ADMISSIONS DIRECTOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Nov 18, 2024 - An Admissions Director leverages experience coordinating nursing home admissions and leadership skills to ensure seamless transitions for new residents. Possesses a strong understanding of medical terminology, and reimbursement processes including PDPM, and Medicaid/Medicare payer systems, with expertise in navigating Medicaid applications. Demonstrates excellent communication and customer service skills, promoting technical information effectively while fostering collaboration and maintaining organizational efficiency.
Essential Hard and Soft Skills for a Standout Admissions Director Resume
- Medical Terminology
- PDPM Reimbursement Knowledge
- Medicare Navigation
- Admission Coordination
- Regulatory Compliance
- Data Analysis
- Financial Reporting
- Marketing Strategy
- CRM Software Proficiency
- Project Management
- Leadership
- Communication
- Customer Service
- Problem-Solving
- Team Collaboration
- Organizational Skills
- Attention to Detail
- Adaptability
- Time Management
- Negotiation Skills
Summary of Admissions Director Knowledge and Qualifications on Resume
1. BA in Business Administration with 10 Years of Experience
- Experience in admissions and as in a management role.
- Extensive experience in education or admissions working in a non-traditional space.
- Understanding of statistics, KPIs, and the Metrics admissions requirements.
- Experience with selling certification programs.
- Ability to analyze and interpret information.
- Strong interpersonal, presentation, networking, and verbal and written communication skills.
- Proficiency with computers, Excel, and google docs.
- Experience with Salesforce (CRM)
- Sales and marketing skills
- Thorough knowledge of Title IV regulations, applicable policies and procedures and regulatory.
2. BA in Health Administration with 5 Years of Experience
- Experience coordinating nursing home admissions
- Leadership experience.
- Understanding of medical terminology, specifically diagnosis and procedure codes.
- Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care facilities.
- Knowledge of Medicare/Medicaid payers, with emphasis on Medicaid applications and proven experience navigating Medicaid pending potential new residents.
- Strong reimbursement knowledge, specifically, PDPM.
- Demonstrated ability to understand and promote technical information
- Excellent verbal and written communication skills, must be a team player.
- Previous experience should include demonstrated customer service attitude, innovative work ethic, persuasive telephonic conversation, and organizational skills.
- Experience with Point Click Care
3. BA in Marketing with 2 Years of Experience
- Experience in a sales/marketing position or Director of Admissions position in lieu of degree.
- Previous health care community relations experience
- Effective presentation skills
- Strong organizational skills
- Knowledge of, or ability to learn, reimbursement program from payer sources.
- Must have proven skills in working independently, self-motivated and goal directed.
- Formal sales training, adult training, and team building skills
- Understanding of advertising, collateral material design/layout/production
- Management experience.
- Ability to communicate professionally.
- Passion for results, strong work ethic, and a winning attitude.
- Must demonstrate excellent customer service and communication skills.
4. BA in Public Relations with 2 Years of Experience
- Ability to create and implement action plans.
- Experience leading teams to consistent success.
- Demonstrated ability to lead and manage others to achieve important goals and outcomes.
- Strong analytical and problem solving skills.
- Flexibility to learn new methodologies, technologies and systems.
- Proficiency in the use of social media.
- Proficiency in Microsoft Office.
- Well-developed oral and written communication skills.
5. BA in Communication Studies with 5 Years of Experience
- Proficient computer skills with Microsoft Office applications (especially, Word & Excel).
- Demonstrated technical skills with student information systems/databases.
- Salesforce and Campus Nexus experience
- Successful experience in supervision, development and management, and personnel evaluation.
- Effective organization and written and oral communication skills.
- Experience managing relationships and communicating with a wide range of constituencies.
- Sensitivity to cultural diversity and ability to interact effectively with people of all ages and diverse backgrounds.
- Ability to manage multiple tasks according to required deadlines and maintain composure under high stress conditions.
- Effective leadership skills which emphasize collaboration, consensus building, conflict resolution, problem solving, strategic vision, and intellectual vitality.
- Possesses excellent customer service skills.
- Highly motivated, focused, and results oriented.
6. BA in Psychology with 5 Years of Experience
- Experience working with insurance companies and insurance verification
- Experience in Admissions within a skilled nursing setting
- Medicare and Medicaid insurance knowledge
- Experience with MS Word, Excel and various automated health information systems
- Solid computer skills, working knowledge of MS Office.
- Knowledge of Bright From the Start regulations, Quality Rated system, Environmental Rating Scales and Georgia State Funded Pre-K system.
- Knowledge of AMI/AMS Montessori Standards
- Knowledgeable of reimbursement systems such as Medicaid, Medicare and private insurances.
- Knowledgeable of the rules, regulations and guidelines that govern nursing care facilities.
- Able to deal tactfully with personnel, residents, visitors, and the general public.
7. BA in Education with 3 Years of Experience
- Previous experience reading PRI's and the ability to make quick admission and financial decisions.
- Previous SNF experience desirable or previous hospital / managed care case management or discharge planning experience
- Previous experience working as an Admissions Director in a long term care facility
- Knowledge and experience with healthcare payers such as Medicare, Medicaid, VA, managed care plans
- Experience with managed care authorization and pre-certification processes
- Strong assessment and organizational skills
- Ability to multi-task and work under time constraints
- Proactive approach to intake management demonstrating leadership skills at all times
8. BA in Sociology with 4 Years of Experience
- Proficient in the use of Peoplesoft/CUNYfirst, and Customer Resource Management (CRM) systems, tools, and online applications.
- Knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, Access and other computer software.
- Computer proficiency using academic, administrative, and financial systems, databases, and programs, plus virtual meeting/conferencing and collaboration tools.
- Possess strong organizational, analytical, data management, and problem-solving skills.
- Ability to communicate effectively with a wide range of audiences in a diverse community.
- Flexibility to work evenings and weekends.
- Broad knowledge of higher education issues with an understanding and international secondary school educational systems, community colleges, certificate, and associate degree requirements.
- Experience supervising, training and evaluating staff.
- Commitment to service excellence, inclusion, equity and professional integrity to manage student information, exercise sound judgement and thrive in a demanding, multi-faceted, and time-sensitive office.
- Pro-active, flexible and collaborative work style with strong interpersonal communication, presentation and group facilitation skills to communicate with technical and non-technical individuals and forge successful relationships with diverse members of the campus community and external constituents.