APPLICATION DEVELOPMENT AND SUPPORT RESUME EXAMPLE
Updated: July 26, 2024 - The Application Development and Support involves resolving incidents, maintaining documentation, and participating in improvement initiatives. Specialists proactively identify root causes, collaborate with stakeholders, and optimize application performance. They deploy fixes, participate in testing, and ensure business continuity during disaster recovery drills.


Tips for Application Development and Support Skills and Responsibilities on a Resume
1. Application Development and Support Resume Format
Job Summary:
- Manage day-to-day interactions with executive clients and sponsors.
- Gain insight into how to grow business inside Deloitte Consulting without having an initial embedded quota, a rare opportunity at the Senior Manager level, a great launching pad for future senior roles in Development Technologies
- Develop and maintain contact with top decision-makers at key internal clients
- Organize participate and lead aspects of the development process
- Contribute to the development of key internal technology strategies
- Review solutions the team puts in place for client problems with tech stack spanning from Java and .NET on Azure/AWS/GCP or on-prem.
- Perform the role of counselor and coach
- Provide input and guidance into the staffing process
- Participate in staff recruitment and retention activities
- Provide leadership and support for delivery teams and staff in local offices.
Skills on Resume:
- Client Management (Soft Skills)
- Business Development (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Project Management (Hard Skills)
- Technology Strategy Development (Hard Skills)
- Technical Expertise (Hard Skills)
- Leadership and Coaching (Soft Skills)
- Staffing and Recruitment (Soft Skills)
2. Application Development and Support Resume Model
Job Summary:
- Conduct resolution of incidents and problems to ensure systems operate
- Develop and maintain operational and system documentation to enable effective maintenance and support of applications
- Assist change and continuous improvement initiatives
- Proactive identification and resolution of root causes for application problems and incidents
- Collaborate effectively with team members and other stakeholders
- Participate in Major Incident and Major Problem reviews
- Perform application analysis and tuning to maintain optimal performance and capacity requirements
- Recommend changes to the application or its usage that can potentially reduce cost or improve performance
- Resolve incidents escalated by L2 Support
- Deploy code fixes to implement corrective actions for identified problems
- Participate in testing of Disaster Recovery Plans, Business Continuity, and Disaster recovery drills
Skills on Resume:
- Incident and Problem Resolution (Hard Skills)
- Documentation Management (Hard Skills)
- Change Management and Continuous Improvement (Hard Skills)
- Root Cause Analysis (Hard Skills)
- Collaboration (Soft Skills)
- Participation in Reviews (Soft Skills)
- Performance Analysis and Tuning (Hard Skills)
- Recommendation and Optimization (Hard Skills)
3. Application Development and Support Resume PDF Editor
Job Summary:
- Translate software requirements into workable programming code and maintain and develop programs for use in business, using the following technologies
- Using Visual Studio programming environment and NET applications,
- Using HTML, JAVA Script, and SQL databases
- Using Microsoft Office (Access, Excel) and the ability to create, understand, and modify VBA macros
- Ensure data integrity and functioning of applications
- Contribute to the implementation of new software solutions Participates in the development of new applications based on customer requests
- Offers second-line software support
- Supports and instructs users about current internal IT/IS tools
- Conducting training, knowledge-sharing sessions, etc.
- Vendor liaison, proposal reviews, and finalization.
- Reviews of requirements and functional documents
- High-level architectural governance and design
Skills on Resume:
- Programming Skills (Hard Skills)
- Web Development Skills (Hard Skills)
- Microsoft Office Proficiency (Hard Skills)
- Data Integrity Management (Hard Skills)
- Software Solution Implementation (Hard Skills)
- Technical Support (Hard Skills)
- Training and Knowledge Sharing (Soft Skills)
- Vendor Management (Soft Skills)
4. Application Development and Support Resume Template
Job Summary:
- Acting as an overall in-charge of the project execution.
- Scoping, Business Process Study, Scheduling and Execution
- Monitoring/Reporting Stakeholder Management and Project Progress
- Release Deployment Planning and Support
- Preparing and presenting project progress to the Programme Manager/Group Head in weekly/monthly Project Progress Review meeting
- Identifying resources required for the project and coordinating with the resource manager and other support groups for the same
- Identifying problems, initiating and implementing corrective and preventive actions
- Interacting with customers and resolving issues faced by the customer.
- Reviewing of estimation sheet and schedules
- Ensuring compliance with Project Methodology in consultation with the QA Department or PMO.
- Creating Project Risks Plan and Project Plan.
- Providing innovative suggestions and solutions for various departments in the organization.
- Ensure that the deliveries from the team members meet the requirements specified and enable the customer to use the functionality.
- Ensure implementation of best practices on knowledge management portals like PMO / share point and contribution to organizational activities like XPERT
Skills on Resume:
- Project Management (Hard Skills)
- Stakeholder Management (Soft Skills)
- Resource Coordination (Hard Skills)
- Problem-Solving (Hard Skills)
- Customer Interaction (Soft Skills)
- Risk Management (Hard Skills)
- Compliance and Quality Assurance (Hard Skills)
- Innovation and Continuous Improvement (Soft Skills)
5. Application Development and Support Lead Resume Sample
Job Summary:
- Own the support of applications assigned to the portfolio
- Provide second-level application support, coordinating the involvement of business, development, infrastructure, and/or partnering applications in problem-resolution
- Maintain Genfare PCI-DSS Compliance – quarterly scans with SPX IT and annual audit with an independent, third-party auditor
- Identify enhancements to improve the supportability, operability, or performance of applications (and develop supporting business cases for suggested enhancements)
- Collect, analyze, and report SLA and KPI data (and take corrective actions as warranted) to drive application stability and usability
- Manage established budgets and forecasts and coach and continually develop team
- Work with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications
- Manage the release calendar for all activity (code fixes and work orders)
- Facilitate the hand-off of new release functionality from the development team to the release team
- Participate in on-call responsibilities 24x7x365, managing team rotation schedules
- Further DevOps and Agile methodologies within the application portfolio, working with infrastructure and development partners alike
- Identify, sponsor, and implement continuous improvement initiatives within the application development and support team
Skills on Resume:
- Application Portfolio Management (Hard Skills)
- Second-Level Support Coordination (Hard Skills)
- PCI-DSS Compliance Management (Hard Skills)
- Enhancement Identification and Business Case Development (Hard Skills)
- SLA and KPI Management (Hard Skills)
- Budget Management and Team Development (Hard Skills)
- Maintenance Prioritization and Release Management (Hard Skills)
- DevOps and Agile Methodologies Implementation (Hard Skills)