WHAT DOES A MANAGEMENT DO?
Published: Jun 26, 2025 - The Management Professional drives operational excellence by aligning organizational goals with effective resource planning and decision-making. With strong analytical insight and interpersonal skills, this role involves optimizing team performance, improving workflows, and enhancing stakeholder engagement across all levels. This position also has a results-driven approach to ensure sustainable growth, risk mitigation, and continuous improvement in dynamic business environments.
A Review of Professional Skills and Functions for Management
1. Management Analyst Roles and Responsibilities
- Process Documentation: Review and document current administrative processes and procedures.
- Gap Analysis: Assess administrative programs, policies, and procedures to identify gaps.
- Business Planning: Identify, recommend, and develop business plans to improve administrative programs and processes.
- Reporting: Create reports that include project timelines, status, findings, and recommendations for process/program improvement.
- Document Preparation: Create and/or complete documents (e.g., reports and spreadsheets etc.) to respond to data calls or general information requests.
- Performance Metrics: Develop and use metrics to evaluate the effectiveness and efficiency of business processes and procedures implemented.
- Project Management Tools: Develop and/or implement project management tools/technology to track administrative tasks.
- Technology Implementation: Develop or assist with testing and implementing appropriate technology to enhance administrative processes and procedures.
- Meeting Coordination: Schedule, attend, and project management meetings.
- Time Reporting: Submit weekly timesheets and monthly activity reports.
2. Management Assistant Duties and Roles
- Onboarding Support: Be the first point of contact for all colleagues regarding onboarding and administration-related questions.
- Event Planning: Organize teambuilding activities.
- Performance Coordination: Plan and coordinate the performance process in cooperation with the Country Director.
- Billing Management: Take care of billing and make payments on time.
- Contract Administration: Manage and coordinate contracts, and make sure everyone signs on time and processes the information.
- Travel Coordination: Organize travel and other logistics for the team.
- Vendor Management: Manage providers for telecom, equipment, and other.
- Meeting Organization: Organize meetings and lunches with clients and stakeholders.
- Gift Coordination: Responsible for customer and partner gifts.
- Personal Assistance: Manage agendas and other personal matters.
3. Management Associate Job Summary
- Operations Familiarization: Develops an understanding of department operations, processes, procedures, and performance standards in each rotation.
- Project Contribution: Leads and/or contributes to assigned projects and daily work in each line of business rotation.
- Presentation Skills: Presents project results to the appropriate audience.
- Professional Development: Actively participates in Management Associate development meetings and/or conferences, and leads designated discussion groups.
- Networking: Networks with other associates, leaders, and executives across the bank to develop strong relationships.
- Training Completion: Completes required trainings on time and seeks out additional learning and development opportunities.
- Performance Feedback: Participates in end-of-rotation performance reviews and provides detailed feedback on their experience in each rotation, including suggestions for improvement.
- Community Engagement: Seeks out involvement in the community/volunteers' time as opportunities are identified.
- Compliance Awareness: Maintains awareness of and adherence to the Bank's compliance requirements and risk management concepts, expectations, policies, and procedures, and applies them to daily tasks.
- Customer Service: Delivers a consistent, high level of service within the Serving More standards.
4. Management Consultant Essential Functions
- Change Planning: Design/adjust the change management plan based on the client’s context and change experience.
- Risk Identification: Identify potential business risks and anticipated points of resistance.
- Resistance Management: Identify sources and depth of resistance from all change populations and work with CML to implement corrective actions.
- Stakeholder Engagement: Identify and work with stakeholders at different levels in the organization.
- Survey Execution: Design and execute a workplace survey/focus group and create an action plan with the results.
- Training Delivery: Prepare and lead training and informative activities for different audiences.
- Communication Planning: Create and implement a communication plan based on a structured guideline.
- Meeting Facilitation: Design and lead update meetings.
- Documentation and Reporting: Provide ongoing guidance, design and prepare documentation, and present findings in a logical and easy-to-understand manner.
- Project Integration: Work with project teams to integrate change management activities into the overall project plan.
5. Management Consulting Manager Role Purpose
- Thought Leadership: Drives thought leadership across all elements of the projects.
- Team Collaboration: Solicits input from team leadership.
- Project Delivery: Delivers an overall project with measured impact.
- Risk and Governance Management: Manages workstream risks, governance, and administration.
- Stakeholder Management: Manages relevant project stakeholders.
- Client Leadership: Manages, leads, and inspires client engagements.
- Team Development: Creates the platform to facilitate a healthy team environment and support the development of team members.
- Values Integration: Leads by embedding the Letsema values in all elements of work, and exhibiting high levels of personal drive.
6. Media Management Specialist Job Description
- File Standardization: Standardization of all files to meet required specifications.
- Media Archiving: Transcode and archive all media according to the SOP setup by Media Management.
- Vendor Support: Support all outside vendor delivery methods for Media Admin - FTP, Aspera, Frame.io.
- Catalog Creation: Create CatDV catalogs and submit to Vantage for transcoding.
- Media Delivery Management: Manage all outside media file delivery and processing.
- Cross-functional Communication: Communicate with scheduling, producers, and production managers to maintain delivery schedules and completion of work orders.
- Asset Tracking: Responsible for tracking all assets delivered by production.
- Metadata Management: Embed and track all metadata tied to each media clip.
7. Management Trainee Details and Accountabilities
- Departmental Training: Receives training and performs duties to gain perspective in several departments, such as Operations with the Front of House, Bar, and Retail Department.
- Business Operations Learning: Learns line and staff functions, operations, management viewpoints, and company policies and practices that affect each phase of business.
- Goal Setting: Sets performance goals and objectives with the Management.
- Staffing Support: Participate with store management in interviewing, hiring, and training employees.
- Performance Monitoring: Monitors performance progress with Management and key trainers.
- Workplace Observation: Observes experienced workers to acquire knowledge of methods, procedures, and standards required for the performance of Departmental duties.
- Cross-Departmental Training: Receives training in functions and operations of related departments to facilitate subsequent transferability between Departments and to provide greater promotional opportunities.
- Market Research: Researches and works on the marketing activity report through monitoring and analysing competitive price lists and products.
- Asset Protection: Works with and through Management to develop and implement actions that protect company assets and profitability.
- Standard Acquisition: Acquires knowledge of all the standards, procedures and methods that are needed for departmental duties and performance.
- Operational Transferability: Receives training in operations and functions so that successive transferability between other departments is carried out properly by the management trainee.