Job Summary:

• Develop and create commercially viable plans for the aftermarket business including engineered solutions
• Provide strategic direction for the aftermarket support roles such and Field Service
• Manage the field service and technical support teams ensuring the highest level of customer service and technical excellence is achieved.
• Continue the development of the commercial aftermarket organization seizing opportunities for revenue growth and extending profitability, while maintain superb reputation and quality results
• Identify new opportunity pipelines for products and services
• Partner and support other regional aftermarket-focused teams
• Manage global budgets and goals for Aftermarket in conjunction with the Commercial Team
• Partner with cross-functional teams that include sales, product development, engineering, project management and operations
• Create and manage short and long-term plans and budgets based on broadening end-market objectives.
• Establish protocols for developing and strengthening relationships and rapport with existing customers.
• Develop the Channel Partner network and organize and deliver training and enhance competence.

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Leadership (Soft Skills)
• Financial Management (Hard Skills)
• Customer Relationship Building (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Market and Product Knowledge (Hard Skills)
• Training and Development (Soft Skills)
• Operational Excellence (Hard Skills)

Job Summary:

• Hire, train, develop and motivate retail staff and monitor performance.
• Evaluate store and individual performance.
• Establish clear sales objectives for the week, month, and year while leading and motivating sales and service teams to perform beyond expectations.
• Report on forecasted sales numbers for retail locations within a region on a daily and weekly basis.
• Analyze store market trends to determine new growth opportunities.
• Ensure compliance with all safety regulations and guidelines by stores and employees.
• Ensure that each location's work environment is up to 4WP standards and guidelines.
• Support team members daily.
• Oversee customer support case management
• Compile and analyze customer feedback about product performance, functionality, and value within markets.

Skills on Resume: 

• Staff Recruitment and Development (Soft Skills)
• Performance Evaluation (Hard Skills)
• Sales Goal Setting and Motivation (Soft Skills)
• Sales Forecasting (Hard Skills)
• Market Analysis (Hard Skills)
• Compliance Management (Hard Skills)
• Workplace Standards Maintenance (Hard Skills)
• Customer Feedback Management (Soft Skills)

Job Summary:

• Ensures the focus of the local Sales Team stays on the total lifecycle offering potential
• Manage tender to contract signature in conjunction with account management
• Lead Sales management (sales funnel management, sales activities planning and follow-up)
• Coach and manage the equipment Sales Engineer's sales plans and performance
• Conduct competitor analysis on offer, performance, pricing, market share and services and identify needed actions (connection with PSM)
• Develop a deep understanding of customer business, operations and processes
• Ensure all contract/terms and conditions are in place to enable cash collection in line with Sandvik policy
• Ensure the equipment configuration both matches customer needs and works technically
• Recruit, retain and develop a sales team including succession planning
• Ensure CRM/ sales Tools are up to date with valid cases for equipment
• Create customer value propositions (that include TCO, EHS, application and technical knowledge) to proactively create opportunities for Sandvik
• Working as part of the account management team to identify customer sales opportunities
• Identify, analyze and drive resolution of customer issues (warranty and nonwarranty) with account management

Skills on Resume: 

• Sales Lifecycle Focus (Hard Skills)
• Tender and Contract Management (Hard Skills)
• Sales Funnel Management (Hard Skills)
• Coaching Sales Performance (Soft Skills)
• Competitor Analysis (Hard Skills)
• Customer Business Understanding (Soft Skills)
• Contract and Payment Terms (Hard Skills)
• Sales Team Recruitment (Soft Skills)