WHAT DOES AN HRIS ANALYST DO?
Updated: Oct 21, 2025 - The HRIS Analyst maintains employee records, manages user access, and ensures data integrity within HRIS systems such as ADP. This position supports system administration by troubleshooting issues, monitoring integrations with enterprise systems, developing reports, and ensuring compliance with audits and regulatory requirements. The analyst also collaborates with HR, IT, Payroll, Finance, and external vendors to optimize processes, enhance dashboards, and deliver effective system-driven solutions.


A Review of Professional Skills and Functions for HRIS Analyst
1. HRIS Analyst Roles and Responsibilities
- Data Monitoring: Monitor data and call out any changes in business and financial trends.
- Report Generation: Generate business reports that provide insight into key data points.
- Data Analysis: Accurately analyze and collect data for various types of business reports.
- Database Management: Maintain databases and perform updates for accuracy.
- Communication: Communicate findings of data analysis to managers both in writing and verbally.
- Error Identification: Regularly examine data reports to identify and resolve mistakes.
- System Assembly: Assemble data recording systems and business analysis tools for the department to use.
- Department Support: Help various departments, including marketing and sales, reach their goals through analysis.
2. HRIS Analyst Duties and Roles
- HR Module Setup: Set up and configure HR modules.
- System Testing: Create, review, and execute test scripts to verify systems are functioning after upgrades, patches, and bug fixes.
- Performance Analysis: Analyze system performance.
- Report Creation: Create and distribute reports.
- Customer Support: Provide customer troubleshooting and training support.
- Data Integrity: Protect data integrity.
- Case Management: Manage service request cases.
- Error Resolution: Identify and correct errors on time and escalate on demand.
- Project Support: Provide HR project support.
- Process Documentation: Document the current state and identify areas of improvement.
- User Configuration: Configure and set up users.
3. HRIS Analyst Responsibilities and Key Tasks
- Client Service: Provide front-line client service to the organization for the HR Systems group.
- Role Verification: Check settings and confirm role setup for users prior to creating a help ticket.
- Configuration Management: Perform configuration changes with peer supervision.
- Peer Testing: Perform peer testing for configuration before implementation.
- System Coordination: Assist in the coordination and monitoring of HRIS systems.
- Report Management: Maintain and support a variety of reports and queries using appropriate reporting tools.
- User Support: Provide support to users on functionality and assist in resolving technical issues, password resets, data capture, and report creation.
- Data Integrity: Ensure data integrity and analyze data flows for process improvement opportunities.
- HR Coordination: Coordinate with other HR functions such as talent acquisition, benefits, and payroll.
- Documentation: Create and maintain user manuals and SOPs.
- Training Materials: Update and maintain help desk scripts and training materials.
- User Testing: Participate in user testing.
4. HRIS Analyst Roles and Details
- HRIS Administration: Perform day-to-day administration of HRIS platform, including processing employee changes, troubleshooting, and managing automated processes.
- Issue Resolution: Research and resolve data-related issues associated with the HRIS platform.
- Collaboration: Work closely with HR Business Partners and other areas within Landmark to enhance the HRIS platform.
- Scheduled Reporting: Prepare and distribute regularly scheduled reports.
- Ad Hoc Reporting: Prepare ad hoc reports.
- Ticket Resolution: Resolve inquiries within the HR ticketing system.
- Process Documentation: Document current processes within the HRIS system.
- System Upgrades: Manage the testing and implementation of HR system upgrades.
- System Integration: Manage the integration of internal and external vendor systems.
- Workflow Automation: Create automated workflows in HRIS to reduce administrative work.
5. HRIS Analyst Key Accountabilities
- Project Collaboration: Collaborate with the HRIS Manager to develop and execute cross-functional projects.
- Data Analysis: Develop, produce, and analyze data on an ongoing basis for executive-level leaders.
- Stakeholder Support: Partner with HRIS Manager, HR leadership, and HR business partners to understand informational needs and deliver data to support.
- Program Implementation: Support the implementation of HR programs by developing measurements and KPIs.
- Analytics Utilization: Utilize the Visier Analytics tool to deliver ongoing and ad hoc analysis.
- Process Improvement: Identify opportunities to streamline processes within HR systems and teams.
- Change Management: Exercise skillful change management when rolling out new projects or programs.
- Technical Support: Serve as a technical resource for the HRIS team.
- Organizational Charts: Assist with preparing organizational charts.
6. HRIS Analyst General Responsibilities
- System Administration: Serve as system administrator for the Human Resources Information System (HRIS).
- Data Management: Evaluate, analyze, and maintain the HRIS to ensure the proper flow of all data into systems.
- Process Analysis: Analyze business processes and recommend changes on demand.
- Project Leadership: Serve as HR lead on technical projects and implementations.
- Security Administration: Support HRIS security hierarchy administration.
- Process Management: Maintain specific tables, run established business processes, coordinate special projects, and facilitate or assist in baseline release testing and troubleshooting.
- Training Development: Develop training materials and train staff.
- Internal Support: Serve as an internal resource for the HR department by developing reports, processes, and resolving systems issues.
- Documentation Management: Originate and maintain system documentation and report libraries.
7. HRIS Analyst Role Purpose
- System Ownership: Own HR systems (SAP SFSF) and data while maintaining data integrity and data validation.
- Cross-Functional Analysis: Work cross-functionally to analyze data and solve problems.
- Workflow Documentation: Work closely with HR and business leadership to build and document workflows and procedures for the HR platform.
- Technical Problem Solving: Analyze, identify, and correct technical problems and deficiencies, including integrations, SSO, and data import issues.
- Data Governance: Build the data structure and support the governance of master data, ensuring governance processes are run and maintained centrally.
- Global Reporting: Collaborate on global reporting and analytics by working with HR leaders to establish priorities for reporting needs.
- Report Management: Manage the creation, testing, and validation of new reports and analytics.
- Compliance Reporting: Support employee reporting needs driven by compliance and regulation (EEO-1, Disability, Vets 100, W-2, etc.).
- System Integration: Work closely with IT and Finance to ensure HR data flows with no disruption to legacy systems.
- Tier 1 Support: Serve as Tier 1 support.
- Access Management: Define access requirements and manage access to HR data.
- Quality Control: Conduct regular quality control activities to ensure accurate performance of all systems and processes.
8. HRIS Analyst Essential Functions
- Workday Expertise: Master and maintain detailed knowledge of the entire Workday HR product suite.
- Strategic Roadmap: Be responsible for the strategic roadmap, delivery, and maintenance of Workday.
- Process Documentation: Create and define detailed business processes and training documents about Workday.
- System Oversight: Act as a business expert and oversee all Workday and other HR systems-related issues.
- Issue Resolution: Identify and resolve urgent issues that require a higher level of knowledge to provide same-day resolution.
- Technical Support: Research and resolve technical issues, escalating to HRIS, Payroll, IT, or vendors.
- Team Support: Ensure the support team maintains the highest level of responsiveness, communication, and professionalism.
- HR Analytics: Provide metrics and reporting on HR analytics.
- Customer Experience: Continuously strive to improve the customer experience while increasing the effectiveness of services through the support team.
- Team Development: Lead and contribute to team training and projects to improve performance and promote continuous learning.
- Project Support: Provide support to project teams by acting as a subject matter expert.
- Business Analysis: Analyze business needs and requirements for various HR functions and processes.
9. HRIS Analyst Additional Details
- Configuration Management: With the guidance of the appropriate stakeholders, execute significant configuration changes within assigned functional areas.
- User Support: Provide technical and functional area expertise to internal self-service users with Workday questions and issues.
- Data Integrity: Maintain data integrity by designing and executing custom reports, analyzing data, and updating the system.
- Documentation Management: Ensure appropriate work instructions and training materials are up to date following any system configuration changes or Workday releases.
- Communication: Communicate frequent issues, risks, and project status updates to the HRIS Analyst III and/or HRIS team.
- System Testing: Lead testing for new functionality in preparation for Workday releases and other system changes.
- Change Management: Support change management and training activities, including developing communications, training materials, and internal demonstrations.
- Process Improvement: Identify areas of improvement and potential solutions based on feedback from the HRIS team and internal stakeholders.
- Report Building: Build reports based on organizational needs and customer requests, utilizing customer requirements lists as available.
- Security Administration: Be responsible for maintaining appropriate security access within functional business processes.
- Customer Support: Provide internal customer support by pulling and analyzing data to answer questions or suggest process improvements.
10. HRIS Analyst Roles
- Performance Management: Partner with the talent development team to implement in Workday an organization-wide solution for performance management.
- Workday Configuration: Maintain the ongoing design, configuration, and deployment of Workday functionality.
- Report Development: Analyze, design, and build new custom reports relating multiple objects and data transformations using standard Workday reporting functionality (e.g., Report Writer, Calculated Fields).
- Project Execution: Partner with corporate IT, finance, business operations, and global people teams to plan and execute Workday projects.
- System Support: Perform routine break/fix support and regression testing, and support the inbound/outbound interfaces to the system and middleware.
- Interface Management: Consult with business and technical teams about interface design and maintenance, and collaborate with other team members on design decisions.
- Requirements Development: Assist in the development of detailed system requirements, test plans, and training materials.
- Process Documentation: Review, analyze, and create detailed documentation of business processes and systems functionality, including workflows, program functions, and steps required to execute transactions.
- Ticket Management: Manage tickets and requests.
11. HRIS Analyst Tasks
- System Enhancements: Drive enhancements in HR systems that support efficiencies in HR and business processes.
- Report Support: Support HRSSC teams on reporting creation, with a high focus on providing reports with a global scope to HR and managers.
- Integration Monitoring: Monitor integrations to downstream systems.
- Error Resolution: Work with regional HRSSCs on error resolution and enhancements.
- Solution Development: Develop long-term solutions for more complex replication issues.
- Regional Support: Act as a key contact for regional HRSSCs and provide support, which may require adjusting regular work time to the time zone of the supported region.
- IT Collaboration: Support IT in investigating errors between HR systems and ERP, including downstream systems, and ensure HR data flows seamlessly to receiving systems.
- Data Auditing: Perform regular audits on HR data to increase data quality by resolving existing inconsistencies and avoiding issues within workflow and system integration processes.
- Team Coordination: Coordinate with regional teams to correct inconsistencies.
- Documentation: Prepare documentation, instructions, and mapping for new and existing functionalities and processes.
12. HRIS Analyst Details and Accountabilities
- HRIS Management: Analyze and maintain the Human Resources Information System (HRIS), ADP, ensuring accurate employee and benefits data.
- Payroll Processing: Process payroll transactions, including new hires, terminations, timekeeping, salaries, incentives, benefits, 401(k) funding and loans, garnishments, deductions, taxes, and third-party payments.
- Liaison Support: Serve as a liaison with internal HR and Finance team members, external auditors, service providers, and associates to support smooth operations.
- Benefit Enrollment: Support benefit enrollment initiatives, ensuring employee records are accurate and benefit data is transmitted correctly to service providers.
- Benefits Administration: Maintain employee benefits information in the HRIS and coordinate the transfer of data to external vendors, plan providers, and auditors.
- Process Improvement: Collaborate on the development and enhancement of key HR and business processes within HR systems, including onboarding, open enrollment, performance management, and salary administration.
- Report Generation: Generate and distribute reports, such as headcount, PTO, time and attendance, and overtime reports.
- Data Transmission: Ensure benefit file feeds to carriers are transmitted accurately and on schedule.
- Open Enrollment: Administer the annual benefits open enrollment process, ensuring accuracy and efficiency throughout.
13. HRIS Analyst Overview
- Payroll Support: Support the Payroll team with finalizing timecards for payroll processing, including reaching out to leaders for missing approvals and prepping timecards for payroll.
- Policy Management: Partner with the Senior HRIS Analyst to set up and maintain time and attendance policies in ADP, including assignments of new policies for acquired employees.
- Timecard Assistance: Provide real-time support for timecard questions or issues from employees and leaders.
- Holiday Scheduling: Set up and maintain holiday schedules and holiday policy assignments in ADP.
- Report Running: Run periodic payroll-related reports to support finance requests for information.
- Benefits Administration: Support the Benefits Team in the setup and maintenance of benefit plans and administration in ADP, including working with ADP to troubleshoot and resolve system issues.
- Open Enrollment Support: Support the Benefits Team during Open Enrollment setup.
- Resource Coordination: Coordinate additional ADP resources.
- HRIS Collaboration: Partner with the Senior HRIS Analyst for additional support if called for.
- Eligibility Management: Ensure all employees are assigned to the proper benefit eligibility classes.
- Carrier Feed Support: Support the Benefits Team for all benefit carrier feeds and files, including working with ADP to troubleshoot and resolve issues when files are not working.
- Record Management: Manage data entry and record-keeping of employment data within HRIS solutions, maintaining employee records such as payroll, time off, benefits, and personal information.
14. HRIS Analyst Job Description
- Operational Support: Provide day-to-day operational support for Hatch’s HR systems (SAP HCM, SuccessFactors RCM/EC/PMGM).
- User Assistance: Help system users by investigating and troubleshooting their system-related questions and issues, and train users.
- Requirements Analysis: Consult with HR colleagues to elicit, analyze, and document their business needs, and translate those needs into system and functional requirements.
- System Testing: Support the enhancement of HR systems by developing, executing, and documenting system testing to verify that results satisfy expected outcomes.
- Data Auditing: Audit and analyze data to ensure integrity, accuracy, and completeness via standard and ad hoc reports from SAP HCM and SuccessFactors.
- Data Change Advisory: Advise HR on how to make the required data changes based on audit outcomes.
- Process Improvement: Resolve systemic data integrity issues by designing and implementing process improvements and/or training to improve the execution of transactions and data accuracy.
- Documentation: Develop and maintain system documentation, user manuals, and training materials that support HR processes.
- Data Maintenance: Support the maintenance of Hatch’s organizational structure (relationships) and employee master data in Hatch’s HR systems.
- Report Development: Collaborate with business partners to understand their reporting needs and create reports that satisfy their requirements.
- Time Management Support: Investigate and resolve time-related questions and issues, including holiday calendars, vacation, banked time, and leave quota balances.
- Continuous Improvement: Identify opportunities to continuously improve HR processes and systems.
15. HRIS Analyst Functions
- Data Processing: Process and analyze employee data by running audits and researching issues with employee records.
- Reporting Support: Support Reporting and Analytics by assuring data integrity in the system and ensuring all business rules for data entry are adhered to.
- Exception Management: Identify exceptions or outliers and adjust employee records due to poor data entry or abnormalities, while identifying causes to correct output.
- Error Resolution: Promptly identify questionable data and determine causes of unexpected errors or discrepancies.
- Data Governance: Participate in the governance of establishing standards of data entry and processes in the system as per system guidelines and best business practices.
- Position Management: Process position requests by attaching the correct job codes to PCNs and maintaining proper organizational structures in systems.
- Audit Support: Support preparation of user access audits, analyze and report findings to management with accurate documentation as a backup to the primary analyst.
- Table Maintenance: Update core data table values as directed by the primary analyst to maintain current table values in the system.
- Access Removal: Remove access from terminated or transferred employees who should no longer have access.
- Batch Processing: Load data for batch load processes for year-end compensation or other processes as directed by the primary analyst.
- Access Management: Maintain proper user access to the system with proper manager approvals at all times.
- Ticket Processing: Process user access requests from Oracle ServiceNow tickets.
- Change Management: Log and communicate change requests from management to IT and programmers, and follow up with testing and validation of changes.
16. HRIS Analyst Accountabilities
- HRMS Management: Understand, manage, and aid in navigation while supporting the data integrity of the HRMS system.
- System Support: Serve as the functional point of contact for HR functional areas and be responsible for the integrity and reliability of HR systems.
- Data Processing: Perform data entry, test system and process changes, analyze data flows for process improvements, import data files, audit data entry, and generate reports.
- Onboarding Support: Support the onboarding process of new hires and contractors into UKG, import mass updates to the system, and perform regular auditing to ensure data integrity.
- User Support: Assist with end-user support issues, mass data updates, impact analysis, and planning for proposed new system releases, as well as support user acceptance testing for new modules or regional rollouts.
- Workflow Management: Focus on daily data entry of new hires, including contractors, act as liaison between different departments to ensure process flow, update and create job codes, and monitor or approve workflow changes for terminations, promotions, and status changes.
- SOP Management: Ensure SOPs are maintained, updated, and created, and complete ad hoc reporting requests on time.
- System Maintenance: Perform daily maintenance of the system, including entering new employees, updating employee information, creating job codes, importing mass updates, and regularly auditing data to ensure integrity.
- Record Maintenance: Maintain employee department records and employment files.
17. HRIS Analyst Job Summary
- Customer Consultation: Consult with internal customers in response to report requests to define data requirements and reporting needs.
- Report Development: Build reports and reporting dashboards in Oracle Business Intelligence applications (OTBI, OBIEE, and Taleo OBI) or related HRIS reporting applications to satisfy report requests, thoroughly testing and validating results against data and customer requirements.
- Report Scheduling: Build and modify scheduled report agents to distribute reports.
- Metrics Analysis: Create and generate periodic reported data and metrics analyses for leadership or other predefined audiences.
- Process Improvement: Develop new ideas for creating efficiencies in HR reporting, data summaries, and analytics, including making related process improvement and data integrity recommendations.
- Strategic Analysis: Facilitate functional compliance, data integrity, or other related HR strategic analysis, surfacing opportunities for improvement or corrective action to various HR leaders, and tracking ongoing improvements or trends.
- System Upgrades: Participate in HRIS upgrades and enhancements, providing critical reporting and data expertise, and respond to emerging project requirements from a reporting or data perspective.
- Team Consultation: Consult with members of the Gallagher Global Human Resources team, responding to reporting requests, refining requirements, and training and educating users on a variety of reporting and BI/analysis tools.
- Technical Support: Provide initial technical support for Oracle HCM, Ceridian Dayforce, and ATS systems, and work with IT and programmers on resolution.
- Metadata Management: Maintain all tables and metadata in the system with user-defined data, as well as communicate with the business analyst on proper data dictionary definitions.
18. Senior HRIS Analyst Responsibilities
- HRIS Expertise: Champion and serve as a technical expert for the Human Resources Information System (HRIS).
- Strategic Direction: Help to drive long-term strategic direction, design requirements, features, functionality, and progressive enhancements.
- System Management: Manage HRIS configuration, security administration, system updates, sun-setting features, and overall functionality and performance for Workday and other HR technology applications.
- Technology Utilization: Proactively utilize technology to increase effectiveness, accuracy, value, and customer satisfaction or adoption of all HR technologies.
- Process Improvement: Identify opportunities for automation or efficiency improvements via business process enhancements, integrations, policy changes, and other innovative solutions.
- Systems Analysis: Define and analyze objectives, scope, issues, and organizational impact of information systems.
- Architecture Verification: Verify stability, interoperability, portability, security, or scalability of system architecture.
- Issue Resolution: Resolve the more complex or escalated requests and technical issues.
- Project Management: Utilize effective project management and change management methodologies to deliver solutions and optimize results.
- Stakeholder Collaboration: Collaborate with stakeholders, both internal and external, to understand business requirements and ensure results meet requirements and business needs.
19. Senior HRIS Analyst Details
- Data Communication: Communicate data, analyses, and findings to a non-technical audience in an exceptional manner.
- Trend Awareness: Maintain awareness of current trends in Human Resources Management Systems (HRMS) with a focus on product and service development, delivery, and support while applying key technologies.
- Documentation Management: Create, update, and maintain system, process, and configuration documentation.
- Technical Expertise: Provide technical expertise in next-generation HRIS and reporting tools, including the development of HR metrics, talent scorecards, business intelligence reports, and dashboards for Human Resources and the enterprise.
- Data Integrity: Ensure data integrity and confidentiality within all HR technologies and vendor systems through routine auditing, data validations, and corrective actions.
- Data Comparison: Compare data from multiple sources to conclude.
- Relationship Building: Build and grow positive business relationships and influence across HR, Payroll, Information Security, and Information Technology departments, as well as external vendor teams.
- Systems Support: Provide systems support and analysis, and leverage technology solutions to meet the needs of HR and users of the HRIS throughout the enterprise.
- Team Leadership: Serve as the technical lead, mentor, and trainer for other HRIS and Operations team members.
20. HRIS Analyst Duties
- System Support: Provide support for all HR systems, with a primary focus on Kronos Workforce Dimensions and SuccessFactors Employee Central Payroll, by researching and resolving issues, addressing unexpected results, and correcting process flaws.
- Collaboration: Collaborate closely with HR Shared Services (HRSS) and technical teams to recommend solutions or alternative methods that meet strategic and functional requirements for EnerSys HRIS solutions.
- Release Management: Review, test, and implement application releases, coordinating upgrades and fixes with functional and technical staff, and documenting processes and results.
- Implementation Support: Participate in future application implementation projects by supporting requirements gathering, business process mapping and design, data conversions, system configurations, testing, deployment, cutover coordination, training, and post–go-live stabilization.
- Data Evaluation: Evaluate system data to ensure consistency, accuracy, security, and data integrity, engaging with stakeholders to address issues and identify opportunities for continuous improvement and standardization.
- Report Development: Write, maintain, and support various reports and queries using appropriate reporting tools, develop and administer standard statistical analysis reports, metrics, and dashboards.
- Data Integrity: Maintain data integrity through regular audits and analysis, resolving inconsistencies in collaboration with relevant teams.
- Project Management: Manage projects and process improvements, applying change management principles to drive higher quality outcomes.
- Documentation: Partner with the learning department to create user procedures, guidelines, and documentation, and communicate system enhancements or fixes to stakeholders.
- Business Process Support: Work directly with HR and Payroll subject matter experts to understand business processes, refine requirements, and evaluate optimal solution implementation.
- Customer Focus: Anticipate customer needs, monitor trends, recommend functionality enhancements, and provide technical guidance to help customers resolve issues and improve business processes.
21. HRIS Analyst Roles and Responsibilities
- Requirement Gathering: Participate in requirement gathering, understanding design specifications, and taking ownership of data conversion and system testing as part of HRIS system enhancement or implementation projects.
- JAD Sessions: Conduct thorough Joint Application Design (JAD) sessions with business end users and development teams to review business needs and document any additional system or reporting requirements.
- Business Analysis: Perform analysis, translate business needs, and create solution requirements documentation.
- Documentation Development: Develop and/or update product solution overviews, FAQs, and user documentation to support project implementation activities.
- SOP Management: Maintain Standard Operating Procedure (SOP) documentation for key processes and support communication to global super users.
- Primary Contact: Serve as the primary point of contact for HR technology inquiries related to process, procedure, technical assistance, and reporting for the HR Service Center and field HR.
- COE Support: Provide support to HR Centers of Excellence (COEs) with annual HR processes/cycles, such as Benefits, Compensation Planning, Performance Management, Recruiting, and Finance budgeting.
- Post-Cycle Support: Support post-cycle activities, including tracking completion, consolidating and analyzing data to ensure integrity, providing roll-up reports, and monitoring data updates in internal and external vendor systems.
- Data Integrity: Lead data integrity checks and analysis, develop countermeasures to correct quality issues, and perform group data updates, exports, and imports into SAP and SuccessFactors.
- Testing Support: Provide testing and validation support for cyclic IT projects, including upgrades, service packs, and refreshes.
- Issue Resolution: Troubleshoot system issues by acting as a liaison between HRSD and IT to raise and prioritize incidents, define requirements, ensure testing and implementation, and follow through with resolution.
- Interface Monitoring: Assist with testing and monitoring automated HR data interfaces between SAP HR and all in-house/cloud systems (external vendors).
22. HRIS Analyst Duties and Roles
- Business Analysis: Review, analyze, and evaluate business systems and user needs or requirements.
- Requirements Gathering: Collect requirements and communicate information properly to stakeholders, primarily HR.
- Workday Support: Participate as a team member to achieve successful support and enhancements of Workday HR functionality with internal teams and Workday consultants.
- Process Optimization: Collaborate with functional and technical stakeholders to optimize business processes, particularly workflow and security, implement new functionality, and actively participate in related projects.
- Ticket Management: Monitor the functional ticketing queue and provide troubleshooting support for functional and technical production issues for all Workday users.
- Task Ownership: Take full ownership of and accountability for assigned tasks and communicate status accurately to management and the team.
- Operational Support: Assist with the day-to-day operational needs of the Workday environment, including user management, role changes, data changes, and analysis.
- Report Development: Build and modify reports, analytics, metrics, and dashboards for management and functional Workday users.
- Release Management: Assist in managing and testing Workday major releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately with the various business unit leads.
- Data Management: Work with HR business partners to prepare and upload Enterprise Interface Builders (EIBs) for mass data entry.
- Community Engagement: Actively participate in Workday Community to identify potential issues and discover new solutions to existing issues.
- Testing and Training: Assist in system testing, report building, and training of end users.
23. HRIS Analyst Responsibilities and Key Tasks
- System Administration: Serve as administrator for all human resources systems, overseeing system support, configuration updates, process reviews, and regular audits.
- Data Integrity: Maintain HRIS system tables and ensure data integrity through query review and data analysis, following up to research and resolve necessary data updates or issues promptly.
- Case Management: Manage inquiries through the complete case lifecycle, including identifying those requiring action from peer collaborators, correcting and returning cases with missing or incorrect information, researching discrepancies, identifying root causes, and communicating resolutions to end users.
- Report Management: Write, maintain, and support a variety of reports and queries using appropriate reporting tools.
- Dashboard Development: Assist in developing standard reports and dashboards to meet ongoing organizational needs, summarizing and translating report data into actionable content.
- Compliance Reporting: Support legal compliance reporting requirements, including EEO, AAP, and OFCCP submissions.
- Process Improvement: Recommend process and customer service improvements, innovative solutions, and policy changes for leadership approval, and assist with system implementations and upgrades.
- System Accuracy: Ensure system accuracy through regular audits, recognizing and addressing data problems or inconsistencies by understanding HR system data feeds and their integration with other business systems.
- Data Management: Load, manipulate, audit, and report on data, including preparing spreadsheets for bulk data loads.
- Project Participation: Participate in project teams to implement new or enhanced system functionality.
- Payroll Support: Serve as backup for payroll processing to ensure continuity of operations.
24. Senior HRIS Analyst Roles and Details
- Benefits Consulting: Serve as a trusted advisor and consultant to various business groups on all benefit programs and processes.
- Process Improvement: Recommend process improvements and innovative or alternative solutions.
- Automation Support: Provide advice and options on the best way to automate processes in the system.
- Workday Management: Support management of Workday configuration, security administration, data audits and corrections, system updates, and overall functionality of the system, including production and non-production tenants.
- User Training: Provide Workday training to support users’ roles and strengthen the organization’s ability to effectively and efficiently use Workday.
- Release Management: Manage Workday updates and releases and assist with testing.
- System Testing: Participate in all phases of system and integration testing, including creation of test scenarios, performing functional tests, supporting users during testing, and defect resolution.
- Training Support: Assist in scheduled and ad-hoc training to improve policy and process acumen.
- HCM Support: Support HCM efforts, including timekeeping, benefits, and integrations.
- Feature Evaluation: Review, test, and implement bi-annual Workday releases.
- Impact Analysis: Lead in determining impact, presenting suggested new features in detail, and providing final recommendations to management on which to implement.
- Operational Support: Support all Workday users through daily operational support, including troubleshooting problems, answering system-related questions, delegating access, creating and/or modifying reports, resetting passwords, and providing end-user training.
25. Senior HRIS Analyst Key Accountabilities
- Process Development: Assist in the development of Workday business processes in HCM, Payroll, Recruiting, Benefits, Talent Management, and Advanced Compensation.
- Report Creation: Create custom reports and dashboards in Workday using composite, matrix, and trending reports, with the ability to create and modify calculated fields.
- HR Reporting: Serve as a functional expert of HR reporting, including maintaining metrics, analyses, and dashboards to support business needs.
- Requirements Documentation: Document report requirements, develop and maintain reports, analyze data, and summarize top findings that impact decisions.
- Data Reporting: Leverage Workday and Excel skills to develop reports for leaders using a variety of data sources.
- Trend Analysis: Develop and interpret reports that clearly and concisely show key workforce trends and opportunities.
- Security Management: Manage security, privacy, and authentication issues in partnership with IT.
- Audit Compliance: Administer security and ensure audit compliance.
- Data Governance: Provide functional support for master data governance and master data troubleshooting.
- HR Support: Lead and support HR regarding enhancements, inquiries, errors, and data issues.
- Data Integrity: Maintain data integrity by running queries, analyzing data, and coordinating issue resolution efforts.
- Data Migration: Perform data migration and validation from various sources.
26. HRIS Analyst General Responsibilities
- HRIS Analysis: Perform as an HRIS Analyst with the responsibility to ensure that systems and processes accomplish the specified objectives and requirements of the HR organization and related teams.
- Liaison Support: Act as a liaison between business, functional, and technical resources to manage enhancements and project deliverables, including new system functionality or processes, upgrades, and analysis leading to issue resolution.
- Data Conversion: Lead conversion-related activities to convert HR data from regional source systems to SuccessFactors.
- Requirement Alignment: Work closely with Employee Central and Data Conversion teams to ensure defined requirements are met.
- Template Management: Download templates and communicate requirements to global representatives.
- Partner Collaboration: Liaise with the implementation partner and data conversion team to facilitate successful conversions.
- Task Management: Work with the implementation partner to develop conversion tasks and timelines and ensure deadlines are met.
- Risk Documentation: Document and communicate any potential risks to the PMO.
- Incident Resolution: Troubleshoot and resolve level 3 incidents via ServiceNow, including coaching users, correcting data, and escalating issues requiring elevated review and support.
- System Collaboration: Collaborate with other system owners, such as payroll and Kronos, to resolve issues.
- Enhancement Support: Support application enhancements and upgrades through the development and execution of test scripts, documentation of test results, and escalation of issues.
- Audit Support: Assist with audit responsibilities, including developing and executing audit queries for HR data integrity.
27. HRIS Analyst Role Purpose
- Data Integrity: Responsible for data integrity within the HRIS system according to policies, practices, and HRIS requirements through the development and execution of internal processes.
- Data Auditing: Maintain a rigorous data auditing procedure.
- Report Development: Recommend and develop custom/complex queries, reports, and dashboards.
- Ad Hoc Reporting: Apply an understanding of the company's business issues to analyze requests for ad-hoc reports and determine the best approach for the creation of the report or the modification of existing reports.
- Issue Resolution: Diagnose and troubleshoot complex customer and system issues, including system errors, security, process, and integration issues.
- Collaboration: Establish, maintain, and promote effective relationships with Field HR, Payroll, and Benefits colleagues to ensure the smooth flow of data and to address and resolve data discrepancies.
- Process Improvement: Recommend process improvements and deploy solutions, as well as develop user procedures, guidelines, and documentation.
- Interface Management: Interface management, development, and improvement.
- Project Contribution: Act as a key project team contributor for HR system upgrades, patches, testing, and other technical projects.
- System Stability: Promote data integrity and a stable HRIS environment through security and configuration recommendations and practices.
- Security Management: Manage role and user-level security in the HRIS system.
- System Administration: Perform routine systems administration, including updating of system tables.
28. HRIS Analyst Essential Functions
- System Implementation: Support new system implementation projects, including system interfaces, data design and mapping, system functionalities, user acceptance testing (UAT), and communication plans.
- User Support: Provide day-to-day HRIS support for end users.
- Configuration Analysis: Analyze system configurations and data mapping to identify risks and opportunities to implement corrective solutions.
- Data Integrity: Support data integrity standards by creating and implementing internal auditing processes.
- Security Management: Establish appropriate user security settings and maintain access following standard business and internal control requirements.
- Stakeholder Collaboration: Partner with key stakeholders to understand business requirements in order to recommend realistic strategies and configure system functionality.
- Requirement Gathering: Lead requirement definition and planning sessions, status meetings, and issue resolution sessions.
- System Administration: Support ongoing administration and maintenance of HR systems to support recurring initiatives such as open enrollment, performance management and merit reviews, and payroll year-end.
- Training Development: Develop and facilitate user training programs and other HRIS initiatives.
- Report Generation: Create standard and ad hoc reporting for internal departments.
- Technical Support: Resolve escalated end-user issues and offer technical support.
- Trend Awareness: Maintain current knowledge on trends and best practices for long-term solutions.
29. HRIS Analyst Additional Details
- Data Analysis: Evaluate and dissect people data to identify trends and recommend enhancements for core people metrics such as attrition, attendance, and business KPIs.
- Efficiency Improvement: Drive efficiencies to reduce waste and integrate data points to improve the regional HR team's daily functions and decision-making.
- Thought Leadership: Act as a thought leader who can merge ad-hoc systems and mechanisms, generate ideas, and create new platforms to drive continuous improvement.
- Diagnostic Analysis: Perform proactive diagnostic analysis on key HR measures, trends, and hot spots, and surface meaningful, actionable insights and recommendations to regional leaders.
- Analytical Skills: Demonstrate analytical prowess in data retrieval, manipulation, and performance analysis from data management systems, and turn this data into useful information.
- Systems Thinking: Apply systems thinking to leverage every facet of data and communication to create standardization of employee life cycle processes, platforms, and initiatives.
- Communication: Use advanced writing ability to communicate and sell ideas and systems within the organization effectively.
- Partnership Building: Build and maintain strong partnerships across HR, other people analytics teams, and the business to identify opportunities and collaborate to influence the direction of data visualization.
30. HRIS Analyst Roles
- People Technology Management: Be responsible for all aspects of the people technology solutions that support the organization’s people functions, including strategic direction, implementation, integrations, governance, technical consultation, and day-to-day support.
- Goal Setting: Create short- and long-term goals and objectives for HR system builds, operations, processes, security, data flows, and data analytics.
- System Implementation: Responsible for the implementation strategy, execution, and ongoing maintenance of all people systems (Workday, Greenhouse, Lattice, and others).
- System Migration: Lead the migration to Workday and relevant systems integrations.
- Team Leadership: Be responsible for the development, coaching, and growth of the HRIS team by providing performance objectives and delivery goals while ensuring appropriate delegation of duties and proper training.
- Data Management: Maintain data across all people systems, monitor data for trends, develop an HR analytics viewpoint, and make recommendations for system or process changes based on data analysis.
- Functionality Optimization: Leverage and maximize HRIS functionality concerning workflow, manager and employee self-service, reporting, and other features to drive team and workplace effectiveness, accuracy, and efficiency.
- Regulatory Compliance: Ensure HRIS services comply with global regulatory requirements related to record-keeping and reporting.
- Training Development: Develop appropriate training for end users and provide day-to-day employee support and training.
- Documentation: Ensure up-to-date documentation of system functions, processes, and capabilities.
- Vendor Management: Source new software programs, lead implementation, and manage external vendors on integration timelines.
31. HRIS Analyst Tasks
- Case Resolution: Resolve HR cases raised by customers, including issues, system errors, and end-user questions.
- Process Improvement: Evaluate HR cases and seek opportunities to improve and automate recurring issues.
- Education Support: Identify educational opportunities from both a business and support perspective.
- Request Analysis: Analyze and document functional requests.
- Configuration Management: Organize and track the progress of configuration requests and application changes, ensuring that project plans are created, process documentation is prepared, test plans are coordinated, and milestones are tracked.
- Team Communication: Communicate with HR technology teams (e.g., Security, Configuration) and HR management regarding status and problems.
- Report Development: Develop, modify, or run new and existing HR reports on an ad hoc basis, including gathering and documenting requirements from end users.
- Global Reporting: Work with the global reporting team on developing and testing new standard reports.
- Module Support: Support the implementation of Infor HR modules, T&A, and Payroll.
- Project Support: Support HRIS implementation projects from mergers and acquisitions, working closely with customers and other capabilities within KGS to understand business processes, review current systems, and define data requirements.
- System Evaluation: Evaluate current system capabilities and identify system modifications needed to support business processes.
32. HRIS Analyst Details and Accountabilities
- Record Management: Maintain employee and temporary worker records in HRIS (ADP), including entering new employee information, employee changes, and terminations.
- Access Management: Assist with managing HRIS user access for system administrators, employees, and new hires.
- System Support: Provide support for HRIS, including researching and resolving HRIS problems, unexpected results, or process issues, performing scheduled activities, and recommending solutions or alternate methods to meet requirements.
- Interface Monitoring: Monitor the daily interface between HRIS and enterprise systems, and work closely with IT to troubleshoot errors or discrepancies and make corrections.
- Report Development: Develop and schedule custom reports for customers in HR and other departments.
- System Administration: Serve as the system administrator and technical point of contact for assigned HR systems, and ensure data integrity by testing system changes, enhancements, and data flows.
- Stakeholder Collaboration: Collaborate with HR and stakeholders of other functional areas such as IT, Finance, Payroll, and Legal, as well as external vendors, to identify business requirements, process improvements, and systems-driven solutions.
- Benefits Administration: Configure Open Enrollment event setup, enter benefits premiums or rates, audit elections, schedule files to be sent to vendors, and reconcile the elections.
- User Education: Assist with developing effective end-user HR system communication and user education materials and processes.
- Compliance Reporting: Prepare compliance-related reports adhering to filing requirements, and work closely with a third-party consulting firm to ensure accuracy.
- Dashboard Enhancement: Enhance system-driven dashboards to provide managers with insight into the workforce.
- Audit Support: Act as the primary point of contact for regulatory and internal audits (SOX and FDA audits).
33. HRIS Analyst Overview
- People Systems Strategy: Spearhead and drive the people systems strategy across multiple regions, implementing efficient and digitalized best-in-class HR processes.
- System Implementation: Assist the people team in preparation for the ERP (Enterprise Resource Planning) change and implementation of new people systems, such as applicant tracking, HR information, and learning management systems.
- Lifecycle Administration: Coordinate administration tasks for all aspects of the employee life cycle for regional people directors as well as the chief people officer.
- Data Accuracy: Drive data accuracy and consistency to ensure the business can make clear data-led decisions.
- Process Transformation: Help transform current company systems and processes to be efficient, consistent, and streamlined.
- Digitalization: Digitalize companywide processes to increase accountability, accuracy, and efficiency.
- Annual Initiatives: Help drive annual initiatives such as performance, bonus, and organizational reviews by presenting accurate and clean data.
- COE Development: Help create a COE by leading innovative and performance-based systems that support employee and employer lifecycle administration and processes.
- Payroll Support: Assist and partner with finance in processing the support office payroll for all members of staff.
- Data Maintenance: Assist the head of people systems in maintaining up-to-date and accurate data in the people system, including document management.
- Process Standardization: Proactively streamline internal administration, standardize, and enhance the quality of functions and processes.
- Contract Administration: Be responsible for all contracts and reference administration using the new processes put in place.
34. HRIS Analyst Job Description
- Process Improvement: Recommend process and customer service improvements, as well as innovative solutions, to meet business objectives, ensuring proposals receive appropriate approval before implementation.
- Stakeholder Liaison: Serve as a key liaison with third parties and other stakeholders, such as payroll, to ensure smooth operations and communication.
- Project Management: Apply project management skills to manage HR initiatives, including providing overall project management for assigned initiatives.
- System Implementation: Oversee system design, build, testing, process documentation, and go-live support for all assigned projects.
- Consultation: Act as a consultant to functional teams during tool implementation and optimization, and to HRIS team members post-implementation, providing insight on project decisions and new functionality to ensure a seamless transition to ongoing support.
- Data Integration: Collaborate with the internal Growth team to assess scope, risks, and business needs for new affiliating staff, managing the creation, validation, and execution of data files to ensure complete incorporation and foundational system structure setup.
- Report Development: Write, maintain, and support a variety of reports, dashboards, and queries using appropriate reporting tools.
- Standard Reporting: Assist in developing standard reports to meet ongoing customer needs.
- User Documentation: Develop user procedures, guidelines, and documentation to train employees on new processes or functionality, and provide support during system change events.
- Tier 2 Support: Provide Tier 2 HRMS support, including researching and resolving issues, addressing unexpected results or process flaws, performing scheduled activities, and recommending solutions or alternate methods to meet requirements.
- System Upgrades: Assist with the review, testing, and implementation of HRMS system upgrades or patches.
35. HRIS Analyst Functions
- System Configuration: Conduct maintenance and configuration of the HRIS system, recommending process improvements, innovative solutions, policy changes, and major variations from established policy for approval by appropriate leadership before implementation.
- Stakeholder Liaison: Serve as a key liaison with Ceridian, other third parties, and stakeholders.
- Process Analysis: Analyze and recommend best practice business processes and data models to integrate into the use of the Dayforce product.
- Payroll Support: Work closely with the Payroll Department to ensure payroll accuracy through the Dayforce product.
- Training Collaboration: Work closely with the Learning & Organizational Development (L&OD) Department to ensure quality training for existing and new team members.
- Workflow Compliance: Collaborate with HR to ensure business workflows comply with CA’s policies and procedures, as well as federal, state, and local requirements.
- Report Management: Write, maintain, and support a variety of reports or queries using appropriate reporting tools.
- Standard Reporting: Assist in the development of standard reports for ongoing internal customer needs and external related organizations.
- Data Integrity: Help maintain data integrity in systems by running queries and analyzing data.
- User Documentation: Develop user procedures, guidelines, and documentation.
- Custom Reporting: Standardize and develop custom reports for internal auditing purposes and HR dashboard reporting.
- User Consultation: Consult with system users to expand or modify technology capabilities to improve operational efficiency and workflow.
- System Testing: Test semi-annual Ceridian Dayforce version updates before implementation, and educate and train the organization on new functionality.
36. HRIS Analyst Accountabilities
- Customer Service: Provide exemplary customer service as the first point of contact for HR-related queries from operations, maintaining a high degree of ethics in dealing with confidential and sensitive information.
- Data Integrity: Analyze transactional data for new hires, position changes, departures, leaves, compensation increases, and promotions to maintain the highest degree of data integrity and ensure synchronization to support and maintain the employee life cycle in HRIS.
- Audit Development: Develop, enhance, and maintain audit processes and automation opportunities to reduce manual processing, errors, and exception-based reporting.
- Process Documentation: Develop and maintain process documentation for HRIS workflows.
- System Testing: Test and implement time and labor rules and HR job data, participate in new development, and contribute to projects.
- Reporting: Manage data, perform analysis, and create reports, KPIs, and monthly reporting of stats and trends to the Director, including employee life cycle changes and error reporting.
- Process Analysis: Analyze current procedures and processes, identify and correct deficiencies, and seek additional operational efficiencies for all internal partners.
- Process Improvement: Implement process improvements and policy changes designed to improve efficiency and the user experience with the system.
- Record Maintenance: Maintain up-to-date and accurate HR records using industry-leading software, PeopleSoft.
- Security Compliance: Ensure security protocols are in place, followed, and audited quarterly.
37. HRIS Analyst Job Summary
- Requirement Translation: Translate business objectives and user needs into clearly written technical requirements, and implement, test, document, and operationalize changes and new development.
- User Training: Create user guides, system workflow SOPs, a catalog and library of materials, and deliver end-user training.
- System Testing: Participate in all system tests to ensure compatibility of production design with functional design.
- Training Materials: Develop and maintain training materials and recorded sessions to support training.
- Report Validation: Analyze and validate reports to manage vacation and wage progressions.
- Functional Testing: Oversee functional testing for HR system fixes, upgrades, patches, and other maintenance.
- Data Integrity: Ensure data integrity through process improvement, audits, uploads, maintenance, and documentation.
- Interface Management: Create, test, and manage data interfaces with other vendor applications.
- Technical Support: Work with functional users to provide technical support, research, troubleshoot, and resolve issues.
- Stakeholder Liaison: Serve as a liaison between HR, shared services, payroll, IT, accounting, and other teams regarding HR systems and enhancements.
- System Integration: Support integrations with other related internal systems and vendor integrations.
38. HRIS Analyst Responsibilities
- Report Management: Create reports and data visualizations, manage development of reports for ongoing customer needs, and look for ways to streamline reporting processes.
- HR Support: Provide HR support to the business in calculating loss time reporting, severance, termination pay, and processing.
- Legislation Knowledge: Maintain current knowledge of provincial legislation relating to employment standards, human rights, workplace health and safety, and labor laws.
- Administrative Support: Provide general administrative support to the HR team.
- Continuous Learning: Participate in ongoing internal and/or external continuing education activities.
- Policy Compliance: Adhere to Bayshore policies and procedures.
- Quality Improvement: Participate in quality activities and continuous improvement initiatives in alignment with the company's Quality Management System.
- Health and Safety: Participate in proactive health and safety activities while performing all duties.
- Risk Reporting: Notify the immediate supervisor of any health and safety risks or concerns.
- Accident Reporting: Complete accident reports for all direct reports who injure themselves on the job within 24 hours of the incident.
- Confidentiality: Maintain confidentiality of client and corporate information, discussing it only with appropriate Bayshore personnel.
39. HRIS Analyst Details
- Data Reporting: Create and provide analysis for data reports across all support functions and regional operational sites.
- System Administration: Support the administrative components of current HR systems and utilize them to their fullest potential.
- Process Design: Design end-to-end HR administrative processes and map guidance for the business, ensuring segregation of duties and reduction of risk impact.
- Data Management: Ensure all employee data changes, including terminations, are completed in a timely and accurate manner in ADP.
- Onboarding Support: Ensure all global new hires are added to ADP in a timely and accurate manner and are assigned the appropriate onboarding experience.
- Report Completion: Complete various reports and data requests.
- Data Auditing: Periodically assist with data audits and analysis for the team.
- Analyst Support: Assist the Senior HRIS Analyst with other tasks in ADP.
40. HRIS Analyst Duties
- Audit Development: Develop system audit practices and reports to ensure the integrity of HR data.
- Problem Solving: Troubleshoot design failures and determine the best logical problem-solving approach to ensure resolutions for HR technology applications.
- Ad Hoc Reporting: Run ad hoc reports to support employee operational needs.
- User Training: Lead, participate in, and conduct training sessions for new and existing users related to product functionality.
- Security Management: Maintain the security integrity of the Dayforce application.
- System Maintenance: Collaborate with functional and technical staff to coordinate the application of upgrades or fixes, maintaining system tables and documenting processes and results.
- Backup Support: Serve as a backup to other HRIS Analysts to ensure redundancy in key system areas.
- Policy Compliance: Maintain consistent and reliable attendance, adhering to all UnityPoint Health personnel policies, procedures, and safety guidelines.
41. HRIS Analyst Roles and Responsibilities
- Confidentiality Management: Maintain confidentiality and security of personal information while processing all transactions within relevant data systems.
- Data Reporting: Produce reports and conduct data analysis for business stakeholders, ensuring insights are accurate and actionable.
- Data Accuracy: Ensure accuracy of all data entries within the HRIS system and maintain governance over job architecture, job codes, and related structures.
- Issue Resolution: Troubleshoot complex application issues by diagnosing root causes, identifying solutions, and coordinating corrective actions with appropriate teams.
- Training Development: Create and maintain customized HRIS training materials for employees at all levels to promote effective system usage.
- System Implementation: Support or lead system implementations at regional entities by evaluating local requirements, collaborating with local management to address needs, training users, converting data, and providing post–post-implementation support.
- Policy Compliance: Adhere to and promote current KGS policies and practices related to business programs.
- Workday Expertise: Stay current with Workday configuration best practices and continuously develop Workday skills to support ongoing business needs.
42. HRIS Analyst Duties and Roles
- Change Management: Initiate and monitor change requests to ensure timely and accurate solutions, following appropriate project management methodology, including gathering and defining comprehensive project requirements.
- Project Management: Define and follow project management methods, procedures, and quality objectives, including metrics for assessing progress.
- Process Improvement: Identify business process changes within the HCMS to increase efficiency and improve user acceptance and overall experience.
- System Enhancements: Proactively formulate ideas and recommendations for system improvements.
- Confidentiality Compliance: Adhere to confidentiality policies within Human Resources and ensure the HR database is accurate and secure.
- Data Management: Collect, cleanse, and transform HR data for mergers and acquisitions, as well as systems or process reorganizations, and perform mass data uploads into SAP HR and other systems.
- Issue Resolution: Act as a troubleshooter and work closely with IT and HRIS vendors (ADP, Alight, Fidelity) to debug and recommend fixes to reported issues.
- User Testing: Conduct User Acceptance Testing (UAT) processes, collaborating with business stakeholders, developing UAT criteria, and creating test cases.
- Customer Support: Provide exceptional customer and consultative service to troubleshoot and resolve issues impacting daily HR systems use, serving as Subject Matter Expert (SME) and Level-2 escalation point (Level-1 being HR Service Center).
43. Senior HRIS Analyst Tasks
- HR Systems Support: Assist with the day-to-day operation of the HR systems, primarily Workday, including business process configuration/improvement, data entry, report creation and reporting, data analysis, user help, and communications.
- Stakeholder Collaboration: Work with key stakeholders (e.g., employees, managers, HR business partners, payroll, benefits resources, etc.).
- Requirements Analysis: Identify and refine business requirements for the HR systems supported (primarily Workday).
- System Implementation: Assist with implementation and upgrades for Workday, including the change management process, training, and communication plans.
- Functionality Design: Actively participate in the design and implementation of new Workday functionality as business needs justify the enhancements.
- Testing: Create test scripts, document test scenarios, and perform testing activities of HR systems upon upgrade or launch of new features.
- Data Management: Execute data conversion and data validation activities, resolve issues and defects reported, and monitor health, usage, and overall compliance of HR systems.
- Report Creation: Create reports that support metrics needed for the business and provide analysis.
- Procedure Development: Work with internal resources to develop user procedures, guidelines, and documentation.
- Training Support: Assist in the development and training of internal customers on internal processes.
- Training Documentation: Create and maintain documentation for training.
44. Senior HRIS Analyst Overview
- Report Development: Work with business partners and HRIS subject matter experts to document report requirements, design, develop, and deliver Workday reports using Workday’s report writing tools.
- Customer Support: Serve as liaison with business partners and HRIS subject matter experts to monitor customer inquiries and resolve customer issues related to production support.
- Production Support: Develop comprehensive HCM production support skill sets, including user support, system support, system configuration, monitoring end-user data input, identifying control opportunities, implementing solutions, and resolving user issues.
- Issue Resolution: Assist in identifying and resolving technical or process issues impacting HCM and data integrity.
- System Updates: Participate in the semi-annual Workday system update process, implementation of new functionality, and various HR/Payroll projects.
- Best Practices: Maintain a solid understanding of industry best practices in HR, Payroll, and Benefits Administration.
- System Configuration: Configure HRIS tools.
- Unit Testing: Unit test prescribed solutions and resolve issues.
- User Testing: Create scenarios for users’ acceptance testing and manage the process.
- Solution Iteration: Iterate solutions based on feedback and cycle through solutions-delivery protocols.
- Community Engagement: Actively participate in Workday Community and Recruiting User Group to understand the recruiting ecosystem and changes.
- Subject Expertise: Deepen subject matter expertise in HCM configuration for Workday and all other modules or functionalities prioritized by the manager by participating in relevant training programs.
- Process Improvement: Identify areas of improvement or opportunity and work with the manager to garner buy-in and priority.
- Technical Support: Troubleshoot and respond to incoming questions or requests via email or Slack.
Job Role FAQs
What is a job role?
A job role refers to the duties, responsibilities, and expectations associated with a specific position within an organization. It explains what tasks an employee performs, how they contribute to team objectives, and how their work supports the company’s overall goals.
What are the typical responsibilities of a job role?
Typical job role responsibilities include completing daily tasks, collaborating with team members, making decisions, and meeting performance targets. For example, a software developer may write code, fix bugs, review pull requests, and collaborate with product teams.
What is the difference between a job role and a job title?
A job title is the official name of a position, such as Marketing Manager or Software Engineer. A job role describes the actual duties, responsibilities, and expectations associated with that position.
Why are clearly defined job roles important?
Clearly defined job roles help organizations improve productivity, reduce workplace confusion, and ensure accountability. When employees understand their responsibilities and expectations, teams can collaborate more effectively.
How do job roles support career development?
Understanding different job roles helps professionals identify career paths and the skills required for advancement. By learning the expectations of various roles, individuals can build relevant skills and plan long-term career growth.
Editorial Process
Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.
Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.