• Assist the product manager in managing the Payments product space from user story definition to product feature delivery.
• Collaborate closely with the product owner and technology resources to define user stories, epics, and themes, managing the product backlog in Jira.
• Represent the team's perspective in the scrum of scrums, coordinating with other scrum masters and team leads on dependencies.
• Ensure Jira accurately reflects the current state of work and coach product teams on Agile principles and mindset.
• Resolve impediments within the scrum team's area and escalate issues for resolution with senior leadership when necessary.
• Create team capacity, velocity, release burn-up, sprint burn-down, and defect metrics. Help maintain the product roadmap and prioritize functionality within team capacity.
• Manage and coordinate cross-functional teams and business groups for product delivery, reporting on risks, issues, and dependencies.
• Collaborate with various stakeholders to ensure timely delivery of the Payments program and enforce team rules and requirements.
• Partner with the Product Owner to define readiness and completion criteria for tasks.
• Effectively communicate with executives, team members, and stakeholders and guide the team in feature estimation.

Skills: Product Backlog Management, Agile Coaching, Jira Management, Cross-functional Team Coordination, Scrum Mastery, Metrics Tracking, Stakeholder Communication, Risk and Issue Management

• Partner with the sales and account management teams to help effectively solve, staff, onboard, manage, and grow accounts
• Deliver complex business solutions and implement company strategy via project delivery
• Lead the project team within the client’s chosen project management methodology – Waterfall, Agile, hybrid, etc
• Translate project requirements into project objectives and tasks, managing task assignments to project resources and reporting on and managing project scope throughout the lifecycle
• Develop detailed project schedules, resource plans, status reports, and budget forecasts, and influence the effectiveness of a team that integrates multiple functions/disciplines
• Conduct project meetings, and set and manage client expectations by solving complex issues and changes when appropriate
• Work in multiple disciplines and multiple industries
• Ensure high quality of deliverables and high levels of client satisfaction
• Generate weekly executive status reports accurately reflecting delivery status for the product space within the program.
• Lead planning, organization, and execution of cross-functional technology and business improvement projects and programs.

Skills: Account Management, Project Delivery, Methodology Leadership, Project Requirements Translation, Resource Planning, Client Relationship Management, Cross-functional Collaboration, Executive Reporting

• Manages and directs projects involving extensive software engineering, simulation engineering, art, content development
• Acts as the technical primary contact for the customer
• Manages, oversees, monitors, and approves all elements of assigned projects from inception to completion, including proposal development, product design, procurement, subcontracting, manufacturing, testing, delivery, installation, and acceptance of products
• Reviews and approves technical approach, feasibility, and cost estimates for projects
• Develops and manages the product requirements for a training system
• Perform analyses and trade studies to aid in the selection of product concepts
• Plans and directs the integration of project team members representing various functional areas within the company
• Direct a project team to define and document the system architecture and design for a training system
• Perform hardware/software integration planning and oversee activities
• Perform product-level test planning and oversee test implementation

Skills: Project Management, Technical Leadership, Product Design, Cost Estimation, Requirements Management, Trade Studies, System Architecture, Hardware/Software Integration

• Lead IT project delivery end to end including planning, scheduling, budgeting, monitoring, reporting, and coordinating all relevant activities
• Coordinate/Provide support to Business PM on a day-to-day basis and in the issue resolution process
• Present critical business issues that affect the project issues promptly to the Steering Committee/PCG for resolution
• Lead monitoring of relevant project budgets, project schedules, and RAID
• Clear and Transparent communication of project progress to relevant stakeholders
• Co-ordinate and manage the project requirements across Business Processes, Testing, Change, and Functional and Non-Functional requirements
• Co-ordinate all stream integrations that affect the project landscape
• Works with teams to identify, manage risks, and create contingency plans
• Manages projects to link to higher-level company business strategy
• Perform Technical Producer activities for proposal efforts

Skills: IT Project Delivery, Issue Resolution, Stakeholder Communication, Budget and Schedule Monitoring, Risk Management, Requirements Coordination, Stream Integration, Business Strategy Alignment

• Actively and consistently lead all efforts to simplify and enhance the customer experience.
• Plan, manage, and monitor SAFE Portfolio Epics and Features from concept through implementation. 
• Acts as primary contact to establish key stakeholder requirements and objectives.
• Establishes SAFe framework processes and methodologies to ensure assigned features are delivered on time, within budget, and meet high-quality standards and Leadership expectations using the appropriate tools.
• Meets with business owners of an assigned feature to provide status updates and reports and gather product-related feedback.
• Responsible for handling multiple portfolio epics and features simultaneously.
• Prepares preliminary and results in lean budgeting analysis for teams, release train leadership or department leadership.
• Develops options and recommendations to drive critical decisions.
• Tracks costs and performance, service levels, and other metrics required to ensure key result goals and objectives are met.
• Serves as a resource to release train team members and leaders to educate and assist them with implementing SAFe framework processes and making improvements/changes.

Skills: Customer Experience Enhancement, SAFe Portfolio Management, Stakeholder Management, SAFe Framework Implementation, Lean Budgeting, Decision Making, Performance Tracking, SAFe Education and Support

• Significant project management experience in delivering projects using Agile
• A thorough and practical understanding of project lifecycle and delivery of cross-functional projects
• Excellent project planning and project management skills
• Know industry best practice project management principles
• Be capable of managing large and complex budgets and timescales
• Excellent communication and interpersonal skills
• Strong vendor management experience
• Experience in evaluating vendor proposals with excellent negotiation skills
• Strong leadership and motivational skills
• Experience in managing cross-functional and virtual teams

Qualifications: BS in Information Technology with 3 years of Experience

• Program management, product management, project management, or relevant experience within a client service organization as an agile practitioner
• Experience leading a team in the successful delivery of design and development projects in an Agile environment
• Agile or scrum training (e.g. Certified Scrum Master)
• Excellent teamwork and interpersonal skills
• Excellent communication skills, both written and verbal
• A high level of attention to detail with excellent organizational skills
• Proven project management skills with the ability to multitask
• Solid understanding of product design and software or digital development
• Have a strong focus on delivery with excellent stakeholder management skills
• Have a creative and innovative approach to issue resolution and conflict management

Qualifications: BS in Computer Science with 6 years of Experience

• Related project management with PMP and Scrum Master Certifications
• Scrum master working experience.
• Kanban methodology knowledge and experience
• Use and/or administration of Atlassian, Jira, Portfolio, and Confluence experience
• Knowledge of software application product development and information technology operations to achieve the business strategy and goals.
• Demonstrate expert knowledge and experience of project management principles and techniques.
• Demonstrate expert knowledge and experience of Agile methodologies (Scrum and Kanban).
• Project, program, and portfolio-level resource management experience.
• Experience working in a project management office environment.
• Ability to create and manage project and program schedules.

Qualifications: BS in Software Engineering with 4 years of Experience

• Direct hands-on experience in the role of IT Agile Project Manager
• Experience in the analysis, documentation, and maintenance of procedures, activities, tracking, and reporting related to the execution of the process
• Have perspective business acuity
• Fundamental knowledge of backlog management and team collaboration tools, ERP systems, and request management software
• Excellent communication skills to effectively articulate, demonstrate, negotiate, persuade, and otherwise support the delivery of appropriate levels of messaging and decision-support information with all audiences
• Demonstrated a history of fostering teamwork and collaboration across multiple functional areas with competing priorities
• High level of conceptualization, analytics, logic, and reasoning skills
• Ability to perform with autonomy, requiring only occasional supervision and guidance from IT and team leadership
• Ability to operate a computer in a Windows environment utilizing SaaS applications, A/V conferencing, and spreadsheet, presentation, diagramming, and word documentation software
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Qualifications: BS in Management Information Systems with 5 years of Experience

• Successful Project Manager experience with managing software development for web-based and/or mobile application projects using Certified Agile methodologies as a Scrum Master
• Software Project Manager working experience
• Hold Scrum Master certification, Agile Project Management Certification (e.x. PMP/PMI ACP), Project Management certification
• Experience with leading management tools, such as Jira
• Excellent written/verbal communication skills
• A strong background and understanding of software product development, quality control, and product readiness
• Excellent technical team leadership skills and a passion for quality
• Ability to lead multiple groups, direct project and status meetings
• Outstanding interpersonal skills, including mentoring, coaching, collaboration, and team-building
• Excellent analytical, planning, and organizational skills with an ability to manage competing demands
• Knowledge and understanding of business needs with the ability to establish and maintain stakeholder trust and confidence

Qualifications: BS in Engineering Management with 7 years of Experience