What Does An Application Scientist Do?

WHAT DOES AN APPLICATION SCIENTIST DO?

The Application Scientist specializes in mammalian cell culture development, this role involves executing studies and troubleshooting processes for new product development. Additionally, it encompasses providing technical expertise to sales and customers during the purchasing process, conducting demonstrations and training, and collaborating on method development within the XRD user community. Upholding professional standards, the Application Lab serves as a hub for innovation and collaboration in the field.

A Review of Professional Skills and Functions for Application Scientist

1. Application Scientist Duties

Trend Analysis: Pay attention to the trends and needs of the pharmaceutical, food, chemical, and other industries, and develop application solutions.
Relationship Management: Actively establish relationships with key accounts and promote application solutions.
Conference Participation & Competitor Analysis: Participate in industry conferences, promote products and solutions, and collect competitor information.
Training Material Development: Develop training material, and deliver technical and industry training for sales.
Team Collaboration: Work closely with another team in KOL to support cooperation projects.
Technical Support Management: Handle technical support activities.
Application Sharing: Share application recipes with customers.
Customer Training: Conduct various training for customers.
Troubleshooting: Perform tool troubleshooting with cross-functional teams.
Conference Preparation: Prepare for internal conference calls when necessary.
New System Technology Data Provision: Provide customers with new system technology data.

2. Application Scientist Details

Cell Culture Development: Development of mammalian cell culture at the bench scale (2-10 L).
Product Development Support: Execute studies to support new product development testing.
Protocol and Report Development: Develop protocols and reports for processes in shake flasks, stirred tanks, and single-use bioreactors using ATF/TFF and other perfusion systems.
Process Analysis and Troubleshooting: Analyze and troubleshoot cell culture processes by monitoring cell growth, viability, protein productivity, and other cell culture metabolites.
Experimental Design and Scale-Up: Design experimental plans, and scale-up processes.
Data Analysis and Research: Analyze experimental data, new findings, and literature review.
Technical Reporting and Presentation: Submit technical reports and give presentations internally and at scientific conferences.
Cross-Department Collaboration: Work with other departments including R&D, field applications, and sales to accomplish individual and company objectives.
XRD Demonstration and Training: Conduct demonstration and training of XRD hardware and software, virtually or in-person, at the Application Lab in Singapore or user site in the region.
Technical Expertise and Sales Support: Be the technical expert to advise Sales and customers on technical performance and capabilities during the purchasing process.
Analysis and Reporting with Sales: Together with Sales, complete sample analysis and present measurement reports in a professional manner, virtually or in-person.
Scientific Communication: Together with Application Lab in Germany produce PowerPoint presentations, scientific posters, and lab reports on XRD applications.
Marketing and Community Engagement: Support marketing activities that will include attending scientific conferences to share the latest innovations in XRD by Bruker.
Method Development Collaboration: Collaborate with the XRD user community on method development.
Lab Maintenance: Always maintain the Application Lab in Singapore to the highest professional standard.

3. Application Scientist Responsibilities

Market Analysis: Developing a deep understanding of the problems in detergent and textile markets, with a focus on identifying opportunities for industrial biotech technologies in these markets. Biotech technologies include but are not limited to Enzyme and Bio-materials.
Project Leadership: Leading global/regional projects as an application leader to develop value propositions for bio-tech products and technologies to meet customer needs.
Market Collaboration: Working closely with commercial counterparts (such as the sales and marketing teams) in understanding markets/customer requirements, exploring opportunities, and increasing new business.
R&D Partnership: Collaboration with internal and external R&D partners for technology development.
Laboratory Coordination: Coordination of application laboratory evaluations in support of projects and customers.
Method Development: Be responsible for developing new methods or employing existing methods to design experiments, analyze data, make recommendations, and document in customer reports.
Field Implementation: Field implementation of product launches and new applications, including close interaction with customers.
Professional Engagement: Participation in key technical and professional organizations and symposia targeted at the detergent and textile market in various markets. Develop a network of technical contacts in the industry.
Customer Outreach: Contact potential customers and set up demonstrations and collaborations. Attend conferences and trade shows to present Single Quantum's technology and find new applications and opportunities.
Customer Relationship: Working with customers and partners and building close relationships.
R&D Interaction: Facilitate interactions between customers and the R&D Team and participate in general scientific guidance and workflow deployment.
Scientific Research: Engage in cutting-edge scientific research and development projects.
Experimental Demonstration: Carrying out experiments together with (potential) customers to demonstrate diverse applications at customers' sites and in Single Quantum's lab.

4. Application Scientist Job Summary

Presentation and Technical Handling: Develop and present complex material in an easy-to-understand manner while handling technical questions or objections.
Relationship Building: Develop relationships with senior managers, VP, and technical opinion leaders at customer accounts.
Technical Demonstration: Demonstrate product advantages to customers via technical seminars and consultative discussions.
Sales Assistance: Assist sales team with technical guidance to better understand product portfolio and determine correct product solutions for customer requirements.
Lead Generation: Participate in new lead generation by creating and providing webinars and application notes in addition to industry networking.
Service Proposal: Propose contract research service studies to demonstrate product capabilities.
Results Reporting and Experimental Planning: Report results and work with internal scientists to develop effective experimental plans that address customer’s needs.
Installation and Training: Provide installation, training, and support services for new customers to obtain high product satisfaction.
Post-Installation Support: Administer additional product support after installation by answering questions, assisting with data analysis, and advising experimental design to existing customers.
Consumables Sales Growth: Engage customer install base to grow consumables sales by increasing application awareness.
Product Information Provision: Provide information and ideas for customers seeking to learn more about new products.
Marketing Collaboration: Collaborate with marketing to produce InDevR product value statements and create enabling sales tools.
CRM Management: Update the Salesforce CRM system regularly and provide reports and information as requested.
Field Travel: Occasional field travel for conferences, installations, or training, a few times per year.

5. Application Scientist Accountabilities

Pre-sales Knowledge: Provide pre-sales and scientific domain knowledge and product support to the sales process.
Material Development: Create and deliver a “world-class” catalog of demonstration materials, including online and offline communications and system demonstration scripts.
Sales Presentation: Present to accelerate the Eagle Genomics sales process and win new customers for the Eagle Genomics platform.
Demonstration Collaboration: Partner with the sales/marketing teams to assemble and deliver gold-standard demonstration experiences for Eagle’s clients and partners.
Proposal Database Management: Develop, maintain, and utilize a standardized proposal documentation database.
RFI/RFP Crafting: Build compelling professional RFI/RFP responses to prospective clients.
Solution Leadership: Lead the solution and product aspects of Request for Information and Request for Proposal documentation.
Client Qualification Communication: Work alongside the sales team to qualify and communicate with prospective client-teams.
Product Advantage Demonstration: Demonstrate Eagle’s competitive advantages including product functionality benefits, service and support, and Return on Investment.
Industry Expertise: Possess industry expertise and market intelligence.
Functionality Identification: Help to identify new functionality requirements.
Best Practice Communication: Communicate domain/industry best practice (food/life science/med devices, etc.) requirements with product management and development teams to contribute to future product functionality.
Information Summarization: Create summaries and present key information to Eagle teams as necessary for strategic review and to expand team knowledge.
Competitor Knowledge Contribution: Contribute to and maintain competitor knowledge.

6. Application Scientist Job Description

Content Production and Product Testing: Supporting both the Marketing and Product Development teams with producing data-driven written content and testing products during the development.
Equipment Demonstration: Demonstrating the use of equipment to potential customers.
Sales and Networking: Attending conferences and exhibitions to sell the company’s products- this will include travel.
Training and Education: Hosting training sessions on applications and products.
Data Analysis and Reporting: Planning and execution of test measurements for customers. Analysis and interpretation of test data, writing of reports, and preparation of presentations.
Experimental Research: Running experiments to collect data that will be used by product marketing.
Market Research: Identifying and reporting possible market opportunities for light scattering technologies.
Marketing Content Creation: Leading the preparation of whitepapers, product brochures, datasheets, and other marketing material.
Technical Communication: Summarizing trends and technology as technical tips, FAQs, and troubleshooting guides.
Knowledge Management: Participating in the improvement of knowledge databases, websites, and other company-managed databases of technical information.
Diverse Support Roles: Performing other related duties in customer support, sales, or product development as opportunities arise.

7. Application Scientist Overview

Scientific Support: Provide daily scientific, technical, and application support on multiple Molecular Devices products.
Product Familiarity: Become familiar with the use and troubleshooting of new and existing supported products.
Technical Problem-Solving: Perform technical problem-solving on hardware, software, and cell-based assays, working with available company resources and escalating issues.
Customer Communication: Communicate with customers using phone, e-mail, web-based support sessions, and Web chat.
CRM Maintenance: Update and maintain the Customer Relationship Management (CRM) database (SalesForce/ServiceMax) with relevant support case information.
Knowledge Management: Create and maintain Knowledge Base articles and Technical Notes.
Sales Support: Perform revenue-generating activities including sales lead generation.
Continuous Improvement: Participate in continuous improvement activities using Danaher Business System tools.
Industry Engagement: Present at industry and company meetings and build third-party alliances.
Partnership Development: Assist in working with third-party organizations such as agencies and complementary solution providers to develop mutual benefit partnerships.
Adjacent Application Knowledge: Become familiar with and understand key integration points and technology for adjacent application areas.

8. Application Scientist Details and Accountabilities

Semiconductor Support: Support Semiconductor activities in the region, including the US, EU (including Israel), and World Wide
Global Application Support: Provide global Application support for ramps in the field related to optical metrology equipment performance
Hardware Diagnosis and Improvement: Hardware performance diagnosis, continuous improvement projects, software upgrades, and new product introduction
Methodology Development: Best-Known-Method development during the preparation phase
Knowledge Transfer and Training: Knowledge transfer during field implementation and field App training during sustaining
Application Requirement Management: Prepare/confirm the App requirement for ramping and then become field owners
Global Performance Delivery: Deliver the performance at customer sites globally until the local team becomes fully self-sufficient
Recipe Modeling Development: Develop the recipe modeling capabilities as part of the field support
Customer Liaison: Serve as company liaison with customers on administrative and technical matters for assigned projects

9. Application Scientist Tasks

Demonstration Skills: Organize and perform virtual and onsite product demonstrations of Nicoya’s SPR solutions.
Customer Engagement Skills: Travel to prospective customers to help them integrate SPR into projects.
Analytical Skills: Perform preliminary sample testing projects for prospective customers, and write sample analysis reports outlining the results from the project.
Problem-Solving Skills: Troubleshoot experiments to enable a positive user experience with Nicoya’s products throughout the buyer’s journey.
Training Skills: Provide preliminary training to researchers on how to be successful in projects with Nicoya’s products.
Presentation Skills: Design and perform virtual and in-person customer-facing presentations to small and large audiences, composed of the world's leading researchers.
Networking Skills: Travel to tradeshows to talk to prospective customers alongside sales and marketing teams.
Collaboration Skills: Communicate and collaborate with the sales team to accomplish goals.
Research Skills: Perform SPR experiments in-house to develop customer-facing resources alongside a dedicated Customer Success team.

10. Application Scientist Roles

Market Development: Support the development of new markets and applications of film, resin, coatings, and adhesive products.
Prototype Testing: Create and test prototypes of end-use applications and perform competitive assessments to clearly define product value propositions.
Customer Adoption: Assist customers with product adoption.
Formulation Optimization: Create, test, and optimize polymer coating formulations and manufacturing process parameters to meet end-user requirements.
Production Support: Provide support to customers through the determination of appropriate production process parameters for laminating composite structures using design of experiments.
Project Management: Manage all aspects of product and application development, including project planning, execution, data analysis, and obtaining patent protection.
Cross-functional Collaboration: Collaborate with multiple functions including technical service, R&D, marketing, sales, and product teams for new product development and launching.
Customer Insights: Develop a fundamental understanding of customer needs, processes, relevant industry standards, and required product performance characteristics.
Market Intelligence: Identify potential areas for business growth by collecting VOC performing competitive market intelligence.
Requirements Translation: Translate market information into performance requirements for new product and application development.
Global Collaboration: Collaborates across countries/regions to support project execution.
Technical Expertise: Providing high quality, effective technical expertise to current and prospective customers with thorough knowledge of ONT’s products and effective communication of applications related to these products.
Information Management: Tracking, recording, and documenting relevant information from all technical inquiries from customers and prospective customers into the CRM.
Training Coordination: Coordinating and delivering training and consultancies available such as Rapid start day, Advanced training, Workshop, and Project Support.
Technical Documentation: Developing, writing and publishing technical documentation and training materials to train ONT customers.
Service Development: Developing new and existing services.
Problem-Solving: Troubleshooting, learning, and implementing new methods of identifying customer problems, uncovering needs, and suggesting effective working solutions based on ONT’s products.
Team Collaboration: Working collaboratively with other TAS and senior field teams to meet and exceed customer expectations.

11. Application Scientist Additional Details

Technical Food Knowledge: Develop the technical food knowledge in the department to ensure competent problem-solving.
Project and Customer Management: Handle customer projects and visits independently and in cooperation with Sales and Marketing.
Global Project Management: Manage and assist in projects globally in cooperation with the regional application centers in Russia, Mexico, and Singapore.
Global Knowledge Sharing: Contribute to knowledge sharing with colleagues globally.
Product Testing: Testing products and concepts in cooperation with other departments.
Equipment and Laboratory Maintenance: Making sure that all application equipment and laboratories are up-to-date and well-functioning.
Research and Experimentation: Conducting research and experiments to analyze data and test hypotheses to gain an understanding of products and processes.
Lab and Field Testing: Planning, performing testing, and problem solving in a lab and field environment.
Innovative Solution Development: Applying sophisticated scientific understanding to research or development problems to provide inventive solutions toward new development efforts.
Cross-functional collaboration: Collaborating with research and manufacturing functions throughout the product development cycle projects to ensure successful project delivery.
Research Communication: Communicating research results to stakeholders through reports and presentations.
Intellectual Property Creation: Creating and protecting intellectual property for the company to ensure ownership of products and designs.
Test Reporting and Communication: Preparing test reports and communicating results in person and/or in writing.
R&D and Chemistry Troubleshooting: Working in R&D, product modification, product scale-up, and chemistry troubleshooting.

12. Application Scientist Essential Functions

Polymer Analysis: Understand and leverage polymer structure-process-property relationships pertaining to optical, thermal, and mechanical properties via polymer chemistries, polymer physics, and polymer processing techniques.
Cross-functional collaboration: Collaborate with chemists and engineers across organizations to develop and implement synthetic processes across the lab, pilot, and commercial scales.
Research Planning: Develop research plans and design experiments according to the company’s timetable and translate them into detailed technical work plans for safe and effective execution of process chemistry or applications development.
Market Integration: Translate market needs and industry trends into multigenerational plans for optical polymer research.
Data-Driven Decision Making: Propose a course of action based on data analysis.
Interdisciplinary Coordination: Work with subject matter experts in marketing, organic chemistry, polymer chemistry, and optical physics to correlate polymer properties to fitness-for-use requirements.
Innovation and Problem Solving: Anticipate technical difficulties and develop creative solutions.
Intellectual Property and Communication: Write patents, technical market support literature, technical presentations, and publications, including internal research for publication, and support/liaison for external research conducted in line with the organization’s research strategy.
Reporting and Training: Prepare and present written and oral reports to communicate with production, marketing, sales, and related functions; train and mentor research associates.
Material Research Support: Supporting the Research and Development team in material research and characterization studies.
Process Improvement Leadership: Leading parts of dispersion process improvements and resins for seed coatings project.
Technical Project Support: Supporting other technical projects within the Research and Development function such as analytical measurements of materials.
Lab Management Assistance: Assisting the Lab Manager by keeping risk assessments, material safety data sheets, and COSHH forms up to date.
Quality Control and Logistics: Putting together specifications for customer samples and assisting with goods out.

13. Application Scientist Role Purpose

Project Support: Directly supports regional textile customers for successful, on-time project completion.
Sales Coordination: Coordinates with the Technical Manager to generate new product sales in the region.
Project Execution: Executes, assists, supports and provides input and direction for various projects.
Formulation Development: Develops structure/property relationships and uniquely formulated solutions.
Test Method Development: Uses industry standards to develop unique test methods to demonstrate Lubrizol product superiority.
Product Development Input: Provides input to the product development funnel, including new product profiles and business cases based on regional customer needs.
Launch Support: Supports manufacturing and new product launches in region.
Customer Interaction: Directs customer visits to improve customer interface and definition of new projects, including an understanding of application methods.
Technical Sales Support: Supports Sales, Marketing, and Product Management by translating structure/property relationships into product benefits and other technical support needs.
Research Management: Conducts and manages scientific experiments. Collects, records, analyzes, draws conclusions, and presents data internally and externally.
Lab Assistance: Assists with lab projects and assists other scientists and technicians.

14. Application Scientist General Responsibilities

Project Management: Design and execute laboratory projects according to assigned priorities, including the application of appropriate measurements using relevant analytical techniques with minimal supervision.
Milestone Delivery: Deliver projects against agreed milestones, and issue reports on time with minimal editing and revision required.
Innovation Identification: Identify new projects for applications and data packages to support the sale of differentiated products.
Peer Support: Support peers and associates in the delivery of shared project objectives through cooperative training and hands-on assistance where needed.
Product Development: Develop new products through the application of standard research principles and provide ideas for new applications of existing products with support of accurate and reliable data.
Customer Interaction Support: Support interaction with customers through technical support, sample recommendations, technology presentations, and the delivery of agreed Customer Work Requests (CWR).
Data Generation for Promotion: Generate high-quality data for promotional literature (symposia, trade shows, journal articles, etc.), reviewing results with marketing to ensure clarity and appropriate impact.
Problem Troubleshooting: Troubleshoot problems customers report when using Croda products and recommend materials and methods to improve performance.
Internal Communication: Provide appropriate updates to teammates, global peers, and other internal collaborators through audience-specific communication.
Technical Sales Support: Accompanies sales representatives on sales calls or on customers’ site to provide technical and application expertise in response to customer inquiries.
Product Demonstration: Performs product demonstrations as requested by sales representatives.
Sales Training Collaboration: Provides technical training to sales representatives and collaborates with them to develop technical selling strategies.
Customer Training Delivery: Delivers advanced applications training classes to customers and demonstrates proper operating procedures, supports customers through on-site visits and telephone communication.
Seminar Presentation: Prepares and presents seminars to customers and potential customers as requested.
Trade Show Participation: Works in trade show/conference booths to present products and gather information.
Continuing Education: Attends technical training and scientific meetings to gather information on new trends, products, and discoveries affecting business.

15. Application Scientist Key Accountabilities

Customer Support and Rapid Response: Support assigned product lines, including customer, distributor, and sales representative inquiries and rapid response to phone inquiries.
Product Recommendation: Provide product recommendations, either through testing and validation or experience.
Technical Reporting and Data Interpretation: Ability to write technical reports, and interpret data provided by the analytical team, which will provide operating guidance to customers and internal resources.
Testing and Validation Support: Provide testing and validation support for new product development.
Process/Application Development: Provide and develop processes or applications for customers.
Validation Collaboration: Work with other process chemists or analytical teams for validation.
Equipment Development Support: Working with the equipment team to develop equipment and application of the equipment in these processes.
Performance Metrics Establishment: Establish metrics for turnaround on process or application work orders.
Technical Content Creation: Provide technical content for the DuBois such as Website, Training Materials, Technical Data Sheet, and Technical Bulletins.
OEM Collaboration: Collaborate with product line management and RandD to seek OEM approval, evaluation, and execution.
Regulatory Support: Assist the regulatory team, providing regulatory support to sales and customers.
Sales Support and Troubleshooting: Support sales activities on customer locations such as startups in the form of technical support and troubleshooting, trade shows, and training to customers/prospects on products and applications.
Test Method Development: Provide data for material compatibility, and develop test methods.
Regional Growth Management: Responsible for the regional profitable growth assigned to the geography.
Customer Insight Travel: Travel to customer sites to provide insight into product lines and applications.

16. Application Scientist Roles and Details

Market Trend Analysis: Continuously review industry trends and customer feedback to anticipate future market needs.
Information Synthesis: Synthesize complex and diverse information, collect and research data, and use both intuition and experience to assist the product team in developing requirements for next-generation products and workflows.
Performance Characterization: Characterize and provide feedback on the performance and use of scientific software and instrumentation for cryoEM.
Reference Site Establishment: Establish reference sites and work with these sites to generate application notes, case studies, and white papers.
Customer Application Excellence: Work with the product team to drive excellence in customer applications and technical support for both the pre-sales process and troubleshooting.
Partnership Development: Partner with internal teams and KOLs to help demonstrate and communicate the unique features of the product portfolio.
Collateral Management: Assist the product team in the creation and maintenance of sales and marketing collateral.
Customer Guidance: Work directly with sales and technical support teams to understand customer needs and provide expert guidance on products, services, and solution positioning.
Seminar Presentation: Prepare and present seminars to customers, potential customers, and employees as requested.
Product Demonstration: Demonstrate the capabilities of the camera, energy filter, holder, specimen preparation, and software product lines to customers who are interested in doing cryo-EM training.
Technical Training Development: Develop and deliver expert technical training for customers.
Sales Collaboration: Provide application/technical training to sales representatives and collaborate with them to develop technical selling strategies.
Scientific Communication: Contribute scientific and product talks at workshops, webinars, seminars, and conferences.

17. Application Scientist Responsibilities and Key Tasks

Research and Development: Plan and conduct research to develop and commercialize innovative products for metal packaging coatings applications.
Regulatory Compliance and Product Innovation: Apply deep understanding of metal packaging coatings and regulatory requirements to develop and test new resin technologies that enable differentiated performance, reduced cost and increased efficiency.
Application Testing and Analysis: Determine fitness-for-use criteria for specific metal packaging coatings applications and reduce these to fundamental resin characteristics using knowledge of coatings structure-process-property relationships.
Technical Support and Scale-up: Provide technical support to manufacturing, engineering, and QC organizations during product scale up and commercialization.
Technical Communication: Develop new technical literature to support new products or techniques.
Market and Technology Expertise: Serve as a resource for internal and external customers on market-specific product and process technology.
Community Engagement and Market Intelligence: Establish peer-level connect with the external technical community in order to maintain an up-to-date understanding of market dynamics, regulatory trends, and competitive intellectual property.
Quality and Safety Standards: Follow all laboratory quality and safety standards.
Product Testing Management: Oversee testing of coatings to industry standards.
Safety and Quality Advocacy: Support quality, health, and safety initiatives as related to formulation, material safety, and technical data sheets.
Customer Engagement and Technical Sales: Travel to customers in Latin America region to discover needs, match fitness-for-use characteristics with product offerings, and support the opportunity through qualification. Mentor and support the development of technicians.

18. Application Scientist Roles and Responsibilities

Scientific Support: Providing scientific and technical support to internal customers and collaborators from Research and Product Development.
Feasibility Analysis: Identifying feasibility studies necessary to ensure critical analytical criteria of new products and products of value engineering are understood.
Iterative Studies: Conducting studies, and proposing iterative changes as necessary, to ensure that performance criteria can be met.
Data Generation: Generating data and reports to support feasibility studies.
Validation Design: Designing multi-faceted validation plans that assess the performance of new product development sub-systems and integration.
Validation Reporting: Preparing validation protocols and reports presenting validation data and results to internal customers.
EHS Compliance: Ensuring compliance of operations within the area of concern with all relevant EHS regulatory requirements and SCIEX safety policies, procedures, and guidelines.
Experimental Design: Translating requests from the business into sensible experiments.
Fragrance Reconstruction: Reconstructing unknown fragrances based on analytical, olfaction, and supplementary data.
Fragrance Analysis: Carrying out analyses on known fragrances in and delivered by consumer products, especially in fabric care applications.
Method Development: Co-developing analytical methods for known fragrances and writing protocols.
Equipment Management: Equipment maintenance and troubleshooting.
Data Foundation Support: Supporting the generation of foundational data for analytical and fragrance reconstruction tools and databases.

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