WHAT DOES AN INTEGRATION MANAGER DO?

Published: Oct 08, 2025 - The Integration Manager leads the design, validation, and deployment of integration solutions by combining technical expertise, customer insight, and strategic awareness. This role collaborates closely with customers, partners, vendors, and internal teams to identify integration needs, drive solution delivery, and enhance the overall customer experience. The manager also defines and prioritizes integration roadmaps, communicates progress and impact across stakeholders, and monitors market trends and competition to shape both short- and long-term integration strategies.

A Review of Professional Skills and Functions for Integration Manager

1. Integration Manager Duties

  • Business Development: Be part of a global cross-functional team, directly contributing to business development.
  • Project Management: Lead end-to-end project life cycle activities, from planning to execution phases in complex integration environments.
  • Scope Control: Manage project evolution regarding scope, time, risks, cost, and resource allocation.
  • Team Facilitation: Facilitate team meetings focused on scope discovery, status reporting, problem resolution, risk management, lessons learned, stakeholders' alignment, etc.
  • Stakeholder Engagement: Manage stakeholder engagement by fostering positive relationships and effective communications among project participants and affected parties.
  • Project Tracking: Manage evolution and keep track of projects.
  • Status Reporting: Prepare and distribute status reports and project communications.
  • Issue Resolution: Provide day-to-day support and troubleshooting of project issues.

2. Integration Manager Responsibilities

  • Integration Planning: Assist in the preparation of acquisition integration plans, including the identification of key integration value drivers, risks, and mitigation actions to ensure success.
  • Team Coordination: Coordinate and support integration activities with other integration team members and colleagues across operating groups and business segments to ensure deadlines are attained.
  • Project Tracking: Keep integration projects on track to ensure they meet business requirements and goals.
  • Process Optimization: Minimize the impact of integration activities on existing business processes.
  • Performance Evaluation: Evaluate the results of integration projects and prepare updates and status reports.
  • Functional Support: Assist operating group and business segment leaders in developing function-specific integration plans and associated timelines.
  • System Management: Create, modify, and update integration tracking systems and other management systems, such as project management software (Monday.com) and client relationship management databases (HubSpot or Salesforce).
  • Administrative Support: Perform administrative support for the integrations team, which may include calendar management, meeting coordination, reporting, and status updates.
  • Cross-Functional Management: Assist other functional areas outside of areas of expertise to ensure integration success, or be required to manage other high-priority cross-functional projects.

3. Integration Manager Job Summary

  • System Integration Management: Manage FWLRT System Infrastructure interface and integration activities, including integration with internal FWLRT Systems (OCS, S&TCS, TPSS, COMMS, MEP, civil, infrastructure), Revenue Vehicle, and third-party systems owned by external stakeholders.
  • Integration Planning: Define, develop, update, and control the progress of the Finch West LRT Integration plan in accordance with contract requirements.
  • Compliance Verification: Verify the compliance of the System interface and integration development in accordance with contract requirements, 15288 System Engineering standard, and industry best practices.
  • Design Coordination: Lead the interface design and integration process with the Designer, other MTC leads, and subcontractors in alignment with the project schedule.
  • Stakeholder Coordination: Coordinate with the end customer and external stakeholders’ representatives.
  • Risk Management: Identify risks and potential contractual issues.
  • Procurement Support: Support the procurement department with the development of the scope of work and technical documentation.
  • Requirements Validation: Check and verify that integration contract requirements and all other end-to-end functional, interface, and integration derived requirements (Operational, Safety, Security, Cybersecurity, Performance, EMI/EMC, Redundancy, Maintenance) are correctly identified, allocated, and validated.
  • Documentation Review: Review and approve interface control documentation and testing documentation.
  • Testing Coordination: Lead and coordinate the on-site integration test schedule with subcontractors, Revenue Vehicle manufacturer, Operator, and external stakeholders.
  • Manufacturer Coordination: Coordinate between the Revenue Vehicle Manufacturer and all relevant systems, ensuring integration activities remain compliant.
  • Test Procedure Development: Lead and develop the procedure for on-site integration tests.
  • Interface Compliance: Ensure compliance of all Revenue Vehicle Interface Control Documents (ICD) for stops/stations, MSF, Comms, S&TCS, TPS/OCS, Track, and Guideway to Revenue Vehicles.
  • Team Leadership: Provide mentoring, assistance, encouragement, and motivation to team members.

4. Integration Manager Functions

  • Data Integration Development: Develop data integration methodologies within a complex drug development environment based on new and evolving technologies, data structures, and data standards.
  • Integration Strategy: Develop plans and support the strategy of data integration implementation for Decentralized Clinical Trials, Biomarkers, Sensors, Wearables, EHR, EMR, and Medical Imaging.
  • Issue Resolution: Identify potential difficulties in achieving project goals within defined timelines and suggest appropriate remediation solutions.
  • Database Support: Support the Database Building team during study setup on the implementation of data integration flow at the study level, according to study planning.
  • Vendor Coordination: Support external data vendors on metadata specificities and processes to streamline data flow implementation in an optimal manner and timeline.
  • Standards Promotion: Promote clinical standards related to data integration usage and educate teams about industry network and regulatory requirements on external data integration.
  • Process Documentation: Document and ensure completion of documentation for external data integration-related processes, including meeting minutes, action items, team decisions, recommendations, and identified issues.
  • Cross-Functional Representation: Represent the Clinical Data Integration group in multidisciplinary working groups, both internal and external.
  • Technical Documentation: Work with the Digital department to develop and update technical documentation.
  • Study Management: Create and maintain study setups according to Sanofi standards and SOPs, providing expertise to identify and resolve issues that hinder normal data processing.
  • Technical Expertise: Provide expertise in complex study setups and Edit Check/Custom Function programming for evaluating and implementing new technical solutions related to clinical data management systems and external tools or interfaces.

5. Integration Manager Job Description

  • Permit Management: Be responsible for all consents and permits related to the project from the fishery community and residents.
  • Community Relations: Deal and negotiate with the fishery community and residents in the local area.
  • Authority Engagement: Conduct discussions with local external authorities, organizations, and local government.
  • Government Liaison: Liaise with local government officers and offices to apply for and secure permits for offshore wind farm development.
  • Environmental Coordination: Liaise with environmental impact assessment teams, marine traffic survey groups, and other entities related to permit approval.
  • Consent Preparation: Obtain community consent and prepare documentation for development and water use occupation permits.
  • Relationship Building: Build and maintain good relationships with external authorities related to the consents and permits department.
  • Environmental Management: Manage the consultancy in charge of environmental work for the organization.
  • Project Reporting: Report project progress, performance, and forecasts to Senior Management.
  • Document Preparation: Prepare various permit documents and official correspondence.

6. Integration Manager Details and Accountabilities

  • Stakeholder Collaboration: Work with key stakeholders within Azets and the acquired business to ensure the integration and delivery of key business objectives.
  • Strategy Alignment: Align the integration strategy with the transformation programme to ensure consistency.
  • Project Planning: Create and maintain comprehensive project plans.
  • Vendor Management: Manage external third-party service providers, internal services, and business stakeholders to deliver change projects.
  • Resource Planning: Conduct detailed planning of all project delivery resources.
  • Project Reporting: Prepare standard project reports, including risks, issues, plans, dependencies, and financial tracking.
  • Budget Management: Manage project budgets within agreed tolerances.
  • Stakeholder Management: Manage stakeholder expectations and balance the need for timely integration while ensuring staff and clients of the acquired business remain fully engaged.
  • Performance Tracking: Create and align business tracking and realisation metrics, working closely with the regional CFO.
  • Third-Party Oversight: Manage the performance of third parties delivering into the programme.
  • Regulatory Compliance: Ensure compliance with all necessary standards and regulations, collaborating with compliance colleagues.
  • Knowledge Sharing: Actively participate in the Transformation Programme community by sharing best practices and lessons learned while assisting colleagues.
  • Change Communication: Ensure all change initiatives are effectively communicated, embedded, and positively received within the business.

7. Integration Manager Roles

  • Program Management: Work with business leaders to manage programs and investments in new businesses globally.
  • Integration Coordination: Coordinate with functional partners to execute integration requirements and report on investment performance.
  • Performance Analysis: Collect and analyze business performance data, including setting and tracking KPIs.
  • Stakeholder Management: Manage a complex, large group of stakeholders globally across JPMC.
  • Problem Solving: Identify problems, prioritize issues, propose solutions, and assess their implications.
  • Relationship Building: Build relationships and establish trust and credibility with external and internal partners at all levels of the organization.
  • Team Leadership: Manage a diverse team of professionals in a project-based environment, providing coaching and development opportunities.
  • Meeting Facilitation: Lead meetings with functional partners, business leaders, and external partners to drive execution, monitor activities, and align stakeholders.
  • Metrics Development: Work with functional partners to determine the most material and relevant metrics to embed into tools and processes.
  • Cross-Functional Collaboration: Establish trust, build shared understanding across business lines and functions, work effectively in cross-functional teams, and influence key stakeholders.
  • Due Diligence Support: Collaborate closely with due diligence teams on data collection and analysis.
  • Integration Oversight: Conduct regular meetings with key Solutions partners to evaluate and monitor integration exposures, practices, and procedures.
  • Regulatory Compliance: Work with Control partners to ensure proper data measurement and reporting to comply with evolving regulatory requirements.

8. Integration Manager Additional Details

  • Deal Execution: Be an integral member of the deal team by managing acquisitions end to end, including strategy, diligence, budgeting, operational planning, and execution for acquisitions, shutdowns, or divestitures based on deal value drivers.
  • Acquisition Leadership: Lead the cross-functional execution of acquisitions globally.
  • Integration Scalability: Lead the business in preparing for the next generation of strategic acquisitions and scalable integration processes.
  • Mentorship and Advocacy: Act as an advocate and mentor to help founders ensure integration goals are achieved.
  • Cultural Alignment: Align acquired companies with Twitter’s purpose and priorities.
  • Performance Measurement: Measure acquisition performance and capture lessons learned.
  • Strategic Analysis: Conduct qualitative and quantitative analysis for strategic planning and integration efforts.
  • Deal Evaluation: Facilitate ongoing performance measurement for closed deals.

9. Integration Manager Essential Functions

  • Technical Support: Provide technical support to the PMO in a comprehensive, thorough, detailed, and timely manner.
  • Client Interface: Interface with clients to document customer requirements and job site conditions.
  • Design Development: Provide and document customer designs based on client requirements and job site conditions.
  • Collaboration Management: Work directly with clients, architects, consultants, and other staff throughout the design development and delivery process.
  • Scope Review: Provide feedback on statement of work documents for each job based on system design and customer requirements.
  • Design Review: Provide feedback on system design drawings, including audiovisual system diagrams, drawings, and sketches.
  • Specification Development: Contribute to Design/Build and Bid/Build specifications, and operational capability narratives.
  • Cost Estimation: Provide feedback on cost estimates for each job.
  • Proposal Response: Provide technical responses to customer RFPs, RFQs, and RFIs.
  • Team Collaboration: Work effectively and efficiently with support from other members of the engineering team.
  • Documentation Management: Maintain complete and accurate project documentation and records.
  • Communication Management: Communicate effectively with internal staff, client representatives, cooperative trades, and subcontractors.
  • Systems Coordination: Effectively coordinate and manage multiple systems integration efforts.
  • Task Management: Be responsible for completing assignments on time.

10. Integration Manager General Responsibilities

  • Client Excellence: Focus on delivering excellence for Yorktel’s clients.
  • Technical Standards: Develop and adhere to company technical standards and best practices.
  • Specification Interpretation: Correctly interpret multiple formats of technical specifications, schematic drawings, and architectural diagrams.
  • Policy Compliance: Ensure adherence to Yorktel policies and procedures.
  • System Installation: Oversee and perform installation, replacement, and configuration of integrated system components, including networked video conferencing codecs, A/V control systems, and audio DSP devices.
  • System Commissioning: Test and commission final installations before client handover, ensuring proper setup, calibration, and operation of DSP-based audiovisual components and networked AV systems.
  • Project Communication: Maintain daily communication with the Project Management and Project Team regarding project status, immediately reporting any issues that could impact successful or timely completion.
  • Client Training: Conduct hands-on client training upon project completion.
  • Client Acceptance: Ensure the Customer Acceptance Form is signed and returned to Project Management after the client signs off and accepts at job completion.
  • Documentation Management: Complete and deliver all final project documents to the Project Manager upon project completion, including red line drawings, final code revisions, touch panel configurations, DSP settings, client acceptance forms, and room audits.
  • Post-Installation Support: Provide post-installation support to facilitate a smooth transition to technical services departments.
  • Process Knowledge: Maintain up-to-date knowledge of Yorktel processes, procedures, and individual customer requirements.
  • Transition Coordination: Participate in transition activities to ensure effective information transfer from installation to services teams.

11. Integration Manager Roles and Details

  • ERP Integration Expertise: Serve as the subject matter expert on mid-market ERP integrations such as QuickBooks, NetSuite, Intacct, MS Dynamics Nav, MS Dynamics 365, and Sage 100.
  • Implementation Support: Assist Implementation Managers with ERP installation, configuration, and testing.
  • Project Management: Manage complex, cross-functional integration projects across multiple implementations.
  • Solution Design: Provide solution design, assist with project scoping, and collaborate with Implementation Managers to ensure successful implementation.
  • Issue Escalation: Act as the escalation point for the Implementation and Support TAM teams to troubleshoot complex ERP integration issues.
  • Product Collaboration: Work with Product and Engineering teams to resolve issues, provide feedback for product improvement, design and test new features, and support beta product implementations.
  • Customer Escalation Management: Assist Implementation Team Managers in handling customer escalations, particularly for Yellow and Red accounts.
  • Timeline Coordination: Coordinate project timelines, tasks, and development efforts with internal engineering and customer teams to ensure projects remain on plan and schedule.
  • Process Development: Develop repeatable and scalable processes to enhance integration quality and delivery efficiency.
  • Process Improvement: Identify, propose, and drive process improvement initiatives to increase efficiency and effectiveness of integration efforts.
  • ERP Migration: Support ERP migration projects, such as NetSuite 1.0 to 2.0 or QBO to NetSuite.
  • Training Development: Collaborate with internal training resources to build and improve training curricula for new implementation and support team members.
  • Knowledge Management: Contribute to the internal knowledge base to enhance organizational learning and technical documentation.

12. Integration Manager Responsibilities and Key Tasks

  • vCloud Database Learning: Learn cloud-based relational database architecture and understand its application within PepsiCo’s operating model.
  • Pilot Management: Assemble and lead a team of pilots across PBNA, managing business requirement generation, UAT, and pilot modeling while providing ongoing leadership and communication.
  • Cross-Functional Partnership: Collaborate effectively with cross-functional partners to understand their business requirements and integrate them into a cohesive business plan.
  • Team Leadership: Provide leadership and guidance to the System Administrator and other Project Managers on the Capability Team.
  • Tool Development: Build and deliver a project management tool solution to support operational efficiency.
  • Training Support: Develop and deliver training programs and ongoing support for all key stakeholders.
  • System Updates: Generate and implement quarterly system updates, rolling them out to Integration and Cross-Functional partner leads.
  • Transition Planning: Organize a transition plan to effectively onboard the replacement for this position.

13. Integration Manager Duties and Roles

  • Program Coordination: Actively manage and coordinate the workstreams that form the Integration Program.
  • Resource Alignment: Ensure the organization’s resources and focus remain aligned with delivering the objectives of the Integration Program.
  • Solution Development: Provide technical, functional, organizational, and analytical solutions to support the achievement of program objectives and deliverables.
  • Progress Reporting: Establish and maintain reporting systems to track progress for the overarching program.
  • Financial Analysis: Collaborate with Finance to produce financial analysis and reporting, ensuring company activities are effectively prioritized and re-prioritized.
  • Board Communication: Provide input for communications to the Board of Directors regarding the ongoing progress of the Integration Program.
  • Planning Alignment: Ensure alignment between the Integration Program and TPG Telecom’s quarterly planning processes.
  • Change Management: Embed change management and communication strategies within the Integration Program.

14. Integration Manager Duties

  • Solution Implementation: Leverage technical understanding, customer focus, attention to detail, quality, and communication skills to identify, implement, test, and deploy effective solutions.
  • Customer Engagement: Build relationships and regularly meet with customers, partners, and prospects to understand their integration needs.
  • Integration Design: Use customer insights to design and validate integrations that enhance success across the entire customer base.
  • Vendor Collaboration: Partner with other vendors and solution providers to bring integrations to life.
  • Market Strategy: Understand the market landscape and identify trends to define both short- and long-term integration strategies.
  • Competitive Analysis: Evaluate competitors and market trends to identify potential threats and opportunities.
  • Engineering Collaboration: Work closely with engineering teams and other stakeholders to develop new integrations and improve existing ones.
  • Backlog Prioritization: Prioritize the backlog to ensure the team remains focused on delivering maximum business value.
  • Progress Communication: Effectively communicate progress across multiple channels with teams and stakeholders.
  • Impact Measurement: Measure and communicate the impact of new and existing solutions to inform and guide future project planning.

15. Integration Manager Responsibilities

  • Integration Strategy: Define the integration strategy during the sales phase.
  • Integration Planning: Develop an integration plan and report progress throughout the project lifecycle.
  • Test Management: Develop test strategies and integrated test plans, execute tests, and report results.
  • Sales Consultation: Act as a consultant during the quotation phase regarding the use of standard solutions and the impact of special requirements.
  • Requirements Management: Safeguard requirements coverage and consistency from system to component level, both internally and with subcontractors.
  • Documentation Development: Create SSS, SSDD, and IRS documentation (internally and externally) while maximizing the reuse of standard solutions.
  • Customer Collaboration: Discuss issues and make decisions in alignment with customer expectations.
  • Supplier Management: Manage component supplier deliveries by monitoring technical quality and progress, and verify and validate deliverables.
  • Team Leadership: Lead an engineering team, including system architects and technical specialists, from a functional and technical perspective.
  • Project Oversight: Plan, monitor, and report progress, costs, and risks for major development activities including architecture, integration, and testing.
  • Integration Organization: Establish and organize the integration structure for a project, including recruitment of necessary roles.
  • Process Management: Act as a process manager to safeguard and maintain processes such as REQM, ChM, CM, T&V, and process reporting.
  • System Integration: Integrate components into subsystems and into the existing Baggage Handling System (BHS) of the customer.
  • Issue Resolution: Collaborate with customers to resolve issues and make informed decisions.
  • Test Execution: Execute system and integration tests and provide progress reports.

16. Integration Manager Accountabilities

  • Process Documentation: Document and validate the workflow processes of the target firm using VISIO process mapping.
  • Risk Management: Identify risks and develop potential mitigation plans for items discovered during due diligence.
  • Project Planning: Develop and manage the overall integration project plan.
  • Account Migration: Collaborate with WEG departments to create conversion and repapering plans for migrating accounts and assets for advisors.
  • Data Migration: Partner with technology teams to document the data migration plan.
  • Process Development: Develop new process flows tailored for the target firm.
  • Integration Oversight: Maintain the comprehensive project plan for integration activities at both WEG and the target firm.
  • Status Reporting: Review progress and provide regular status updates to key stakeholders.
  • Issue Resolution: Anticipate potential bottlenecks and resolve them quickly to maintain project momentum.
  • Training Delivery: Train target advisory firm staff on WEG processes and procedures across Client Services, Advisors, and other functions.
  • Expert Coordination: Coordinate WEG subject matter experts to deliver targeted training sessions.
  • Training Validation: Define checkpoints to measure training effectiveness and adoption, adjust training modules, and conduct retraining as needed.
  • Change Facilitation: Collaborate with key resources at the target firm to guide and support the transition process.
  • Onboarding Collaboration: Work with WEG departments to ensure the target firm receives complete onboarding support across all functional areas.
  • Relationship Management: Serve as the primary ambassador to the target company, coordinating integration activities and communication across both organizations.
  • Advisory Partnership: Partner closely with new advisory practices to identify and address issues or concerns while providing consistent status updates.
  • Support Management: Take responsibility for initial problem analysis and resolution, serving as the first point of contact for integration-related support.

17. Integration Manager Job Description

  • Facility Setup: Plan and deliver the full fit-out and setup of new centres, ensuring facilities and playgrounds meet brand standards and regulatory requirements.
  • Team Coordination: Collaborate with the Operational Management team to recruit a strong, child-centric team and assist the Centre Manager (CM) with ongoing hiring as occupancy increases.
  • Transition Management: Act as the conduit between the Support Office and new centres to streamline all transitional requirements.
  • Licensing Preparation: Work with relevant stakeholders to prepare centres for Service Approval and necessary licensing during the initial inspection.
  • Community Engagement: Identify each centre’s key strengths and support the CM in promoting the centre as a leading Early Education and Care provider within its local community.
  • Partner Integration: Project manage all partner integration tasks, including new integrations and system enhancements.
  • API Management: Help partners understand APIs for self-integration or collaborate with them to facilitate API-based integrations.
  • Documentation Management: Manage all integration-related documentation, including API references, technical use cases, and update logs.
  • Technical Support: Troubleshoot and escalate technical issues with partners as needed.
  • Integration Certification: Run certification programs for new integrations and enhancements to ensure compliance and performance standards.
  • Team Enablement: Educate Sales and Support teams on new integrations and enhancements to improve product knowledge and customer support.
  • Subsystem Integration: Coordinate the integration of material handling subsystems with overall operational infrastructure.
  • Test Coordination: Plan, organize, and execute all subsystem acceptance tests and the operational ramp-up in collaboration with the Project Manager and Software Project Manager.
  • System Integration Testing: Collaborate with the Software Project Manager to plan and conduct integration tests between subsystems and the Warehouse Management System (WMS).
  • On-Site Coordination: Serve as the on-site contact responsible for organizing Swisslog testing activities and ensuring all End User obligations are met.

18. Integration Manager Details and Accountabilities

  • Integration Strategy Development: Develop and initiate an integration strategy and approach, including a recommended engagement process with client departments and other organizational units.
  • Sustainment Planning: Create an integration strategy with a focus on long-term sustainment and continuous improvement for subsequent years.
  • Integration Model Design: Develop an integration model for the SAP Modernization Program that ensures processes are sustainable, efficient, effective, and adaptable from program delivery to sustainment.
  • Program Leadership: Provide leadership and insight to program and project-level participants to ensure integration across modules and organizations is cohesive and well-understood.
  • Program Documentation: Contribute to program plan documentation, including the development and updating of timelines, business and technical convergence points, and related project materials.
  • Client Integration Guidance: Provide clients with in-depth integration guidance and recommend optimal methods to align integrations with their business processes.
  • Technical Issue Resolution: Identify and troubleshoot technical issues, ensuring all client integrations adhere to best practice guidelines for optimal performance and user experience.
  • Relationship Management: Establish and maintain strong client relationships, acting as the primary point of contact throughout the integration process.
  • Feedback Management: Gather merchant feedback, evaluate needs, and communicate insights to product and management teams to guide improvements.
  • Cross-Functional Collaboration: Collaborate closely with business units, account management, and product management teams to align integration efforts with business objectives.
  • M&A Integration Management: Lead and support multiple acquisition diligence and integration workstreams simultaneously to ensure smooth transitions.
  • Diligence Translation: Translate business rationales into structured diligence priorities, integration workstreams, and actionable integration plans.
  • Strategic Insight: Provide strategic advice and best practice guidance to sponsoring business teams navigating the M&A lifecycle.
  • Performance Tracking: Define, track, and communicate key performance metrics to project teams and stakeholders.
  • Project Closure: Prepare final documentation to close out projects and ensure effective hand-offs to sustainment teams.
  • Continuous Improvement: Lead and support ongoing corporate development initiatives focused on improving integration efficiency and outcomes.

19. Integration Manager Essential Functions

  • API Leadership: Serve as the technical expert in API technologies, including REST, JSON, XML, Web Security, API Management, and Public/Private APIs.
  • Technical Direction: Provide overall API technical leadership by collaborating with Business, BAs, Tech Leads, and Scrum Masters to clarify requirements and set the technical direction for the team.
  • Solution Development: Leverage multiple information sources and stakeholder inputs to develop effective technical solutions and recommendations.
  • Continuous Improvement: Drive continuous improvement and development of cloud integration and API projects using MuleSoft.
  • Standards Governance: Collaborate with the team to establish and enforce proper standards for development, governance, and the operational lifecycle of integrations.
  • Business Alignment: Partner with key business stakeholders to ensure project requirements are properly mapped to existing services and tools.
  • Delivery Consistency: Ensure the delivery model is consistently applied across integration-heavy projects and programs.
  • Methodology Adherence: Oversee internal platform projects to ensure delivery aligns with internal TGS methodologies and best practices.
  • Resource Coordination: Assist in managing resource allocation across all Integration and Middleware platform teams.
  • Partner Management: Oversee external partners to ensure timely delivery of integration builds and testing for assigned projects.
  • Effort Scoping: Define and estimate the level of effort required for any custom API or integration development.
  • Client Relationship Management: Manage technical relationships with customer IT and administrative teams to capture and maintain technical requirements that ensure successful project outcomes.
  • Integration Management: Lead district-level integration initiatives involving SFTP, LMS integrations, APIs, and environment variables necessary for successful rostering and SSO of users on Nearpod’s platform.
  • Cross-Functional Collaboration: Liaise with Engineering, Customer Success, Support, and Sales teams to understand and address technical requirements for Nearpod’s install base during both pre-sale and post-sale stages.

20. Integration Manager Responsibilities and Key Tasks

  • Project Coordination: Coordinate internal Microsoft scope, resource efforts, requirements, and schedules with those of lessors, installer vendors, and suppliers to ensure cohesive project execution.
  • Facility Handover: Ensure a smooth and timely handover of data centre facilities and capacity to the Microsoft Operations team and relevant business groups.
  • Scope Definition: Identify and document internal Microsoft and vendor scope, resource needs, and schedules with landlords or contractors to determine the optimal scope demarcation and delivery model for lease and build projects.
  • Milestone Management: Produce and manage detailed project plans, executing major milestones such as Early Access, Ready for Network Install, Security Lockdown, Fit Out Complete, and Colo Ready, while overseeing financial approvals and tracking progress.
  • On-Site Representation: Represent Microsoft on-site by attending project-specific meetings and performing day-to-day project management responsibilities.
  • Continuous Improvement: Apply a growth-mindset approach to daily operations, identifying process or framework deficiencies and implementing improvements proactively.
  • Data Analytics Implementation: Implement business intelligence and advanced analytics solutions to meet reporting and data analysis objectives in collaboration with partners and business analysts.
  • Process Optimization: Recommend and implement enhancements to optimize data models, architecture, business intelligence frameworks, and data governance processes.
  • Solution Development: Lead solution design, hands-on development, release management, and implementation of business intelligence and data-driven solutions.
  • Data Strategy: Collaborate with business partners to identify new data requirements, analysis strategies, and reporting solutions that drive decision-making.
  • Data Integration: Support data management, modelling, and integration activities within a cloud-native data warehouse environment.
  • Solution Architecture: Architect scalable and reusable solutions based on specific project requirements, adhering to best practices and performance standards.
Relevant Information
What Does An Integration Analyst Do?
What Does An Integration Project Manager Do?
What Does An Integration Specialist Do?
What Does An Integration Lead Do?