. 
• Ability to work effectively in a team environment. 
• Ability to work both independently and as part of a team
• Strong knowledge of health and welfare benefits plan administration
• Experience using an HR database system such as Oracle Fusion
• Knowledge of healthcare industry issues, plan provisions, health/welfare, and retirement plans
• Experience with self-funded plans and proficient in PC environment
• Experience using Microsoft Office, Powerpoint, Excel, and Word
• Excellent written and verbal communication skills

Qualifications: BS in Social Work with 3 years of Experience

• Strong PC skills with proficiency in Excel, Word, Outlook, SuccessFactors, and ADP EV5 experience
• Excellent oral & written communication skills, with competency in grammar, spelling, and punctuation. 
• Demonstrated initiative (self-motivated/self-starter). 
• Detail orientated and ability to work in a fast-paced environment. 
• Ability to manage several complex projects simultaneously
• Ability to working under pressure to meet deadlines.
• Familiarity with payroll and benefits software systems
• Demonstrated advanced proficiency in MS Office (Word, Excel and Power Point).
• Excellent organizational skills, able to multi-task while maintaining attention to detail.
• Ability to adjust to multiple demands and/or shifting priorities

Qualifications: BA in Business Administration with 5 years of Experience

• Experience in benefits administration
• Ability to work with confidential data and manage multiple projects concurrently
• Develop and maintain positive relationship with team members, benefits team, and carriers
• Experience working with large employee health, well-being, and retirement programs
• Demonstrated experience with Microsoft Office suite, particularly Excel
• Experience in administering and participating in implementing benefit programs
• Proficient in software such as Access, Excel, Word, and Powerpoint.
• Demonstrated ability to develop accurate and clear communications that appropriately communicates programs and projects to all levels.
• Strong attention to detail and accuracy.
• Ability to collaborate and build positive working relationships within the internal team, with other departments and external vendors.

Qualifications: BS in Finance with 4 years of Experience

• Strong customer service skills and ability to be flexible
• Ability to interact professionally with all levels both internally and externally
• Ability to work independently, with a sense of urgency in a fast-paced environment
• Strong organizational skills and highly detail oriented
• Strong interpersonal and presentation skills
• Ability to communicate effectively with all levels within the organization (verbal and written).
• Proficient in Microsoft Office (Excel, Outlook, Word, and Power Point)
• Bilingual (English and Spanish) 
• Able to work a varied schedule to complete projects and meet deadlines in response to changing demands.
• Able to work in fast paced environment with high daily pressure to meet deadlines.

Qualifications: BS in Accounting with 2 years of Experience

• Able to travel to branch offices and construction sites.
• Able to communicate verbally, in a clear manner.
• Able to hear oral communication either in person or on equipment such as telephone or mobile phone.
• Able to operate a personal computer, either desktop or laptop, for extended periods of time creating, composing, and reviewing documents and spreadsheets.
• Able to operate office equipment, including telephone, mobile phone, photocopier, fax machine, scanner, and calculator.
• Able to access and navigate construction job sites periodically.  
• Able to perform work indoors in an office environment, regardless of whether cubicle, open office or private office.
• Demonstrated knowledge or experience in working with a disability and/or risk management system
• Demonstrated skills Microsoft Office Excel and PowerPoint.
• Demonstrated strong project management skills in order to support multiple and competing priorities successfully.

Qualifications: BS in Economics with 7 years of Experience

• Must be customer service oriented.
• Manufacturing Industry experience
• Familiarity with Labor Unions helpful
• Ability to work independently, proactively and complete work with minimial supervision.
• Effective communication with all levels of the organization (written and verbal).
• Advanced experience in Microsoft Office (all programs), Adobe and HR software (HRIS).
• Demonstrated ability to manage multiple projects.
• Ability to identify and resolve problems in a positive, timely manner.
• Ability to adapt to changes in the work environment, such as delays or unexpected events.
• Consistently at work and on time, responds to management direction.

Qualifications: BA in Labor Relations with 4 years of Experience