The Recruitment Manager leads the Recruitment Delivery Team within a sales-centric, customer-focused organization, shaping recruitment strategies to foster organizational growth. This role focuses on attracting and hiring diverse, top-tier talent for various levels within the organization, with a strong emphasis on achieving substantial recruitment quotas for frontline positions. Success in this position is measured by the quality of new hires contributing to business expansion. Promoting the company’s core values: Passionate, Straightforward, Innovative, and United, this role stands as a key brand ambassador within the HR and Recruitment team. Responsibilities include overseeing multiple projects, such as enhancing the Recruitment Brand, leveraging Social Media for Talent Acquisition, and advancing the Applicant Tracking System.
Need-to-Know Overview of a Recruitment Manager
1. Recruitment Manager Accountabilities
- Leading a team of Recruiters to ensure key business outcomes are delivered and implemented.
- Coaching and supporting the ongoing development of team members.
- Liaising with the business on anticipated recruitment needs and creating and implementing efficient talent acquisition strategies to deliver these.
- Responsible for managing the recruitment forecasting model to ensure business requirements are scoped in line with a clear forecasting approach.
- Negotiation and management of all recruitment channels, liaising with channel account managers regarding service requirements, pricing and Ts and Cs.
- Delivery of high calibre employees for senior roles through effective management of the recruitment pipeline.
- Ensuring all recruitment is conducted in line with best practice and employment legislation.
- Creating and reviewing recruitment MI to support business decisions and recruitment strategy development.
- Ownership of recruitment systems & driving system efficiencies including audits of systems use, working with the team and system provider to improve use.
- Responsible for the implementation of a new Recruitment brand that more closely reflects our Values and approach
- Implementing a new sourcing strategy that includes a stronger focus on social media to deliver recruitment needs.
- Responsible for all recruitment materials ensuring they deliver high candidate engagement and the best candidate outcomes.
- Managing recruitment costs in line with the agreed budgets for this area.
- Passionate about recruitment, always looking for ways to develop and deliver the best possible experience for our candidates.
2. Recruitment Manager Knowledge and Experience
- CIPD Qualified or working towards
- Previous experience managing recruitment delivery teams that have delivered both specialist and volume recruitment roles, preferably within a contact centre environment.
- Experience in designing and developing end to end candidate assessment approaches for a range of roles.
- Experience in delivering candidate attraction strategies using a range of tools supported with a successful social media recruitment strategy.
- Experience in implementing and embedding a compelling recruitment brand that deliver high calibre recruits.
- Previous experience using Applicant Tracking Systems (ATS) and HR Systems.
- Evidence based approach to decision making, supported with the analysis of people MI and recruitment data.
- Excellent influencing and communication skills with the ability to develop successful relationships with your stakeholders from line managers up to director level.
- Knowledge of labour markets, how to stay up to date with trends, and the impact this can have on recruitment strategies.
- Intermediate knowledge of MS Office - specifically excel, word and PowerPoint.
- Knowledge of employment legislation - especially areas that directly impact on recruitment activity