AREA LEADER JOB DESCRIPTION

An Area Leader is a shift-level production manager who owns output, people, and process for an assigned manufacturing zone. The work is physical, layered, and unrelenting. This role holds direct accountability for the full safety-quality-delivery-cost-morale KPI structure that plant leadership uses to measure operational health, which means the Area Leader is simultaneously a floor coach, a data analyst, and a cross-functional coordinator who engages logistics, quality, maintenance, and HR daily. What makes this seat genuinely difficult is the requirement to sustain World Class Manufacturing or Lean standards while managing crewing decisions, performance reviews, and continuous improvement projects across multiple shifts without breaking cadence.

As the Area Leader, you own the shift-by-shift execution of production targets within your assigned manufacturing zone while building the team leader capability that keeps performance from depending on any single person. You will operate within a WCM or Lean framework, coordinating directly with quality, logistics, and engineering functions, and reporting to a Production Superintendent or Plant Manager.

Career Impact: Leading a manufacturing zone with full KPI ownership across safety, quality, delivery, and cost builds the operational credibility that distinguishes candidates for Plant Manager and Operations Director roles.

Business Impact: The production output, defect rate, and on-time delivery of your zone directly determine what reaches the customer each shift, making your decisions consequential in a way that is measurable within 24 hours.

Growth Opportunity: Sustained performance in this role creates a visible track record in Lean and WCM methodologies that opens paths into continuous improvement leadership, multi-site operations, or supply chain management.

Company Value: These roles consistently sit inside facilities that operate multiple shifts and favor internal promotion, meaning high performers move into senior operations roles without leaving the organization.

• Own shift-level production execution across safety, quality, delivery, cost, and morale KPIs within the assigned manufacturing zone.
• Supervise and develop team leaders, providing daily coaching, performance feedback, and succession planning across all shifts.
• Analyze production data and equipment performance to identify root causes and deploy countermeasures through Lean or WCM problem-solving tools.
• Coordinate with logistics, quality, maintenance, and engineering to resolve material shortages, equipment issues, and cross-functional production dependencies.
• Manage crewing decisions, including shift assignments, overtime authorization, time and attendance, and workforce adjustments during volume fluctuations.
• Lead continuous improvement activities, including Kaizen events, 5S compliance, and TPM participation to reduce waste and improve throughput.
• Oversee training and qualification programs for production associates to ensure consistent skill standards and regulatory compliance across the area.
• Review production and operating reports with plant leadership monthly, presenting gap analysis and countermeasure plans tied to area scorecard metrics.

• Bachelor's degree in operations management, engineering, or a related technical field, or equivalent work experience.
• 2 or more years of direct supervisory experience in a manufacturing or production environment, with demonstrated accountability for team performance.
• Working knowledge of Lean Manufacturing principles, including 5S, standardized work, and root cause analysis methodologies.
• Ability to read and interpret production data, labor metrics, and operational scorecards to drive informed decisions.
• Experience managing multi-person teams across production processes, including performance reviews and disciplinary documentation.
• Strong verbal and written communication skills, with the ability to convey shift-level updates clearly to both frontline associates and plant leadership.
• Demonstrated ability to prioritize competing operational demands in a high-tempo, shift-based work environment.

• Experience with WCM (World Class Manufacturing) pillar structure or formal CI program participation at a manufacturing site.
• Familiarity with ERP systems such as SAP in a production control or logistics context, supporting material flow and inventory management.
• Prior experience supporting new product or process introductions, including equipment qualification and production trials.
• Associate's degree or technical certification in a manufacturing, engineering, or industrial discipline, in addition to work experience.

• Overall Equipment Effectiveness (OEE) for the assigned zone, reflecting uptime, performance rate, and first-pass yield.
• Safety incident rate per 200,000 hours worked, measuring the area's adherence to zero-harm operating standards.
• On-time production completion rate by shift, tracking execution accuracy against the daily production plan.
• Team Leader promotion rate from within the area, indicating depth of coaching and succession development.
• Overtime hours as a percentage of total labor hours, reflecting crewing efficiency and schedule adherence.
• First-pass quality yield by product line, measuring how often the zone meets specification without rework.

• Base Salary Range: $65,000 to $90,000 annually, depending on facility size and sector
• Bonus: Annual performance bonus of 5 to 10 percent tied to plant and area KPIs
• Equity: Typically not offered at this level in manufacturing environments
• Health Benefits: Medical, dental, and vision coverage; employer contributes the majority of the premium
• PTO: 15 to 20 days annually, plus 8 to 10 paid holidays
• Common Perks: Shift differentials, safety incentive programs, and tuition reimbursement for technical education

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Work authorization in the United States is required for this position, and employment is contingent on successful completion of a background check, which may include verification of prior employment and criminal history review. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law. Candidates requiring reasonable accommodations to participate in the application or interview process are encouraged to request them at any point during recruitment.

The Area Leader owns hands-on assembly, soldering, and final testing operations while coordinating daily task assignments, capacity deployment, and 5S standards across the production floor. Working with manufacturing engineering and the manufacturing manager, this role ensures high on-time delivery, resolves quality concerns, and builds team capability through cross-training and engagement.

Key Responsibilities

• Assembly, Soldering, Packing, and Final Testing
• Conduct routine and preventive maintenance of work area equipment and tools
• Report quality issues or concerns and make suggestions for continuous improvements
• Assign daily tasks and workloads, deploy capacity, follow up on progress throughout the day, and escalate when needed
• Use the dashboard to ensure teams work on jobs by priority, adjusting the plan to accommodate expedites
• Report progress in huddles and update the manufacturing manager on status throughout the day
• Attend to minor technical issues on the line and schedule pre-production and test-production tasks as assigned
• Maintain 5S standards on the lines, ensuring the team can access all parts and tools needed to complete work safely
• Provide cross-training to team members, initiate team-building events, and improve team engagement
• Collaborate with manufacturing engineering and the manufacturing manager to ensure high on-time delivery
• Build trust between team members

Required Qualifications

• Technical or post-secondary education, such as BCIT, is an asset
• Two or more years of manufacturing work experience
• Knowledge of Microsoft Office and SAP
• Knowledge of ESD prevention requirements
• Comfortable operating manufacturing equipment and tools
• Strong attention to detail and dedication to quality
• Ability to multitask in a fast-paced environment
• Good command of the English language

Embedded within the Cloud Area and Partner organization, the Area Leader drives the transformation of NetApp's cloud business by leading a matrix of cloud specialists, architects, and customer success managers to grow revenue and shape go-to-market strategy across the geography. Working closely with customers, ISV and CSP partners, and executives at global enterprise accounts, this role holds accountability for net new business targets and delivers scalable cloud growth by maintaining within 5% predictability of the business at any point in time.

Core Functions

• Lead a matrix organisation of cloud specialists, cloud solution architects, and customer success managers to help customers move, protect, scale, and back up data across any cloud
• Drive the transformation of the cloud business, grow revenue, and shape strategic focus across the geography
• Hold accountability for cloud sales targets and own the practice's net new business and revenue targets
• Identify market needs and develop distinctive strategies to achieve a competitive advantage
• Grow revenue by maximising the potential of existing relationships while concurrently seeking to gain additional buyers and accounts
• Coordinate and optimise cloud resources within each area and provide area-specific guidance to cloud teams, maintaining a holistic overview across all cloud teams globally
• Engage and influence internal and external key stakeholders, customers, and partners at executive levels with global and enterprise accounts
• Execute, define, and navigate the go-to-market strategy for the geography's motions
• Build a diverse and inclusive team, maintain within 5% predictability of the business at any point in time, and focus on the right metrics and activities to deliver a scalable cloud go-to-market

Qualifications & Experience

• Bachelor's degree or equivalent experience.
• A master's degree is a plus
• Ten or more years of leadership experience, including at least five years leading management in a cloud-first or cloud-only company
• At least eight years of experience selling software and at least three years of cloud software experience in a hyperscaler ISV or SaaS environment, including expertise with cloud products in metered and subscription models
• At least three years of direct experience with MRR and ARR models, including complex coverage and compensation experience
• Experience owning profit-and-loss topline revenue responsibilities of approximately $15–20M in annual recurring revenue
• Experience developing, implementing, and leading go-to-market strategy and partner channel development for a company that has diversified its offerings
• Experience developing a solution portfolio in a matrix environment, with the ability to impact by influence
• Demonstrated experience and knowledge of consumption, churn, net new, and growth metrics
• Strong leadership capabilities, including driving results, strategic and innovative thinking, and building organisational talent
• Proven ability to build teams that drive collaboration, alignment, productivity, and customer and partner growth
• Proven ability to work collaboratively across sales teams and partners, manage conflict, and make effective decisions
• Ability to translate broad corporate strategies into clear, specific objectives, plans, and segment-level actions
• Ability to think ahead while remaining accountable for daily, weekly, and quarterly predictable growth

Reporting to the Construction Managers, the Area Leader delivers a full package of construction work from the planning phase through completion by reviewing method statements, safe systems of work, and all relevant documentation in accordance with company procedures. Partnering with contractors, operations teams, and key stakeholders, this role ensures on-site compliance with CDM regulations and relevant codes while coordinating upcoming works, recording daily progress, and escalating issues that cannot be resolved at the site level.

Primary Duties

• Manage and control work in the allocated area to ensure project goals are delivered safely and in compliance with relevant company standards, regulations, and applicable codes and procedures
• Coordinate the planning of upcoming works within the area, ensuring safe systems of work are submitted and approved in adequate time to allow works to commence
• Ensure sufficient quantities of materials are ordered and delivered for upcoming works, following the certificate of conformity and goods-received procedures
• Ensure construction work is undertaken in accordance with the design
• Review contractors' safe systems of work, including risk assessments and method statements, to ensure they are suitable and sufficient, using specialist support where required
• Review team arrangements to ensure interfaces with other construction areas are managed and meet the requirements set out in the construction phase plan
• Inspect work activities regularly to ensure compliance with agreed safe systems of work, intervening and suspending work where teams are not compliant or where there is imminent risk of serious injury
• Carry out regular formal inspections of assigned work, recording findings and placing actions to correct deficiencies
• Carry out regular reviews of all safety documentation, ensuring control measures remain suitable, sufficient, and relevant to the work being done
• Ensure pre-job and post-job briefs are completed daily, and that effective safe systems of work are produced before any new work involving significant risks is started
• Ensure all work has suitable emergency and contingency arrangements in place
• Support relevant safety audits and inspections from key stakeholders and regulators
• Report planned works, daily progress, and issues daily, and keep a daily log of activities and materials used

Skills & Qualifications

• HNC, NVQ Level 5, or equivalent experience
• Construction Skills CITB Site Management Safety Training Scheme (SMSTS), SSSTS, or NEBOSH Construction Certificate
• Relevant experience managing or supervising construction activities
• Thorough knowledge of CDM and other applicable regulations
• Thorough knowledge of company procedures, rules, and instructions
• Ability to plan and coordinate construction activities
• Experience with forms of contract, ideally NEC3 ECC
• Champions safety initiatives and ensures a zero-harm approach to delivery
• Leads by example to ensure company values are promoted and upheld

Sitting at the intersection of scientific strategy and commercial growth, the Area Leader shapes a continuously innovative service proposition for the Scientific Communications Practice by owning net new revenue targets, developing business cases for geographic expansion, and maintaining senior-level client relationships for key accounts. Operating across account management, business development, and operations teams globally, this role drives the evolution of publications planning, medical strategic planning, and MSL optimisation services while ensuring quality and consistency of practice delivery.

Accountabilities

• Ensure a continuously innovative and differentiated overall proposition for the Practice, collaborating with product and strategy teams to develop and execute a winning service proposition
• Collaborate on the roadmap for Practice services, identifying new client needs and driving evolution and innovation of existing services
• Drive financial growth of the Practice, owning net new business and revenue targets, and collaborating with account management and business development to drive organic, land-and-expand, and net new business through the right strategies
• Ensure growth of the Practice across current and future geographies, identifying and qualifying service expansion into new geographies, and developing business cases for expansion as appropriate
• Maintain senior-level client relationships for key accounts and act as senior oversight or sponsor for key growth accounts
• Actively participate in or lead MSA and procurement discussions with business development to expand the portfolio of clients
• Maintain the quality and effectiveness of Practice service delivery through close liaison with operations and account management leaders
• Devise Practice-specific training programmes to ensure efficiency and consistency for core services

Requirements

• Proven experience leading and growing Scientific Communications and Medical Affairs services globally
• Proven expertise in developing, selling, and delivering Scientific Communications services, including scientific narrative development, medical strategic planning, publications planning and execution, MSL optimisation, and medical information
• Excellent understanding of biopharmaceutical lifecycle strategy as it pertains to scientific and wider medical communications
• Business development expertise and active experience
• Demonstrated track record of proactive risk management, using key metrics and performance data, and of sound judgement and decision-making
• Proven ability to collaborate and work effectively through others in a global environment to deliver results, including effective leadership in a matrix environment, with proven people management skills
• Excellent communication, presentation, and interpersonal skills, including strong negotiation skills and the ability to establish and maintain effective working relationships
• Good strategic thinking ability and the ability to apply it organisationally
• Excellent computer literacy and organisational and problem-solving skills

A key member of the Centre of Excellence leadership structure, the Area Lead translates company objectives into quarterly and longer-term horizon planning cycles, oversees a portfolio of value use cases, and coaches Insights Leads to enable greater empowerment and higher performance across the CoE. Collaborating across chapter and team leads, data science, and business intelligence functions, this role ensures the latest thinking in analytics and data governance is continuously tested, evolved, and applied to complex business problems.

Scope of Work

• Translate business strategy and objectives into quarterly and longer-term horizon planning cycles for resource prioritisation
• Collaborate with chapter and team leads to identify opportunities to grow and encourage talent development within the Insights CoE
• Oversee a portfolio of value use cases and create the case for investment, including the development of budgets and area game plans
• Act as a thought leader across the business to ensure the latest thinking in insights, analytics, and data governance is constantly tested and evolved
• Support and coach Insights Leads to enable greater empowerment and higher performance for all members of the CoE
• Share functional expertise across customer insights, personalisation, advanced analytics, data platforms, and business intelligence to solve complex problems

Experience & Qualifications

• Proven experience leading a multi-disciplinary insights function encompassing areas such as research, business intelligence, loyalty and digital analytics, data science, and data governance
• An insightful background demonstrating commercial impact through designing and leading initiatives, including business case development
• Proven impact in coaching and developing others
• A growth mindset that thrives in a test-and-learn environment
• Ability to flex between advising where imperfections in data are acceptable to move forward, and recognising where there is no room for error in a data-driven decision
• Advanced communication skills to influence a diverse range of stakeholders, including tribe leads and board-level audiences
• Strong negotiation, network-building skills, and high levels of emotional intelligence, leading with self-awareness and high integrity

A well-qualified learning and development function depends on the Area Leader, who designs, develops, and implements training materials across multiple mill departments while conducting task and performance analyses to support a systematic approach to training at the Cedar Springs, GA facility. Based within a Market-Based Management culture, this role partners closely with department supervisors and vendors to maintain qualification guides, execute training in varied environments, and ensure mill staff are trained and qualified as required.

What You'll Do

• Design, develop, implement, and maintain training materials used for mill training programmes
• Execute training in various environments to ensure mill staff are trained and qualified as required
• Assist in developing and maintaining an effective training programme that supports the vision of the mill
• Maintain mill training documentation and qualification guides for mill employees and various departments
• Conduct training needs, job, and task analyses, as well as performance analyses when required
• Conduct training programme reviews, research, and assessments as requested by supervision
• Prioritise work and support others to ensure deadlines and predetermined schedules are met
• Utilise vendors, contractors, and other employees to make decisions and, when necessary, take on lead roles in accordance with the MBM framework and CSO vision

Education & Experience

• High School Diploma or GED
• Experience in building learning materials to support knowledge transfer and performance improvement
• Experience implementing a task-based training programme
• Experience writing and executing standard operating procedures
• Experience implementing ADDIE and the systematic approach to training (SAT)
• Experience with training programme documentation and records management
• Operations or maintenance experience in a manufacturing environment
• Experience reading technical drawings and schematics
• Proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint

As the Area Leader, this role shapes the front-end engineering practice by leading recruitment and career frameworks, mentoring engineers, and driving internal initiatives that elevate platform capabilities and delivery processes across teams. The engineering community relies on this work to establish consistent ways of working, maintain a transparent career ladder, and ensure senior stakeholder communications are managed effectively in alignment with product and engineering goals.

Technical Responsibilities

• Work with product and engineering teams to influence and shape the future of the platform
• Work with other engineering leaders to manage senior stakeholder communications
• Initiate and drive internal initiatives that level up processes, technology, and the ability to deliver a best-in-class customer experience
• Help agree frameworks to establish consistent ways of working within and across teams
• Lead recruitment and career frameworks for front-end engineers
• Lead community meetups and agenda to ensure excellence is taken into the teams delivering objectives
• Lead the evolution of a transparent career ladder based on core principles of career and objective level
• Mentor practice members and provide standards of mentorship and training
• Manage a budget for training and development for practice members

Professional Experience

• Previous experience leading engineering teams, directly or via a matrix
• Strong knowledge of the JavaScript ecosystem, especially React and complementary frameworks
• Experience in recruitment
• Excellent influencing and coaching skills with practice members, clients, adjacent teams, and stakeholders
• Experience coordinating, monitoring, and managing change across multiple workstreams and teams
• A collaborative and focused approach to technology delivery