BENEFITS SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Mai 31, 2025 - The Benefits expertise in diverse skill sets and acquire hands-on experience relevant to their professional growth. This role enhances strategic thinking, problem-solving abilities, and leadership competencies critical for career advancement. This position exposure to challenging projects provides substantial opportunities to develop industry-specific knowledge and technical proficiency.

Essential Hard and Soft Skills for a Standout Benefits Resume
  • Benefit Administration
  • Regulatory Compliance
  • Vendor Management
  • Plan Administration
  • Data Analysis
  • Policy Compliance
  • Contract Updates
  • Enrollment Coordination
  • Invoice Validation
  • Program Design
  • Issue Resolution
  • Customer Service
  • Vendor Relations
  • Change Management
  • Employee Communication
  • Staff Management
  • Judgment Application
  • Accommodation Support
  • Disability Support
  • HR Collaboration

Summary of Benefits Knowledge and Qualifications on Resume

1. BS in Human Resources Management with 3 years of Experience

  • Knowledge of federal and state laws and practices pertaining to benefit laws and regulations and best practices around benefits, leaves of absence, and wellness initiatives
  • Strong analytical skills and a thorough knowledge of plan designs
  • Highly proficient in Excel, Word and PowerPoint
  • Passion for employee engagement and driving organizational culture
  • Extremely detail-oriented and organized
  • Excellent time management skills
  • Excellent communication skills, both orally and written
  • Skilled at building relationships at various levels of the organization
  • Strong interpersonal, organizational, and multi-tasking skills
  • Experience in Human Resources, preferably focused on benefit administration

2. BA in Business Administration with 5 years of Experience

  • Experience supporting teams in an administrative role. 
  • Solid office administration and organizational skills.
  • Excellent communication skills including both written and oral.
  • Strong data entry skills, Typing (65+wpm}.
  • Excellent customer service, research, critical thinking, and problem-solving skills.
  • Eagerness to learn and adaptive to change.
  • Ability to prioritize and manage daily schedule and activities independently.
  • Internet savvy and proficient knowledge of Microsoft Word and Excel, Outlook and database systems.
  • Strong teamwork ethic and communication.
  • General knowledge of Health, life and disability benefits including understanding of COBRA benefits and requirements.
  • Experience with basic benefit invoice analysis and reconciliation.

3. BS in Labor Relations with 2 years of Experience

  • Ability to work in a fast-paced environment with some oversight and a high degree of accuracy and attention to detail.
  • Ability to set priorities and manage workflow to ensure efficient, timely and accurate deliverables.
  • Ability to manage multiple priorities and deadlines.
  • Ability to maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts. 
  • Ability to work in a team environment.
  • Ability to keep informed regarding industry information, new product information, legislation, coverage and technology to continuously improve knowledge and performance.
  • Ability to interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance to achieve the business goals of the company.
  • Strong written, oral and interpersonal communication skills.
  • Strong functional knowledge of Excel specific to creating, formatting and evaluating formulas and working within templates. 
  • Proficient in Excel, Word and other MS Office products.
  • Strong problem-solving and critical thinking skills.

4. BA in Psychology with 4 years of Experience

  • Computer proficiency and technical aptitude with the ability to use MS Office programs.
  • Ability to work independently and as a team player.
  • Strong time management and organizational skills with the ability to meet deadlines.
  • Strong analytical skills and a thorough knowledge of plan designs.
  • Knowledge of Company benefit plans and all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA, COBRA, FMLA, and ADA.
  • Knowledge Leaves of Absence and Disability administration.
  • Excellent communication and organization skills.
  • Experience with ADP Enterprise and ADP reporting systems
  • Experience with automation of benefits administration systems
  • Ability to communicate clearly and concisely in both written and verbal formats.

5. BS in Healthcare Administration with 5 years of Experience

  • Proficient in Excel
  • Strong analytical skills and basic knowledge of plan design
  • Strong financial / business acumen
  • Experience with 401k and pension plans
  • Experience with Workday or other HRIS
  • Ability to gather and analyze data, as well as provide recommendations for all but the most complex benefit programs.
  • Ability to manage or lead basic projects, support projects by gathering data, administering processes, and/or working with internal/external clients.
  • Ability to collaborate on complex projects or lead more straightforward projects with limited guidance from a more senior role.
  • Ability to consult and collaborate on benefit plan management.
  • Experience with programs under the guidance of management or in a more senior role.
  • Experience with the implementation and oversight of the administration of benefit programs.

6. BA in Organizational Management with 3 years of Experience

  • Knowledge of current H&W plan design approaches, insurance products, regulatory environment, etc., and ability to understand client’s needs in context of broader HR strategy
  • Experience in growing new revenue with current clients as well as contributing to new client acquisition
  • Experience managing large, complex clients and creating/implementing client service solutions
  • Experience managing multiple teams delivering on client projects
  • Excellent verbal and written communication skills including executive-level presentation skills
  • Strong ability to coach and develop more junior-level associates
  • Strong computer skills including Microsoft Office (Word, Excel and PowerPoint), and ability to learn new technologies and recommend new technology solutions
  • Professional Certification (CEBS, GBA, PHR, SPHR, etc.)
  • Ability to travel to client sites and other WTW offices 

7. BS in Finance with 4 years of Experience

  • Ability to develop and work with mathematical formulas
  • Ability to analyze and interpret quotes and plan designs
  • Ability to effectively communicate, both written and verbally, with internal and external parties
  • Excellent time management, organizational and multi-tasking skills with high attention to detail
  • Ability to build and maintain effective relationships with carriers, peers and clients
  • Ability to work independently and in cross-functional teams
  • Proficiency in Microsoft Excel and working knowledge in Word, Outlook and PowerPoint
  • Experience using BrokerageBuilder

8. BA in Sociology with 3 years of Experience

  • Experience in benefits administration (self-funded plans)
  • Ability to work under pressure, have a professional image, and be able to resolve problems and conflicts.
  • Able to prioritize work and effectively manage time.
  • Basic writing, basic statistics, effective presentation, and creative skills.
  • Strong organizational and time management skills, ability to cope with shifting priorities and multiple deadlines in a fast-paced environment, and be detail-oriented.
  • Ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally.
  • Ability to handle highly confidential information in a professional and compliant manner.
  • Good judgment and flexibility in decision-making.
  • Ability to learn new benefits-related topics and procedures.

9. BS in Business Management with 5 years of Experience

  • Ability to speak and understand Spanish
  • Knowledge of employment laws, regulations, & practices, specifically as they related to employee benefits programs
  • Knowledge of the non-profit/social sector
  • Experience working with underserved or disadvantaged populations
  • Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions, and enthusiasm for helping drive change as UMOM becomes a more data-driven organization
  • Proficiency with applications including Microsoft Word, Excel, and Outlook
  • Excellent communication skills (both interpersonal and written)
  • High level of attention to detail and ability to multitask
  • Ability to exercise excellent independent judgment and ownership of decisions
  • Ability to work independently and self-manage to achieve goals while being a strong team player
  • Ability to organize, meet deadlines and prioritize appropriately
  • Willingness to learn and implement best practices in the field
  • Willingness to embrace and actively support UMOM's core values
Relevant Information
Benefits Assistant Skills, Experience, and Job Requirements
Benefits Administrator Skills, Experience, and Job Requirements
Benefits Coordinator Skills, Experience, and Job Requirements
Benefits Manager Skills, Experience, and Job Requirements