AFTERMARKET MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

• Well-developed communication skills and ability to develop and maintain long-term relationships with business areas, dealers and customers
• High standard of professionalism and integrity (The Volvo Way, Code of Conduct, etc.)
• Ability to actively seek and identify areas of opportunity and growth
• Well-versed in project management and implementation
• Complete knowledge of dealer sales and service contracts
• Ability to negotiate / Positively influence
• Strong PC skills, with emphasis on Microsoft Office Suite of products – Excel, Access, and PowerPoint.
• Previous experience with Business Intelligence tools is required – PowerBI, Qlikview, and/or SAP Business Objects.
• Experience in the field service of both electrical and electro-mechanical systems.
• Experience selling service contracts and can bring some commercial nous to the team.
• Good spoken and written skills in English.

ERP and pipeline management are only one part of the broader commercial picture, and duties employers formally publish for this position shows how those skills slot into the full role structure.

• Solid knowledge of equipment of the type that we produce. 
• Good general automation controls and mechanical design knowledge, as it pertains to manufacturing
• Good interpersonal skills and strong computer skills
• Ability to interface with customers daily and to be a professional and positive ambassador for the company
• Ability to work with little supervision
• Strength of character to drive change
• Capable of displaying positive leadership traits that result in a united team
• Industry and/or aftermarket parts and service support experience
• Excellent customer service skills
• Strong oral and written communication skills
• Strong communication, interpersonal and problem-solving skills, ability to work across functional areas
• Strong communication and adaptation skills to ensure good partnership with our repair center & CPM teams

What counts as a strong aftermarket pipeline track record shifts with seniority, and the salary outlook and progression path draws that line from coordinator through regional director.

• Ability to communicate effectively across multi-functional teams, with customers, and the FAA
• Knowledge of basic structural design and analysis of mechanical components
• Understanding and experience with aircraft and their related systems
• Solid modeling and CAD proficiency
• Understanding and the ability to apply GD&T (ASME Y14.5M)
• Mastery level of product knowledge
• Excellent decision-making and communication skills
• Computer literate in MS Office/Excel/JD Edwards MXP systems
• Outstanding organization skills and attention to detail.
• Experience in working independently and leading projects
• Ability to meet deadlines
• Teamwork-oriented / Ability to work across countries

Benchmark your SAP, Oracle, and P&L forecasting skills against what postings require, so your resume reads as a strong match.