• Responsible for the end-to-end handling of new business, renewals, endorsements and cancellations
• Prepare and distribute proposals and binders for assigned underwriter/underwriters.
• Reviews all risk and exposure information in rating system for accuracy.
• Provide clear, timely and professional communication to agency personnel.
• Serves as the primary point of contact for servicing needs on active accounts.
• Maintains the highest level of customer service internally and externally.
• Attend underwriting meetings on behalf of FL and TR teams
• Participate in marketing efforts with the ASG team, establish relationships with early career brokers
• Ad Hoc project work for ASG team and private equity vertical initiatives
• Assist with quotes, binders, policies and other documents required in the underwriting function

Skills: Policy Administration, Proposal Prep, Risk Analysis, Clear Communication, Customer Service, Meeting Representation, Marketing, Project Management

• Provide administrative and general clerical support to the Underwriter.
• Provide the highest level of customer service to agents, policyholders and co-workers.
• Manage a large volume of telephone calls, faxes, e-mails with timely responses to customers in a variety of circumstances.
• Gather, screen, analyze, and evaluate information on new and existing accounts.
• Provide preliminary rating/pricing and loss-rating on all lines of coverage (except Anchorage).
• Willingness to learn new tasks and increase technical knowledge.
• Provide support through an understanding of services including premium audit, loss control, claims and facultative reinsurance.
• Process and issue new and renewal business within designated authority limits
• Analyze potential risks for the transactional liability (TR) and financial lines (TL) teams
• Provide renewal and new business write ups for primary underwriters to review

Skills: Administrative Support, Customer Service, Communication Management, Information Handling, Technical Proficiency, Insurance Knowledge, Policy Processing, Risk Analysis

• Conduct reviews of current machine learning models and outputs and provide feedback
• Oversee and ensure the quality of data inputs, input accuracy and machine learning accuracy
• Manage all bank verification errors, data categorization and credit matching
• Provide support to the Director of Partner Relations including administrative tasks such as document checking
• Build knowledge of industry trends, developments and changes
• Analyze, organize, interpret, and audit data in Excel
• Process, coordinate and validate plan documents
• Implementation support including project plans and execution
• Policy support involving additions, terminations, invoicing to plans
• Ensuring all appropriate forms are completed and documentation uploaded to the file

Skills: Model Review, Data Oversight, Error Management, Director Support, Trend Awareness, Data Analysis, Document Processing, Implementation Support

• Select risks based on quality and profitability through application of appropriate levels of authority
• Calculate standard rates, charges, and premiums using approved rating metrics
• Assist Underwriters and Senior Underwriters with administrative tasks
• Enhance underwriting skillset and insurance knowledge through self-study and group training
• Establish broker relationships through use of appropriate sales and negotiation techniques
• Maintain underwriting documentation on each new or renewal account in accordance with program and carrier guidelines
• Complete self-audits and meet weekly/monthly premium goals in accordance with program guidelines
• Ordering, follow up on inspections, attachment of completed inspection and follow up on recommendations to ensure compliance
• Managing the process of having submissions entered into the system and rated up

Skills: Risk Selection, Rate Calculation, Administrative Assistance, Skill Enhancement, Broker Relationship Building, Documentation Management, Goal Achievement, Inspection Coordination, Submission Management

• Reviews/analyzes loan files submitted for borrowers to ensure file meets loan program requirements. 
• Reviews collateral reports and supporting data for secondary market loan eligibility.
• Assists underwriting with conditioning files and clearing conditions.
• Processes files submitted for denial and withdrawal. 
• Assists with processing preapprovals and maintaining that pipeline.
• Answers phone inquiries from lenders, staff or customers to resolve issues and ensure customer satisfaction.
• Attends webinars, reviews ALLREGS and attends investor seminars as volume allows
• Maintain knowledge of underwriting and investor guidelines.
• Analyze, organize, interpret, and audit data in Excel
• Implementation support including project plans and execution
• Policy support involving additions, terminations, invoicing to plans

Skills: File Review, Collateral Assessment, Condition Handling, Denial Processing, Preapproval Management, Inquiry Resolution, Regulatory Compliance, Guideline Familiarity

• Must possess strong written and verbal communication skills 
• Must also be able to multitask and maintain strong attention to detail.
• Must be Proficient in MS Office and Adobe Acrobat.
• Experience in the insurance industry and strong customer service focus.
• Strong MS Office, including Word, Excel, PowerPoint and Access.
• Good organizational, time management and communication skills.
• Strong written and verbal communication skills.
• Works well in a small team setting and ability to make good decisions.
• Strong grasp of work flow and procedures.
• Willing to do some limited travel and participate in marketing events.

Qualifications: BS in Finance with 3 years of Experience

• Ability to handle multiple priorities, organize work and meet deadlines.
• Able to network, build relationships, and work well in a team environment with a collaborative attitude.
• Strong technical ability and computer skills (Excel, Word etc.) is critical.
• Excellent communication skills including verbal, written, and negotiation skills.
• Knowledge multifamily processing and underwriting standards and requirements.
• Familiarity with affordable housing policies and underwriting practices required.
• Ability to effectively manage a pipeline of complex multifamily transactions.
• Must be able to prioritize at a high level.
• Ability to read, analyze, and interpret complex documents  
• Ability to provide succinct credit decisions with the necessary support for those decisions.

Qualifications: BA in Business Administration with 4 years of Experience

• Experience with MS Outlook, Word and Excel
• Strong phone skills and ability to handle inbound calls
• Determines level of risk based on well-established guidelines and can approve policies issued as standard
• Applies underwriting and risk selection techniques to determine the acceptability of new and renewal insurance risk
• Ability to responds to inquiries regarding underwriting processes and decisions
• Ability to interpret policy forms and coverage, and premium levels
• Ability to handle basic and routine task
• Ability to follows standard procedures to perform tasks
• Ability to handle multiple priorities in a fast paced high volume team based environment
• Ability to demonstrate a positive attitude through a friendly and outgoing phone voice

Qualifications: BS in Economics with 5 years of Experience

• Completed coursework toward a Risk Management, and Insurance Degree a plus
• Applicable coursework toward attainment of a ASLI and/or CPCU designation desired
• Ability to manage deadlines effectively and strong organization skills
• Excellent verbal and written communication skills
• Demonstrates excellent listening skills and verbal communication skills
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to succinctly and accurately present information 
• Ability to respond to questions from borrowers, employees, and executive level management.
• Strong writing and verbal communication skills.
• Strong analytical abilities to grasp complex transactional issues and assess risk

Qualifications: BS in Accounting with 2 years of Experience

• Prior experience in an insurance or administration role
• Proficient in Microsoft Office products in particular Microsoft Excel
• Ability to deliver results on time and in full
• Excellent and confident communicator in all forms
• Team player with high integrity and energy
• Completed coursework toward a Risk Management, and Insurance Degree 
• Prior work experience in Financial Services, Risk Management or Insurance industry(s)
• Applicable coursework toward attainment of the CPCU/RPLU designation desired.
• Strong organization and analytical skills.
• Ability to manage deadlines effectively.

Qualifications: BS in Business Analytics with 3 years of Experience