WHAT IS A BAR MANAGER ?
The Bar Manager is responsible for the day-to-day operations of the bar areas, while proactively working on identifying operational and financial areas of opportunity. They will strive to inspire and lead the team, as he/she will play a key role in the training and development of all bar staff. He/She will emphasize delivering high standards together with efficient, genuine, and professional customer service.
Need-to-Know Overview of a Bar Manager
1. Bar Manager Roles and Responsibilities
- Proactively interact with guests to exceed expectations and create loyalty.
- Management of financial aspects of the bar operation to achieve budgeting and forecasting goals
- Recruit and retain a service team that is passionate about genuine hospitality
- Identify training and developmental needs of staff to provide an environment of learning and growth
- Review staffing levels to ensure guest experience, operational needs and financial objectives are met
- Monitor the quality of the product and service provided
- Regularly review and evaluate the degree of customer satisfaction
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Attend weekly/monthly meetings and communicate feedback and implementations to the teams
- Maintain service and sanitation standards in all restaurant and bar areas
2. Bar Manager Requirements and Qualifications
- High School Diploma or related required; Associate’s degree preferred
- Minimum 1+ years in a FOH supervisory role
- Minimum 3+ years bartending experience in a program with elevated spirits and craft cocktails
- Exhibit elevated beverage knowledge
- Willingness to set a high standard in the operation through leading by example
- Knowledge and experience in handling F&B Operations (cost controls, inventory, labor management, etc.)
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Organized and detail oriented with the ability to be flexible.
- Problem-solving skills
- Must possess the ability to handle stressful situations in a calm, professional manner
- Proven ability to effectively lead and train a diverse workforce
- Basic computer skills (Excel, Word, and POS systems).
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
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