• Gather, elicit, and lead refinement for features/stories with an agile approach
• Identify business rules, constraints, risks, dependencies, and acceptance criteria
• Act as a bridge between product/customer success teams and delivery team
• Refine the backlog with the product owner and work together to maximize the value of the work done by the team
• Support the team during the delivery cycle
• Work with a flexible team across 3 different time zones
• Coordinates User Acceptance Testing before production deployment
• Ensures that traceability is established between business requirements and corresponding design and test components following project management methodology standards
• Determine when it is helpful to represent requirements using methods other than text, for example, a data flow diagram or a decision tree diagram
• Design and optimize new marketing processes for the Marketing organization which are supported and enabled by technology 

Skills: Agile Methodology, Business Analysis, Risk Management, Cross-functional Collaboration, Backlog Refinement, User Acceptance Testing, Traceability Management, Process Optimization

• Facilitate requirements gathering and documenting requirements
• Critically evaluate information gathered from multiple sources, reconciling conflicts, and decompose high-level information into detailed requirements (e.g., Epics and User Stories)
• Apply Agile methodology with flexibility when acceptable to the client
• Conduct enterprise-level SIT, GAT, and PROD testing activities while ensuring testing activities adhere to current industry best practices
• Facilitate accurate, succinct, and effectively functional, unit, smoke, and regression test cases for applications undergoing routine releases and modernization across the enterprise
• Support User Acceptance Testing activities through the facilitation and development of supporting products as requested by the customer
• Create and maintain JIRA dashboards and other testing-related data visualizations to best support the customer’s needs
• Draft, track, and submit on-time deliverables, including delivering professional briefings on major initiatives, incorporating guidance from industry best practices
• Support Quality Assurance activities for all deliverables
• Provide client meeting support - drafting summary reports of meetings, collecting action items, generating transcripts of flip charts and other artifacts

Skills: Requirements Gathering, Conflict Resolution, Agile Methodology, Testing Activities, Test Case Development, User Acceptance Testing, JIRA Management, Client Support

• Delivering workshops and conducting interviews to gather information on modifications, improvement, and business development projects
• Gathering, analyzing, interpreting, and documenting business requirements using Agile methods and ceremonies
• Representing the business in taking responsibility for the content of use cases throughout the full software development lifecycle
• Facilitating forums with user communities to ensure solution architectures and roadmaps evolve to meet the changing needs of the business
• Maintaining and developing best practice processes, tools, and ways of working to drive efficiencies
• Developing a strong understanding of products and solutions focussed on business outcomes
• Ensuring documentation aligns with existing solution architecture
• Assisting with product testing
• Supporting product management, managing issues, and re-planning based on approved change requests
• Redesign and optimize existing marketing processes for continuous improvement and modify supporting technology
• Help guide the prioritization of development and enhancement of new features, functionality, bug fixes, and design changes.

Skills: Workshop Facilitation, Requirements Analysis, Use Case Management, Solution Architecture, Process Optimization, Product Knowledge, Documentation Alignment, Product Testing

• Take responsibility for core end-to-end agile Business Analysis including defining, user stories, updating the product backlog, and managing key stakeholders
• Work with key partners to understand advertising drivers
• Use previous experience to ensure smooth technical progress
• Work closely with other agile squad members to remove impediments
• Assist in facilitation and coordination of meetings ensuring that read-aheads are relevant, quality checked, and distributed for timely reviews.
• Analyze and document business processes and systems with the intention of continuous improvement
• Create, implement, utilize, and update SOPs, and templates
• Gathers metrics and data for the sprint review
• Identify and effectively communicate risks/issues and assist in resolving issues and removing blockers
• Take responsibility for stakeholder mapping
• Communicate extensively with customers and stakeholders to collect feedback, conduct surveys, and support training requirements, including delivering training, and developing job aids, user manuals, and brown bag presentations

Skills: Agile Business Analysis, Stakeholder Management, Technical Progress Coordination, Impediment Removal, Meeting Facilitation, Business Process Analysis, SOP Creation, Risk Communication

• Turn the product vision and user experience into deliverables the team can work with
• Assist the business in identifying a clear vision and objectives for the scope of new product features and/or enhancements
• Gather requirements by managing relationships with stakeholders and facilitating those conversations
• Guide what to build and when to release as much value as possible as early as possible
• Help the Scrum team to plan and improve their ways of working through retrospectives
• Ensure the work done by the team aligns with the wider business strategy
• Be an expert in analyzing the business domain
• Take responsibility for stock of the product backlog, and groom the product backlog
• Ensure various customer perspectives are considered
• Provides benefit calculation to the PO
• Identify and resolve process inefficiencies and contribute to continuous improvement.

Skills: Product Vision, Stakeholder Management, Requirements Gathering, Scrum Planning, Strategy Alignment, Domain Analysis, Backlog Management, Process Improvement

• Provide expertise and support to the technical teams and business clients throughout the enterprise by conducting in-depth analysis, summary, and recommendations
• Maintain effective working relationships with the business to discuss and resolve issues, understand the current state and business processes, and fully identify future needs and opportunities to support business data and report needs.
• Participate in daily Scrums, forums, product demos, and working groups varying in scope and complexity
• Work on reports and presentation materials.
• Provide input/feedback for Sprints planning.
• Fill Scrum master role
• Lead and perform testing activities as per the defined Sprints schedule
• Elicit, analyze, document, help prioritize, and manage requirements from multiple stakeholders
• Demonstrate strong project management skills and drive business goals effectively.
• Manage the activities, tasks, and deliverables of application releases throughout the Agile SAFe SDLC

Skills: Business Analysis, Stakeholder Management, Scrum Participation, Reporting & Presentations, Sprint Planning, Scrum Master, Testing Management, Project Management

• Knowledge of facilitation techniques in discussing requirements
• Knowledge of effective management principles
• Knowledge of System Development Life Cycle (SDLC) Methods
• Knowledge of process improvement methods
• Knowledge of principles and practices of project management
• Skilled in eliciting business and technical requirements
• Skilled in communicating complex design and technical issues, as well as writing business cases and product requirements
• Effective verbal and written communication and presentation skills
• Skilled in gathering input, formulating a plan, and carrying it to fruition
• Skilled in providing exceptional follow-through and customer service

Qualifications: BS in Computer Science with 5 years of Experience

• Experience in IT or related industry
• Prior consulting and client management experience
• Exceptional interpersonal and communication skills (verbal, written, and presentation)
• Strong knowledge of office productivity tools
• Excellent organizational skills and detail orientation
• Strong analytical aptitude, and an ability to structure complex or undefined business problems
• Understanding of change management practices
• A strong experience managing the product backlog and product roadmap.
• Strong experience creating user stories and acceptance criteria to express requirements.
• Familiarity with the Scrum process and role of Product Owner.
• Experience providing product management support such as prioritization and backlog grooming.

Qualifications: BS in Management Information Systems with 7 years of Experience

• Practical experience and knowledge of Agile and Lean practices
• Experience working in political environments
• Strong communication and interpersonal skills
• Excellent stakeholder management skills
• Knowledge and understanding of GDS Guidelines
• Experience in managing story development in tools such as VSTS/Azure DevOps or similar
• Ability to understand complex financial issues combined with deep analytical skills
• Experience of working in scrum environments with team definitions of ready and done. Working at cadence and pace in multidisciplinary teams
• Strong interpersonal skills to engage team members, clients, and stakeholders and communicate business expectations
• Strong Microsoft Office skills – particularly Outlook, Excel, Word, and PowerPoint

Qualifications: BS in Business Analytics with 5 years of Experience

• Experience as a Business Analyst working in an Agile environment.
• Hold Business Analysis Qualification or Scrum certification
• Experience using BA Skills and techniques to elicit the required information and produce deliverables to tight deadlines.
• Experience in managing workshops and coordinating outputs.
• Experience using Jira, MS Visio, SharePoint, and other Office products.
• Ability to clearly and concisely gather, interpret, analyze, and document Business Process, User, and Data Functional requirements in a structured way.
• Knowledge and experience of Agile Standard methods for Project control.
• Ability to communicate effectively with technical, and business resources, all levels of management, and external stakeholders.
• Excellent communication and interpersonal skills (written and spoken)
• Comfortable with both detailed reporting and executive communications

Qualifications: BS in Software Engineering with 4 years of Experience

• Experience in a Service role (Process, IT, or Operations), preferably within a service business similar to a Thermo Fisher Scientific business
• Experience working as a business analyst, preferably with SAP solutions.
• Hybris, Hybris Service, or Cloud for Customer Experience
• Solid understanding of Agile/Scrum methodologies
• Understanding of Lean Six Sigma or other process improvement methodology
• Confident self-starter who can completely lead the delivery of high-value work products
• Good communicator with the ability to initiate discussions, drive discussions to resolution, and collect the results in a well-written design document, translating business needs into development-friendly wording.
• Ability to understand business requirements and convert them into a functional design via user stories, to collaborate with developers and business process experts to define effective solutions.
• Superior analytical and problem-solving skills
• Ability to work independently in a fast-paced environment with changing deadlines and priorities
• Willingness to work non-traditional hours to accommodate time zone differences of a global team

Qualifications: BS in Information Systems with 6 years of Experience

• Proven experience with end-to-end business process mapping, business and technical requirements analysis, business planning, modeling, verification methodology, and product development.
• Ability to understand complex technical concepts and present them in simple terms to non-technical team members and clients
• Strong communication, interpersonal, and presentation skills to effectively build relationships and influence decisions
• Ability to analyze systems, processes, and procedures
• The ability to write and revise standards and procedures
• Ability to explain abstract concepts in concrete terms to a variety of audiences, including technical, non-technical, and executive personnel
• Ability to bring about consensus on contradicting views
• Excellent analytical, evaluation, and problem-solving skills, to assess client requirements and translate these into functional and information documentation (e.g. process/IT requirements and changes)
• Influential skills include conflict management, negotiation, and facilitation skills
• Ability to manage ambiguous and continuously evolving business needs

Qualifications: BS in Data Science with 4 years of Experience