What Does An Engineering Manager Do?

WHAT DOES AN ENGINEERING MANAGER DO?

Updated: Mar 24, 2026. The Engineering Manager focuses on engineering leadership to deliver high-quality, compliant, and cost-effective solutions across projects, operations, and product lifecycles. This role includes team management, resource planning, risk mitigation, stakeholder collaboration, and driving continuous improvement, innovation, and performance optimization. The manager also emphasizes safety, reliability, technical excellence, and the development of people, processes, and systems to achieve strategic and business objectives.

A Review of Professional Skills and Functions for Engineering Manager

1. Engineering Manager Duties

Bid Planning: Create bid plans to meet business and customer timescales.
Solution Development: Create innovative and compliant solutions while maintaining competitiveness.
Estimations and Scheduling: Compile and review estimates and schedules.
Risk Management: Identify risks and opportunities along with strategies to manage both.
Proposal Development: Build a compelling argument to clear bids through an internal business process.
Stakeholder Management: Oversee relationships with key stakeholders.
Business Strategy: Build on the business vision and position for the future.
Career Growth: Recognize current role responsibilities or aspirations for the next role.
Team Building: Build an exceptional team of engineers by hiring and coaching.
Team Empowerment: Empower the team to achieve a high level of technical productivity, reliability, quality, and simplicity.
Project Execution: Drive projects and initiatives with excellent outcomes.
System Architecture: Work with the team to design and architect new systems, products, and features.
Engineering Standards: Uphold high engineering standards and bring consistency to codebases, infrastructure, and processes.
Cross-Functional Collaboration: Collaborate with product, design, support, and operations teams.
Engineering Culture: Create an engineering culture that inspires and helps people thrive in what they do.
Strategic Alignment: Understand the big picture and translate it to the team with a reflection on strategy.
Team Motivation: Inspire and motivate team members toward outstanding deliveries.

2. Engineering Manager Details

Business Alignment: Understand the mission of the business and how the team fits into the bigger picture.
User Advocacy: Work with engineering and customer support teams to advocate and advance user experience.
Talent Acquisition: Set and maintain a high bar for hiring new talent.
Process Improvement: Continually inspect the process and culture, looking for areas to improve.
Technical Leadership: Drive technical projects and provide leadership in an innovative and fast-paced environment.
Project Management: Take responsibility for the overall planning, execution, and success of complex technical projects
Product Collaboration: Work closely with the Product Management team to ensure we're building the best products.
Action-Oriented Mindset: Be the bias towards action in the room.
Customer Focus: Continually show co-workers that staying customer-focused and iterative will lead to the best results.
Quality Assurance: Responsible for the quality of the team's work.
On-Call Support: Ready to jump into the on-call rotation and iterate upon it to facilitate sustainability.
Hands-On Coding: Actively participate in coding.
Technical Strategy: Collaborate with other technical leaders and peers to develop the strategy for the team.
System Design: Design high-performance, scalable, and testable components for the architecture and execute its development.
Microservices Development: Lead a team to build new microservices, breaking away from an existing monolith.
Talent Development: Hire, mentor, and train senior software engineers and manage their OKRs.

3. Engineering Manager Responsibilities

Mentorship: Guide and mentor the team every day
Software Development: Be in the trenches, coding and actively working with the team to develop solutions
Knowledge Sharing: Cross-pollinate, learn and disseminate knowledge from other teams, generously share expertise, and the team's expertise
Solution Design: Design and implement solutions while being mindful that these are business-critical solutions
Best Practices: Foster a culture of creating reliable products, using best coding practices, coding standards, unit testing, and integration testing
Team Management: Manage and oversee the engineering team in Vietnam
Hiring and Development: Responsible for hiring, mentoring, and developing a team of engineers to grow a high-performance engineering organization
Collaboration: Collaborate with product and technology teams to deliver major initiatives that drive customer growth
Technical Strategy: Guide engineering technical strategy and roadmaps
Code Quality: Commitment to high code quality and delivery requirements
Technical Leadership: Ensures the technical lead on the different projects
Customer Support: Provides support to customers and factories, aiming to win projects
Manufacturing Follow-up: In the sample phase of manufacturing, organizing a follow-up on the manufacturing site for the critical process
Supplier Knowledge: Ensure the knowledge and the update of the suppliers’ capabilities
KPI Management: Responsible for the KPI for the overall engineering activity
Continuous Improvement: Continuous improvement for the service provided to the customers, both internal and external

4. Engineering Manager Accountabilities

Talent Development: Recruit, coach, and develop engineers.
Leadership and Influence: Strive to influence team members to achieve their personal and work goals through clarity, trust, accountability, and empowerment.
Performance and Culture: Work closely with the VP of Technology to maintain high team performance and a strong culture.
Mentorship: Hold regular 1:1s with team members while providing coaching and mentorship focused on consistent improvement and career development.
Advocacy: Advocate for engineers to have the best tools and processes so they can do their best work.
Problem-Solving: Be reactive by helping coordinate solutions to problems raised by the team.
Engineering Initiatives: Contribute to engineering-wide initiatives as a member of Clair's engineering management team.
Culture Champion: Champion Clair's the cultural principles both within the team and across the organization.
Team Management: Manage a team of software engineers, including task planning and the code review process.
Technical Leadership: Drive technical projects and provide leadership in an innovative and fast-paced environment.
Project Execution: Be responsible for the overall planning, execution, and success of complete technical projects.
Product Collaboration: Work closely with the product management team to ensure we’re building the best product.
Career Development: Describe and monitor the right career path for each team member.
Skill Growth: Motivate and rotate the expertise of team members to leverage competency for others.

5. Engineering Manager Functions

Technical Direction: Guide architecture, data structure, and codebase expansion.
Team Development: Foster technical and professional growth within the engineering team.
Product Architecture: Collaborate with product teams to design and build user-centric products.
Project Planning: Lead estimation, planning, and requirement analysis with stakeholders.
Scalability and Security: Ensure speed while maintaining security, scalability, and reliability.
Priority Management: Continuously communicate priorities to the engineering team.
Accountability: Scope projects effectively and hold the team accountable.
Feature Development: Work with a cross-functional team to identify and define features that address complex pain points for pet parents and enhance pet care education.
Cross-Team Collaboration: Partner with Software Engineering Leaders, Product Managers, Member Experience, and Digital Health teams to deliver impactful solutions.
Technical Oversight: Provide hands-on support, including code reviews and technical feedback.
Target Delivery: Ensure the delivery and reporting of VTS technical targets and the Statement of Intent (SoI) for a given product line.
Technical Goal Setting: Establish overall vehicle technical targets in collaboration with the Chief Programme Engineer.
Technical Facilitation: Lead and resolve technical discussions to drive solutions forward.
Stakeholder Communication: Maintain clear and effective communication with stakeholders and their teams.
Work Organization: Manage task distribution and workflow optimization.

6. Engineering Manager Overview

Software Development Ownership: Take over the responsibility for the software development of the team and the product they are building.
Team Leadership: Manage and lead a cross-functional team of engineers to architect, develop, deploy, and operate services in a service-oriented, micro-frontend environment.
Technical Guidance: Participate in deep technical discussions and provide direction for the team.
Industry Awareness: Actively learn and stay up-to-date with industry trends and developments.
Delivery Management: Ensure engineers are well-equipped and enabled to deliver high-quality software promptly while meeting operational SLAs.
Engineering Advocacy: Advocate and evangelize modern software engineering and organizational practices.
Culture Development: Grow a healthy, collaborative engineering culture in line with the company values.
Continuous Improvement: Constantly advocate and help evolve continuous improvement practices, technical, and operational excellence.
Team Mentorship: Lead, coach, and inspire eight software engineers in cross-functional teams.
Knowledge Sharing: Encourage a learning and knowledge-sharing environment while also considering the company’s needs.
Technical Communication: Teach team members how to explain technically complex situations to non-technical experts.
Collaboration Facilitation: Guide the teams through the development lifecycle and foster collaboration between engineers and other team members.
Developer Experience: Take ownership and design the developer experience so that teams can operate autonomously and with high agility.
Technology Innovation: Investigate and propose cutting-edge technologies to improve site reliability, developer experience, customer experience, and raw performance.
Process Optimization: Develop efficient processes, instill a sense of urgency, and motivate the team to operate with high velocity, ownership, and accountability.
Strategic Thinking: Think beyond the day-to-day and lead the team to elevate the art of e-commerce engineering.
Engineering Standards: Hold yourself and the team accountable to high engineering standards.

7. Engineering Manager Details and Accountabilities

Facility Maintenance: Monitor and manage the daily maintenance of the facility and equipment in line with quality and accreditation standards.
Project Management: Manage clinic and hospital expansion projects, including department alterations, fit-out, interior enhancements, and related construction, ensuring alignment with company standards.
Engineering Leadership: Lead and manage the engineering team.
Quality Compliance: Monitor and manage quality improvement standards and ensure compliance with accreditation standards, overseeing relevant audits.
Operations Management: Manage the daily operations of the department, including financial and budget management.
Preventative Maintenance: Implement preventative maintenance standards and guidelines to ensure optimal patient safety and prevent financial risk for the company.
Strategic Decision-Making: Make impactful decisions for the evolution of the product.
Product Design: Lead the work of designing the functionalities of the platform.
Hands-On Development: Collaborate hands-on in the development of the platform and problem-solving.
Product Collaboration: Interact with product and architect leadership to determine priorities and key feature decisions.
Project Planning: Organize the work of a team, developing timelines and roadmaps.
Team Mentorship: Mentor team members and help them express their full potential.
Technical Target Management: Develop and monitor achievement of overall vehicle technical targets, including Design, CAE, legal, and performance criteria.
Development Oversight: Chair meetings to review DVP, Virtual, and Physical Development status.
Milestone Reporting: Report Vehicle Attribute status to milestones and gateways.
Creative Problem-Solving: Generate creative ideas and design solutions to cross-functional problems while ensuring compatibility with the manufacturing strategy.
Issue Management: Field and document cross-functional technical issues to ensure integration and balance of all functions.

8. Engineering Manager Tasks

Product Qualification: Achieve Type Qualification for new products by agreed cost and life cycle objectives.
Design Documentation: Ensure design files are maintained for products under development, including required documentation and supporting engineering calculations to an appropriate standard.
Standards Compliance: Maintain an appropriate level of knowledge of design and qualification standards of products.
Performance Monitoring: Review information and reports to monitor the organization's overall effectiveness and its progress toward continuous improvement.
Product Development: Deliver robust, well-engineered products that meet current and anticipated customer requirements.
Team Development: Maintain a strong team through robust succession and development plans.
Training Management: Identify and implement suitable training for direct reports and development activities.
Career Planning: Ensure robust succession and career plans are in place.
Business Strategy: Contribute to the direction of the business as a member of the Redditch site leadership team and be responsible for the completion of any agreed actions for the engineering department.
Health and Safety Compliance: Ensure all direct reports maintain acceptable standards of conduct concerning health and safety at work.
Coaching and Support: Coach and support engineers and scientists through consistent feedback, navigation of challenges, and providing development opportunities to encourage technical and professional growth.
Technical Competency: Build competency in technology and work with subject matter experts to help build, communicate, and direct technical goals and plans.
Talent Acquisition: Recruit, interview, hire, and onboard new Silazens to expand the team’s capabilities and diversity.
Software Team Management: Manage a team of software engineers, including design and code review.

9. Engineering Manager Roles

Team Performance: Be accountable for the output quality/performance of the team, manage performance reviews, manage career and development of team members, and promote an innovation culture.
SDLC Compliance: Ensure the team follows SDLC best practices/standards like coding/security standards, code reviews, audit remediation, architecture/design reviews, and automation.
Technical Expertise: Demonstrate deep knowledge (hands-on) of technical development activities and processes.
Requirement Analysis: Understand business requirements and participate in grooming/planning.
Cross-Functional Collaboration: Collaborate with cross-functional agile teams, including product managers, customer support, QA engineers, and software developers.
Problem Solving: Identify optimal solutions to complex problems.
Project Breakdown: Break down complex projects into smaller tasks and provide reliable estimates.
Mentorship: Guide and mentor junior developers.
Sprint Management: Manage the sprint backlog and grooming process.
Issue Resolution: Debug and quickly resolve production or QA issues.
Sprint Leadership: Lead sprint stand-ups and act as the point person for cross-team communications and coordination.
Project Management: Manage needed projects and coordination between vendors, clients, and internal teams at each engagement.
Requirement Communication: Articulate client/internal/vendor requirements to the necessary parties and take ownership of this activity.
Cross-Team Coordination: Coordinate with other groups (support, sales, etc.) to plan for dependencies, needed engagement, and collaboration.
Best Practices Compliance: Ensure engineering best practices are followed and improved over time.
Strategic Alignment: Work with colleagues to identify opportunities or needs for alignment.

10. Engineering Manager Additional Details

Team Leadership: Provide guidance and leadership to team members.
Talent Development: Actively engage in the selection, training, and development of team members.
Goal Setting: Work with team members to set goals and development plans.
Performance Tracking: Actively track performance and identify and support training opportunities.
Metrics Management: Assist in establishing appropriate metrics to track and evaluate the performance of engineers.
Policy Compliance: Ensure adherence, implementation, and maintenance of policies and procedures.
Technical Standards: Develop and maintain technical standards and technical training manuals.
Collaboration: Work with Engineers, Modeling, Sales, Customers, and Manufacturing to solve complex technical, contract, and scheduling issues and assist in developing optimization and design strategies.
Design Quality: Responsible for the quality of designs and ensuring deliverables are high quality and delivered on time.
Design Review: Review and check designs for completeness, accuracy, manufacturing capabilities, and efficiency.
Continuous Improvement: Lead and/or support continuous improvement activities throughout the organization, both internally and externally (customer-centric).
Performance Metrics: Develop and track performance metrics.
Issue Resolution: Monitor job log issues assigned to engineering, track resulting solutions, collect data, and utilize findings in the continuous improvement program.
Project Risk Management: Identify potential project issues, collaborate with appropriate parties to develop mitigation actions, and report project status/issues and key actions to the Value Stream Leader.
Engineering Training: Develop and maintain a comprehensive training program for new and experienced engineers, covering all technical aspects of the product
Resource Planning: Assist in determining staffing and budget requirements.

11. Engineering Manager Essential Functions

Engineering and Maintenance Management: Manage engineering and maintenance functions/personnel.
Process Improvement: Develop new or improved methods/processes to increase production efficiency, product quality, and customer satisfaction.
New Product Launch: Manage all new product launch activities, including quoting, process development, capital expenditure requests, safety reviews, phase reviews, and release to production.
Engineering Standards: Develop, implement, and maintain engineering standards and specifications to ensure product quality meets customer requirements.
Cross-Department Communication: Maintain effective communications with operations, quality, materials, and maintenance departments.
Technical Expertise: Maintain a strong knowledge of all aspects of engineering.
Talent Management: Select, train, and motivate a staff capable of effectively achieving objectives.
Customer Needs Assessment: Assess and understand the technical needs of customers.
Role Definition: Clarify and define the various tech roles that customers need to staff.
Talent Staffing: Ensure engagements are successfully staffed with the best-fitting talents by closely collaborating with the talent team.
Candidate Assessment: Assess potential candidates for job fit, run matching calls, and/or conduct technical interviews.
Team Formation: Support the formation of fully managed teams alongside talent specialists.
Technical Scoping: Run technical scoping to identify the needed tech stack and ideal team setup for new products.
Customer Advisory: Act as a sparring partner for customers, especially around building and scaling products and teams.
Team Leadership: Lead, mentor, and grow a team of high-performing software engineers.
Feature Ownership: Own the feature releases according to the company's vision and mission.

12. Engineering Manager Role Purpose

Team Development: Create a high-performing and highly engaged team of world-class engineers.
Product and Infrastructure Leadership: Lead the team responsible for managing product and infrastructure to support live customers while continuously developing and innovating the product.
Stakeholder Management: Collaborate with Product, Design, and Business stakeholders to align technical and business goals.
Technical Decision-Making: Help drive technical decisions around tools including Ansible, Docker, Terraform, Azure, AWS, Scala, Kotlin, Python, and JavaScript/React.
Cross-Department Collaboration: Manage and develop relationships across departments with stakeholders.
Risk Assessment: Work closely with the codebase and make educated decisions on technical risks.
Talent Acquisition: Have full ownership of attracting best-in-class engineering talent.
Process Improvement: Lead business results improvement via the Focused Improvement Process, including Analysis, Definition, Design, Implementation, and Capability Maintenance.
Work Process Standardization: Document process changes in standard SDC format while collaborating with key contacts across Logistics Engineering, IT, Security, QA, and other PD operations support organizations.
Project Leadership: Lead new customization and internal projects.
Compliance and Assessment: Lead CSA (mandated or business elective CSA) every two years.
Digital Self-Assessment: Lead Digital MAGICS self-assessment across five control areas (IM, FAM, OGC, P2P, and 3PG) every quarter.
Performance Accountability: Drive accountability through site/regional scorecards and review processes.
Success Ownership: Own success criteria for the team.
User-Centered Decision Making: Decide what needs to be shipped with end users in mind.
Technical Support: Help unblock the team when facing technical issues, with a working knowledge of React, Node.js, TypeScript, and Kubernetes.

13. Engineering Manager General Responsibilities

Process Development: Develop, maintain, and modify engineering processes and procedures in response to technical developments and operational needs.
Problem Solving: Carry out investigations into operational problems or developments and prepare solutions, individually or as a member of a project team.
Business Support: Support the identification of business opportunities and the preparation of bids in areas of expertise.
Stakeholder Management: Act as the main point of contact with customers and suppliers in assigned areas of engineering matters to resolve complex problems and issues, and maintain awareness of priorities and objectives.
Team Mentorship: Provide help and direction to less experienced team members to support their effective work and development.
Budget Management: Manage assigned budgets and lead, develop, and motivate assigned employees to ensure they are aware of and capable of delivering their accountabilities.
Decision Making: Make engineering decisions within own sphere of responsibility and delegated authority.
Technical Development: Keep up to date in relevant technical areas and develop skills and capabilities to provide more effective services and supply technical support and expertise to others.
Engineering Delivery: Deliver on time and on budget a package of engineering in the form of system calculations, diagrams, technical reports, specifications, and drawings.
Design Review: Provide guidance and review of engineering designs.
Process Improvement: Recommend and assist with the development and implementation of process improvement, efficiency tools, and overall strategy.
Team Leadership: Lead and motivate the team to provide exceptional engineering and customer service.
Mentorship: Mentor and coach all team members.
Project Management: Lead projects, manage risk, and resolve project challenges.

14. Engineering Manager Key Accountabilities

Team Leadership: Leading, coaching, mentoring, and encouraging a dedicated team of software engineers to architect, build, deploy, and support best-in-class software services that are always available to provide the best experience for the customers.
Team Development: Building and developing high-energy, committed, motivated engineering teams focusing on innovation, engineering, and operational excellence to deliver exceptional business results.
DevOps Support: Working with and supporting the teams to develop DevOps capabilities and achieve a step change in performance through innovation.
Team Structuring: Define and maintain the best team structures, aligned to a culture of “small autonomous agile teams.”
Engineering Best Practices: Promote and prioritize engineering standard methodology (the “how” of achieving the business goal) across all engineering teams, with a clear direction for improvement.
Quality and Improvement: Champion Quality and Continuous Improvement.
Career Development: Support the professional goals and development opportunities for the engineering team.
Coaching and Mentorship: Provide coaching (internal and external development opportunities, mentoring, one-on-ones) to keep everyone on their desired career trajectory.
Training Management: Plan and execute (or secure) relevant training for the team.
Technical Leadership: Drive high-priority technical projects and provide leadership in a fast-paced environment.
Engineering Culture: Create a strong engineering culture through code review standards, sprint and release planning, and SDLC design.
System Expertise: Be an expert in a component-level and systems-level view of the SevenRooms architecture.
Architecture Review: Assist in architecture review and analysis.
Values and Competencies: Model the organization’s values and perform according to the organization's competencies.
Process Improvement: Establish or improve upon systems for efficient and productive discussion of ideas, decision-making, and information sharing.
Cross-Functional Collaboration: Facilitate cross-functional collaboration within the Battery Engineering team and with internal stakeholders at Sila.
Vision and Values: Invest in the company values and vision and champion them.

15. Engineering Manager Roles and Details

Team Leadership: Lead and manage electrical engineers who work on cross-functional teams to design, develop, and support embedded systems-based medical devices by providing career development and coaching, defining individual and team goals, and maintaining performance-based goals.
Resource Planning: Develop workforce and resource assessments for the annual operating plan and forward-looking strategic plans to ensure that the EE group is structured, resourced, trained, and staffed to meet needs.
Staffing Collaboration: Collaborate within product development to effectively staff product development teams.
Technical Supervision: Supervise and support electrical engineering technicians who provide associated development laboratory services.
Equipment and Tools Management: Evaluate and make recommendations for tools, equipment, facility upgrades, testing services, and/or other capital investments to ensure the EE team is equipped and stays current with industry best practices.
Business Development Support: Assist Business Development by meeting with potential new customers and providing input and support on proposals.
Technical Communication: Communicate technical information to non-technical stakeholders and customers while evaluating ongoing customer needs and expectations along with technology advancements.
Deliverable Management: Ensure engineering deliverables are met with timeliness, budget adherence, and quality.
Cost Management: Help create and oversee project estimates and engage in cost management strategies.
Process and Product Improvement: Lead teams in the development of best-in-class processes and product design by continuously improving and ensuring those processes meet quality and safety compliance guidelines.
Efficiency and Sustainability: Strive to improve the efficiency and sustainability of processes and product designs.
Design Compliance: Ensure compliant, manufacturable, testable, and cost-effective designs.
Technical Standards: Establish technical standards in reviews, documentation, and designs.
Best Practices Compliance: Comply with all professional departmental as well as company best practices.

16. Engineering Manager Responsibilities and Key Tasks

Strategy Compliance: Establishing, communicating, and ensuring compliance with the engineering strategy, organization, roles, responsibilities, processes, and governance as described within the Alliance Engineering Management Plan.
Resource Leadership: Overall engineering leadership and management of engineering resources across the region.
Stakeholder Liaison: Effective liaison, interaction, and engagement with the Head of Engineering and other engineering managers on the project.
Design Assurance: Ensuring design is defined and delivered in accordance with appropriate guidance, standards, and client requirements.
Strategic Direction: Providing strategic direction to the region’s Engineering Team on areas of design and delivery.
Resource Planning: Identifying, managing, and maintaining, in conjunction with the Head of Engineering and the other Engineering managers, appropriate engineering and technical resources in terms of number of people, capability, and experience to undertake all of the technical roles across the region.
Service Implementation: Development and implementation of the Entry into Service strategy for the region, including all external consultation, stakeholder management, and coordination with adjacent sections of work.
Design Governance: Proposing and agreeing on Design CRE appointments in conjunction with the Head of Engineering.
Quality Coordination: Coordination of quality information provided by the delivery teams to facilitate handover to Network Rail.
Technical Ownership: Being the single point of contact for all strategic technical matters for the region.
Solution Integration: Leading and integrating the Alliance One team's technical solution across the internal and external supply chain for the enhancements portfolio within the region.

17. Engineering Manager Duties and Roles

Value Optimization: Resolving technical issues and optimising solutions to deliver value for money for the benefit of the region and the overall programme.
Change Management: Playing a leading role in the effective management of change within the region, including liaison with the Head of Engineering and, where delegated, approving change on behalf of the technical function.
Risk Management: Identifying, managing, and reporting on key technical risks.
Digital Implementation: Leading the implementation and application of digital engineering and information management across the region.
Requirement Management: Ensuring all stakeholder technical requirements within the region are identified, captured, and understood with a clear understanding of the contractual requirements.
Solution Challenge: Challenging ideas and the robustness of solutions proposed.
Technical Leadership: Leading the technical design, planning, control, and assurance of the design, manufacturing, delivery, and handover in the region.
Quality Delivery: Driving quality and compliance documentation through progressive completions and commissioning.
Innovation Leadership: Innovating and leading others to develop innovative solutions to deliver improvements.
Expert Knowledge: Being recognised for extensive knowledge of methods and practices and the ability to solve complex challenges.
People Development: Enabling the development of CRSA engineering, design, digital engineering, and quality personnel in line with their personal, project, and business objectives, including identifying and implementing training to ensure quality is achieved.

18. Engineering Manager Roles and Responsibilities

Team Management: Manage a high-performing team to create engaging and effective documentation for enterprise application developers.
Stakeholder Alignment: Partner with engineering and other cross-functional leadership to establish priorities, strategy, and communicate regular updates on documentation initiatives.
Expectation Management: Manage expectations of all interested parties.
Schedule Planning: Define clear schedules with key deliverables and milestone dates.
Risk Communication: Identify and communicate risks and adjustments to the overall documentation deliverables.
Performance Tracking: Develop and implement key performance indicators to track progress toward key metrics and goals.
Talent Development: Hire and develop new documentation team members.
Vision Setting: Set the vision, roadmap, and build financial tooling and systems for the finance team led by Stripe’s CFO.
Business Impact: Make direct business impact in critical domains including accounting, finance and strategy, treasury, and business operations.
User Focus: Understand user needs and pain points to prioritize engineering work and deliver high-quality solutions for Stripe’s finance team.
Charter Development: Define and grow the team’s charter in line with Stripe’s business growth.
Talent Acquisition: Recruit engineers and analysts in collaboration with the recruiting team to build a diverse team aligned with business goals.
Excellence Enablement: Support the team in achieving high levels of technical and operational excellence and stability while developing team members and advancing their careers.

19. Engineering Manager Duties

Team Leadership: Manage a team of professionals who design and develop shunt resistors utilizing the best materials, processes, and joining technologies.
Project Execution: Manage and execute engineering projects and programs of high-level complexity, ensuring compliance with safety goals, regulatory and company standards, operational requirements, and business needs.
Technical Studies: Manage and lead technical studies, complex investigations, and process improvement projects across platforms, including manufacturing processes.
Technical Expertise: Serve as a technical subject matter expert for account managers and program managers with respect to technical requirements for assigned products and programs.
Strategy Development: Manage and define the development of innovative strategies and technical engineering standards to guide field operations.
Process Optimization: Manage and promote innovative ideas to optimize process output and throughput, equipment utilization, reduce downtime and waste, improve yield, and support budget management, standard cost, and capital investment requirements.
Continuous Improvement: Challenge the status quo and identify process and product improvement opportunities.
Project Leadership: Lead project management using a systematic approach for execution.
Issue Resolution: Lead the resolution of issues such as conflicting design requirements, unsuitability of standard materials, and complex coordination needs across teams or locations.
Data Analysis: Perform statistical analysis to track trends and recommend actions to resolve complex problems and improve processes.
Change Approval: Review and approve engineering change notices.
Reporting Communication: Prepare effective and detailed reports and presentations for upper management.
Technical Support: Travel to domestic or international locations of the company, customers, or suppliers to analyze and resolve engineering-related issues in office, laboratory, or production environments.
Capital Planning: Generate capital expenditure business cases and supporting materials.
Design Validation: Define design confirmation and validation plans for engineering changes and new designs.

20. Engineering Manager Details

Resource Planning: Perform resource planning and staffing to meet program demands.
People Development: Provide employee inclusion, engagement, mentoring, and career development.
Capability Development: Develop the team’s capabilities in operational excellence, software scripting, test engineering, and implementation of process improvements.
Technical Leadership: Provide leadership for the technical direction of the electrical test area for satellite integration and testing.
Status Communication: Ensure clear communication of project or product status and forward plans to all stakeholders.
Lifecycle Improvement: Lead efforts to improve the new product introduction lifecycle through early involvement with the development team.
Cross Functional Coordination: Coordinate with program management, development engineering, operations, and manufacturing management to ensure plans are created and technical issues are resolved.
Process Leadership: Act as a technical contributor and process implementation lead within the Gilbert engineering management team.
Performance Management: Take responsibility for project performance planning, risk management, technical quality, cost, and schedule for electrical engineering statements of work.
Quality Assurance: Ensure corrective measures meet acceptable reliability standards and documentation complies with requirements.
Agile Leadership: Act with agility to meet business needs and collaborate to motivate cross-functional teams, both internal and external, to achieve positive business results, including operating decisions, scheduling requirements, and contractual clarification.

21. Engineering Manager Responsibilities

Project Delivery: Assist the Wayside Applications project teams in delivering within cost, schedule, quality, performance, and safety targets.
Process Consistency: Ensure that processes, methods, and tools are applied consistently across projects and actively contribute to continuous improvement.
Risk Management: Manage and mitigate technical risks and ensure opportunities are realized.
Resource Strategy: Create and implement resource deployment strategies across projects.
Solution Alignment: Ensure the product solution and safety certification strategies are aligned with project solution requirements and design for executed projects.
Best Practice Sharing: Ensure best practices and REX are identified and shared across projects.
Requirement Management: Ensure that customer and system requirements are properly flowed down to and accepted by the Wayside Applications team.
People Leadership: Provide full scope leadership for direct reports, including performance management, evaluation, workload management, annual assessments, salary planning, and employee development.
Team Optimization: Optimize the efficiency and productivity of the Wayside Applications team.
Performance Improvement: Support the implementation of performance improvement and competitiveness improvement initiatives.
KPI Management: Develop, implement, monitor, and report team KPIs.

22. Engineering Manager Accountabilities

Team Development: Develop and grow a healthy, diverse team, mentor engineers, and act as a role model with a service quality first and data driven mindset.
Risk Management: Anticipate, identify, assess, track, and mitigate project risks and issues.
Technical Leadership: Drive thought leadership and enable implementation of world class engineering solutions on the SAP platform for the Microsoft Enterprise Services business.
Stakeholder Collaboration: Collaborate with program managers, software engineering, and business users to define KPIs and measure reliability, availability, and performance of services, including internal services and external integrations.
SAP Configuration: Lead configuration of SAP Professional Services, SAP Sales and Distribution, SAP Resource Related Billing, SAP Flexible Solution Billing, and SAP Commercial Project Management to enable business processes.
Solution Design: Partner with enterprise architecture, development, test, and support teams to analyze requirements, propose designs, develop specifications, and drive designs to completion across teams.
Relationship Management: Engage engineering leads and business partners and build trusted advisor relationships through consistent, timely, and high-quality delivery.
DevOps Operations: Build and operate services in an SAP DevOps environment.
Production Ownership: Own services in production, monitor, analyze, track, and remediate production issues.

23. Engineering Manager Functions

Team Management: Manage a team that designs industrial machinery, equipment, tools, dies, gauges, jigs, fixtures, and machine attachments for production or experimental use, considering accessibility, economy, mobility, and performance requirements.
Program Management: Manage a segment of a program or function.
Staff Supervision: Take responsibility for direct supervision and management of staff.
Direction Setting: Provide objective oriented direction to subordinates using management guidelines and general policies.
Design Oversight: Oversee product integrity, process adherence, staffing, training, and tools.
Process Management: Oversee mechanical design and processes, participate in performance reviews, manage personnel records, and handle corrective or disciplinary actions.
Training Management: Manage training opportunities, budget allocations, and participate in tool, process, and metric initiatives.
Subsystem Leadership: Perform subsystem leadership tasks as a primary component of responsibilities.
Mentorship Leadership: Mentor, provide career guidance and coaching, and lead others.

24. Engineering Manager Overview

Delivery Accountability: Accountable for delivery performance of design and engineering aspects of projects in a complex, highly regulated industry.
Team Coordination: Manage and coordinate the engineering team on the project and subcontract organizations, and interface with the supply chain.
Technical Compliance: Manage technical delivery of engineering design integrity workflows and ensure compliance with technical assurance requirements.
Safety Strategy: Develop and implement the safety by design strategy for a specific project.
Execution Planning: Develop and implement the engineering execution strategy, including preparing manhour estimates for large projects.
Standards Identification: Identify standards and specifications applicable to the project.
Discipline Coordination: Coordinate engineering activities across disciplines.
Engineering Review: Perform appropriate engineering reviews.
Team Mobilization: Mobilize and recruit multidisciplinary engineering design teams and manage team competence.
Change Management: Manage and approve all engineering and technical scope changes raised by the project.

25. Engineering Manager Details and Accountabilities

Nonconformance Assessment: Lead engineering staff to provide dispositions and prepare assessments for nonconformances identified by construction and the supply chain.
Specification Compliance: Ensure refurbishment activities are executed in accordance with technical specifications.
Change Support: Provide input to field change requests submitted by the construction team.
Solution Leadership: Lead engineers to identify and implement solutions to issues.
Technical Escalation: Engage additional support from home office engineering to resolve issues.
Field Supervision: Supervise engineers on shifts, witness specified activities, and provide technical advice.
Backlog Management: Manage and prioritize backlogs to ensure engineering work meets project schedules.
Progress Communication: Ensure updates on engineering priority issues are communicated to senior management for alignment and awareness.
Mentorship Support: Provide mentorship to resident reactor engineers.
Performance Management: Set performance expectations and provide feedback to direct staff.
Resource Coordination: Inform the home office engineering about project resource needs.

26. Engineering Manager Tasks

Process Improvement: Evaluate and continuously improve engineering development processes and procedures.
Quality Oversight: Oversee the quality department and ensure both sites comply with ISO 9001 certification requirements.
Product Design: Support the design of customer products.
Team Oversight: Oversee the design team consisting of engineers.
Team Alignment: Ensure creative alignment between the two sites.
Lifecycle Management: Manage, develop, and drive the engineering team across the entire product life cycle.
Planning Management: Plan, budget, and schedule within the department to meet project deadlines.
Design Approval: Evaluate and approve designs and drawings to ensure quality, accuracy, and completeness.
Cross-Functional Collaboration: Work cross-functionally with engineering, manufacturing, operations, procurement, and other teams.

27. Engineering Manager Roles

Operations Management: Take responsibility for managing engineering staff, operation and maintenance of electrical and mechanical plants, project works, and building performance.
Team Management: Manage the engineering team daily and ensure compliance with CBRE disciplinary processes and procedures.
Staff Supervision: Direct, instruct, and manage CBRE staff and SSPs, ensuring compliance with working practices.
Client Reporting: Complete weekly operations reports and attend client and operations meetings.
Issue Escalation: Ensure issues impacting building and facility operations are reported to CBRE and senior management.
Procedure Review: Conduct regular reviews of operating procedures and recommend improvements, including emergency and contingency practices.
Stakeholder Liaison: Liaise with the client and CBRE engineering lead regarding contract issues, defects, and deficiencies.
System Knowledge: Ensure staff understand the operation and control of critical and noncritical systems within the portfolio.
Policy Implementation: Ensure business policies and processes are communicated and implemented effectively within the contract.

28. Engineering Manager Additional Details

Workforce Planning: Ensure optimal staffing structures across the region, balancing cost reduction with service excellence.
Team Collaboration: Work with FM managers to support business development, teamwork, and colleague support.
Financial Management: Develop and deliver contract financial plans covering revenue, profit, cost reduction, and contract growth.
Control Compliance: Ensure control systems meet statutory, policy, and contractual commitments.
Customer Focus: Maintain strong customer focus and effective relationships with key client contacts.
Leadership Support: Provide leadership, guidance, coaching, and support for best practice in selection, training, and recognition.
Business Communication: Deliver effective communication through leadership contributions to meetings, reporting, and publications.
Learning Environment: Provide a learning environment and structured training and development planning.
Training Delivery: Ensure training needs are met and employees are competent and able to reach their full potential.

29. Engineering Manager Essential Functions

Best Practice: Introduce best practices into engineering design and management delivery.
Safety Compliance: Ensure that health and safety risk assessments are carried out under CDM regulations.
Project Support: Assist in overall project delivery by the team.
Performance Improvement: Support continuous improvement of safety and performance.
Programme Management: Establish, maintain, and communicate the engineering design programme, budget, and work breakdown structure.
Resource Planning: Identify and agree with heads of departments on comprehensive resource requirements for engineering design to meet budget targets.
Competency Assurance: Ensure project personnel undertaking engineering design duties meet SQEP requirements.
Configuration Management: Establish and maintain engineering configuration to ensure design intent and integrity throughout the project lifecycle.
Design Coordination: Integrate and coordinate engineering design activities across disciplines, departments, and suppliers.
Quality Monitoring: Monitor and report on engineering quality across all disciplines.
Regulatory Compliance: Ensure designs comply with statutory requirements and support technology transfer.
Opportunity Identification: Identify potential projects and opportunities.
Operational Planning: Plan, budget, organize, direct, and control tasks, people, and resources.

30. Engineering Manager Role Purpose

Project Delivery: Ensure engineering solutions are delivered to schedule and budget and meet client requirements.
Standards Compliance: Ensure engineering solutions meet relevant standards and legislation.
Safety Assurance: Ensure health and safety requirements are addressed throughout the project lifecycle.
Stakeholder Communication: Communicate across teams and stakeholders and manage expectations.
Supply Chain Management: Coordinate and manage the supply chain to deliver required results.
Change Coordination: Identify and coordinate applicable engineering change requests.
Team Leadership: Lead and manage multidisciplinary engineers, technicians, supply chain, and joint venture personnel.
ISO Compliance: Ensure projects are delivered in accordance with ISO19650 principles.
Commercial Management: Manage commercial aspects including budgeting, cost negotiation, contracts, variations, and coordination with procurement, finance, and administration.
Risk Management: Identify and mitigate risks and anticipate engineering challenges.
Problem Ownership: Take ownership of engineering problems and drive them to resolution.
Planning Coordination: Work with planning teams to create and maintain delivery programmes.
Configuration Management: Own validation, verification, and configuration management plans.
Digital Planning: Plan and implement the digital execution plan across the project.

31. Engineering Manager General Responsibilities

Tool Development: Build and improve internal tools and automation software to support persistence technologies.
Self-Service Enablement: Build self-service tooling to reduce operational effort and improve ownership across the engineering organization.
Observability Improvement: Implement and improve metrics, observability, telemetry, and visualization for persistence technologies.
Data Modeling: Design scalable and high-performance data models across engineering.
Reliability Improvement: Drive improvements in system reliability and observability.
Telemetry Analysis: Use service level objectives and telemetry data to guide operational improvements.
Decision Support: Support the engineering organization in identifying reliability challenges and designing solutions.
Team Ownership: Own and lead an engineering team focused on continuous learning and fast iteration.
System Design: Challenge engineers to design innovative, scalable, and robust systems.
Culture Building: Build trust and foster a collaborative team culture.
Talent Branding: Build a strong team brand to attract and retain talent.
Product Strategy: Influence product vision and roadmap in collaboration with product and business teams.
Mentorship Leadership: Mentor engineers, promote quality culture, manage conflicts, and build consensus.

32. Engineering Manager Key Accountabilities

Project Oversight: Oversee key projects, processes, performance reports, data, and analysis.
Documentation Planning: Plan documentation systems.
Sales Support: Assist in quoting new jobs with the sales team.
Staff Management: Select, develop, train, and supervise staff.
Policy Development: Develop, determine, and implement policies, procedures, and programs.
Design Selection: Select appropriate design concepts and core technologies for new and existing products.
Proposal Evaluation: Review and analyze proposals to determine feasibility and value.
Budget Allocation: Approve and submit feasible proposals for funding or allocate departmental budget.
Project Monitoring: Develop and implement methods to monitor projects, including tracking expenditures, research findings, progress reports, and team updates.
Quality Improvement: Work with process technicians and quality management to monitor and improve quality, processes, and product development.
Cost Optimization: Direct review of production costs and product quality and adjust production and inventory control programs to improve profitability.

33. Engineering Manager Roles and Details

Operations Review: Review operations and plan to meet sales and engineering requirements for new market development.
Budget Planning: Recommend budgets including staffing, technology, facilities, and equipment improvements.
Strategic Planning: Participate in business strategic planning.
Contract Negotiation: Negotiate contracts with consulting firms for research and support services.
Functional Support: Direct support for manufacturing and quality functions.
Customer Liaison: Act as the point of contact for engineering-related customer issues.
Staff Management: Manage direct reports, staff.
Performance Review: Monitor staff performance and conduct annual reviews.
Policy Compliance: Ensure staff comply with company policies, quality processes, and work standards.
Talent Acquisition: Participate in hiring and recruitment activities, including interviews for engineering roles.

34. Engineering Manager Responsibilities and Key Tasks

Safety Leadership: Place the safety of employees, building operators, and building users as a guiding principle.
Risk Mitigation: Create risk mitigation strategies for critical facility assets.
Reliability Program: Implement an equipment reliability program focused on critical assets, including risk analysis, measuring probability and consequences of failures in a consistent manner.
Failure Analysis: Perform failure analysis and root cause analysis, defining what constitutes functional failure for a critical system or process.
System Testing: Perform utilization and load testing.
Root Cause Evaluation: Perform root cause evaluation for underperforming critical systems and failed critical components.
Issue Prioritization: Track and prioritize the resolution of these failures.
Maintenance Strategy: Determine which major systems and components will be maintained on a predictive basis and which will be maintained on an interval-based PM or run-to-failure basis.
Asset Optimization: Recommend changes in the asset care program that correspond with business conditions and budgetary constraints.
Trend Analysis: Use analysis of results and trends to identify specific interventions, or to adjust preventive maintenance schedules or intervals.

35. Engineering Manager Duties and Roles

Condition Assessment: Participate in facilities condition assessments or similar programs, resulting in a facilities condition index or comparable metric to support project planning and maintenance optimization.
Maintenance Evaluation: Evaluate the current facilities' preventive maintenance program and optimize maintenance strategies and plans.
Program Development: Develop and implement preventive maintenance programs.
Maintenance Planning: Develop short-term and long-term maintenance plans based on client performance requirements, standards, and asset criticality.
System Integration: Work with the project team to ensure newly installed assets or facilities are captured in the CMMS system.
Capital Justification: Prepare documentation to justify capital spending requests based on system performance and reduced maintenance lifecycle costs.
Maintenance Analysis: Identify options, prepare analysis, provide expertise, and make recommendations on maintenance procedures, lease versus buy decisions, new technologies, equipment overhauls, repair versus replace decisions, installation of new equipment, and disposal of obsolete equipment.
Operational Improvement: Recommend changes in equipment operating procedures, design, or configurations to improve cost, operational performance, efficiency, and reliability while remaining within OEM warranty specifications.
Performance Management: Develop and lead performance plans and deliver measurements and metrics that drive organizational success.

Relevant Information

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