Job Summary: 

• Maintaining a well-run bar and restaurant
• Communicating with the kitchen staff
• Running small functions/parties and stock and order process
• Taking and managing bookings for the restaurant
• Dealing with customers and customer complaints
• Ensuring the pub is a safe environment for both staff and customers
• Promoting and advertising the business
• Taking orders, serving food and drinks and creating a service that runs like clockwork 
• Leading from the front, an example setter and an inspiration to team. 
• Have a happy to help attitude and deal with everyone of customers with heaps of enthusiasm.

Skills on Resume:

• Bar Management (Hard Skills)
• Kitchen Communication (Hard Skills)
• Event Coordination (Hard Skills)
• Reservation Handling (Hard Skills)
• Customer Service (Soft Skills)
• Safety Compliance (Hard Skills)
• Business Promotion (Hard Skills)
• Leadership (Soft Skills)

Job Summary:

• Report to the Hyatt Place Ft. Worth/TCU General Manager
• Oversight of the day-to-day operation of the Bar 
• Hiring, training, and retention of 20 associates
• Implement and maintain a high-end service standards
• Design and implement sales/promotions for the bar 
• Control stock weekly and monthly in line with budgets and ensure accurate counts
• Write rotas to site par level and in line with department wage budgets
• Take lead on probations, appraisals and training for department
• Develop bar staff to create experts and ensure excellent customer service and standards
• Create incentives and arrange training sessions to increase product knowledge and customer spend

Skills on Resume:

• Bar Management (Hard Skills)
• Staff Oversight (Hard Skills)
• Service Standards (Hard Skills)
• Promotion (Hard Skills)
• Inventory Management (Hard Skills)
• Scheduling (Hard Skills)
• Performance Evaluation (Hard Skills)
• Customer Service (Soft Skills)

Job Summary:

• Have the ability to run multiple Bar and lounge outlets
• Ensure that training and development are key areas of focus within the department
• Understand cellar management and cellar management systems
• Be a great planner with an attention to detail
• Assist in planning and implementing company policies and procedures
• Committed to delivering high levels of customer service
• Reporting to the Food and Beverage Manager, the role will oversee all the Bar and lounge outlets within the Hotel
• Serve all guests in a manner that exceeds expectations, with the objective of setting us apart from competitors
• Take responsibility for stock control, including ordering, receiving goods, par stock, and stock rotation

Skills on Resume:

• Multi-Outlet Management (Hard Skills)
• Training Focus (Hard Skills)
• Cellar Management (Hard Skills)
• Detail Planning (Hard Skills)
• Policy Implementation (Hard Skills)
• Customer Service (Soft Skills)
• Department Oversight (Hard Skills)
• Guest Satisfaction (Soft Skills)

Job Summary:

• Report to the Management any complaints / negative comments. 
• Use initiative in long term and day to day running of outlet
• Ensure effectiveness of outlet, beverage product and quality of customer service
• Minimize possibility of error or customer dissatisfaction.
• Act with tact and diplomacy at all times to both staff and guests.
• Supervise the staff, ensuring that the correct methods of service are maintained
• Build an efficient team and ensure continued improvement
• Adhere to all rules and regulation with the attention of the F&B executive and Personnel Manager.
• Ensure the outlet is sufficiently covered in accordance with normal hours of duty and holiday periods.
• Ensure that all staff in the outlet report for duty punctually and in the correct uniform and that grooming is in accordance with Hotel standards.

Skills on Resume:

• Complaint Management (Hard Skills)
• Operational Initiative (Hard Skills)
• Performance Optimization (Hard Skills)
• Error Minimization (Hard Skills)
• Diplomatic Communication (Soft Skills)
• Staff Supervision (Hard Skills)
• Team Leadership (Soft Skills)
• Compliance Adherence (Hard Skills)

Job Summary:

• Adhere to budgets and ensure that wet sales targets are met
• Assist with recruitment, inductions, training and appraisals
• Set staff schedules and supervise staff performance
• Monitor and maintain store inventory, reorder supplies in a timely manner
• Research and negotiate with existing suppliers or new suppliers for reducing cost
• Handle complaints from customers and hire and train new staff
• Monitor and evaluate daily revenue and expenses, create reports and analysis
• Analyze customer behavior and market trend, update menu and product
• Evaluate the existing marketing strategy and update new promotion plan to boost sales
• Plan and update the operation and safety procedures for FOH, ensure all rules have fully complied
• Ensure that all risk assessments, Health & Safety regulations and EHO standards are being consistently achieved

Skills on Resume:

• Budget Management (Hard Skills)
• Recruitment (Hard Skills)
• Staff Supervision (Hard Skills)
• Inventory Management (Hard Skills)
• Supplier Negotiation (Hard Skills)
• Customer Service Management (Hard Skills)
• Financial Analysis (Hard Skills)
• Market Analysis (Hard Skills)

Job Summary:

• Attend the bar, ensure cleanliness and presentation are paramount 
• Clean pumps, lines and cellar are clean and in good order at all times and all beers are in good condition.
• Ensure coverage for the above duties during authorised absence is provided with a supporting Rota. 
• Oversee the ordering and rotation of adequate and correct bar stocks and the ordering of general supplies within the policy of CRFC and from only approved suppliers as specified from time to time.
• Work closely with the Committee to drive and support revenue growth initiatives.
• Adhere to the opening and closing times for the sale of drinks, as per the club license and laws.
• Oversee the general cleanliness of the bar, glass wash area, stockade and cellar ensuring that all cleaning tasks are completed satisfactorily
• Be responsible for the appointment, conduct and training of bar staff with the approval of the committee.
• Refer to the committee for any proposals for disciplining or dismissal of bar staff.
• Become familiar with all fuse boxes, gas taps, water stop cocks and alarms in order to act swiftly in an emergency.
• Ensure that all staff are fully conversant with the licensing laws regards serving alcohol and have also been trained in fire and emergency evacuation procedures.

Skills on Resume:

• Bar Management (Hard Skills)
• Cellar Maintenance (Hard Skills)
• Inventory Management (Hard Skills)
• Team Leadership (Soft Skills)
• Revenue Growth (Soft Skills)
• Compliance (Hard Skills)
• Emergency Preparedness (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Maintain an excellent personal appearance keeping in mind that the Department is represented
• Deal with staff problems/disciplinary action as per correct Hotel Procedure 
• Has direct control of all staff and assistant in the Restaurant and Room Service.
• Ensure that all incidences and accident are correctly recorded on the appropriate form and report immediately to the Personnel Manager. 
• Ensure that all staff are carrying out their duties in a safe manner at all times.
• Responsible for the set-up, implementation and upkeep of cardex system, using business cards, guest comments and personal preferences.
• Ensure that all staff concerned have a clear understanding and are trained with regard to fire/evacuation procedures
• Ensure that all employee receive a job description and work in accordance with standards that are set.
• Evaluate employees on a regular basis with regards to service, safety standards by the F&B Executive.

Skills on Resume:

• Appearance Standards (Soft Skills)
• Performance Evaluation (Hard Skills)
• Staff Management (Hard Skills)
• Safety Procedures (Hard Skills)
• Training Compliance (Soft Skills)
• Incident Reporting (Hard Skills)
• Safety Oversight (Hard Skills)
• Guest Preferences Management (Soft Skills)

Job Summary:

• Overall responsibility for the running of the bar
• Provide exceptional customer service at all times
• Practice economy in all areas, including use of water, electricity, etc. 
• Make sure that equipment is in a good and safe working order.
• Maintain lines of communication and good working relationship within the F&B Department and with the other Hotel Departments.
• Liaise with customers and the local ( business ) community with the objective of enhancing the local standing of the department and hotel.
• Complete knowledge of all drinks lists, menus and wine list and to be able to advise guests accordingly. 
• Ensure adequate mis-en-place i.e. condiments, linen, stationary, chinaware, glassware, silverware
• Maintain high standards of hygiene and cleanliness of the working area up to the required Health & Safety level. 

Skills on Resume:

• Customer Service (Soft Skills)
• Resource Management (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Communication (Soft Skills)
• Community Engagement (Soft Skills)
• Menu Knowledge (Hard Skills)
• Preparation Standards (Hard Skills)
• Hygiene Maintenance (Hard Skills)

Job Summary:

• Offer a quick, efficient and friendly service
• Prepare and serve drinks to a high standard
• Promote drinks offers and happy hours
• Manage and train assistants
• Liaise with local suppliers and daily cleaning and tiding
• Manage stock control, weekly stock takes & reconciling deliveries
• Ensure high levels of hygiene and cleanliness to the Mark Warner standards
• Manage budgets whilst maintaining high standards
• Managing Primo bar ensuring the team and whole operation are focused on delivering truly memorable experiences.
• Drive the commercial performance of the bar by growing sales, promoting events and developing new concepts

Skills on Resume:

• Efficient Service (Hard Skills)
• Drink Preparation (Hard Skills)
• Promotion (Soft Skills)
• Team Management (Soft Skills)
• Supplier Relations (Soft Skills)
• Stock Control (Hard Skills)
• Hygiene Standards (Hard Skills)
• Budget Management (Hard Skills)

Job Summary:

• Ensure the restaurant, lounge, patio or outlet operates in accordance with established operational procedures
• Providing training and support to Bar Team Members ensuring the adherence to duties and service standards
• Ensuring inventory, ordering, service delivery, mise-en-place and par stock is maintained for all service related items.
• Seating guests, taking/placing orders, preparing speciality items, serving food and beverage items, clearing, cleaning and resetting designated areas
• Placing orders through designated POS systems, reviewing final checks and securing payment
• Maintaining a composed and professional demeanor while providing exemplary guest service
• Assisting with the training of new staff and be the point of reference for new hires
• Being aware of menu items, daily promotions, menu and operational changes and communicating the information as applicable
• Adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations

Skills on Resume:

• Operational Compliance (Hard Skills)
• Team Training (Soft Skills)
• Inventory Management (Hard Skills)
• Guest Service (Soft Skills)
• Order Processing (Hard Skills)
• Professionalism (Soft Skills)
• Staff Development (Soft Skills)
• Menu Knowledge (Hard Skills)