Job Summary:

• Increase the focus on scripting issues inside the project’s tool
• Resolve migration problems and improve user experience
• Serve as a subject matter expert and analyst/consultant, to understand customer’s needs, gather and document requirements
• Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximize effectiveness
• Work to understand the intersection between technology, customers and business to cultivate business development opportunities
• Understand and stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets
• Geography in which the clients operate, and how it affects the client’s business and initiatives
• Provide analytical and operational support to the business unit.
• Identify, research and propose creative operational gaps across the organization
• Build cross-functional partnerships, internally and externally

Skills on Resume: 

• Scripting Proficiency (Hard Skills)
• Problem-solving and Migration Expertise (Hard Skills)
• Consultation and Requirement Gathering (Soft Skills)
• Technology Integration and Solution Design (Soft Skills)
• Business Development Acumen (Soft Skills)
• Digital Trends Awareness (Soft Skills)
• Analytical and Operational Support (Hard Skills)
• Partnership Building (Soft Skills)

Job Summary:

• Contribute to planning, standups, retro and showcase
• Assist with the gathering of requirements for new projects from both the business and new initiatives within the Streaming Team
• Document new feature requirements and communicate these to vendors
• Assist with project estimations including cost breakdown and level of effort
• Conduct Story Mapping, assist in breaking epics into tasks and facilitate effort estimations with the team
• Assist with the maintenance of project and license tracking tools and manage the master channel list
• Work with the Project Manager to order new hardware and licenses
• Assist in maintaining the product backlog
• Assist the Scrum Master in unblocking tasks

Skills on Resume: 

• Project Management Skills (Soft Skills)
• Requirements Gathering and Documentation (Hard Skills)
• Estimation Abilities (Hard Skills)
• Facilitation Skills (Soft Skills)
• Tools Management (Hard Skills)
• Procurement Knowledge (Hard Skills)
• Backlog Management (Hard Skills)
• Problem-Solving Skills (Soft Skills)

Job Summary:

• Develop a new internal SQL database, while maintaining and enhancing the existing Microsoft Access database.
• Development of queries for detailed performance reports for both internal and external use.
• Support the short-term and long-range business planning process. 
• Conduct basic modeling, forecasting, trending, variance analysis, business case development
• Other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
• Monitor and coordinate the business unit’s activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.).
• Track, maintain, analyze and provide current information on the operation’s business scorecard or key performance indicators (KPIs).
• Perform analysis of the operation’s cost elements to ensure effective and efficient operations.
• Prepare and analyze standard reports.
• Develop and provide relevant statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.

Skills on Resume: 

• SQL Database Development (Hard Skills)
• Microsoft Access Database Maintenance (Hard Skills)
• Query Development (Hard Skills)
• Business Planning Support (Hard Skills)
• Financial and Operational Analysis (Hard Skills)
• Operational Performance Management (Soft Skills)
• Key Performance Indicator (KPI) Tracking (Hard Skills)
• Statistical Analysis and Utilization Optimization (Hard Skills)

Job Summary:

• Develop and enhance respective systems that support Life and Annuity processing
• Collaborate with business units to produce detailed written requirements for a variety of small to medium size system changes
• Update rules-based system tables that control processing and correspondence for changes
• Perform testing of small to medium-sized system changes
• Define test criteria, create and enter test data, test system changes and evaluate test results
• Exercise regression testing tools and testing techniques to verify system changes have not adversely impacted other production system program code
• Conduct quality control audits to ensure successful transitions
• Provide system production support to the business including but not limited to production problem resolution, system training, answering system-related questions, provide system status updates and assisting in resolving any system-related issues
• Supervise and report data that will be useable by all partners including individual teams to senior leadership
• Liaison between engineering management, product management, and support to acquire requirements
• Provide business analysis support for operational processes and KPIs in order to drive improved customer experiences

Skills on Resume: 

• System Development and Enhancement (Hard Skills)
• Business Requirements Gathering (Soft Skills)
• Rules-Based System Management (Hard Skills)
• Testing and Quality Assurance (Hard Skills)
• Regression Testing (Hard Skills)
• Quality Control and Auditing (Hard Skills)
• Production Support and Troubleshooting (Hard Skills)
• Data Reporting and Analysis (Hard Skills)

Job Summary:

• Perform business analysis and design for small-scale business change activities.
• Collaborate to identify shared requirements across markets.
• Partner with Business Relationship Managers and other Business Analysts.
• Assist in the development of business cases and business process design.
• Ensure proposed solutions meet quality, compliance standards, and business needs.
• Focus on field force effectiveness in the Commercial Excellence space.
• Demonstrate inclusive and culturally sensitive communication.
• Possess knowledge of sales and marketing 
• Build presentations/story books for management executives meetings
• Prepare management reporting (e.g. sales statistics and other financial data)
• Write and publish newsletters (executing executive comms strategy)

Skills on Resume: 

• Business Analysis and Design (Hard Skills)
• Collaboration (Soft Skills)
• Partnership (Soft Skills)
• Business Case Development (Hard Skills)
• Quality Assurance and Compliance (Hard Skills)
• Commercial Excellence (Hard Skills)
• Effective Communication (Soft Skills)
• Sales and Marketing Knowledge (Hard Skills)

Job Summary:

• Coordinate with clients to gather information about the process and people, recording these details for team meetings.
• Collection of information regarding the output of current systems and applications.
• Responsible for documentation for all phases of project development and execution.
• Circulate the necessary documents and reports within the team, and to the clients.
• Prepare technical specifications for systems and applications, also writing user manuals, troubleshooting guides, and FAQ manuals.
• Prepare training documents for end-users
• Conduct training sessions on a one-to-one basis for a group of users of common applications and systems.
• Provide leadership, expertise, and guidance on strategic business change projects.
• Provide business analysis on projects including engagement and stakeholder management.
• Lead business change and defines business requirements and processes on projects.

Skills on Resume: 

• Communication Skills (Soft Skills)
• Information Gathering and Analysis (Hard Skills)
• Documentation Skills (Hard Skills)
• Training and Development (Soft Skills)
• Leadership and Guidance (Soft Skills)
• Stakeholder Management (Soft Skills)
• Technical Proficiency (Hard Skills)
• Adaptability and Problem-Solving (Soft Skills)

Job Summary:

• Strategic design and mapping of business requirements and solutions to system and technical requirements
• Writing detailed business specifications based on direct interactions with clients and product or delivery team
• Assess and model support processes, data flows, technologies
• Review and translate business requirements into functional and non-functional documentation
• Driving and facilitating best practice engineering development initiatives
• Optimize and analyze business requirements and current support processes, value drivers and identify business process potential improvement
• Work closely with Product teams and constantly interact with Software Engineers, Testers, and Subject Matter Experts on a range of insurance-specific products and projects. 
• Work alongside colleagues in Hyperion's broking divisions Howden, RKH Specialty and RKH Reinsurance, as well as the Underwriting division DUAL.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Communication Skills (Soft Skills)
• Process Modeling (Hard Skills)
• Documentation (Hard Skills)
• Project Management (Hard Skills)
• Analytical Skills (Hard Skills)
• Collaboration (Soft Skills)
• Industry Knowledge (Hard Skills)

Job Summary:

• Work closely with functional areas to understand the business flow and key drivers and drive the analysis and visualization of key metrics
• Be a liaison with the Company training team for all end-user roles with an emphasis on providing optimal user efficiency and proficiency
• Attain and maintain knowledge about department practices, procedures, workflows
• Enhance end-user abilities and capabilities with the system
• Assist with observing and assessing user skills, and provide assessments to the Company training team to improve training program outcomes
• Provide observations and recommendations to departments regarding strategies to improve user satisfaction and increase efficiencies.
• Identify and research, monthly and quarterly variances to budget, forecast, and last year proactively identifying opportunities for improvement and accuracy
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities

Skills on Resume: 

• Business Analysis (Hard Skills)
• Data Analysis and Visualization (Hard Skills)
• Training and Development (Hard Skills)
• Process Knowledge (Hard Skills)
• User Support and Assistance (Soft Skills)
• Performance Assessment and Improvement (Soft Skills)
• Financial Analysis (Hard Skills)
• Strategic Planning and Prioritization (Soft Skills)