WHAT IS A FACILITIES MANAGER ?

The Facilities Manager is responsible for the maintenance and regulatory compliance of all facilities and equipment. This individual acts as the primary liaison with external contractors and regulatory bodies for maintenance issues and leads the maintenance team in establishing operational procedures, providing training, and directing activities. The manager also develops and maintains a work order process to enhance transparency and enable progress reports to management teams on maintenance activities.

Need-to-Know Overview of a Facilities Manager

1. Facilities Manager Duties and Responsibilities

  • Embrace and promote continuous improvement and a desire for world class performance within the maintenance function.
  • Manage maintenance and project priorities including scheduling of workloads for subcontractors.
  • Provide weekly reports on works carried out and performance of in-house and external contractors.
  • Develop and execute a site preventative maintenance programme to deliver optimal equipment and facility performance, availability and to preserve asset life
  • Monitor and report on equipment performance, investigating failures and instigating preventative programmes to prevent reoccurrence
  • Continuously identify opportunities for improvement in services, products and systems to secure maximum efficiencies.
  • Developing & managing maintenance services budgets co-ordinating agreed expenditure with the unit manager. 
  • Liaising with contractors when required and establishing and maintaining service contracts.
  • Preparation and execution of the sites capital business plan.
  • Provide recommendations and business case proposals for capital expenditure to replace or upgrade equipment.
  • Ensuring that capital projects are commissioned to formalised contracts which ensure the effective delivery of required performance outcomes to quality and time.
  • Ensures compliance to statutory Health & Safety regulation of facilities and equipment.
  • Manage the unit permit procedures for staff & sub-contractors, including assessment of method statements and risk assessments where required.
  • Observes the safety standards and procedures of the unit at all times and ensures that they are maintained in order to safeguard the safety of staff, visitors and installations.
  • Work with the security teams to ensure compliance to CAA regulations.

2. Facilities Manager Skills, Ability and Experience

  • Educated to a degree level; Engineering degree / diploma in Mechanical/ Electrical would be an advantage
  • Experience in Facilities Management Ideally from similar back ground (Food or FMCG).
  • Knowledge / experience in Hard and Soft Facility management, Line management, Continuous improvement, including TPM, 5S
  • Project management and Budget management experience
  • Good understanding of statutory regulations and an understanding of how the legislation is enforced; Knowledge of HVAC, HV, LV, etc.
  • Computer Literate.
  • Ability to manage workload effectively, organized with attention to detail and meet deadlines.
  • The ability to multi-task and work under own initiative and as part of a team environment
  • Strong written and verbal communication skills in English
  • Excellent communication and interpersonal skills with the confidence to deal with internal teams and external suppliers/customers at all levels.
  • Experience managing building surveillance and badge security systems, implementation and maintenance.
  • Project management skills
  • A proven track record of providing analytics, planning and executing multiple projects and events.