AREA COORDINATOR JOB DESCRIPTION

A residence hall at 2 a.m. has no margin for ambiguity. The Area Coordinator is the professional whose judgment determines whether a student in crisis gets the right support, whether a conduct case is documented correctly, and whether Resident Assistants show up trained and capable, or do not. Holding a live-in appointment within a college or university Division of Student Affairs, this role carries direct accountability for a residential community of several hundred to several thousand students, governed by the Student Code of Conduct and institutional housing policy. The work spans staff supervision, community development, and emergency response in equal measure.

As the Area Coordinator, you own the residential environment of an assigned campus community, supervising paraprofessional student staff, adjudicating conduct cases under the Student Code of Conduct, and serving on a 24-hour on-call duty rotation that keeps residents safe around the clock. You report within the Office of Residence Life, typically to a Director or Associate Director, and partner across Student Affairs, academic affairs, and campus safety to advance student retention, belonging, and developmental outcomes.

Career Impact: Completing 2 or more years as an Area Coordinator, with documented supervisory experience over Resident Assistants and conducting caseloads, is the standard qualifying credential for promotion to Resident Director or Assistant Director of Residence Life at most four-year institutions.

Business Impact: When a student at risk of withdrawal is identified, intervened with, and connected to counseling or financial aid in time, the Area Coordinator's retention work directly preserves both that student's academic trajectory and the institution's enrollment numbers.

Growth Opportunity: The breadth of this role, spanning staff evaluation, budget monitoring, crisis response, and living-learning community advising, builds a portfolio that qualifies candidates for mid-level student affairs administration positions across housing, conduct, and student development.

• Supervise a team of Resident Assistants, including selection, onboarding, weekly one-on-one meetings, and mid-year and annual performance evaluations.
• Adjudicate level-one conduct violations under the Student Code of Conduct, documenting outcomes through the designated case management system.
• Respond to student crises as a first responder on a rotating 24-hour on-call schedule, including nights, weekends, and holidays.
• Develop and implement residential programming grounded in student development theory to advance community belonging and learning outcomes.
• Manage daily hall operations, including room change processing, key inventory, facility inspection forms, and hall opening and closing procedures.
• Coordinate maintenance and housekeeping referrals by submitting work orders, tracking completion, and communicating status to affected residents.
• Identify students experiencing personal, academic, or behavioral concerns and connect them to appropriate campus resources to support retention.
• Partner with academic affairs, campus police, and student support offices to implement residential learning communities and institutional initiatives.

• Bachelor's degree in Student Affairs, Higher Education, Counseling, or a related field, or equivalent work experience.
• 1 or more years of experience in residence life or student affairs, with demonstrated responsibility for student staff supervision or conduct administration.
• Familiarity with student development theory and its practical application to residential community programming and student support.
• Demonstrated ability to manage crises calmly, including emergency response, de-escalation, and referral to appropriate services.
• Strong written and oral communication skills, with the ability to interact effectively with students, families, faculty, and institutional administrators.
• Ability to work a flexible schedule that regularly includes evenings, weekends, and on-call overnight coverage.
• Organizational competency to manage concurrent administrative responsibilities, including records, budgets, and compliance documentation.

• Master's degree in Student Affairs, Higher Education Administration, College Counseling, or a closely related field.
• Prior experience as a Resident Director, Resident Assistant, or in a role with direct accountability for student conduct case adjudication.
• Experience designing or facilitating Residential Learning Communities or co-curricular academic partnership programs.
• Background in assessment, including administering student learning outcome surveys or contributing to departmental program review.

• Conduct case documentation rate, measuring completeness and timeliness of all adjudicated level-one cases in the case management system.
• Student staff retention rate across the appointment year, reflecting supervisory and developmental effectiveness with Resident Assistants.
• On-call response time to reported incidents, measured against institutional first-responder protocol standards.
• Resident retention rate within the assigned area from fall to spring semester, tracking early-alert and intervention activity.
• Work order submission-to-close cycle time for facility concerns reported by residents in the assigned building portfolio.
• Typical tools: housing management systems (commonly StarRez or The Housing Director); conduct platforms (commonly Maxient or Advocate)

• Base Salary Range: $38,000 to $52,000 annually, plus furnished on-campus housing
• Bonus: Merit increases are common; monetary bonuses are rare in higher education administration
• Equity: Not typically offered in higher education staff roles
• Health Benefits: Medical, dental, and vision coverage; often includes the university employee plan
• PTO: 15 to 22 days annually, plus institutional holidays and winter break closures
• Common Perks: On-campus housing stipend or furnished apartment, tuition remission for graduate study, and meal plan allowance

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background check completion is a condition of employment, and offers are contingent on results consistent with institutional standards. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. Candidates requiring a reasonable accommodation during the application or employment process may request one at any time. Candidates must hold current authorization to work in the United States.

The Area Coordinator owns the full management of an assigned residential community, including 24-hour on-call duty, student staff supervision, and conduct adjudication within a college residence life program. Reporting to the Director of Residence Life, the Area Coordinator serves as a retention agent and liaison across campus departments, enabling a safe, educationally purposeful environment for resident students.

Key Responsibilities

• Provides live-in residence hall management for an assigned residential community.
• Delivers engaging, educational programs for residents.
• Participates in a 24-hour on-call duty rotation, including nights, weekends, and holidays, responding to calls for assistance and emergencies.
• Participates in the hiring, training, and supervision of Resident Assistant staff.
• Serves as a retention agent, intervening with at-risk students and referring them to campus resources.
• Maintains records and submits paperwork for facilities concerns, including check-in and check-out procedures, damage charges, and key distribution and collection.
• Oversees building condition, safety, security, furnishings, and equipment, and provides leadership in resolving concerns.
• Serves as a liaison with other campus departments.
• Adjudicates level-1 residential conduct concerns and enforces student rights and responsibilities through consistent and fair policy application.
• Leads departmental collateral efforts in student staff recruitment and selection or student staff training.
• Provides support to the Director of Residence Life for central office processes and other assigned duties.

Required Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• At least one year of previous experience as a Hall Director, Resident Assistant, or in another housing- or residence-life-related leadership role is preferred.
• Demonstrated understanding of, and commitment to, the college mission, high academic standards, and student success.
• Ability to work effectively with a diverse population of college students.
• Ability to work a flexible schedule, including evenings and weekends as needed.
• Demonstrated excellent oral and written communication skills to interact effectively with students, staff, faculty, and the general public.
• Ability to establish and maintain effective working relationships with students, employees, and the public.
• Ability to efficiently multitask and complete independent work assignments.
• Experience using integrated software systems and Microsoft applications, including Word, Outlook, and Excel.

Embedded within a residential education program grounded in student development theory, the Area Coordinator delivers community-building initiatives, conducts administration, and provides Residential Engagement Community development across assigned residential areas. Working closely with academic partners, campus police, and institutional offices, the Area Coordinator promotes a positive, engaging environment for residential students while advancing departmental and divisional goals.

Core Functions

• Builds community by implementing programs based on student needs, conducting regular one-on-one meetings with direct reports, and maintaining a visible presence in the residential community.
• Provides direct customer service and responsive communication with students, parents, and families.
• Works collaboratively with academic partners and staff to develop Residential Engagement Communities.
• Refers students to additional services and specialized personnel within relevant departments as needed.
• Administers conduct violation documentation, enforces the Student Code of Conduct, serves as a Conduct Conference Facilitator, and advises students and staff in conduct-related matters.
• Works cooperatively with other offices overseeing student conduct matters and implements published departmental and institutional policies and procedures.
• Serves as Professional on Duty on nights and weekends, responds to crises, and acts as on-site liaison to campus police regarding student safety and security.
• Assumes central office administrative functions, including serving on or leading relevant committees.
• Participates in the development and facilitation of staff training and development initiatives.
• Manages residential area readiness, supervises routine room inspections, conducts pre-semester inspections, and maintains an up-to-date key inventory.
• Facilitates occupancy and assignment-related tasks, including room changes, vacancies, and enrollment compliance.
• Coordinates and expedites maintenance and housekeeping functions, including work order tracking, damage billing, and resident communication regarding outstanding requests.
• Conducts annual Resident Director evaluations and oversees the student staff evaluation process for all directly reporting staff.

Qualifications & Experience

• Master's degree with three years of professional Residence Life experience in a college or university setting, including supervisory experience.
• Bachelor's degree with five years of equivalent experience.
• Previous experience as a Resident Director or Area Coordinator preferred.
• Previous post-baccalaureate experience with staff supervision and student conduct.
• Experience in developing and maintaining Residential Learning Communities or other academic initiatives preferred.
• Working knowledge and understanding of student development and issues related to college-age individuals.
• Ability to communicate professionally with all members of the institutional community, including students and parents.
• Effective oral and written communication skills.
• Demonstrated ability to remain calm and respond effectively in emergencies.
• Emotional stability, organisational ability, reliability, and inclusive human relationship skills.
• Ability to supervise staff effectively.
• Ability to serve as a post-baccalaureate role model for undergraduate students.
• Ability to work a flexible schedule, including evenings and weekends.

Reporting to the Directors of Residence Life, the Area Coordinator leads the training, supervision, and evaluation of 8–12 professional Resident Counselors while building and maintaining the Residential Life Curriculum grounded in research and best practices. Partnering with campus offices and the broader Residence Life team, the Area Coordinator shapes a structured, developmentally focused residential experience that supports student success and institutional community goals.

Primary Duties

• Trains, supervises, and evaluates 8–12 professional Resident Counselors.
• Participates in the Administrator on Call rotation, supervising on-call Resident Counselors and providing crisis and emergency response in accordance with institutional policies.
• Conducts the Residential Student Leader selection, training, and evaluation process annually and develops programming resources.
• Coordinates the hiring and onboarding of Resident Counselor staff and develops professional development opportunities and training for that staff.
• Oversees all Resident Counselor administrative processes, including weekly reports, check sheets, attendance records, and system record-keeping, and regularly assesses and revises practices as needed.
• Conducts monthly walk-throughs of residence halls to identify maintenance needs, assess damages, ensure cleanliness, and confirm building safety.
• Supervises and assists with building openings and closings, and enforces institutional policies throughout the campus.
• Conducts student disciplinary hearings as assigned.
• Maintains up-to-date budget records and submits budget-related paperwork promptly.
• Develops and maintains the Residential Life Curriculum based on research and best practices, and maintains an inventory of programming resources.
• Maintains cooperative working relationships with relevant campus offices, establishes positive relationships with students through informal interactions, and represents the department on designated committees.
• Assists with recruitment of Residence Life team members and with divisional and campus-wide events.

Skills & Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• Experience supervising professional staff.
• Previous professional experience working with adolescents and/or in a residential setting.
• Demonstrated crisis management skills and ability to respond to emergencies, including use of stairs, quick movement, and administration of first aid and CPR.
• Active engagement with best practices and emerging issues in higher education, gifted student learning, student housing, and student affairs.
• Effective oral and written communication skills and comfort using technology to communicate and increase efficiency.
• Strong service orientation and ability to relate effectively with diverse individuals and groups at all levels.
• Demonstrated ability to be productive, deliver high-quality work, take initiative, exercise sound judgement, and problem-solve.
• Ability and willingness to work irregular hours.

Sitting at the intersection of property management and university housing operations, the Area Coordinator assists the Senior Manager for Housing Facilities in overseeing a diverse inventory that includes 5,700 dormitory beds and approximately 700 rental units for undergraduate, graduate, and faculty residents at Princeton. Operating across dormitory, rental, and Princeton Faculty Residential Purchase Plan properties, the Area Coordinator enables the university to maintain the highest living standards through inspections, minor maintenance, work order coordination, and participation in the annual Housing Turnover Process.

Duties

• Serves as first responder to all work order requests submitted by rental inventory residents, meeting with residents, correcting issues, identifying work for submission to shops or contractors, forwarding work orders to Grounds and Building Maintenance, and following up to ensure completion.
• Performs minor maintenance as needed in rental properties.
• Manages key distribution, work order review, information gathering, and planning and scheduling of custodial and maintenance work.
• Assists with the implementation of the furniture and appliance programme across all housing inventory and assists residents with operating appliances and building systems.
• Identifies cleaning and maintenance work for the Housing Turnover Process, including ongoing and final inspections of all turnover work performed.
• Inspects vacant properties as needed and enters observations and results into an online database.
• Conducts inspections to promote safe, secure, and healthy living conditions and ensures adherence to New Jersey State Housing and Fire Codes.
• Enters work orders to correct fire safety infractions and assists in executing the bed-bug protocol and other emergency response procedures.
• Utilises an online module to enter data on room conditions before student occupancy and to address discrepancies between student- and staff-reported conditions.
• Compiles and transmits large volumes of data concerning damages, policy violations, and surveys.
• Escorts municipal and state inspectors through housing properties, compiles inspection results, and provides required reports.
• Performs on-call duties for all campus non-dormitory residential properties after hours, and for certain dormitory incidents, for a minimum of seven weeks per year.
• Assists the Fire Marshal's Office with the fire drill programme as necessary.

Experience & Qualifications

• High school diploma or equivalent required.
• 3–5 years of successful project and/or property management experience required.
• Inspector of Hotel and Multiple Dwelling licences preferred.
• Experience working in a higher education environment preferred.
• Prior experience as a housekeeper or superintendent for a large apartment complex is highly desirable.
• Knowledge of building systems, including the ability to perform minor maintenance tasks across carpentry, electrical, mechanical, and plumbing trades.
• Ability to troubleshoot maintenance problems and safely remove snow and ice from a large apartment site using motorised equipment.
• General knowledge of a Computerised Maintenance Management System, or the ability to learn one.
• Knowledge of database tools such as Excel and time collection systems.
• Ability to run and use computer-generated reports to schedule cleaning, maintenance, and grounds work.
• Demonstrated ability to use technology, including computers, handheld devices, and mobile phones.
• Ability to work unsupervised across a variety of situations, exercising sound judgement and strong problem-solving skills.
• Ability to coordinate the housekeeping and maintenance efforts of a team without direct reporting authority.
• Good written and oral communication skills.
• Ability to work closely with other institutional departments and third-party property management firms, including working with union employees in accordance with applicable policies and laws.

A key member of the University's Residence Life team, the Area Coordinator for North Village delivers comprehensive student staff supervision, community development programming, and housing operations for an assigned area that includes direct oversight of 13 student staff members. Collaborating across campus departments, campus police, and institutional committees, the Area Coordinator fosters a total learning and development environment that supports student belonging and residential program integrity.

Accountabilities

• Selects, trains, supervises, and evaluates all student staff, including Resident Assistants and Assistant Area Coordinators, with direct supervision of 13 student staff members.
• Creates an environment in campus housing that contributes to the total learning and development of students.
• Partners with campus police to promote safety and security throughout the residential community.
• Develops and implements check-in and check-out procedures for the beginning and end of each semester.
• Mediates roommate conflicts and coordinates the room change process as necessary.
• Coordinates the room inventory process, corresponding fines, and key management throughout the year.
• Conducts regular staff meetings to convey administrative information and provide ongoing training and development.
• Coordinates events throughout the year, including student staff social events, professional development, and end-of-year appreciation activities.
• Maintains a strong presence in campus housing by building relationships with residents, custodial supervisors, custodial staff, and student staff.
• Serves as part of a weekly on-call rotation and is available to students and student staff five days per week.
• Develops and leads the team to implement and track the community development model requirements to improve student belonging.
• Adjudicates housing policy violation cases and serves on department and institutional committees and task forces as assigned.
• Assists the Associate Director of Residence Life in monitoring budget expenditures for the assigned area.
• Pursues professional development and participates in student affairs organisations at the state, regional, and national levels.

Requirements

• Bachelor's degree with at least 1–2 years of experience in housing and residence life required.
• Master's degree strongly preferred.
• Management background with supervisory experience preferred.
• Experience with student organisation advising or living and learning programmes preferred.
• Excellent organisational skills and ability to prioritise and handle multiple tasks.
• Customer-service orientation and ability to interact with a diverse population while maintaining a positive attitude during crises.
• Understanding of the importance of student learning outcomes and assessment is preferred.

Sustained student retention and wellbeing on a university campus depends on the Area Coordinator, who oversees Graduate Assistants, Hall Directors, and undergraduate Resident Assistants while adjudicating community standards cases and serving as a campus first-responder on a duty rotation. Based within the Residential Life and Housing and Community Standards and Well-being team and reporting to the Associate Dean of Student Affairs and Associate Director of Residence Life and Housing, the Area Coordinator shapes an environment of engagement, growth, and meaningful interpersonal relationships that advance the university's academic mission.

Key Deliverables

• Reports to the Associate Dean of Student Affairs and Associate Director of Residence Life and Housing, and contributes to creating and maintaining a sense of community within an environment of engagement, growth, learning, and meaningful interpersonal relationships.
• Supervises Graduate Assistants through weekly individual meetings, the performance evaluation process, and mentorship and training in supervision, community standards, case management, and community operations.
• Oversees the recruitment, selection, training, and supervision of Graduate Assistants, Hall Directors, and undergraduate Resident Assistants.
• Assists in the development of interpersonal relationships, social interactions, and community cohesiveness among staff, residents, and institutional officials.
• Participates in the creation, facilitation, and assessment of all staff trainings.
• Identifies students with personal, behavioural, and developmental concerns, refers them to appropriate resources, writes communication records, and adjudicates community standards cases.
• Participates as a campus first-responder on a duty rotation for crisis intervention and emergency coverage.
• Inspires student engagement and co-curricular learning through focus areas including housing and community building, community standards, CARE Team involvement, and health and wellness education.
• Facilitates departmental assessment and outreach projects to evaluate initiatives for student learning and behaviour change.
• Participates in special assignments, annual events, and projects as assigned.

Education & Experience

• Master's degree in Student Affairs, Higher Education, or a related field.
• Experience or a leadership position in a residence hall or similar setting that includes residential community operations, counselling, advising, student conduct, administration, and facility operations.
• Supervisory or lead experience is required.
• Computer literacy and ability to learn online-based software, including the Internet, e-mail, and a variety of Windows-based programmes.
• General knowledge of programme management concepts, principles, and practices, including individual and group behaviour principles.
• Effective organisational skills, ability to meet deadlines, and ability to manage multiple priorities in a fast-paced environment.
• Excellent oral and written communication skills, including the ability to give presentations and interact with diverse populations.
• High level of skill in making responsible, informed decisions independently.
• Ability to supervise, develop, and mentor direct reports.
• Ability to assist in building an equitable, inclusive community that contributes to student retention and success.
• Understanding of safety regulations and practices, with the ability to handle emergencies.
• Flexibility to adjust work schedule to meet the needs of students and staff.

As the Area Coordinator, this role leads the training and development of four full-time Resident Directors while managing the residential experience for up to 2,500 students across two areas within a Division of Student Affairs committed to social justice and student development. The Residential Services team relies on this work to ensure accountability at all levels of the Area Model, from Assistant Resident Directors through up to 70 Resident Assistants, while sustaining an on-call presence that serves 5,000 residential students on a 24/7/365 basis.

Leadership Responsibilities

• Directly supervises and facilitates the training and development of four full-time Resident Directors, and indirectly supervises four Assistant Resident Directors and up to 70 Resident Assistants.
• Serves as a member of the Area Leadership Team for two residential areas, ensures the successful implementation of the Area Model through Resident Director and Resident Assistant roles, and supports accountability of area stakeholders.
• Supports the efforts of the area council, including ensuring supportive advising and coordinated community development efforts by Resident Directors and Assistant Resident Directors.
• Develops meaningful relationships with students by providing growth opportunities, directing students to campus resources, and serving as an active presence in the community.
• Assists with the operational functioning of two residential areas housing up to 2,500 total students.
• Participates in an on-call rotation serving 5,000 residential students and performs student support responsibilities on a 24/7/365 basis.

Professional Experience

• Master's degree in Higher Education or a similar programme.
• A minimum of two years of full-time post-master's experience in residential life, housing, student activities, or student affairs.
• Experience supervising paraprofessional staff in residential life, housing, student activities, or student affairs.
• Experience supervising professional and/or graduate-level staff preferred.
• Prior work experience working closely with faculty members in a residential setting is preferred.
• Excellent interpersonal communication, organisational, and administration skills, and a commitment to social justice and student development.
• Intermediate knowledge of word processing, spreadsheets, email, and database software programmes.

Area Coordinator builds connections between NDIS participants and local community supports, implementing and monitoring participant plans to optimize engagement with the National Disability Insurance Scheme. The work directly supports improved community knowledge of the NDIS and creates new opportunities for individuals with disabilities to access services, achieve personal goals, and participate fully in community life.

Role Responsibilities

• Collaborates with NDIS participants to implement and monitor their plans and support their goals.
• Connects people with disabilities to support within the local community.
• Supports participants to navigate and optimise their engagement with the NDIS.
• Improves community knowledge of the NDIS and creates new opportunities to connect participants to services and support.
• Meets identified contractual KPIs.

Background & Experience

• Demonstrated relevant experience and/or lived experience in a related field.
• Experience in coaching, counselling, and connecting people to identify and achieve positive outcomes.
• Current Working with Children Check.
• Ability to display empathy and compassion and to understand the diverse needs of individuals within the community.
• Demonstrated computer skills, including capability with Microsoft Office 365.
• Access to own transport.

The Area Coordinator delivers on-the-ground coordination of MEP trade disciplines, including Mechanical Dry and Wet, Process, Bulk, Waste, Electrical Distribution, ELV systems, and Sprinkler, for the F34 project, ensuring all works are built in accordance with scope, schedule, and budget. Reporting to the Construction Manager, the Area Coordinator leads by example in safety and quality, enabling constraint-free progress and successful commissioning handover across assigned areas and systems.

Day-to-Day Responsibilities

• Works with foremen within the assigned area to ensure all work is coordinated and planned in conjunction with other companies, to maintain four weeks of constraint-free work.
• Liaises with other trades working in the same area to ensure all work is coordinated and carried out safely and productively.
• Records and actions constraints, and highlights all delays and disruptions to planned activities to ensure risks are controlled, mitigated, or claimed for as necessary.
• Coordinates work and handover between different MEP shifts and monitors foremen's daily labour tracking sheets to ensure headcount and heat map limits are not exceeded.
• Works with other construction managers to ensure resources are working efficiently.
• Sets up, coordinates, and manages weekly project meetings, ensuring all actions are recorded and closed out with designated owners before the next meeting.
• Ensures subcontractors working in the assigned area adhere to the agreed schedule, appear on the Weekly Work Plan, attend weekly site meetings, and submit weekly reports as required.
• Manages the completion and sign-off of assigned areas or systems, snag-free with all associated documentation and certification, before the commencement of commissioning.
• Liaises with the integrated commissioning team to close out and sign off completed areas or systems.
• Leads by example in safety and quality, ensures all foremen and trade teams understand weekly objectives and targets, and reviews safety indicators weekly across all supervisors and foremen.

Technical Qualifications

• Experience supervising foremen and trade teams on large-scale MEP construction projects.
• Proficiency in Excel, P6, BIM Viewer, EIDA, BIM 360, and Power BI.
• Strong organisational skills with the ability to set and manage strategic and tactical goals with supporting indicators.
• Effective public speaking skills with the ability to present clearly, concisely, and confidently.
• Active listening skills with the ability to acknowledge and respond to workers, superiors, and clients.
• Collaborative approach to work, with the ability to integrate ideas and function effectively as part of a team.
• Ability to delegate appropriately and support team members in delivering without micromanagement.
• Ability to give specific, clear instructions and communicate expected outcomes and deadlines.

Reporting to country office leadership, the Area Coordinator leads oversight of the Qaraqosh area office, managing operations, human resources, financial management, and community relations for humanitarian programmes serving a war-affected population in Iraq. Partnering with programme managers, government authorities, donors, and civil society partners, the Area Coordinator builds organisational visibility and ensures spending and reporting align with donor and statutory requirements.

Strategic Responsibilities

• Provides leadership, direction, and oversight of the designated area office.
• Manages operations, human resources, financial management, and community relations for programmes in the designated area.
• Works closely with relevant departments to ensure base operations are organised and implemented in accordance with organisational and donor policies.
• Supervises programme managers in the day-to-day implementation of their programmes, ensuring operational procedures support programme objectives.
• Ensures spending adheres to organisational, donor, and statutory guidelines and policies.
• Supports programme managers and the programme development officer in developing and setting up new projects in line with the in-country strategy and available opportunities.
• Assists with ensuring timely and accurate reporting to affiliate offices, government, and donors, and contributes to the development of programme and budget proposals.
• Provides representation at meetings with government, donor, and civil society partners, actively engaging with stakeholders to increase support and visibility.
• Assists the Senior Programmes Manager in the oversight of day-to-day operations, including hosting teams and visitors, and in fostering spiritual support and growth among all staff.

Position Requirements

• Bachelor's degree or equivalent, preferably in Business, Economics, Health and Nutrition, Food Security, Livelihoods, or WASH.
• Two to four years of related experience and/or training, or an equivalent combination of education and experience.
• 12 credit hours of college-level Biblical Studies strongly preferred.
• Clear understanding of the workings of major donors and their perspectives, requirements, and standards.
• General knowledge of Food, Nutrition, WASH, Health, and Food Security programme implementation.
• Knowledge of computer systems and applications, including Word, Excel, Outlook, and iForm.
• Strong organisational, time-management, and problem-solving skills.
• Practical and quick reasoning skills, with the ability to keep communication lines open with all parties regarding scheduling changes.
• Ability to coordinate activities with other agencies and build and maintain positive working relationships.
• Ability to be flexible, patient, and adaptable, with strong attention to detail and follow-up.
• Good interpersonal, written, and oral communication skills, including strong cross-cultural communication skills.
• Fluent spoken and written English required; Arabic skills preferred.

Sitting at the intersection of residential operations and student support, the Area Coordinator at Skidmore College owns the daily management of specific residence halls and apartment buildings, including Resident Assistant supervision, conduct adjudication, and bi-weekly individual meetings that guide staff goal-setting and performance evaluation. Operating across student affairs, housing selection, and institutional committees, the Area Coordinator advances the College's commitment to inclusive community and student development by responding to serious incidents, coordinating staff training, and serving as a live-in professional resource for a diverse residential population.

Scope of Work

• Meets bi-weekly with each Resident Assistant to assess hall environments, student concerns and behaviours, community trends, and programmes, and provides goal-setting, mid-year, and year-end evaluations.
• Assists Resident Assistants in responding to student issues, including roommate conflicts and physical, emotional, identity, or psychological concerns.
• Manages daily operations for specific residence halls and apartment buildings, including room and apartment inspection forms, room changes, facility concern reporting, and hall openings and closings.
• Serves as the Area Coordinator on-call on a rotational basis, advising Resident Assistants and responding to serious incidents and emergencies on campus.
• Adjudicates violations of college policy and documents through the relevant case management system.
• Promotes an inclusive community through role modelling, challenging others, and emphasising respect, and serves as a source of information about the institution and its resources.
• Assists with the development, planning, and implementation of Resident Assistant training, including in-service training, and participates in recruitment and selection processes for student and professional staff.
• Assists with most aspects of the housing selection process for new and returning students and participates in weekly residential life office meetings, divisional meetings, retreats, and other gatherings as needed.

Minimum Qualifications

• Master's degree required.
• At least one year of related work experience at the time of hire.
• Demonstrated ability to work with diverse students and staff.
• Excellent problem-solving, interpersonal, communication, customer service, and conflict management skills.
• Experience in programme and project development.
• Ability to adapt to change and demonstrated passion for residential life.
• Knowledge of Microsoft Office Suite.

A key member of the Residence Life Office, the Area Coordinator builds an inclusive, student-centered residential community for approximately 1,700 residents by applying student development theories to staff supervision, conduct enforcement, and the delivery of transformative social and educational programs. Collaborating closely with the Associate Director of Residence Life and Dean of Students, the Area Coordinator advances inter-department partnerships and ensures the safety, procedural integrity, and developmental focus of all residential areas under their oversight.

Key Responsibilities

• Provides effective leadership over a diverse student body and oversees the vision, maintenance, and administrative, programmatic, and educational aspects of specific residential areas.
• Applies knowledge and practical experience in student development theories in response to student concerns, staff supervision, and student organisation advisement.
• Demonstrates understanding of and experience with residential students across areas including living-learning communities, academic skill development, diversity, social justice, wellness, career preparation, civic engagement, and personal accountability.
• Serves on an emergency on-call duty rotation for an area of approximately 1,700 residents.
• Ensures enforcement of all residence hall policies and procedures, with a special emphasis on safety and security, and maintains accurate records of all keys for the hall and all residents.
• Conducts monthly health and safety checks.
• Collaborates closely with the Associate Director of Residence Life and Dean of Students.

Knowledge, Skills & Abilities

• Master's degree in Student Development, Counselling, or a closely related area preferred.
• Strong candidates with a bachelor's degree in Student Services, Human Services, Counselling, or a related field will be considered.
• A minimum of one year of experience in residence life or another student affairs or development area is required.
• Two to three years of job-related or residence life experience preferred.
• Previous supervisory experience required.
• Excellent interpersonal, organisational, and customer service skills.
• Excellent oral and written communication skills.

A key member of the Mount Saint Mary College Residence Life Office, the Area Coordinator leads supervision of Resident Assistant staff and oversees the operation of up to 10 upper-class residence halls housing approximately 600 students. Collaborating across departmental planning efforts that include staff recruitment, training, and housing selection, the Area Coordinator advances the College's mission by fostering community development and supporting a positive residential experience for a diverse on-campus population.

Functions

• Oversees the operation of up to 10 upper-class residence halls accommodating approximately 600 students.
• Supervises area Resident Assistant staff, conducts disciplinary meetings, and resolves cases with sanctions.
• Assists resident students, resolves roommate conflicts, and participates in an on-call rotation.
• Plans and implements both the Resident Assistant selection process and the Resident Assistant training programme.
• Participates directly in the day-to-day programmatic and community development efforts of the Resident Assistant staff.
• Assists with additional departmental planning efforts and operational tasks, including staff recruitment, staff training, housing selection, and other duties as assigned.

Required Qualifications

• Master's degree in Student Affairs or a related field.
• One year of previous full-time Resident Director experience preferred.
• Previous full-time experience in Residence Life or Student Affairs required.
• Integrity and excellent communication skills.
• Must be fair, friendly, empathetic, enthusiastic, warm, and welcoming.
• Valid driver's licence.