BENEFITS COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Sep 20, 2024 - The Benefits Coordinator is experienced in managing multiple projects in a fast-paced environment, while also demonstrating exceptional customer service and communication skills. Furthermore, excels at handling sensitive employee situations with minimal supervision, adhering to strict deadlines and HIPAA guidelines. Additionally, possesses a proven ability to research, analyze, and present data with exceptional attention to detail and confidentiality.

Summary of Benefits Coordinator Knowledge and Qualifications on Resume

1. BA in Health Administration with 4 years of Experience

  • Results driven and proactive 
  • Must be persuasive and credible with third party payers
  • Strong verbal and written communications skills
  • Detail-oriented, ability to multitask, strong organizational skills
  • Bachelor’s degree or equivalent work experience
  • One year experience with medical insurance benefits and/or training 
  • Knowledge of medical terminology and experience with DME 
  • Experience using Insurance Payer Portals (e.g. Availity, NaviNet) or related computer experience
  • Able to provide ongoing communications to patients, field reps, clinicians, payers, peers, and management

2. BA in Psychology with 5 years of Experience

  • Experience in human resources, and Benefits administration.
  • Strong administrative, organizational, and time management skills.
  • Excellent written and verbal communication skills.
  • Proficient MS Office programs (Outlook, Word, Excel, PowerPoint).
  • Ability to work independently
  • Very high level of ethical judgment, reflected in trust and confidentiality
  • Comfort and productivity in a high volume, fast-paced work environment
  • Demonstrated proactivity to address routine tasks and follow-through on assignments without reminders
  • Excellent writing skills to create creative, focused content for intranet, social media, blog, email alerts, websites and texts

3. BA in Business Administration with 3 years of Experience

  • Experience in a complex environment, large-scale and fast-paced environment
  • Exceptional customer service, interpersonal, and verbal and written communication skills
  • Demonstrates the ability to handle difficult and sensitive employee situations 
  • Ability to manage and prioritize multiple projects
  • Effectively work with minimal supervision while adhering to strict deadlines
  • Exceptional attention to detail and ability to produce high-quality work
  • Ability to research, analyze and present data and recommendations in an organized and logical manner
  • Ability to maintaining confidentiality and adherence to HIPAA and data privacy laws and policies
  • Experience in program and/or project management and proven ability to own tasks from ideation to execution and evaluation
  • Demonstrates skills in the development and maintenance of effective working relationships with all levels of staff, governmental agencies, and labor unions