Job Summary:

• Receives, sorts and delivers all incoming and interdepartmental mail directly to staff or Assistants at all 3 Novavax Firstfield locations
• Accurately records checks in the check log
• Opens and stamps all incoming invoices and delivers to the Accounting Department
• Operate postage meter and scale
• Record postage meter readings on a daily basis
• Monitor postage account activity and greets and sign-in visitors
• Maintain proper stock of mailing supplies (post office forms, i.e. certified mail, return receipts)
• Assist with small internal office moves
• Receive, stock and inventory multiple office supply closets
• Provide daily lunchtime phone coverage for the Receptionist routing incoming calls to the proper office or individual.
• Responsible for daily monitoring of assigned areas (conference rooms, pantries and kitchens) are cleaned and well stocked (sodas, water, paper plates, etc.) accordingly
• Restock multiple conference room refrigerators at all 3 Firstfield locations
• Escort service vendors (Iron Mountain, Impact, NV Plants) around Firstfield offices

Skills on Resume: 

• Organizational Skills (Soft Skills)
• Attention to Detail (Hard Skills)
• Communication Skills (Soft Skills)
• Customer Service Orientation (Soft Skills)
• Inventory Management (Hard Skills)
• Time Management (Soft Skills)
• Technical Proficiency (Hard Skills)
• Flexibility and Adaptability (Soft Skills)

Job Summary:

• Answer telephone calls and reply to emails
• Responds to and resolve CSC requests including processing orders, rushes, product availability, delivery, returns and cancellations.
• Maintains/handles confidential records (both paper and electronic).
• Processes data and generates routine reports.
• Processes Credit Memos, VDNs, Carrier Claims, and other forms
• Works with other departments within Thermo Fisher Scientific to find solutions for both customers.
• Accountable for resolving customer complaints (First Call Resolution) and escalating issues as appropriate.
• Follows established service quality standards and meets established processing times and follow-up actions in accordance with departmental standards (after-call work, order accuracy etc.)
• Collaborate with the department leadership team in the detailed planning and management of projects.
• Provide consistent visibility on the status of targeted projects
• Assists other Administrative Coordinators

Skills on Resume: 

• Telephone and Email Communication (Soft Skills)
• Problem-Solving (Soft Skills)
• Confidential Records Management (Hard Skills)
• Data Processing (Hard Skills)
• Order Processing (Hard Skills)
• Customer Complaint Resolution (Soft Skills)
• Service Quality Adherence (Hard Skills)
• Project Collaboration (Soft Skills)

Job Summary:

• Provides administrative assistant/clerical support to Surrey Place Executive Director and Admissions Manager. 
• Provides clerical support to the Executive Director during Department of Health and Senior Services surveys
• Prepares and submits DHSS Quarterly Census Surveys, updates Policy and Procedure manuals
• Provides tours to prospective residents/family members, compiles PowerPoint presentation content for all staff Employee Meetings
• Perform mailings for Patient Satisfaction Surveys, compile results, coordinate family care plan meetings, and perform Payroll functions.
• Coordinates patient transportation for medical appointments
• Review utility, telephone, plant company, and other bills for correct billing prior to final approval by the Executive Director. 
• Ensure facility licensure applications and DA124 form coordination are completed. 
• Distributes to Accounts Payable for payment and files copies. 
• Opens and organizes all incoming mail for the Executive Director
• Maintains office supply inventory and ensures timely/cost-efficient replacement of items. 
• Order and maintain stock of printing supplies including business cards, packet materials, holiday greeting cards, and brochure inserts.

Skills on Resume: 

• Administrative Support (Soft Skills)
• Survey Preparation (Hard Skills)
• Presentation Compilation (Hard Skills)
• Mail Coordination (Soft Skills)
• Patient Transportation Coordination (Soft Skills)
• Billing Review (Hard Skills)
• Licensure Application Management (Hard Skills)
• Inventory Management (Hard Skills)

Job Summary:

• Assists with marketing projects with SLH (i.e. website updates, brochure development, photo shoots).
• Assists Executive Director with competitive bids for equipment and facility capital projects.
• Assists staff with computer and telephone questions and problems. 
• Maintain and assist staff with Ricoh copiers, schedule service calls and order supplies
• Create and maintain meeting room reservation calendars. 
• Maintains patient/family contact databases, associated mailing lists and facility organization chart. 
• Maintain employee bulletin board with up-to-date information. 
• Take photos of resident and employee events. 
• Coordinates holiday gift card distribution and T-shirt ordering and distribution.
• Conducts interior building and exterior grounds audits and works with the maintenance department to address areas needing attention.

Skills on Resume: 

• Marketing Project Assistance (Soft Skills)
• Competitive Bid Support (Hard Skills)
• Technical Support (Soft Skills)
• Copier Maintenance Coordination (Hard Skills)
• Meeting Room Management (Hard Skills)
• Database Maintenance (Hard Skills)
• Communication Management (Soft Skills)
• Audit Coordination (Hard Skills)