WHAT DOES AN ASSOCIATE PROJECT MANAGER DO?

The Associate Project Manager focuses on maintaining the quality of client materials through rigorous proofreading and fact-checking, ensuring exceptional client services by managing information, scheduling, and data collection processes. This role enhances internal collaboration by overseeing technology tools and drafting critical communications, while actively monitoring and coordinating various project aspects from survey design to demand management across global teams.

A Review of Professional Skills and Functions for Associate Project Manager

1. Associate Project Manager Duties

  • Project Leadership: Lead one or more concurrent software development/implementation projects.
  • Project Oversight: Lead all aspects of projects from inception to deployment into production use.
  • Project Management: Provide project management leadership to assigned initiatives including aligning budget, appropriate documentation, project plans, scope, timelines, goals, issues, and risks.
  • Scheduling: Build and maintain a project schedule and serve as a product specialist.
  • Task Management: Track tasks and achievements, with an emphasis on leading dependencies.
  • Documentation: Maintain project documentation such as risk registers, issue, and action item logs.
  • Communication: Provide ongoing communication regarding project status and issues to partners including senior management.
  • Scope Management: Document baseline scope and key assumptions and lead scope changes to avoid scope creep.
  • Testing Coordination: Coordinate testing/bug fix efforts and assist with testing.
  • Software Configuration: Configure existing software to perform client demonstrations.

2. Associate Project Manager Details

  • Collaboration: Work collaboratively in a cross-functional team and take implementation ownership to enable customer value add.
  • Flexibility: Flexible working hours to work with colleagues and relevant project stakeholders at pre-agreed odd hours.
  • Support: Provide support to delivery leads and agile leads to manage project delivery progress and quality in an Agile way.
  • Proactivity: Proactively seek to improve delivery processes and governance to increase release cadence and delivery quality.
  • Management: Ensure release management processes are minimal and efficiently followed.
  • Compliance: Ensure compliance with all relevant internal instructions, internal control standards, and external regulatory requirements.
  • Risk Management: Manage operational risk and adhere to the Group's standards of ethical behavior.
  • Vendor Management: Manage the integration of vendor tasks and track and review vendor deliverables.
  • Problem Solving: Recommend actions to direct the analysis and solutions of problems.
  • Versatility: Perform other responsibilities associated with this position as may be appropriate.

3. Project Manager Associate Job Summary

  • Strategic Planning: Contribute to the strategic decision-making process and work with the business to define and prioritize the project agenda.
  • Planning: Produce implementation plans and timelines covering all aspects of a project cycle.
  • Reporting: Provide regular updates to senior management in Technology, Middle Office, and other key business sponsors.
  • Analysis: Gather business requirements, perform detailed analysis, and produce associated functional specifications.
  • Collaboration: Partner with Operations, Technology, and Front Office groups globally within JPM to define and implement new requirements.
  • Communication: Ensure effective communication of all changes, ensuring that the relevant Front Office, Operations, and Technology stakeholders are engaged and all issues and risks are identified and escalated.
  • Best Practices: Support the development of Project Management best practices within the team.
  • Team Leadership: Lead BA, SA, Engineering team, and testing team for demand review, impact analysis, estimation, and resource confirmation.
  • Coordination: Coordinate with business, program/project managers, and the global PMO team for demand prioritization and high-level project planning.
  • Management: Manage the collection, collation, and processing of status updates for stakeholders.

4. Associate Project Manager Accountabilities

  • Documentation: Collect required documentation and adapt it to the needs.
  • Translation: Create and translate documents from English to Korean and vice versa.
  • Translation Quality: Be responsible for excellent and flawless translations of all kinds of internal and external documents from English to Korean and vice versa.
  • Translation Support: Provide general translation support from English to Korean and Korean to English.
  • Communication Support: Support internal and external communication activities in alignment with Corporate Communication.
  • Project Assistance: Provide general support with other integration project activities.
  • Reporting Support: Support with project reporting and documentation.
  • Coordination Support: Assist with the coordination of visits and audits.
  • Event Management: Organize, coordinate, and execute (international) meetings, seminars, and events.
  • Meeting Management: Practice, prepare materials, take minutes, and follow up on actions with relevant stakeholders.

5. Associate Project Manager Functions

  • Quality Assurance: Ensure the quality of client materials, such as proofreading and fact-checking.
  • Client Support: Support excellent client services, including information management, scheduling, project tracking, and data collection.
  • Collaboration: Contribute to a culture of collaboration by managing aspects of technology tools.
  • Communication Drafting: Draft written communications, and monitor risks and issues.
  • Stakeholder Coordination: Coordinate reporting and program status checks with internal stakeholders.
  • Monitoring: Monitor a broad range of internal communication and workflow tools to ensure timely responses and delivery of project components.
  • Survey Design: Design and test surveys or other program deliverables in Gainsight or related systems.
  • Documentation Creation: Create documentation and help guides for internal users.
  • Feedback Gathering: Gather feedback and additional requirements from internal partners on existing programs.
  • Demand Management: Conduct demand forecast analysis, manage demand and supply, and provide reporting to WSIT digital delivery heads and global portfolio management team.