Job Summary:

• Test software programs to compare to specifications and documentation for incorporation into standards. 
• Identify and document program variances from standards and suggest modifications to conform.
• Perform acceptance testing of new and/or modified software applications, configurations, or infrastructure changes by developing test data and calculating expected results
• Execute programs and procedures, review output and evaluate and document results
• Maintain records related to test scenarios, support issues, and other data collection tasks
• Coordinate testing by users and third parties.
• Conduct compatibility tests with other software programs, hardware, multiple operating systems, and network environments.
• Assist in special projects assigned including new applications, change in application software or hardware, to achieve desired results.
• Attend workshops and seminars to remain current on Technology and applications
• Plan, design and implement interdepartmental information systems
• Set standards and develop guidelines to ensure compliance for program documentation
• Analyze and evaluate vendor-supplied software and hardware products
• Recommend new or replacement products

Skills on Resume:

• Software Testing (Hard Skills)
• Acceptance Testing (Hard Skills)
• Execution and Review (Hard Skills)
• Coordination (Hard Skills)
• Project Management (Hard Skills)
• Continuous Learning (Soft Skills)
• Information Systems Design (Hard Skills)
• Vendor Evaluation (Hard Skills)

Job Summary:

• Escalation of end user issues/advanced troubleshooting.
• Open issues with vendor for resolution.
• Upgrade platform to new releases, implement platform patches/fixes.
• Utilize platform automation capabilities for process improvements.
• May lead implementations, monitors platform performance.
• Maintain server patches, updates, and maintenance.
• May assist in the implementation of integration of platform with other enterprise software.
• Gives technical support to the client, manages requirements for special projects.
• Carry out research and product selection, manage price escalations and delivery times.
• Performs the specific project margin calculation, product selection according to requirement

Skills on Resume:

• Advanced Troubleshooting Skills (Hard Skills)
• Vendor Management (Soft Skills)
• Platform Upgrades and Maintenance (Hard Skills)
• Automation Proficiency (Hard Skills)
• Project Leadership (Soft Skills)
• Integration Expertise (Hard Skills)
• Client Technical Support (Soft Skills)
• Research and Product Selection (Hard Skills)

Job Summary:

• Deploy, maintain and troubleshoot ERP and other core business applications.
• Understand, manage and support process improvement initiatives requested by the business
• Meet and coordinate with stakeholders of ASC Asia entities to establish clear project scopes, system goals and requirements.
• Translate user requirements into technical specifications.
• Develop test plans and perform IT functional, performance and integration tests for all changes made to the ERP and other core business system landscape
• Coordinate business acceptance testing before taking changes into production.
• Perform regular system and process related health checks and propose potential improvements and mandatory corrections.
• Act as regional systems gatekeeper
• Keep business processes and supporting systems in sync with processes implemented in other ASC entities worldwide.
• Perform impact analysis of systems and technology changes to mitigate risk and instability.
• Recommend controls by identifying problems, writing improved procedures.

Skills on Resume:

• ERP Deployment and Maintenance (Hard Skills)
• Process Improvement (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Technical Translation (Hard Skills)
• Test Planning and Execution (Hard Skills)
• Testing Coordination (Soft Skills)
• System Health Checks (Hard Skills)
• Systems Gatekeeping (Soft Skills)

Job Summary:

• Demonstrate the full range of the IDS product portfolio via customer visits, phone queries, workshops, to resolve queries to the satisfaction of the customer.
• Efforts must be made to prevent internal escalating of cases.
• Provide expert training both on and off-site and deliver customer excellence
• Work with IDS standard working methods i.e. processes, internal database management to ensure transparent, clear steps are visible for customers
• Participates in team tasks, including, complaint analysis, customer surveys, Voice of Customer reports etc.
• Participates in customer notifications on product quality issues.
• Ensure a full understanding of KPI’s in order to proactively influence positive results
• Ensuring electronic and manual documentation is up-to-date
• Perform standby service as requested to ensure customers can reach customer support 
• To access and develop application to meet customer needs.
• To develop and maximize relationship with key accounts and KOLs to help product sales

Skills on Resume:

• Product Knowledge (Hard Skills)
• Customer Service (Soft Skills)
• Problem Solving (Hard Skills)
• Process Management (Hard Skills)
• Communication Skills (Soft Skills)
• Key Performance Indicators (Hard Skills)
• Documentation Management (Hard Skills)
• Relationship Building (Soft Skills)

Job Summary:

• Assist in the delivery of AML Investigations strategic toolset for all of EMEA
• Technical support of EMEA AML investigation projects, including code deployments, test support, and issues resolution
• Develop in-depth knowledge of AML behavior detection as it applies to the banking industry
• Assist in requirements definition, execution and implementation of solutions that satisfy AML Technology strategy
• Ensure all issues are escalated/documented according to Citi policies
• Maintain project documentation, coordinate application releases
• Building and maintaining excellent relationships across Business, Development and Technology Infrastructure groups.
• Implementing software into hospitals, clinics and post-acute facilities.
• Managing optimization projects for hospitals, clinics and post-acutes
  
• Assisting clients in multiple regions, project managing external IT departments
• Managing a high volume of implementations

Skills on Resume:

• AML Compliance (Hard Skills)
• Technical Proficiency (Hard Skills)
• Project Management (Hard Skills)
• Documentation and Reporting (Hard Skills)
• Communication and Relationship Building (Soft Skills)
• Problem-Solving Skills (Hard Skills)
• Global Perspective (Soft Skills)
• Optimization Management (Hard Skills)

Job Summary:

• Demonstrating benefits of the software solutions to clients in real-life
• Ensuring customer success through issue resolution, collect customer feedback. 
• Delivering successful customer experience by translating complex problems to simple solutions
• Providing remote and on-site support 
• Supporting customers with installation, use and implementation of CAD software
• Recommend new development and improvements on current products. 
• Maintain records of customer communications and technical support
• To provide support to sales team, distributor and other groups, including product/application training, selling tools creation etc.
• To collect and update marketing information and direct feedbacks from customers., including competitors, market trend, consumer expectation and VOCs etc.
• Participate in the design of annual marketing plan and own the definition of local marketing campaign, to support new product launch excellence activities

Skills on Resume:

• Communication Skills (Soft Skills)
• Customer Success Management (Soft Skills)
• Technical Support (Hard Skills)
• Problem-Solving (Hard Skills)
• Product Knowledge and Recommendations (Hard Skills)
• Market Awareness (Hard Skills)
• Collaboration (Soft Skills)
• Marketing Campaign Management (Hard Skills)

Job Summary:

• Maintains a high level of knowledge of company products and services and the underlying scientific and technical principles.   
• Utilizes advanced scientific knowledge and principles to educate salespeople
• Support customers on the proper use of Surface Area and Pore Analysis instrumentation.  
• Supports the sales subsidiaries by conducting workshops, technical customer presentations and seminars.   
• Analyzes customer samples that are forwarded for proof of capability testing   
• Applies scientific knowledge and training to recommend appropriate scientific testing methodologies in order to accurately analyze samples   
• Conducts assessment of customer training needs, develops instructional materials, and delivers training courses via seminars and webinars.              
• Researches and writes technical articles, papers, posters and helps in developing sales and marketing material such as application reports.   
• Researches and identifies new application opportunities
• Attending trade shows, conferences, and from sources such as research publications, etc. and advises Product 
• Supports installations for complex instruments at site in terms of customer training.   

Skills on Resume:

• In-Depth Product and Scientific Knowledge (Hard Skills)
• Educational Proficiency (Hard Skills)
• Customer Support (Hard Skills)
• Technical Presentation Skills (Hard Skills)
• Analytical Skills (Hard Skills)
• Communication and Writing Abilities (Soft Skills)
• Market Research and Identifying Opportunities (Soft Skills)
• Installation and Training Support (Hard Skills)

Job Summary:

• Provide day to day support to internal users regarding software application questions and problems, perform preliminary diagnosis of problems. 
• Provide or recommend training to internal users.
• Respond promptly to inquiries from internal/external users and provide Technical Work Order support regarding functions and operations of software programs. 
• Respond to computer disruptions and failures and resolve or escalate to established Technology Service Levels
• Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.
• Act as an information resource to Team Members concerning computer and software applications, research and resolve problems
• Incorporate repeated questions into training program
• Review, use and contribute to knowledge base articles or documentation.
• Ability to recognize trends and recommend program improvements or revisions.
• Create test cases and test data, create and execute test scripts.  
• Contribute to establishment of standards and procedures for program design (functional) and testing.
• Implement, evaluate, monitor and maintain appropriate application or user security roles and procedures
• Develop scripts to automate, test, track, and verify defects in current FHI Technology space. 
• Document, track, and communicate test plans, test results, analysis, and unresolved problems.
• 
  

Skills on Resume:

• Technical Troubleshooting (Hard Skills)
• Training and Communication (Soft Skills)
• Problem Identification (Hard Skills)
• Knowledge Base Contribution (Hard Skills)
• Testing and Quality Assurance (Hard Skills)
• Scripting and Automation (Hard Skills)
• Standardization and Procedure Development (Hard Skills)
• Adaptability and Escalation Management (Soft Skills)

Job Summary:

• Maintain applications database with live jobs and applications
• Research/ job search for Android/iOS/SharePoint/Exchange etc positions
• Sourcing Jobs, Web search from various Job Portals i.e. Monster, Dice, TechFetch, etc.
• Quality checking applications sent
• Perform Web Searches with Advanced Search Tools, AIRS and Boolean searches
• Conduct research based on industry sectors, daily updates of live/new jobs
• Recruitment Profile Analysis based on candidate requirements
• In-depth knowledge of search engines
• Posting jobs on various job boards, Post open positions
• Search for open positions, search for candidates
• Survey new specialties based on published openings.
• Creating daily report in MS - Excel

Skills on Resume:

• Database Management (Hard Skills)
• Job Search and Market Research (Hard Skills)
• Sourcing and Web Searching (Hard Skills)
• Quality Assurance (Hard Skills)
• Industry Sector Knowledge (Hard Skills)
• Recruitment Profile Analysis (Hard Skills)
• Search Engine Proficiency (Hard Skills)
• Reporting and Documentation (Hard Skills)

Job Summary:

• Meet and track daily and weekly production standards.
• Ensure compliance with government agency protocols regarding filings and application.
• Contacting government agencies.
• Properly complete the application process.
• Process all priority clients within timeframes issued by management.
• Analyze the requirements of (internal) clients and pick up on the user stories for implementation
• Help to implement the software that enable in Software Factory and tooling
• Be responsible for building the integrations and interfaces
• Make an assessment of the risk of changes made in software
• Support the end users in a professional way.

Skills on Resume:

• Production Management (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Communication (Soft Skills)
• Application Processing (Hard Skills)
• Priority Client Handling (Hard Skills)
• Requirements Analysis (Hard Skills)
• Software Implementation (Hard Skills)
• Change Risk Assessment (Hard Skills)

Job Summary:

• Develop formulas and optimized manufacturing procedures for finished Dietary Supplement Probiotic and symbiotic and Medical Nutrition products.
• Lead all aspects of developing DS Gut Health (Sachets, Hard gel capsules, liquids)
• MN delivery formats (Sachets, RTD liquids) with DNP nutritional ingredients, concepts and blends (micro- and macro blends).
• Development of application prototypes for customer visits/events and exhibitions in close collaboration with marketing.
• Partnering internally and externally for the development work from concept initiation, prototyping
• Benchtop and pilot scale development, scale up, stability and ultimately commercialization.
• Optimizing delivery formats according to the consumer trends and preferences as well as manufacturing requirements and business targets.
• Contribute to creation of brochures/marketing material.
• Technical project management internally and externally to drive projects.
• Trial productions on small/lab scale equipment e.g. miniature-scale HTST/UHT process system, high pressure homogenizer, Powder mixer, etc.
• Perform development trials in labs and facilities according to demand.
• Understanding of the EU regulatory framework for Pro-and Symbiotics products as well as for the medical nutrition delivery formats.

Skills on Resume:

• Formulation Development (Hard Skills)
• Product Format Optimization (Hard Skills)
• Prototyping and Application Development (Hard Skills)
• Collaboration and Partnership (Soft Skills)
• Market Trend Analysis (Hard Skills)
• Marketing Material Contribution (Soft Skills)
• Technical Project Management (Hard Skills)
• Lab-Scale Trial Production (Hard Skills)

Job Summary:

• Provide or coordinate 1st up to 3rd level ERP and other core business application system support for the different ASC Asia entities.
• Keep functional and process flow documentation up-to date.
• Partner with the local business to understand local internal requirements
• Integration/connectivity requirements with local customers, suppliers and government agencies. 
• Perform regular spot checks to ensure that systems are used way were meant to be used and that no shadow IT processes are created where ERP systems are offerening an alternative.
• Provide technology and process improvement guidance to local business stakeholders.
• Train local key-users on new functionalities and organize retraining if necessary for existing functionalities.
• Identify, articulate and quantify local business demand
• Translate them into IT requests and/or IT projects
• Convert business requirements into IT specifications.
• Coordinate overall application project and change efforts in the ASC Surabaya plant.
• Facilitate escalations into the IT organisation or site leadership team.
• Support the regional IT Manager in the relationship management.

Skills on Resume:

• ERP System Support (Hard Skills)
• Documentation Management (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Compliance and System Auditing (Hard Skills)
• Technology and Process Improvement (Hard Skills)
• User Training and Retraining (Soft Skills)
• Business Requirement Translation (Soft Skills)
• Project Coordination and Escalation Management (Soft Skills)

Job Summary:

• Provide application support of Terminal Operation Systems, and others, for the Business Unit.
• Continuously analyze information regarding system performance and produce reports for management.
• Administer and Monitor SQL Database on Production, Test and DR Environments.
• Perform Daily Backups of Databases.
• Ensure Disaster Recovery Systems are synchronized with the Production Environment all the time.
• Provide support for application configuration and upgrades on Terminal Systems.
• Examine application functionality and performance.
• Provide guidance and support for application users to ensure the highest standard with maximum levels of attainable productivity and efficiency.
• Monitor and perform Health Checks on Databases and Terminal Systems.
• Provide support with application interfaces.
• Directly provide user training and training materials.

Skills on Resume:

• Database Administration (Hard Skills)
• System Performance Analysis (Hard Skills)
• Disaster Recovery Management (Hard Skills)
• Application Support (Hard Skills)
• Configuration Management (Hard Skills)
• User Support and Training (Soft Skills)
• Health Checks and Monitoring (Hard Skills)
• Communication and Collaboration (Soft Skills)

Job Summary:

• Helping clients on how to make the best use of application to reproducing complex issues or write/amend custom workflows and exports. 
• Being in direct contact with customers, be it via mail or telephone. 
• Translating customer requests into a user story so developers know exactly
• Explaining technical details to clients in a way all parties know what are talking about is no problem either. 
• Make sure the client is always kept informed. 
• Bringing customer support to the next level.
• Helping out colleagues with technical questions. 
• Know all the ins and outs about and will update knowledge base.
• To address pre-sale inquiries to help customer selecting appropriate products and recommending related products.
• To introduce application together with product information to customers by on-site seminars and workshops.

Skills on Resume:

• Excellent Communication Skills (Soft Skills)
• Technical Proficiency (Hard Skills)
• Customer Relationship Management (Soft Skills)
• User Story Writing (Hard Skills)
• Technical Explanation (Soft Skills)
• Knowledge Base Management (Hard Skills)
• Pre-sales Support (Soft Skills)
• Training and Seminars (Soft Skills)

Job Summary:

• Respond to customer queries in a timely and accurate way, via visit or phone, email
• Communication with head office for products
• Analyze and report product issues and customer complaints
• Participate application training in the head office
• Communicate and explain the official letter to the customer
• Conduct user training and small lab seminar
• Create and revise the product user’s manual
• Share feature requests and effective workarounds with team members
• Gather customer feedback and share with Product, Sales and Marketing teams
• Properly escalate unresolved issues to appropriate internal teams (e.g. Scientific affairs)
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals
• Follow up with customers to ensure technical issues are resolve
• Maintain good customer relationships

Skills on Resume:

• Effective Communication (Soft Skills)
• Analytical Skills (Hard Skills)
• Training and Presentation Skills (Hard Skills)
• Documentation Skills (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Interdepartmental Collaboration (Soft Skills)
• Problem-Solving (Hard Skills)
• Reporting and Time Management (Hard Skills)

Job Summary: 

• Resolve tickets for the system/application reported by the end user.
• Report errors, analyze and follow up trends for support tickets and suggest improvements to system suppliers
• Monitor alarms and take actions to resolve incidents.
• Anticipate and prevent issues before end users are affected and act to avoid repeating errors
• User account and authorization management
• Update configuration in applications according to business requirements
• Create user manuals to simplify and streamline application procedures
• Responsible for communicate with the user community about incidents, downtime to the environment and other information related to the environment.
• Participate in testing new functionality releases and perform bug-testing
• Participate in business-related projects and build support organization adapted to Business requirements
• Good general IT understanding, system/application functional and technical knowledge.
• Understanding of business demands and expectations on end-user support

Skills on Resume:

• Problem Resolution (Hard Skills)
• Data Analysis and Reporting (Hard Skills)
• Incident Management (Hard Skills)
• User Account Management (Hard Skills)
• Configuration Management (Hard Skills)
• Documentation and Communication (Soft Skills)
• Testing and Bug-Triaging (Hard Skills)
• Project Participation (Soft Skills)

Job Summary:

• Build and maintain strong relationships with colleagues and technology partners to innovate together
• Identify needs and opportunities for new technology and integration within all levels of Sircle Collection
• Fast launching of proof of concepts, followed by pilots and company-wide rollouts
• Execute and monitor system related projects, from sourcing, implementation, go-live to support and training
• Prioritize implementations of new systems or replacements of legacy applications based on impact on guest experiences, employee experiences, automation, profitability and competitiveness
• Create efficient support and services workflows for systems
• Track, coordinate, resolve and escalate system issues
• Create and maintain system standards, policies and procedures
• Follow up with internal teams and technology partners to ensure tasks are executed according to requirements
• Ensure people commit towards outcome: next steps, deadlines
• Coordinate system integrations and updates
• Identify system ambassadors who can act as product specialists
• Stay up to date with technology trends and identify possible use cases.

Skills on Resume:

• Relationship Building (Soft Skills)
• Technology Assessment (Hard Skills)
• Rapid Prototyping (Hard Skills)
• Project Management (Hard Skills)
• Strategic Prioritization (Soft Skills)
• Workflow Optimization (Hard Skills)
• Issue Resolution (Hard Skills)
• Standardization and Compliance (Hard Skills)

Job Summary:

• Provide required pre-sale product demonstrations (or clinical trial support) and post-sale installation
• Training and/or customer service activities and ongoing customer support, including on site clinical in-servicing and go-live support
• Develop and implement a business/sales plan for assigned channel/distributor and/or in country commercial team
• Achieving and exceeding sales turnover and financial return, within the most cost-effective route and time-frame
• Actively manage the relationship with the assigned distributor to ensure alignment with company objectives
• Provide distributor/channel with the support and information needed to facilitate effectiveness. 
• Facilitate and support activities of distributor/channel commercial team to achieve the annual sales target
• Create appropriate marketing activities to the region/country/segment and provide training to the distributor/channel’s Manager/Sales Specialists
• Maintain a high-level of clinical and commercial competence on OB/GYN ultrasound (WHS) products, techniques and applications
• Actively build and maintain KOL relationship
• Accurately forecast sales and growth opportunities within designated territory, using sales tools and applications. 
• Prepare and participate in business reviews/forecasts for Regional Sales Management
• Ensure a constant flow of information between Channel/Distributor and the Company
• Maintain an awareness of competitor activities and developments
• Ensure that this information is collected and made available to the Region Manager

Skills on Resume:

• Product Demonstration (Hard Skills)
• Training & Customer Service (Hard Skills)
• Business/Sales Planning (Hard Skills)
• Relationship Management (Soft Skills)
• Marketing Strategy (Hard Skills)
• Clinical Competence (Hard Skills)
• KOL Relationship Building (Soft Skills)
• Sales Forecasting (Hard Skills)

Job Summary:

• Be responsible to Implement Enhancements and Support in the Workday
• Absence and Time Tracking to enable Booking and empower Employees, Managers and HR functions
• Act as the Technology expert to provide best solutions to the Centre of Excellence Teams, People Services, HR Advisory and all other stakeholders.
• Partner with other stakeholders such as WFM, IT Services, Security and Privacy Teams, Technology Implementation Partners and Application vendors to implement technology solutions.
• Support with troubleshooting security, and application issues
• Participate in Technology Functional development by being an active member of the Workday Community
• Working closely with Product Managers, tapping into Customer networks to bring in learnings and best practices, joining User Groups, collaborating in forums, etc.
• Impact assessment for Workday Releases, release testing, change management working closely with Workday and Technology Partners
• Document and maintain Configuration designs for implemented modules. 
• Assist in building and maintaining internal technical documentation, manuals, policies, and processes
• End-to-end ownership of providing solution after doing the impact assessment for Design, Architecture, User Experience, supporting testing and Implementation
• Adhere to People Systems SOx controls and standards to maintain and implement configurations

Skills on Resume:

• Stakeholder Management (Soft Skills)
• Problem Solving (Hard Skills)
• Continuous Learning (Soft Skills)
• Change Management (Hard Skills)
• Documentation Management (Hard Skills)
• Solution Ownership (Hard Skills)
• Compliance Adherence (Hard Skills)
• Technical Expertise (Hard Skills)

Job Summary:

• Plan, conduct research and experiments at lab or pilot plant scales
• Analyze results including interpretation and reporting of completed trial results.
• Work with marketing and sales to meet customer needs and making technical presentations to customers.
• Work with customers and business partners to identify and deliver on dedicated project opportunities.
• Prepare scientific reports or datasheets detailing the organization's products and their applications.
• Assist with product demonstrations and serving as the domain expert during meetings with prospective customers.
• Tracks product issues and reporting data to product development teams.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Training new customers, increasing customer engagement
• Identify areas of improvement in processes and procedures, and assist in updating documentation

Skills on Resume:

• Experimentation (Hard Skills)
• Data Analysis (Hard Skills)
• Customer Collaboration (Soft Skills)
• Project Management (Soft Skills)
• Technical Writing (Hard Skills)
• Product Presentation (Soft Skills)
• Issue Tracking (Hard Skills)
• Training (Soft Skills)

Job Summary:

• Handle sensor customer, SAS, CCC requests within fixed timeframes.
• Run campaigns initiated by Marketing Teams (SE NL, SE B, TE Sensors CWE) / TE Sensors CWE management. 
• Finding and winning new customers/relations, follow-up free-sample campaigns.
• Strong corporation within BeNe TE Sensors team. 
• Strong contribution to BeNe TE Sensors team sales results.
• New customer acquisition, customer visits.
• Support from inside the SAS BeNe with planned visits, customer quotations, internal communications, internal process support follow up reference creations, activations, ...
• Key support role for coordination delivery issues, quality issues, end of life campaigns, SAC requests,
• Implement resources for team BeNe (demonstration setup, test kits/setup, research/test application solutions)
• 
  

Skills on Resume:

• Customer Service Management (Hard Skills)
• Campaign Management (Hard Skills)
• Sales and Relationship Building (Soft Skills)
• Team Collaboration (Soft Skills)
• Sales Performance Enhancement (Hard Skills)
• Business Development (Hard Skills)
• Internal Support and Coordination (Hard Skills)
• Logistics and Resource Management (Hard Skills)

Job Summary:

• Update/Create PowerPoint presentations for local (BeNe) needs and fitting into local demands.
• Update/Create PowerPoint presentations for whole sales channel partner training.
• Animate distribution channel while executing pull actions.
• Provide expertise, update teams BeNe, CWE with application solutions, sales solutions, sales changes.
• Act like an industrial sensor’s specialist verbal, writing, approach
• Act as the dedicated contact of a customer until the customer is satisfied and or won an order.
• Detect sales opportunities for team TE Sensors BeNe
• Follow up the new innovations, product evaluations, launches, end-of life, training organized within TE Sensors.
• Facilitate knowledge exchange between various SE inside teams, CCC, PAE, …

Skills on Resume:

• Presentation Skills (Hard Skills)
• Animation Skills (Hard Skills)
• Product Expertise (Hard Skills)
• Communication Skills (Soft Skills)
• Customer Management (Soft Skills)
• Sales Detection (Hard Skills)
• Lifecycle Management (Hard Skills)
• Knowledge Facilitation (Soft Skills)

Job Summary:

• Support the sales process with end-user application and product knowledge.
• Performs demonstrations to show off equipment and workflow software capabilities to customers 
• Executes the printing, packaging, and shipping of sample requests with fine attention to quality
• Taking care to provide communication status updates to the local Sales team via a database.
• Tests and troubleshoots new customer applications
• Documenting workflow to educate customers on how to produce final products on equipment with the best visual and physical print characteristics.
• Collaborates with colleagues to define and draft demo scripts for demonstrable products to best communicate unique selling points
• Conceptualizes and designs sales sample kits as well as other visual material in cooperation 
• Gives sales and application trainings to share up-to-date product information and to train the worldwide inkjet system specialists and the sales force.
• Gathers customer/sales remarks during demonstrations to identify strengths and brainstorm areas of improvement
• Align application procedures and processes to ensure a one-language approach.
• Maintains approaches and appearance to deliver a professional and world-class experience to prospective customers

Skills on Resume:

• Product and Application Knowledge (Hard Skills)
• Demonstration Skills (Hard Skills)
• Attention to Quality (Soft Skills)
• Communication (Soft Skills)
• Troubleshooting (Hard Skills)
• Documentation (Hard Skills)
• Collaboration (Soft Skills)
• Training (Hard Skills)