Job Summary:

• Welcome customers and Provide excellent customer services
• Ensure assigned tasks are completed within the deadline
• Develop plans, monitor progress and provide financial control to achieve the monthly and yearly budget.
• Ensure that the costs are kept in line with the agreed staffing budget
• Create a team in which individual members are highly motivated and work together to achieve the company goals and objective
• Develop and maintain a strong relationship with the outlet staff and ensure that the teams are well integrated and meet required standards based on the company policies and procedures
• Have up-to-date information on the market sector with specific reference to food trends 
• Work with the FandB management proactively to increase sales and exceed customer expectations.
• Ensure all staff have the menu knowledge to impart the information to customers correctly and appropriately
• Contribute to ensuring that the assigned business units meet sales targets and operate within the budgeted costs

Skills on Resume:

• Customer Service (Soft Skills)
• Deadline Management (Hard Skills)
• Budgeting (Hard Skills)
• Team Leadership (Soft Skills)
• Relationship Building (Soft Skills)
• Market Analysis (Hard Skills)
• Sales Strategy (Soft Skills)
• Training Skills (Soft Skills)

Job Summary:

• Ensure the all internal and external audits requirements are fulfilled at all times and meet the target as per the company standards.
• Keep a high standard of personal hygiene and appearance of all the outlet staff
• Monitor the training and development plan for the outlet staff
• Schedule and approve the staff roster, leave
• Maintain the employee internal records within the outlet
• Assist the outlet manager with the inventory count and stock maintenance on a daily/Weekly/monthly basis
• Maintain the integrity and accuracy of data input and reporting including cash up and bank procedures
• Order and approve packaging, disposables and non-selling stock and maintain an efficient system of delivery note and invoice control
• Ensuring every aspect of the operation delivers and stays true this concept. 
• Initiate action plans for areas of improvement within the outlet/department support the Restaurant Manager

Skills on Resume:

• Audit Compliance (Hard Skills)
• Hygiene Standards (Soft Skills)
• Staff Training (Soft Skills)
• Scheduling (Hard Skills)
• Record Management (Hard Skills)
• Inventory Control (Hard Skills)
• Data Accuracy (Hard Skills)
• Ordering Supplies (Hard Skills)

Job Summary:

• Keep working areas clean and tidy and ensure no cross contamination
• Communicate with other departments and maintain good working relationships
• To plan, priorities, organize and control the day-to-day operation
• Making sure all guest requests and queries are responded to promptly and effectively 
• Assisting on the floor during meal periods each day.
• Provide and communicate clear direction to the team
• Ensure the health, safety and well-being of guests and all team member
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Assist in creating and implementing new concepts for the Montagu Kitchen 
• Establish and maintain strong relationships with guests and continually explore new potential business opportunities in the outlet the position is occupied by on a weekly basis.
• Ensure management needs are satisfied within the outlet while Outlet Manager is absent
• Assist the Outlet Manager with managing the team performance and recruiting future talent
• Assist and support the Outlet Manager in achieving financial results

Skills on Resume:

• Operational Management (Hard Skills)
• Guest Service (Soft Skills)
• Floor Assistance (Soft Skills)
• Team Direction (Soft Skills)
• Compliance (Hard Skills)
• Business Development (Soft Skills)
• Team Management (Soft Skills)
• Financial Support (Hard Skills)

Job Summary:

• Assist the outlet manager with the day to day operations of the store, including sales, staff, stock and resource management. 
• Responsible for maintaining the overall culture of the store and ensuring staff represents and embraces the store's culture and goals. 
• Oversee the operational standards of the store as well as execute the strategy set by management.
• Outlets daily operational business functions which cover Service, Bar and Kitchen activities.
• Ensure the outlet manager in marketing/ promotion plans are implemented in full and on schedule to achieve sales targets.
• Ensure that daily sales reports are reported on time and the inventory must be counted in detail by supervisor and kitchen crew and submit the inventory report by every month.
• Ensure Outlets service performance is consistent with the company's standard and handle customer complaints in a timely manner.
• Ensure that outlet Food and Beverage quality performance is consistent with company standard and handle customer complaint in a timely manner and improve wherever
• Possess requisite skills and the duties of all departments and sections, technical know-how and give training and briefing to team members about the companys SOP and policy.
• Ensure healthy inventory for the service floor, kitchen and bar.
• Monitor and ensure all FandB outlets comply with health and safety regulations
• Assist outlet manager in reviewing and ensure monthly sales targets are met and continuously seek rooms for service/sales/operational improvement.

Skills on Resume:

• Operations Management (Hard Skills)
• Cultural Leadership (Soft Skills)
• Operational Standards (Hard Skills)
• Service Coordination (Hard Skills)
• Marketing Execution (Hard Skills)
• Sales Reporting (Hard Skills)
• Quality Control (Hard Skills)
• Health & Safety Compliance (Hard Skills)