AFTERMARKET SALES MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Nov 13, 2024 - The Aftermarket Sales Manager boasts a robust technical and mechanical background, especially in truck and trailer suspensions. This role capitalizes on a profound knowledge of HD aftermarket distribution channels and demonstrates adeptness in sales and territory management, preparing for future advanced positions. With well-honed presentation and communication skills, organizational acumen, and familiarity with transport refrigeration and Thermo King products, the candidate is ideally suited for the dynamic automotive and transportation sectors.
Essential Hard and Soft Skills for a Standout Aftermarket Sales Manager Resume
- Sales Strategy
- Market Analysis
- Customer Relationship Management (CRM)
- Data Analysis
- Budgeting
- Inventory Management
- Technical Product Knowledge
- Negotiation
- Forecasting
- Pricing Strategy
- Communication
- Problem-Solving
- Adaptability
- Leadership
- Team Collaboration
- Customer-Centricity
- Time Management
- Decision-Making
- Emotional Intelligence
- Persuasion

Summary of Aftermarket Sales Manager Knowledge and Qualifications on Resume
1. BS in Business Administration with 2 years of Experience
- Experience working with mobile or industrial products or lyze, think, aftermarket parts distribution in a technical or customer service environment
- Experience using SAP or equivalent ERP
- Knowledge of Industrial Aftermarket Parts
- Knowledge of Industrial Products (ability to operate each product)
- Knowledge of SAP, Windchill Engineering Systems
- Ability to begin, complete, and monitor multiple projects simultaneously
- Ability to develop internal and external cross-functional relationships
- Excellent computer, verbal, and math skills
- Strong verbal and written communication skills
- Solid quantitative skill set and the ability to ana and communicate with well-supported data
2. BA in Marketing with 3 years of Experience
- Excellent communication and presentation skills
- English native language skills required for the respective geographic area as well as any additional language skill
- Knowledge of HVAC systems or Thermo King products, as well as competitive equipment to include understanding of difference and the effect on life cycle cost.
- Strong evidence in communication and interpersonal skills to balance between dealer, OEM, customer and internally
- Time and Stress Management skills
- Planning and Project Management skills
- Refrigeration basics knowledge
- Transport basic knowledge
- Mechanical and Electrical basic knowledge
- Knowledge of dealer and customer business practices.
3. BS in Mechanical Engineering with 6 years of Experience
- Strong Computer skills, particularly Salesforce & Microsoft Office suite (Excel, PowerPoint, Word, and Visio)
- Good communication skills - clear and concise oral and written reporting
- Exceptional Negotiation, documentation, and execution skills
- Good analytical and business acumen skills
- Exceptional Industry Knowledge
- Customer relationship and negotiation skills
- Experience selling and/or supporting Capital Equipment, Aftermarket Services, and Consumables preferably in the municipal, power, or F&C market spaces
- Proven selling experience to and/or has relationships with large municipal or industrial customers and channel partners
- Ability to collaborate with other functional areas to overcome obstacles to exceed customer expectations during the sales processes
- Ability to thrive in a fast-paced, dynamic environment
- Knowledge of dealer and customer business practices.
4. BA in Industrial Engineering with 5 years of Experience
- Experience in the commercial vehicle industry with a recognized manufacturer, distributor or large repair facility
- Strong technical/mechanical background, preferably in truck and/or trailer suspensions
- Knowledge of HD aftermarket distribution channels (NWD re-distribution, WD buying groups, Truck OES, Trailer OES) a plus
- Experience with Sales and territory management
- Capable and interested in accepting future higher-level assignments
- Well-developed presentation, written, verbal, and listening communication skills
- Self-directed with excellent organizational and planning skills
- Knowledge of components/spare parts business
- Experience in the automotive or transportation industry
- Aftermarket Area Sales Manager Competencies
- Knowledge of transport refrigeration or Thermo King products, as well as competitive equipment to include understanding of difference and the effect on life cycle cost.
Relevant Information