BENEFITS SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

• Knowledge of federal and state laws and practices pertaining to benefit laws and regulations and best practices around benefits, leaves of absence, and wellness initiatives
• Strong analytical skills and a thorough knowledge of plan designs
• Highly proficient in Excel, Word and PowerPoint
• Passion for employee engagement and driving organizational culture
• Extremely detail-oriented and organized
• Excellent time management skills
• Excellent communication skills, both orally and written
• Skilled at building relationships at various levels of the organization
• Strong interpersonal, organizational, and multi-tasking skills
• Experience in Human Resources, preferably focused on benefit administration

These qualifications reflect a comprehensive Benefits Job Description, outlining essential competencies needed to manage employee programs and support organizational effectiveness.

• Experience supporting teams in an administrative role. 
• Solid office administration and organizational skills.
• Excellent communication skills including both written and oral.
• Strong data entry skills, Typing (65+wpm}.
• Excellent customer service, research, critical thinking, and problem-solving skills.
• Eagerness to learn and adaptive to change.
• Ability to prioritize and manage daily schedule and activities independently.
• Internet savvy and proficient knowledge of Microsoft Word and Excel, Outlook and database systems.
• Strong teamwork ethic and communication.
• General knowledge of Health, life and disability benefits including understanding of COBRA benefits and requirements.
• Experience with basic benefit invoice analysis and reconciliation.

These qualifications demonstrate how strong Business Administration Skills and Experience support accurate analysis and ensure effective administration of employee benefits programs.

• Ability to work in a fast-paced environment with some oversight and a high degree of accuracy and attention to detail.
• Ability to set priorities and manage workflow to ensure efficient, timely and accurate deliverables.
• Ability to manage multiple priorities and deadlines.
• Ability to maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts. 
• Ability to work in a team environment.
• Ability to keep informed regarding industry information, new product information, legislation, coverage and technology to continuously improve knowledge and performance.
• Ability to interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance to achieve the business goals of the company.
• Strong written, oral and interpersonal communication skills.
• Strong functional knowledge of Excel specific to creating, formatting and evaluating formulas and working within templates. 
• Proficient in Excel, Word and other MS Office products.
• Strong problem-solving and critical thinking skills.

When presenting these qualifications, a well-structured Benefits Resume highlights key competencies and demonstrates readiness to support complex benefits administration tasks effectively.

• Computer proficiency and technical aptitude with the ability to use MS Office programs.
• Ability to work independently and as a team player.
• Strong time management and organizational skills with the ability to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Knowledge of Company benefit plans and all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA, COBRA, FMLA, and ADA.
• Knowledge Leaves of Absence and Disability administration.
• Excellent communication and organization skills.
• Experience with ADP Enterprise and ADP reporting systems
• Experience with automation of benefits administration systems
• Ability to communicate clearly and concisely in both written and verbal formats.

• Proficient in Excel
• Strong analytical skills and basic knowledge of plan design
• Strong financial / business acumen
• Experience with 401k and pension plans
• Experience with Workday or other HRIS
• Ability to gather and analyze data, as well as provide recommendations for all but the most complex benefit programs.
• Ability to manage or lead basic projects, support projects by gathering data, administering processes, and/or working with internal/external clients.
• Ability to collaborate on complex projects or lead more straightforward projects with limited guidance from a more senior role.
• Ability to consult and collaborate on benefit plan management.
• Experience with programs under the guidance of management or in a more senior role.
• Experience with the implementation and oversight of the administration of benefit programs.

• Knowledge of current H&W plan design approaches, insurance products, regulatory environment, etc., and ability to understand client’s needs in context of broader HR strategy
• Experience in growing new revenue with current clients as well as contributing to new client acquisition
• Experience managing large, complex clients and creating/implementing client service solutions
• Experience managing multiple teams delivering on client projects
• Excellent verbal and written communication skills including executive-level presentation skills
• Strong ability to coach and develop more junior-level associates
• Strong computer skills including Microsoft Office (Word, Excel and PowerPoint), and ability to learn new technologies and recommend new technology solutions
• Professional Certification (CEBS, GBA, PHR, SPHR, etc.)
• Ability to travel to client sites and other WTW offices 

To strengthen these competencies, a detailed Benefits Career Guide helps professionals advance skills and effectively manage complex client-focused benefits programs.

• Ability to develop and work with mathematical formulas
• Ability to analyze and interpret quotes and plan designs
• Ability to effectively communicate, both written and verbally, with internal and external parties
• Excellent time management, organizational and multi-tasking skills with high attention to detail
• Ability to build and maintain effective relationships with carriers, peers and clients
• Ability to work independently and in cross-functional teams
• Proficiency in Microsoft Excel and working knowledge in Word, Outlook and PowerPoint
• Experience using BrokerageBuilder

These qualifications highlight how strong Finance Skills and Experience support accurate analysis and enable effective collaboration across teams and client interactions.

• Experience in benefits administration (self-funded plans)
• Ability to work under pressure, have a professional image, and be able to resolve problems and conflicts.
• Able to prioritize work and effectively manage time.
• Basic writing, basic statistics, effective presentation, and creative skills.
• Strong organizational and time management skills, ability to cope with shifting priorities and multiple deadlines in a fast-paced environment, and be detail-oriented.
• Ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally.
• Ability to handle highly confidential information in a professional and compliant manner.
• Good judgment and flexibility in decision-making.
• Ability to learn new benefits-related topics and procedures.

• Ability to speak and understand Spanish
• Knowledge of employment laws, regulations, & practices, specifically as they related to employee benefits programs
• Knowledge of the non-profit/social sector
• Experience working with underserved or disadvantaged populations
• Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions, and enthusiasm for helping drive change as UMOM becomes a more data-driven organization
• Proficiency with applications including Microsoft Word, Excel, and Outlook
• Excellent communication skills (both interpersonal and written)
• High level of attention to detail and ability to multitask
• Ability to exercise excellent independent judgment and ownership of decisions
• Ability to work independently and self-manage to achieve goals while being a strong team player
• Ability to organize, meet deadlines and prioritize appropriately
• Willingness to learn and implement best practices in the field
• Willingness to embrace and actively support UMOM's core values

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